Relationship Manager, Commercial Banking

NatWest Group

Manage and develop a portfolio of commercial banking customers while driving sales and delivering customer service. Collaborate with key business partners to meet customer needs and contribute to business goals.

Posted 7/14/2026full-timeLincoln • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing commercial banking portfolios, building strong customer relationships, and delivering tailored financial solutions. Proficient in financial analysis and credit stewardship, with a deep understanding of SME businesses and the banking sector.

Highest-signal resume keywords

Commercial Banking ExperienceFinancial AnalysisCredit StewardshipRelationship ManagementSME Business Understanding

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial AnalysisCredit StewardshipCommercial Banking KnowledgeCustomer Needs AssessmentBusiness Strategy Development

Soft Skills

Interpersonal SkillsProactive ApproachCommunication SkillsTrust BuildingCustomer Service Orientation

Industry Keywords

Banking SectorSME BusinessesCustomer Relationship ManagementSales ActivityTransparent Pricing

About the role

Key responsibilities & impact

Manage and develop a defined portfolio of our commercial banking customers.
Build and maintain strong relationships with your portfolio of customers.
Drive sales activity and deliver proactive and exceptional customer service, providing products and services which meet their needs.
Develop and maintain working relationships with key business and functional partners.
Design and deliver a strategy to identify sources of new business and manage and grow existing relationships.
Identify and meet customer needs while ensuring fair and transparent pricing.
Take ownership for and regularly contribute to the delivery of business goals.
Work together to build trust and long-term sustainable value for customers and colleagues.

Requirements

What you’ll need

Specific knowledge and experience of commercial banking.
Experience of building strong relationships with customers.
Good understanding of SME businesses.
Proactive approach and commercial awareness.
Sound knowledge and experience in financial analysis, credit stewardship.
Detailed understanding of the banking sector.
Strong interpersonal skills.
Ability to communicate with senior colleagues.
Ability to build trust with customers.

Benefits

Comp & perks

Achieving a Diploma in Lending Skills is just one of the ways we’ll help you to thrive in your role. A Diploma in Lending Skills is a professional qualification awarded by the Chartered Institute of Bankers that’s widely recognised across our industry, and designed to equip you with the knowledge, understanding and skills relating to the commercial lending environment in our digital age.
You'll have the ability to tailor a journey to your own individual learning needs too, which will combine self-study in the form of workbooks and e-learning, and workshops.
35 hours work week.