MUFG

Site Reliability Engineer

• Administer, develop and support Atlassian Data Center (JIRA, Confluence) instances
• Gather requirements for business processes and optimize/improve JIRA setup and workflows
• Define and manage product roadmap, backlog, vendor relationships, feature adoption and implementation strategy for Atlassian tools
• Own and manage internal support team requirements (Identity and Access Management, Third-Party Management, Enterprise Security)
• Create and maintain golden/standard project schemes, Jira based reports, dashboards, and planning views
• Create and maintain build integrations with other systems (e.g., GitHub Enterprise, ServiceNow)
• Evaluate systems architecture and recommend scalable, cost-effective improvements
• Capture and evangelize tips / best practices for effective use of Atlassian tools
• Create, maintain and provide training to users
• Ensure optimum performance, high availability and stability of solutions
• Write and maintain custom scripts using Adaptavist ScriptRunner and Groovy to automate processes within Jira

VP, DevSecOps Engineer – Jira and Confluence

Vice President

• Take lead responsibility on large projects
• Drive planning at the various organizational levels to ensure projects are on track
• Lead project meetings as needed and report back with decisions made and action items
• Establish project / program governance and communication with stakeholders
• Ensure timetable and deliverable schedules are understood and communicated
• Proactively manage dependencies, coordinate across teams to resolve issues and mitigate risks
• Contribute to executive level updates on strategy, budget, project delivery, controls, risks, etc.
• Organize required reporting for business and technology management review sessions
• Manage project financial and resource forecasting
• Identify and challenge project financials and deliverables to ensure efficient and accurate execution
• Ensure project transparency through reporting and updates
• Facilitate the documentation of business requirement and testing
• Manage project changes
• Manage the establishment of vendor and 3rd party contracts
• Work at an MUFG office or client sites four days per week and work remotely one day

Assistant Vice President

• Oversee execution of Incident Management (IM) planning and testing program; review test results and remediate weaknesses
• Facilitate day-to-day incident horizon scanning for threats that could disrupt bank operations
• Lead tabletop exercises with stakeholders to validate incident response capabilities and preparedness
• Ensure regulatory requirements and Sound Practices to Operational Resilience are adhered to (FFIEC, OCC, FRB, etc.)
• Propose updates to policies and procedures
• Contribute to risk assessments; identify issues/control gaps, analyze, document, report findings, and recommend remediation plans
• Validate and challenge data/results to ensure accurate risk ratings
• Oversee IM program remediation activities and document actions taken
• Review and engage in contract negotiations for incident management clauses as required
• Identify opportunities for process improvements and partner with DR and BC teams for requirements capture and validation
• Facilitate internal IM education and best practices sharing and third party education & awareness
• Partner with Security, Facilities, and Technology to ensure offices are prepared for emergency response
• Facilitate integration of second line frameworks, policies, standards and regulatory requirements
• Provide support for internal audits and regulatory exams
• Lead and supervise direct subordinates

Vice President, Operational Resilience – Incident Management

Risk

• Report to the FLoD Director, Third-Party Management and execute TPRM oversight of highest risk-rated third parties in MUFG Americas
• Ensure Third-Party Risk Management Policies & Procedures are adhered to across the full TPRM lifecycle
• Ensure compliance with applicable rules and guidance (OCC, FRB, FDIC, SEC, FFIEC, FINRA; NYDFS; Japan FSA; Canada Superintendent of Financial Institutions; Latin American regulators)
• Interface with second line of defense (SLOD) review/challenge and Internal Audit
• Serve as primary TPRM support partner for SMEs, Business Unit Risk Managers (BURMs), and BU Management
• Support strategic planning execution for First Line of Defense (FLoD) TPRM
• Address, document and escalate Trigger Events for assigned engagements
• Prepare TPRM portfolio and third-party performance reporting for Risk and Management Committees
• Provide input into TPRM policy and system enhancements
• Execute TPRM metrics & reporting and provide insight into third-party activity and performance
• Provide oversight for outsourced TPM activities, ensuring contractual and SLA compliance
• Ensure all phases of the Third-Party Lifecycle (including Termination) are completed and documented
• Act as single point-of-contact for third parties to complete risk-driven questions and documentation
• Ensure issues and risks are remediated or appropriately escalated
• Ensure quality of documentation in FLoD and TPRM systems
• Support risk assessments for engagements and share information among TPMs and SRs as needed

Vice President, Third-Party Risk Management

Handle day-to-day administrative inquiries from internal business units and senior management including entitlement requests, moves/adds/changes requests, inventory management, expense allocation, and invoice reconciliation
Oversee Market Data Services: updating/maintaining inventory and service allocations
Work & build close relationships with vendors; respond to business queries
Provide comprehensive reports to senior leadership on costs/inventory
Report to third party exchanges & vendors on their platform
Manage vendor-related expenses and perform month-end reconciliations
Keep updated inventory of contracts, services, pricing, users, and vendors
Resolve market data issues

Assistant Vice President, Market Data

• We are seeking a skilled Commvault Backup Engineer to design, implement, and maintain Commvault backup solutions
• Design and implement Commvault HyperScale X and snapshot-based backup solutions across AWS and on-premises environments
• Develop and implement backup and recovery strategies for hybrid environments, focusing on database backups using Commvault snapshot technology
• Collaborate with DBAs to ensure backup solutions meet business requirements for protection, availability, and compliance
• Diagnose and resolve complex Commvault backup and recovery issues in AWS and on-premises settings
• Perform performance assessments and proactive monitoring of Commvault infrastructure and snapshot management
• Maintain documentation, provide training, and manage vendor/cloud relationships with Commvault and AWS

Commvault Backup Engineer, AVP

Client Services Representative

The Client Service Officer will act as a point of contact for Transaction Banking of the Americas Corporate clients’ day-to-day cash management banking needs for information, account assistance and problem resolution.
Utilizing working knowledge of cash management products to ensure issues are addressed appropriately, accurately and in a timely fashion.
Support a client portfolio and internal service partners to address client needs and solutions.
Use cash management product knowledge to resolve challenging client issues and conduct root cause analysis.
Provide excellent client service support and respond to client inquiries timely.
Support Phone/Email/Secured Message channels to resolve client inquiries.
Ensure policy guidelines are followed to mitigate risk and compliance issues.
Demonstrate a commitment to, implement, and follow policies and procedures that support the Bank’s Risk Vision.

AVP, Client Service Officer – Transaction Banking

• Act as a point of contact for Transaction Banking of the Americas Corporate clients’ day-to-day cash management banking needs
• Utilize working knowledge of cash management products to ensure issues are addressed appropriately, accurately and in a timely fashion
• Support a client portfolio and internal service partners to address client needs and solutions
• Resolve challenging client issues and conduct root cause analysis
• Provide client service support via Phone/Email/Secured Message channels
• Ensure policy guidelines are followed to mitigate risk and compliance issues
• Implement and follow policies and procedures supporting Bank’s Risk Vision including AML and BSA compliance
• Maintain data integrity and confidentiality regarding customer files and transactions

AVP Client Service Officer, Transaction Banking

Product Designer

• Document, build, and maintain wireframes and repositories for Transaction Banking online, web and mobile user interfaces
• Advocate for outstanding customer experiences and UX/UI principles including responsive design, accessibility, and omnichannel experiences
• Partner with Product Managers to ensure backlog readiness, develop mock-ups, and finalize screen designs
• Design and prototype new features with Product Managers and Software Engineers during SDLC
• Create working HTML or tool-based clickable demos of channel applications
• Gather and analyze frontline and customer feedback to drive product changes
• Conduct competitive analyses, report product performance metrics, and support strategy planning and presentations
• Participate in specifications, user testing, and focus groups for future digital banking products
• Maintain a personal development roadmap and ensure compliance with bank policies and regulatory requirements

VP Product Manager – Transaction Banking, Digital Channels, User Experience

Product Manager

• Analyze market trends to identify opportunities for new FinTech services
• Monitor and evaluate performance of existing FinTech companies and products and recommend improvements
• Engage with internal partners to validate roadmap and solution
• Manage high-visibility self-service initiatives with multiple stakeholders to drive alignment
• Create and build innovative onboarding solutions and continually challenge processes
• Produce and commercialize metrics for self-service onboarding and customer maintenance
• Work with front-line and customer advocacy staff to obtain and utilize feedback for product enhancements
• Train front-line personnel on digital products; update demos and user guides; facilitate training/Q&A
• Conduct competitive analyses, report on product metrics, strategy planning and presentations
• Assist with vendor management and risk management tasks
• Coordinate internal communications, marketing activities and schedules
• Lead user testing and focus groups; participate in requirement specification development
• Support online product deployments, UAT, and production validation (may occur outside business hours)
• Ensure compliance with Patriot Act, CIP, AML, BSA, Information Security and regulatory requirements

VP, Digital Channels Product Manager – Transaction Banking

Cloud Engineer

• Design and develop cloud architectures using AWS, Azure, or Oracle Cloud Platforms
• Define and implement best practices for cloud security, governance, and compliance
• Optimize cloud performance, scalability, and availability
• Integrate cloud services with on-premises and hybrid systems
• Provide technical guidance and support to project teams and clients
• Stay updated with the latest trends and technologies in cloud computing

Cloud Architect – VP

Operations

• Coordination, documentation and tracking of process improvement, risk mitigation and other initiatives
• Analysis of routine processes, identification of process improvement opportunities and leading the effort to implement solutions and processes to enhance business as usual workflows
• Development of relationships with stakeholders and partner teams
• Day-to-day activities such as client profile setup and maintenance, research and investigation
• User Acceptance Testing
• Development of procedures, workflows, communications, and training activities related to the function

ACH Operations Initiatives Associate, AVP

• We're searching for a Credit Examiner to provide a comprehensive assessment of enterprise-wide risk management practices. You will evaluate, monitor, and report on the quality of risk assets and effectiveness of the Bank's processes to control credit, trading, and associated concentration risks of a complex nature.
• In addition, you will give prompt feedback to Bank management on the results of monitoring and examination activities.
• This role is assigned complex portfolios and higher risk issues.
• Monitor risk asset portfolios to identify deterioration or negative management control trends and review compliance with policies, guidelines, and regulations.
• Prepare periodic Risk Profile & Monitoring Plans to outline key risk factors and allocate appropriate resources.
• Analyze individual credits and/or credit relationships for quality, adherence to approval conditions, the accuracy of risk grading, and adequacy and accuracy of documentation.
• Identify and evaluate the effectiveness of credit risk process controls.
• Analyze credit files, financial documents, projections, and research industry trends to identify risk potential within portfolios.
• Evaluate MIS data and identify adverse trends of leading and lagging performance indicators.
• Serve as Examiner-In-Charge (EIC) for complex portfolios or processes.
• As EIC, effectively plan, coordinate and oversee all aspects of on-site activities.
• Focus on quality control of transactional reviews and other work performed by the examination team.
• Prepare timely, concise reports of examination ratings and significant issues.
• Follow up for the satisfactory completion of outstanding issues raised by internal and external examiners.
• Provide technical guidance to units on credit policies and control procedures.
• Write concise and informative reports, following CEA report standards and guidelines, for senior management to support REM results.
• Clearly communicate sensitive issues at the highest level of bank management.
• Provide leadership, training, and guidance to other examiners.

Credit Review Examiner, Vice President

Full-stack Engineer

• Design, develop, test, and deploy new code to meet the business needs of the stories and features.
• Maintain and enhance existing code to improve our software and minimize technical debt of the platform.
• Research technical solutions for changing business needs and participate in team meetings.
• Ability to work in a process-oriented environment.
• Manage individual project priorities, deadlines, and deliverables.
• Ensure the final product is highly performant, responsive, and of the highest quality.