VP, Online Experience & Growth

Mercury Insurance

VP leading technology strategy, engineering execution, and platform modernization for Mercury’s digital growth agenda. Responsible for software engineering initiatives improving funnel performance and scalability.

Posted 7/13/2026full-timeRemote • 🇺🇸 United StatesLead💰 $178,785 - $441,312 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading software engineering initiatives focused on digital funnel optimization, cloud-based application development, and modernization efforts. Proven ability to leverage data and AI techniques to enhance customer experiences and drive operational efficiency.

Highest-signal resume keywords

Software Engineering LeadershipCloud-Native ArchitectureDigital Funnel OptimizationModern Web and API SolutionsData-Driven Decision Making

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software EngineeringCloud Application DevelopmentAPI DevelopmentDistributed SystemsWorkflow AutomationPredictive ModelingPerformance Metrics MonitoringUI RebuildsService IntegrationLegacy Remediation

Soft Skills

Cross-Functional CollaborationLeadershipStrategic Vision

Certifications & Qualifications

Bachelor’s Degree in Computer ScienceBachelor’s Degree in Computer EngineeringBachelor’s Degree in Information Systems

Industry Keywords

Digital Funnel PerformanceCustomer Journey DesignOperational EfficiencyCloud EnablementPlatform Consolidation

Tech Stack

Tools & technologies

CloudDistributed Systems

About the role

Key responsibilities & impact

Lead end-to-end software engineering initiatives that improve digital funnel performance, reduce system errors, and increase conversion across quote, bind, and onboarding experiences.
Define and execute the engineering vision, roadmap, and operating model for Mercury’s online experience and growth platforms.
Design, build, and modernize cloud-based applications and platform components, including migrations, UI rebuilds, and integrated service experiences that support scalable business growth.
Develop and deploy application features that improve customer and partner experience, including workflow automation, real-time status visibility, secure transaction capabilities, and self-service tools.
Apply AI and predictive modeling techniques to optimize decisioning, personalize user journeys, identify leakage or performance issues, and drive measurable improvements in operational efficiency and customer outcomes.
Establish and monitor key engineering, customer, and business performance metrics; use data and experimentation to improve conversion, reliability, speed, and adoption.
Lead large-scale modernization and transformation efforts, including platform simplification, service integration, legacy remediation, and cloud enablement.
Partner across product, QA, UAT, analytics, operations, and business teams to deliver high-impact releases on schedule and translate business priorities into technical solutions.

Requirements

What you’ll need

Minimum: Bachelor’s degree in Computer Science, Computer Engineering, Information Systems, or a related field, or equivalent combination of education and experience.
Minimum: 15+ years of software engineering experience, including 7+ years in senior engineering leadership roles with responsibility for multiple teams, platforms, and large-scale delivery.
Strong experience delivering modern web, API, backend, integration, and platform solutions across complex business and technology environments.
Deep expertise in building scalable, secure, resilient, and maintainable distributed systems using cloud-native architecture and modern engineering practices.
Strong understanding of digital funnel optimization, customer journey design, experimentation, analytics, and performance improvement.
Demonstrated success leading modernization initiatives such as cloud migrations, UI rebuilds, platform consolidation, and service integration.

Benefits

Comp & perks

Competitive compensation
Flexibility to work from anywhere in the United States for most positions
Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)
Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)
Medical, dental, vision, life, and pet insurance
401 (k) retirement savings plan with company match
Engaging work environment
Promotional opportunities
Education assistance
Professional and personal development opportunities
Company recognition program
Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more