Mercury Insurance

Attorney

• Comprehensive review of new and transfer file assignments with initial evaluation letter to claims and service of initial discovery within 30 days of receipt of assignment.
• Summarizing discovery responses and medical records within 30 days of receipt.
• Taking and defending depositions of parties, lay witnesses, and expert witnesses and completion of deposition summaries within 20 days.
• Law and motion: legal research; preparation of motions, oppositions, and replies to motion; court appearance at law and motion.
• Trial preparation, trial, and post-trial motions including preparation of pretrial documents, motions in limine, and oppositions thereto; all facets of a jury trial, trial motions, and post-trial motions.
• Other miscellaneous tasks as may be necessary to adequately defend the insured including assignments from managing and senior managing attorneys.

Attorney I – Insurance Defense

Analytics Engineer

• Design, build and maintain scalable dbt models and data marts supporting product analytics use case across web, mobile and agent facing platforms.
• Develop a unified data model integrating event data (Segment.io).
• Implement clean metric logic (sessionization, funnels, conversions, retention) with clear definitions and metric lineage.
• Build and automate ELT pipelines (using dbt) feeding the product analytics warehouse (Redshift).
• Enforce data quality through schema tests, assertions and anomaly detection frameworks.
• Maintain metadata and documentation to ensure transparency in the analytics layer.
• Partner with engineering teams to define data contracts and ensure reliable event instrumentation across various products.
• Work closely with analysts and product managers to translation business requirements into technical data models with reusable transformations.
• Build and maintain dynamic sales funnel dashboards (using PowerBI), providing real-time insights into lead progression, conversion rates, and KPIs.
• Take ownership of key analytics areas, including multi-raters, aggregators, and customer behavior in the insurance sales funnel.
• Apply strong knowledge of SQL, Python, and data visualization to solve complex data problems.
• Leverage understanding of the insurance industry to provide meaningful insights and guide product decisions, particularly in areas related to the insurance sales process.

• Support pre-trial litigation including case evaluation from initial file assignment through trial and post-trial procedures.
• Prepares necessary legal documentation, obtains and prepares pertinent defense information and advises clients and claims personnel on legal issues.
• Provides legal representation to insureds and the Company before courts, arbitration panels or administrative bodies relating to the defense of personal injury lawsuits.
• Effectively supervise and direct subordinate legal staff such as paralegals, secretaries, transcriptionists and support specialists in daily operations to ensure accurate and timely completion of assigned work.

Support Attorney

Product Manager

• Leads the effort of monitoring, auditing, and analyzing product performance to identify complex issues, recognize opportunities, make recommendations and implement measures to achieve overall profitability and growth in assigned states and line of business.
• Assumes project ownership and works independently to complete projects from beginning to end.
• Researches and proposes new ways to improve product offerings. Leads project work and performs ad hoc analyses.
• Multi-tasks and manages timelines effectively. Works with various functional groups and provides support as needed.
• Assumes leadership role on projects and coaches, mentors and develops less experienced Product Analysts as needed.
• Meets with management and colleagues to discuss analysis needs.
• Develops a project plan to incorporate business objectives, data scope, research methodology, resources and timeframe.
• Analyzes and tests new rating models against existing ones to determine performance of accuracy of prediction, loss ratio improvement and segmentation.
• Reviews data from various sources for analysis.
• Verifies accuracy of data pulled and revises methods of data retrieval when necessary.
• Prepares comprehensive reports, graphs and charts based on research and analyses.
• Develops and enhances algorithms.
• Recommends process improvements and/or goal changes.
• Develops and modifies presentations to show findings of analyses and recommend further action.
• Reviews and discusses analyses with colleagues and managers, providing coaching and feedback to less experienced Product Analysts when possible.
• Reviews and prepares forecasts and recognizes trends.
• May attend management meetings to present or discuss findings and recommendations.
• Supports projects by applying advanced knowledge of the business area processes, including best practices.
• Develops and enhances spreadsheets and tools for management use.
• Serves as a contact for reporting needs/issues regarding the most complex data. Participates in the formation of business plans and forecasts and provides answers to questions about business data to appropriate business units.
• Other functions may be assigned

Senior Analyst, Product Management

Customer Support

• Primary function is to have direct contact with customers by handling inbound and outbound phone support.
• Working claims activities to support the business, customers, and the company.
• Other functions may be assigned

Claims Support Specialist II

Paralegal

• The primary job function is to assist house counsel with various pre-trial tasks;
• draft responses; motions and other legal documents;
• conduct research projects and gather information for claim cases; and correspond with clients to investigate facts in preparation for trial.
• Provides Paralegal Support: Searches for, assembles, and summarizes pertinent information from various sources for the purpose of preparing responses to propounded discovery.
• Corresponds with clients, attorneys and claims personnel, and other related parties to discuss case status, gather additional information pertinent to the case, and respond to routine inquiries regarding legal procedures.
• Produces a variety of written documents utilizing varied and advanced word processing software functions; obtains extensions, when necessary, to ensure objections are preserved and responses are timely and proper; prepares legal briefs, pleadings, appeals, and motions for review and use by attorney.
• Draft letters and legal documents; Prepare, assemble and properly format court documents, discovery and any other pleading as directed.
• Files pleadings, prepares affidavits of documents and maintains digital file in case management system.
• Completes special assignments of a legal nature to assist in the management of the claim cases.
• Prepares initial drafts of administrative reports such as initial opinion, discovery summary, medical record summary, pre- and post-trial reports as directed.
• Ability to prioritize and reprioritize tasks to ensure prompt completion of assignments and ability to carry out day to day activities in a logical and effective manner to complete work timely.
• Assists attorney in preparation of cases for trial including, but not limited to, assembling and identifying exhibits, trial books, motions in limine, expert witness lists, statement of the case and various other required trial documents.
• Research and analyze law sources such as statutes, recorded judicial decisions, legal articles, depositions and legal codes.
• Investigate facts and case law to determine causes of action and to assist in preparation of case.
• Assist insured in Small Claims cases by investigating facts in order to prepare trial briefs, prepare the insured for trial, attend trials with the insured and defend the company when listed as a named party to the action.
• Collects and evaluates all file evidence, contacting related parties to gather information, and prepares for hearing, researches relevant statutes or case law, vehicle valuation, medical treatment, aerial maps and policy language to assist in the defense of the Small Claims action.
• Completion of 4 hours of continuing education or required hours of education in compliance with the rules of State.