Medtronic

Security Engineer

• Serve as the primary legal advisor to Global IT Information Security leadership on cybersecurity governance, regulatory compliance, enforcement matters, and enterprise risk management initiatives
• Lead the development and enhancement of cybersecurity legal frameworks, policies, standards, governance processes, and internal controls supporting global operations
• Advise business and functional leaders on cybersecurity considerations related to strategic initiatives, technology transformation efforts, and operational risk management
• Support cybersecurity incident preparedness and response activities, including regulatory inquiries, investigations, audits, enforcement actions, and litigation matters
• Conduct cybersecurity legal due diligence for mergers, acquisitions, divestitures, and other business development activities, including integration and separation planning
• Counsel stakeholders on third-party cybersecurity risk, supply chain resilience, and contractual risk mitigation strategies
• Partner with product security, privacy, compliance, communications, and business counsel teams on secure-by-design initiatives and enterprise cybersecurity programs
• Monitor global cybersecurity regulatory, enforcement, and litigation developments and provide actionable guidance
• Serve as a trusted legal advisor across a global healthcare technology organization
• Travel primarily to Medtronic facilities to support business and legal priorities

Global IT Cyber Security Legal Counsel

Public Relations

• Participate in a challenging 12-week technical internship assignment
• Support research for teams operating within service, product, and/or project groups
• Assist with development, monitoring, coordination, and implementation of assigned technical projects
• Provide analysis, reporting, and internal communication services with team members
• Develop knowledge of industry and organizational processes
• Participate in program activities, training, networking, leadership, and community events

PR Summer Internship

Sales

• Accelerate adoption and sustained utilization of Medtronic’s AI-powered GI Genius platform
• Partner with enterprise health systems, MSOs, IDNs, hospitals, ambulatory surgery centers, and physician practices
• Drive technology integration, clinical adoption, and long-term value realization
• Lead enterprise customer-level sales and market development efforts
• Expand installed base utilization and transfer best practices to the broader commercial organization
• Achieve and exceed monthly, quarterly, and annual sales objectives
• Lead complex sales cycles, executive-level negotiations, and enterprise contracting
• Serve as a commercial expert in Software as a Medical Device
• Develop and execute territory-level growth strategies
• Collaborate with marketing, health economics, clinical, operations, and executive leadership
• Build and maintain executive-level relationships with health system leaders, physicians, administrators, and key opinion leaders
• Deliver clinical product demonstrations, physician education, and on-site adoption support
• Serve as a clinical and technical resource throughout evaluation, implementation, and post-install optimization
• Maintain CRM usage, pipeline management, forecasting, reporting, expense management, and training compliance
• Travel up to 75%

Senior Area Innovation Manager – GI Genius Sales – Endoscopy

Human Resources

• Serve as the primary Employee Relations contact for Manufacturing & Commercial employees based in Canada and support client groups in the United States
• Provide advice and coaching to leaders, managers, and employees on employee relations matters
• Manage employee complaints and concerns, determine next steps, and ensure resolution in accordance with company policy and applicable legislation
• Counsel employees and management on performance management, discipline, restructuring, legal issues, investigations, conflict management, crisis management, and labor relations
• Develop and lead proactive employee and labor relations strategies using data to address opportunities and minimize risk
• Lead restructuring initiatives resulting in employee transitions
• Partner with HR Centers of Excellence on escalated HR matters
• Document cases in ServiceNow and escalate to the ER/HR Director as required
• Translate data and insights into actionable recommendations and strategies
• Lead or support ER/HR projects and change initiatives across Operations, Commercial, and Americas Employee Relations teams
• Report complaints and Adverse Drug Reactions (ADR)

Principal Employee Relations Specialist, Bilingual

General

• Participate in a challenging 12-week technical internship assignment
• Support Medtronic's mission through activities, training, networking, leadership, and community events
• Perform and support research for teams operating within a service group, product group, and/or project group
• Assist with the development, monitoring, coordination, and implementation of assigned technical projects
• Provide analysis, reporting, and internal communication services with team members
• Develop knowledge of industry and organizational processes

Summer Internship

• Accelerate adoption and sustained utilization of Medtronic’s AI-powered GI Genius platform
• Partner with enterprise health systems, MSOs, IDNs, hospitals, ambulatory surgery centers, and physician practices
• Drive technology integration, clinical adoption, and long-term value realization
• Lead enterprise customer-level sales and market development efforts
• Expand installed base utilization and transfer best practices to the broader commercial organization
• Achieve and exceed monthly, quarterly, and annual sales objectives
• Lead complex sales cycles, executive negotiations, and enterprise contracting
• Serve as a commercial expert in Software as a Medical Device (SaMD)
• Develop and execute territory-level growth strategies
• Collaborate with marketing, health economics, clinical, operations, and executive leadership
• Build and maintain executive-level relationships with health system leaders, physicians, administrators, and key opinion leaders
• Deliver clinical product demonstrations, physician education, and on-site adoption support
• Serve as a clinical and technical resource during evaluation, implementation, and post-install optimization
• Maintain CRM usage, pipeline management, forecasting, reporting, expense management, and training compliance
• Follow Medtronic policies, compliance standards, and Code of Conduct

• Participate in a 12-week technical internship assignment
• Perform and support research for teams within service, product, and/or project groups
• Assist with development, monitoring, coordination, and implementation of assigned technical projects
• Provide analysis, reporting, and internal communication services with team members
• Develop knowledge of industry and organizational processes
• Participate in Mission activities, training, networking, leadership, and community events

• Serve as the primary legal advisor to Global IT Information Security leadership on cybersecurity governance, regulatory compliance, enforcement matters, and enterprise risk management initiatives
• Lead development and enhancement of cybersecurity legal frameworks, policies, standards, governance processes, and internal controls supporting global operations
• Advise business and functional leaders on cybersecurity considerations related to strategic initiatives, technology transformation, and operational risk management
• Support cybersecurity incident preparedness and response, including regulatory inquiries, investigations, audits, enforcement actions, and litigation
• Conduct cybersecurity legal due diligence for mergers, acquisitions, divestitures, and other business development activities, including integration and separation planning
• Counsel stakeholders on third-party cybersecurity risk, supply chain resilience, and contractual risk mitigation strategies
• Partner with product security, privacy, compliance, communications, and business counsel teams on secure-by-design initiatives and enterprise cybersecurity programs
• Monitor global cybersecurity regulatory, enforcement, and litigation developments and provide actionable guidance
• Serve as a trusted legal advisor across a global healthcare technology organization
• Travel up to 25%, primarily to Medtronic facilities

• Serve as the primary Employee Relations contact for Manufacturing & Commercial employees based in Canada and support client groups in the United States
• Advise and coach leaders, managers, and employees on employee relations matters
• Manage employee complaints and concerns, determine next steps, and ensure resolution under company policy and applicable legislation
• Counsel employees and management on performance management, discipline, restructuring, legal issues, investigations, conflict management, crisis management, labour relations, and related matters
• Ensure fair and consistent application of Medtronic policies and procedures
• Develop and lead proactive employee and labour relations strategies using data to address opportunities and minimize risk
• Lead restructuring initiatives resulting in employee transitions
• Partner with HR COEs on escalated talent acquisition, leave management, organizational design, restructuring, and other HR matters
• Document cases in ServiceNow and escalate matters to the ER/HR Director as required
• Translate data and insights into actionable recommendations and strategies
• Lead or support ER/HR projects and change initiatives across Operations, Commercial, and Americas Employee Relations teams
• Report complaints and Adverse Drug Reactions (ADR)

Director

• Lead the Ciudad Juárez manufacturing site and maintain, innovate, and improve employee safety, product quality, product delivery, operating cost, inclusion, and engagement
• Lead a 24/7 cross-functional manufacturing operation producing molded products for acute care monitoring
• Lead a staff of 9, including 5 direct reports and 4 matrix staff leaders, and approximately 1,800 employees
• Establish cost objectives and capacity planning
• Attain production schedules and improve productivity and efficiency
• Establish quality and safety objectives
• Develop and manage annual budgets and financial performance
• Administer budgets and make recommendations for capital expenditures and direct/indirect labor
• Apply lean concepts and techniques with production leadership and Operational Excellence to allocate resources and fully utilize assets
• Implement quality improvement, cost reduction, waste reduction, and productivity improvement programs
• Participate in company-wide initiatives to determine and locally implement One Best Way practices
• Represent Medtronic in the local or regional community and professional organizations
• Develop, implement, and execute comprehensive operations strategies for safety, quality, production, cost, and people
• Partner with leaders from two operating units and multiple manufacturing functions
• Drive transformation and continuous improvement through accountability across functional teams
• Report to the Global VP, Manufacturing, for the West/Mexico Region

Senior Manufacturing Site Director

IT Support

• Develop, document, and configure system specifications conforming to architecture standards and business requirements
• Plan system and development deployments
• Ensure hardware and software compliance and security standards
• Evaluate hardware/software interfaces, operational requirements, and overall system characteristics
• Establish and document system designs, parameters, and formats
• Ensure hardware and software functionality, performance, and compatibility
• Coordinate or modify system parameters and configurations based on computer capacity and capabilities
• Identify system functionality or performance deficiencies
• Execute and test system changes to correct deficiencies and improve data handling, data integrity, conversion, input/output requirements, and storage
• Document testing and maintenance of system updates, modifications, and configurations
• Liaise with technology vendor technologists and other business functions
• Strategically design technology solutions meeting company and customer/user needs
• Assess whether standard platform functionality solves business problems or customization is required
• Gather and prioritize integration requirements
• Test product quality and ability to perform tasks or solve problems
• Provide onsite technical support and maintain infrastructure at Mansfield, MA or Newton, MA sites
• Support collaboration across various environments and coordinate with vendors

IT Technician

• Develop, document, and configure system specifications conforming to architecture standards and business requirements
• Plan system and development deployments
• Ensure hardware and software compliance and security standards
• Evaluate hardware/software interfaces, operational requirements, and overall system characteristics
• Establish and document system designs, parameters, and formats
• Ensure hardware and software functionality, performance, and compatibility
• Coordinate or modify system parameters based on computer capacity and capabilities
• Identify system functionality or performance deficiencies
• Execute system changes and test functionality to correct deficiencies
• Maintain effective data handling, data integrity, conversion, input/output requirements, and storage
• Document testing and maintenance of system updates, modifications, and configurations
• Liaise with technology vendor technologists and other business functions
• Design technology solutions meeting company and customer/user needs
• Assess standard platform functionality versus customization requirements
• Gather and prioritize integration requirements
• Test product quality and ability to perform tasks or solve problems
• Provide onsite technical support and maintain infrastructure
• Coordinate with vendors and collaborate across various environments

Customer Support

• Act as a subject matter expert for complex customer inquiries, operational processes, and escalated issues
• Manage customer transactions, quotations, orders, and follow-up activities while ensuring operational accuracy and quality
• Partner with internal stakeholders to resolve complex customer and operational matters
• Identify opportunities to improve processes, simplify workflows, and implement sustainable solutions
• Participate in projects, system implementations, business initiatives, and User Acceptance Testing (UAT) activities
• Support compliance with company policies, procedures, and quality requirements
• Analyze operational data and performance trends to identify opportunities for improvement
• Support knowledge-sharing, onboarding, and training activities across the Customer Care team
• Remain actively involved in day-to-day customer care operations and customer interactions
• Support healthcare providers and contribute to patient care

Customer Service Specialist

Clinical Research

• Lead planning, execution, and oversight of complex clinical studies and clinical development programs supporting Neurovascular therapies
• Provide strategic leadership for large clinical studies, ensuring study objectives, timelines, quality standards, and business priorities are achieved
• Manage multiple studies, workstreams, and competing priorities simultaneously
• Develop and execute clinical evidence generation strategies supporting regulatory, commercial, and product development objectives
• Partner with Clinical, R&D, Regulatory Affairs, Quality, Medical Affairs, Marketing, Health Economics & Reimbursement, and other stakeholders
• Liaise with physicians, investigators, external clinical partners, and other stakeholders throughout study execution
• Present clinical study strategy, progress, risks, and outcomes to senior and executive leadership
• Author and review clinical, scientific, and regulatory documentation, including protocols, clinical study reports, publications, presentations, and submission materials
• Interpret, analyze, and communicate complex clinical data and study outcomes
• Lead publication and dissemination activities with physician investigators, key opinion leaders, and internal stakeholders
• Monitor emerging scientific literature, competitive developments, and evolving clinical evidence in the neurovascular therapeutic area
• Travel approximately 25% based on business needs

Senior Principal Clinical Research Specialist

• Serve as the primary contact for Operating Unit/regional leaders and MCRS stakeholders
• Build and manage strategic stakeholder relationships and internal collaboration
• Identify opportunities for clinical evidence generation and new business
• Facilitate strategic discussions and communicate service capabilities and offerings
• Generate leads through networking and outreach
• Manage service offerings, track progress, and analyze customer needs
• Oversee proposal and negotiation processes, including potential outsourcing
• Develop and execute strategic plans using data analysis, benchmarking, and market intelligence
• Oversee portfolio-level deliverables, timelines, budgets, performance, quality, and financial status
• Conduct service delivery performance reviews and drive continuous improvement
• Manage portfolio-level risks and issues in collaboration with Quality and Compliance teams
• Lead end-to-end issue resolution and ensure escalation and resolution of quality, safety, timeline, and budget issues
• Provide leadership for clinical studies and regulatory affairs supporting product approval
• Develop and implement regulatory strategies for timely worldwide product approvals
• Ensure regulatory submissions are accurate and compliant
• Represent Medtronic in clinical research matters within the country/region and collect feedback from customers and authorities
• Lead local and global studies and manage clinical research projects across Medtronic therapies and businesses

Global IT Cyber Security Legal Counsel

PR Summer Internship

Senior Area Innovation Manager – GI Genius Sales – Endoscopy

Principal Employee Relations Specialist, Bilingual

Summer Internship

Senior Area Innovation Manager – GI Genius Sales – Endoscopy

PR Summer Internship

Global IT Cyber Security Legal Counsel

Principal Employee Relations Specialist, Bilingual

Senior Manufacturing Site Director

IT Technician

IT Technician

Customer Service Specialist

Senior Principal Clinical Research Specialist

Clinical Research Program Manager – MCRS Strategic Account Manager