MUFG

Vice President, Operational Resilience – Incident Management

MUFG

full-time

Posted on:

Origin:  • 🇺🇸 United States • Arizona, Florida

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Salary

💰 $124,000 - $162,000 per year

Job Level

Lead

About the role

  • Oversee execution of Incident Management (IM) planning and testing program; review test results and remediate weaknesses
  • Facilitate day-to-day incident horizon scanning for threats that could disrupt bank operations
  • Lead tabletop exercises with stakeholders to validate incident response capabilities and preparedness
  • Ensure regulatory requirements and Sound Practices to Operational Resilience are adhered to (FFIEC, OCC, FRB, etc.)
  • Propose updates to policies and procedures
  • Contribute to risk assessments; identify issues/control gaps, analyze, document, report findings, and recommend remediation plans
  • Validate and challenge data/results to ensure accurate risk ratings
  • Oversee IM program remediation activities and document actions taken
  • Review and engage in contract negotiations for incident management clauses as required
  • Identify opportunities for process improvements and partner with DR and BC teams for requirements capture and validation
  • Facilitate internal IM education and best practices sharing and third party education & awareness
  • Partner with Security, Facilities, and Technology to ensure offices are prepared for emergency response
  • Facilitate integration of second line frameworks, policies, standards and regulatory requirements
  • Provide support for internal audits and regulatory exams
  • Lead and supervise direct subordinates

Requirements

  • Degree or equivalent work experience equally preferable (Degree in Finance, Emergency Management, Business Management or Risk Management)
  • Professional certification from DRI or BCI (e.g., ABCP, CBCP, MBCP, MBCI) or other related certifications
  • Extensive experience (10+ years) in enterprise-wide business continuity, disaster recovery, and/or crisis management, banking/financial industry preferred
  • BCM software experience is a plus
  • Demonstrated knowledge in crisis and emergency management
  • Ability to apply business continuity and disaster recovery planning principles at staff, management, and executive levels
  • Understanding and ability to apply policies/procedures, laws, and regulations (FFIEC, OCC, FRB, FINRA)
  • Knowledge of technology infrastructure environments
  • Experience with third party contracts and service agreements
  • Strong operational resilience methodologies and systems understanding
  • Excellent project management skills and ability to coordinate continuity exercises and events
  • Advanced analytical skills and advanced level skills in MS Excel, Word, and PowerPoint
  • Demonstrated negotiation, influencing, communication, and leadership skills
  • Experience leading teams and direct subordinate supervision