Modivcare

Software Engineer

• Leads all stages of the software development lifecycle, including design meetings, data layouts, implementation, testing, deployment, and maintenance.
• Architects software solutions and prepares functional and design documentation, including user requirements, unit test plans, and user documentation.
• Participates in code reviews, conducts unit and functional testing, and partners with QA to resolve bugs.
• Develops new software using various programming and scripting languages, business process toolsets, and data modeling/reporting tools.
• Maintains and enhances business applications in both client-server and web-based environments.
• Collaborates with stakeholders to set policies for coding, review, and design.
• Provides technical expertise to support teams in resolving customer issues.
• Works within an agile development methodology and performs the role of scrum master.
• Identifies and resolves software performance issues.
• Delivers product demonstrations to leadership and stakeholders.
• Conducts periodic technology overview and training sessions.
• May lead projects and perform other duties as assigned.

Senior React Native Engineer

Full-stack Engineer

• Responsible for the design, development, and support of new software applications.
• Works with business owners and IT support staff to create and implement software products.
• Takes responsibility for documenting functional and design specifications to ensure the product meets users’ needs.
• Develops new software using programming and scripting languages, business process tool sets, data modeling, and reporting tools.
• Creates and maintains business applications in client-server or web-based environments.
• Codes new software, performs unit and functional testing, and partners with QA to test and resolve bugs.
• Leads design meetings and collaborates with software architects to develop system modules and data layouts.
• Authors functional and design documentation, user requirements, unit test plans, and user documentation.
• Works with leadership to define coding, review, and design policies.
• Partners with the IT Network group to ensure software installations for end users are successful.
• Conducts follow-up with users to confirm application functionality.
• Assists technical services in resolving customer problems.
• Functions within an agile development methodology and performs scrum master duties.
• Delivers product demonstrations to leadership and stakeholders.
• Facilitates periodic technology overview and training sessions.
• Mentors and coaches junior engineers.
• Researches and evaluates new methods and techniques for solving development problems.
• Participates in additional projects or duties as assigned.

Software Engineer III

Security Engineer

• Leads the development of comprehensive cybersecurity strategies
• Oversees the advanced implementation of security measures across the organization
• Proactively monitors and responds to security incidents, utilizing threat intelligence
• Provides expert-level troubleshooting for complex security and network issues
• Oversees change management processes related to security policies and controls
• Conducts regular risk assessments and contributes to strategic planning
• Enhances communication and reporting with relevant departments and stakeholders
• May lead projects and perform other duties as assigned
• Occasional business travel may be required.

Cybersecurity Engineer III

Backend Engineer

• Collaborates closely with business owners, product partners, and IT teams to design and deliver software solutions
• Translates business requirements into clear, maintainable technical implementations
• Designs, develops, and maintains .NET-based applications and APIs
• Writes clean, testable code and performs unit testing to ensure quality and reliability
• Partners with Quality Assurance to test features and resolve defects
• Supports application deployments and works with infrastructure teams to ensure performance and stability
• Acts as a subject matter expert for one or more applications supported by the team
• Participates in sprint planning, design discussions, and architecture conversations
• Helps modernize legacy systems into cloud-based, scalable solutions
• Researches and evaluates tools, frameworks, and technologies to solve complex problems
• Contributes to development standards, best practices, and code reviews
• Assists in resolving production issues and supports the technical services team when needed
• Ensures applications meet expectations for quality, performance, and responsiveness
• May lead or contribute to additional projects as business needs evolve
• Occasional business travel may be required

.NET Software Engineer II

Director

• Establishes and monitors key performance indicators (KPIs) for transportation providers and prepares performance and compliance reports for leadership review.
• Acts as an escalation point for complex provider issues and facilitates resolutions.
• Provides operational guidance, compliance support, and technology training to transportation providers.
• Ensures provider quality standards are met and swiftly addresses any deficiencies.
• Leads provider relations efforts across markets in alignment with regional and corporate objectives.
• Partners with the Network team to execute network expansion strategies and risk mitigation plans.
• Oversees provider credentialing compliance and collaborates with credentialing teams to streamline processes.
• Coordinates with internal business units (e.g., Safety, Network Planning, Product, Finance, IT, HR, and CI) to align initiatives and secure support.
• Administers corrective action plans for provider contract deficiencies and approves liquidated damages when appropriate.
• Remains informed on industry trends, competitor activity, and regulatory developments to inform strategic direction.
• Champions employee engagement and development through proactive talent planning and mentoring.
• Creates an environment of innovation and continuous improvement through Lean initiatives and process enhancements.
• Leads talent strategy across state reports including succession planning, employee engagement, and performance management.
• Serves as main point of contact for clients and manages the client contract.
• May lead projects and perform other duties as assigned. Requires some local travel to meet with clients.

Provider Relations Director

Frontend Engineer

• Develops new software using programming and scripting languages, business process toolsets, data modeling, and reporting tools.
• Develops and maintains business applications in client-server or web-based environments.
• Codes new software, performs unit and functional testing, and collaborates with QA to identify and fix bugs.
• Writes technical design documents for new system modules and data models, collaborating with engineers to refine architecture and implementation.
• Converts design documents into Agile tasks with defined approach cues and completion criteria for execution by any engineer.
• Works with leadership to set coding, review, and design policy.
• Follows up with users to verify that applications are working properly.
• Assists technical services teams in resolving customer issues.
• Works within an Agile methodology and can serve as scrum master when needed.
• Presents product demonstrations to leadership and stakeholders.
• Performs periodic technology overviews and training sessions.
• Mentors and coaches junior engineers.
• Researches and evaluates methods and techniques for solving complex problems.
• Participates in other projects or duties as assigned.

Frontend Software Engineer III

• Develops new software using programming languages, scripting tools, and business process modeling technologies.
• Designs and maintains business applications in client-server or web-based environments.
• Codes new software, conducts unit and functional testing, and partners with QA to resolve issues.
• Writes technical design documents for new system modules and data modules, collaborating with engineer and principal engineers to refine architecture and implementation.
• Converts design specifications into Agile tasks with clear approach and completion criteria.
• Works with leadership to set coding, review, and design policy.
• Follows up with end users to ensure the application is working properly
• Assists technical services in resolving user and system issues.
• Works within an agile methodology and able to perform the role of scrum master.
• Presents product demonstrations to leadership and stakeholders.
• Facilitates technology overviews and training sessions.
• Mentors and coaches junior engineers.
• Researches and evaluates technical methods to solve complex problems.
• Participates in other duties and projects as assigned.

Backend Software Engineer III

Onboarding Specialist

• Performs administrative onboarding functions, including I-9 Form completion (Parts 1 and 2), state background checks, and reference verifications.
• Prioritizes and manages workload effectively based on task aging, urgency, and operational priorities.
• Demonstrates initiative and maintains productivity and accuracy while completing high volumes of tasks.
• Reviews and validates medical documentation to confirm compliance with employment and regulatory requirements.
• Audits and uploads onboarding packets, ensuring accuracy, completeness, and proper documentation.
• Creates and maintains employee profiles in the home care platform, ensuring data integrity and consistency.
• Conducts regular file audits to verify adherence to onboarding standards and compliance requirements.
• Collaborates with internal teams to address onboarding challenges, provides regular updates to address concerns promptly, and ensures smooth employee readiness.
• Contributes to process improvements to streamline workflows and enhance overall efficiency.
• Actively participates in team meetings, contributing ideas for continuous improvement and operational excellence.
• Uses Human Resource platforms efficiently and accurately (e.g., Workday, ADP, ApplicantStack, i9 Vantage, Verified First, etc.)
• Responds to and process assigned tickets from the internal ticketing system promptly and efficiently.
• Maintains access to the security of highly sensitive materials, upholding confidentiality standards.
• Participate in other projects or duties as assigned.

Onboarding Specialist II

QA Engineer

• Implements audit strategies to assess the quality of calls, compliance with healthcare regulations, and overall adherence to quality standards.
• Conduct audits on calls, clinical charts, processes, procedures, and systems to ensure adherence to industry standards.
• Process and respond to unresolved escalations (issues that arise in calls that are unable to be resolved in the moment), working closely with relevant teams to address issues and provide timely resolutions.
• Complete reviews of clinical escalations resulting from outlier biometrics for process and quality recommendations.
• Communicates audit findings, analysis, and recommendations to senior management and key stakeholders.
• Highlight trends, actionable insights, and areas requiring improvement.
• Collaborates with internal teams to identify action plans and implement corrective actions based on audit findings.
• Tracks and monitors the progress of these action plans.
• Provides coaching and development to team members on job skills, delivery skills, and quality improvement.
• Offers targeted support for individuals needing additional coaching on soft skills or specific job tasks to enhance team performance.
• Ensures ongoing compliance with quality standards, industry regulations, and internal policies by extracting and evaluating calls.
• Monitors and assists in meeting compliance and productivity goals.
• Analyze call data to identify trends, gaps, and areas for improvement.
• Prepare reports to share with senior management for decision-making purposes.
• Build and maintain strong relationships with internal and external stakeholders, including healthcare providers, patients, and regulatory agencies.
• Ensure clear communication of audit results and next steps to involved parties.
• Handles routine inquiries and relay information between departments and stakeholders.
• Maintains security and access to sensitive materials.
• Assists with maintaining productivity and quality goals.
• Monitors and assists with QA chat channels to provide real-time support.
• Performs other duties as assigned by management.

Clinical Quality Assurance Auditor

SDET

• Develops and maintains automated test scripts and frameworks to validate software functionality and performance across various platforms.
• Collaborates with software developers to identify and resolve defects and quality issues.
• Participates in the full software development lifecycle, including analysis, design, implementation, and testing.
• Reviews and analyzes system specifications and documentation to ensure testability and alignment with business requirements.
• Executes manual and automated test cases and analyzes results to ensure application quality.
• Identifies, documents, and tracks bugs and software defects.
• Performs thorough regression testing after bug fixes or new deployments.
• Creates and maintains test documentation and detailed test reports.
• Develops and applies testing processes for both new and existing products to ensure client satisfaction.
• Liaises with internal teams to gather and validate system requirements.
• Supports DevOps by validating CI/CD pipelines, build reliability, automated deployments, and environment readiness through smoke and health checks.
• Collaborates with Infrastructure teams to test environment changes, and develops automation to validate components such as load balancers, certificates, networking, deployments, and database performance or failover scenarios.
• Remains current on emerging testing tools, frameworks, and industry best practices.
• Coordinates with geographically distributed teams.
• Writes SQL queries and performs API and database testing.
• Participates in other projects or duties as assigned.

SDET II

• Collaborates with business owners and IT support staff to design and implement software products.
• Documents software designs in functional and design specifications to align with user needs.
• Codes software components and performs effective unit testing.
• Partners with Quality Assurance to test and remediate bugs.
• Works with IT Network staff and end users to install software and ensure application performance.
• Acts as a subject matter expert for multiple applications maintained by the development team.
• Develops and maintains software using the organization's application development tools.
• Provides technical guidance during sprint planning and contributes in system design meetings.
• Translates business requirements into technical specifications in partnership with stakeholders.
• Researches and evaluates methods and technologies to solve complex problems.
• Establishes standards and best practices for development, code quality, and peer reviews.
• Supports the technical services team in resolving customer issues.
• Ensures applications meet quality, performance, and responsiveness standards.
• May lead or participate in other projects or duties as assigned.
• Occasional business travel may be required.