IT Technician

Medtronic

IT Technologist providing onsite support and maintaining infrastructure for Medtronic’s healthcare technology systems. Configuring systems, troubleshooting networks, and coordinating vendors.

Posted 9/10/2026full-timeMansfield • Massachusetts • 🇺🇸 United StatesJuniorMid-Level💰 $76,800 - $115,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in system specifications, compliance, and security standards while effectively coordinating with vendors and technology teams to deliver practical technology solutions. Proficient in troubleshooting, data integrity, and maintaining infrastructure to support operational requirements.

Highest-signal resume keywords

System Specification DevelopmentTroubleshooting RoutinesInfrastructure ManagementCybersecurity PrinciplesCompTIA A+ Certification

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

System DesignOS InstallationsBasic ConfigurationsRoutingSwitchingFirewallsWireless InfrastructureData IntegrityTechnical SupportIntegration Requirements

Soft Skills

Customer-Support MindsetProblem-Solving SkillsAnalytical SkillsCollaborationPartnership Development

Tools & Technologies

Remote Management ToolsKnowledge Management SystemsPlaybooksRunbooks

Certifications & Qualifications

CompTIA A+CompTIA Network+CompTIA Security+

Industry Keywords

System ComplianceHardware/Software InterfacesOperational RequirementsData HandlingTechnology Solutions

Tech Stack

Tools & technologies

Cyber SecurityFirewallsSwitching

About the role

Key responsibilities & impact

Develop, document, and configure system specifications conforming to architecture standards and business requirements
Plan system and development deployments
Ensure hardware and software compliance and security standards
Evaluate hardware/software interfaces, operational requirements, and overall system characteristics
Establish and document system designs, parameters, and formats
Ensure hardware and software functionality, performance, and compatibility
Coordinate or modify system parameters based on computer capacity and capabilities
Identify system functionality or performance deficiencies
Execute system changes and test functionality to correct deficiencies
Maintain effective data handling, data integrity, conversion, input/output requirements, and storage
Document testing and maintenance of system updates, modifications, and configurations
Liaise with technology vendor technologists and other business functions
Design technology solutions meeting company and customer/user needs
Assess standard platform functionality versus customization requirements
Gather and prioritize integration requirements
Test product quality and ability to perform tasks or solve problems
Provide onsite technical support and maintain infrastructure
Coordinate with vendors and collaborate across various environments

Requirements

What you’ll need

2+ years of experience with a high school diploma or equivalent
Able to travel up to 30%
Must have valid driver's license
Ability to lift equipment up to 50 pounds
Willing to support after-hours, weekends and participate in on-call rotations when critical support is needed
Strong customer-support mindset
Excellent problem-solving and analytical skills
Proven, repeatable troubleshooting routines balancing speed, safety, and documentation
Solid grasp of infrastructure dependencies and system interconnections
Knowledge of routing, switching, firewalls, and wireless infrastructure
Experience in OS installations, basic configurations, and remote management tasks
Commitment to continuous learning through formal training and self-directed education
Ability to develop trusted partnerships with end users and translate requirements into practical technology solutions
Understanding of basic cybersecurity principles and best practices
Hands-on knowledge management experience, including creating/updating KBs, playbooks, and runbooks
CompTIA A+, CompTIA Network+, and CompTIA Security+ listed as preferred qualifications
For Baccalaureate degrees earned outside of the United States, a degree satisfying 8 C.F.R. § 214.2(h)(4)(iii)(A) is required
Unrestricted U.S. work authorization at the time of hire and for the duration of employment for roles below Principal level

Benefits

Comp & perks

Competitive salary and flexible Benefits Package
Health, Dental and vision insurance
Health Savings Account
Healthcare Flexible Spending Account
Life insurance
Long-term disability leave
Dependent daycare spending account
Tuition assistance/reimbursement
Simple Steps (global well-being program)
Incentive plans
401(k) plan plus employer contribution and match
Short-term disability
Paid time off
Paid holidays
Employee Stock Purchase Plan
Employee Assistance Program
Non-qualified Retirement Plan Supplement
Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
Paid sick time for temporary employees, as required under applicable state law