Customer Service – Operations Analyst

NatWest Group

Customer Service & Operations Analyst looking to deliver successful outcomes by investigating customer queries. Liaising with customers and businesses on daily basis to solve their inquiries.

Posted 7/24/2026full-timeBengaluru • 🇮🇳 IndiaJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in AML, CDD, and KYC processes, with a strong focus on customer service and stakeholder relationship management. Proficient in transaction authorization and process enhancement through automation.

Highest-signal resume keywords

AML ExperienceCDD ExperienceKYC KnowledgeCustomer Service AbilitiesStakeholder Relationship Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Transaction AuthorizationInformation AnalysisCDD RemediationProcess AutomationProcess Enhancement

Soft Skills

Customer ServiceAnalytical ThinkingRelationship Management

Industry Keywords

AMLCDDKYCRemediationStakeholder Management

About the role

Key responsibilities & impact

Authourising and investigating all transactions
Collecting and analysing required information from customers and businesses
Reviewing processes for automation or enhancement

Requirements

What you’ll need

At least 12 months of experience in AML/CDD/KYC
Strong customer service abilities
Understanding of industry and customers
Experience in CDD Remediation
Managing stakeholder relationships

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account NatWest Group Website LinkedIn All Job Openings 10,000+ employees 🏦 Banking 💸 Finance 💳 Fintech Banking
Finance
Fintech NatWest Group is a leading banking and financial services organization based in the United Kingdom. The company is committed to supporting its customers and communities, focusing on building strong relationships and delivering a range of financial products and services including commercial banking, wealth management, and risk management. With a global presence across multiple continents, NatWest Group also emphasizes the importance of its employees, providing opportunities for professional development and a supportive work environment. Customer Service – Operations Analyst 🔥 14 minutes ago 🏢 Bengaluru – Onsite ⏰ Full Time 🟢 Junior 💝 Customer Support 🚫👨‍🎓 No degree required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Authourising and investigating all transactions
Collecting and analysing required information from customers and businesses
Reviewing processes for automation or enhancement 🎯 Requirements
At least 12 months of experience in AML/CDD/KYC
Strong customer service abilities
Understanding of industry and customers
Experience in CDD Remediation
Managing stakeholder relationships Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs