Distinguished Platform Product Manager
Walmart
Cloud
VP, Digital Channels Product Manager – Transaction Banking
MUFG
full-time
Posted on:
Location: California, New York • 🇺🇸 United States
Visit company websiteSalary
💰 $134,000 - $169,000 per year
Job Level
Lead
About the role
- Analyze market trends to identify opportunities for new FinTech services
- Monitor and evaluate performance of existing FinTech companies and products and recommend improvements
- Engage with internal partners to validate roadmap and solution
- Manage high-visibility self-service initiatives with multiple stakeholders to drive alignment
- Create and build innovative onboarding solutions and continually challenge processes
- Produce and commercialize metrics for self-service onboarding and customer maintenance
- Work with front-line and customer advocacy staff to obtain and utilize feedback for product enhancements
- Train front-line personnel on digital products; update demos and user guides; facilitate training/Q&A
- Conduct competitive analyses, report on product metrics, strategy planning and presentations
- Assist with vendor management and risk management tasks
- Coordinate internal communications, marketing activities and schedules
- Lead user testing and focus groups; participate in requirement specification development
- Support online product deployments, UAT, and production validation (may occur outside business hours)
- Ensure compliance with Patriot Act, CIP, AML, BSA, Information Security and regulatory requirements
Requirements
- 5-10 years’ experience in digital product management (ambitious candidate)
- Experience in cash management entity onboarding of large global and regional institutions
- Base understanding of typical client expectations, documentation requirements, signer management when onboarding in cash management
- Bachelor's degree required (four-year college, preferably STEM); advanced degree/MBA advantageous
- Creative problem solver, willing to work hard and learn
- Strong organization and communication skills
- Ability to transition from working with oversight to working independently
