MDD Forensic Accountants

Attorney

• - Initial review/report
• - Dealing with disclosure
• - Reviewing evidence
• - Conducting investigations
• - Instructing counsel and experts
• - Legal research
• - Drafting generally
• - Attending conferences and trials with counsel
• - Dealing with routine correspondence
• - Liaising with lay and insurer clients
• - Engaging in settlement negotiations including consideration and drafting of Part 36 offers
• - Preparing pre-action and interim applications
• - Preparing documents for trial
• - Assisting with ADR (including mediation)
• - Court appointments
• - Conducting advocacy by telephone and in person
• - Ensure compliance with the SRA Standards & Regulations
• **Working Hours** 35 hours per week Monday to Friday 9am - 5pm inclusive of 1 hour unpaid lunch break. Office location for this role is Parklands, Bolton. We are hybrid workers with 1 day attendance at the office required.

Solicitor, 1PQE - 5PQE - Policy Coverage

Customer Support

• Act as a primary point of contact for B2C learners across Davies’ Professional Qualifications & CPD portfolio.
• Provide accurate information, advice and guidance (IAG) on UK qualification pathways, study options, examination requirements, career progression opportunities and progression routes.
• Build positive and supportive learner relationships that encourage confidence, engagement, retention and achievement.
• Respond to B2C learner enquiries promptly and professionally, ensuring resolution within agreed service levels.
• Support structured learner communications and engagement activity across key points in the learner lifecycle, including exam support, workshop promotion and progression messaging.
• Support learner acquisition activity by contributing insight, content ideas and learner-facing messaging that help prospective learners understand Davies’ Professional Qualifications & CPD offer and take confident next steps.
• Escalate learner concerns, complaints, confusion points or risks appropriately to ensure timely resolution and a consistent learner experience.
• Capture learner feedback, enquiry themes and market insight to support continuous improvement of products, services, communications and learner journeys.
• Identify potential progression, cross-sell and employer-led or B2B opportunities arising from learner interactions and refer these to relevant colleagues where appropriate.
• Maintain accurate learner records, enquiry notes and administrative systems in line with company procedures and data protection requirements.
• Collaborate with colleagues across Client Success, Marketing, Product, Delivery, Operations and Business Development to ensure learner-facing activity is joined-up, commercially aligned and supports both learner acquisition and retention.
• Contribute to B2C sales, retention and revenue performance by supporting learners to make informed decisions and progress confidently through relevant products and pathways.
• Represent Davies professionally in learner interactions and, where appropriate, through relevant UK-based professional networks, events and sector activity, helping to build market visibility and awareness of Davies’ Professional Qualifications & CPD offer.

Learner Support Specialist

Paralegal

• - Delivery of agreed performance targets and quality standards – the paralegal will be expected to achieve 5.2 chargeable hours per day.
• - Fielding telephone calls and dealing with general queries; together with liaising with parties involved in claims including the policy holders, insurers, experts, and witnesses.
• - Reviewing huge volumes of medical records to provide a factual note of the evidence/chronology.
• - Use of Collaborate and/or Bundledocs to upload documents, providing access to clients, experts, and Counsel.
• - Maintaining Tracker with details of new proceedings and new involvements so as to keep the digital file current.
• - Creating indexes and bundles using Bundledocs; and/or preparing documents digitally for use by Counsel and experts.
• - Using Foxit to split files and save into Tracker document library.
• - Arranging conferences with client and counsel and experts; obtaining availability for hearings, JSMs and trials.
• - Liaising with witnesses including their availability for conferences and trials.
• - Registering and updating CRU, notifying CRU of settlement.
• - Legal research.
• - Ad hoc legal tasks.
• - Assisting with billing queries.

Paralegal, Healthcare

• **• Reviewing documents and preparing reports****
• Dealing with disclosure****
• Reviewing evidence (including medical / personnel records) ****
• Conducting investigations with Insured / obtaining witness statements****
• Instructing Counsel / Experts ****
• Research****
• Drafting generally ****
• Attending conferences and Trials with Counsel ****
• Dealing with routine correspondence****
• Court appointments. ****
• Liaising with and taking instructions from Insurers and Insureds ****
• Ensure adherence to Court timetables ****
• To ensure compliance with the SRA Code of Conduct 2011 ****
• Adhere to the Keoghs Values****

Assistant Lawyer

• Partner with the Lead Lawyer to manage **high court and catastrophic injury claims** (including brain injury, spinal cord injury, amputation and fatal accident cases).
• Handle your own caseload of **high-value complex injury claims**, driving them from instruction to resolution.
• Engage directly with **senior claims handlers** at leading insurers — building strong, trusted relationships.
• Apply your analytical expertise to dissect **complex medical and quantum evidence**, identify key issues and shape expert strategy.
• Draft high-quality technical advice across **indemnity, liability, quantum and causation**.
• Conduct witness interviews, prepare statements, draft pleadings and attend **conferences, mediations and Joint Settlement Meetings**.
• Take an active role in mentoring and developing junior colleagues.
• Ensure case management systems are updated and compliant with **LSNI regulations**.

Senior Solicitor – Large Loss

General

• Acts as a liaison between the Phone Audit Manager and Phone Auditors to facilitate the flow of work
• High call volume averaging 8-12 calls per hour during business hours
• Acts as a liaison between insureds and field representatives when setting up audit or inspection appointments
• Assists with determining needs, scheduling or cancelling appointments, or referring the insured to the correct staff person
• Correspond with policyholders, CPA’s, bookkeepers, agents to gather additional information as needed
• Communicates audit needs to the insured to help ensure information is prepared for the Phone Auditor
• Maintains and updates contact notes on each assigned job in AuSum
• Makes calls to check on status of information including insurance agent calls
• Handles all calls in a professional and welcoming manner and uses tact when explaining this process and reasoning for the inquiry
• Attaches information and adds progress notes as it becomes available in AuSum
• Assigns audits to Phone Auditors once information is received
• Other duties as assigned

Premium Audit Coordinator, Part-Time

• Acts as a liaison between the Phone Audit Manager and Phone Auditors to facilitate the flow of work
• High call volume averaging 8-12 calls per hour during business hours
• Acts as a liaison between insureds and field representatives when setting up audit or inspection appointments
• Assists with determining needs, scheduling or cancelling appointments, or referring the insured to the correct staff person
• Correspond with policyholders, CPA’s, bookkeepers, agents to gather additional information as needed
• Communicates audit needs to the insured to help ensure information is prepared for the Phone Auditor
• Maintains and updates contact notes on each assigned job in AuSum
• Makes calls to check on status of information including insurance agent calls
• Handles all calls in a professional and welcoming manner
• Attaches information and adds progress notes as it becomes available in AuSum
• Assigns audits to Phone Auditors once information is received
• Other duties as assigned

Premium Audit Coordinator

Systems Engineer

• Support the design and provision of IT solutions including full lifecycle mergers and acquisition (M&A) projects and group strategic projects.
• On occasion, this role will be required to present to stakeholders, managing escalations with the Project Manager, and ensuring resources are assigned to the correct tasks within the squad and cadence is being achieved.
• Evaluate changes and provide solutions for Stakeholder review.
• Adhere to and ensures the enforcement of all business policies.
• Create and maintain documentation, including systems configuration, processes, knowledge articles, test and project plans.
• Escalate issues to the Lead System Engineer/Technical Value Manager/Project Manager.
• Create improvements across the services and processes in networks and manage a Continuous Service Improvement (CSI) backlog.
• Work with the wider IT Teams to drive integration.

Senior Associate – IT System Engineer

Assistant

• Manage and collect outstanding client invoices in accordance with agreed processes and timescales.
• Build and maintain strong client relationships, balancing effective debt recovery with positive client engagement.
• Investigate and resolve invoice queries promptly, working closely with Fee Earners and Clients.
• Ensure accurate allocation of client receipts in collaboration with the Legal Cashiers Team.
• Liaise with the Billing Team to arrange amendments to bills where required.
• Ensuring the team leader is aware of any issues that arise and that significant issues are escalated to the Client Relationship Manager in a timely manner.
• Provide clear and accurate analysis of outstanding debt to Clients and Fee Earners.
• Monitor overdue accounts and recommend actions to keep overdue percentages within target.
• Contribute to process reviews, identifying and recommending improvements.

Credit Control Assistant – 12 Months FTC

• Reviewing documents and preparing reports
• Dealing with disclosure
• Reviewing witness and expert evidence
• Conducting investigations
• Instructing counsel and experts
• Legal research
• Drafting court documents generally
• Attending conferences and trials with counsel
• Dealing with routine correspondence
• Liaising with lay and insurer clients
• Engaging in settlement negotiations, including consideration and drafting of Part 36 offers
• Preparing pre-action and interim applications
• Preparing documents and bundles for trial
• Assisting with ADR (including mediation)
• Court appointments
• Conducting advocacy by telephone and in person
• Ensure compliance with the SRA Standards & Regulations

SCT/FT Liability Lawyer

Business Analyst

• Shaping product roadmaps into meaningful, deliverable functionality
• Gathering and analysing requirements for smarter processes
• Acting as the bridge between stakeholders and offshore teams
• Building strong relationships across teams
• Creating high-quality artefacts like process models and user journeys
• Supporting offshore teams day-to-day
• Tracking progress and surfacing risks
• Rolling up sleeves for hands-on testing

Associate

• Accurately transcribe recorded statements and audio notes from claims adjusters
• Review, proofread, and format documents according to internal standards
• Ensure linguistic quality (grammar, spelling, insurance terminology)
• Meet file processing deadlines
• Maintain strict confidentiality of personal and sensitive information
• File and upload documents into electronic claim management systems

Senior Associate – P&C Transcription

Financial Planning and Analysis

• To manage and maintain our client accounts, ensure policies and procedures are in place at all times.
• Complete daily bank reconciliations for all accounts.
• Manage shared high volume email inbox as and when required.
• Review client account balances on a daily basis and produce replenishment request if required
• Complete month end process for all clients.
• Complete monthly VAT review
• Maintain client needs and deadlines
• Daily day to day finance queries from file handlers and clients
• Complete daily cheque run for all clients
• Complete daily BACS process for all clients
• Assist Senior Finance Assistant and Manager as required
• **Working Hours**
• 35 hours per week
• Monday – Friday 9am – 5pm with 1 unpaid hour for lunch.
• **Primary location for this role is Liverpool St Paul’s Square

Finance Assistant

General Counsel

• Review and interpret insurance policies, endorsements, and applicable statutes to determine coverage, exclusions, and obligations.
• Draft and issue coverage position letters, including reservations of rights and denial letters, ensuring clarity and compliance with legal and regulatory standards.
• Evaluate and provide input on coverage forms and policy language as needed by carriers.
• Oversee and conduct complex claims investigations, including gathering evidence, reviewing reports, and analyzing liability and damages.
• Develop and implement strategic approaches for claim resolution, including oversight of litigation when necessary.
• Provide carriers with independent evaluations of claims based on investigation, experience, and input from outside experts and counsel.
• Evaluate exposure and make settlement recommendations, including setting and managing reserves within carrier guidelines.
• Negotiate settlements within authority limits, balancing legal risk, financial exposure, and business objectives.
• Participate in mediations and settlement conferences as required.
• Ensure all claims handling complies with Department of Insurance regulations and internal protocols.
• Maintain accurate and thorough documentation in the claims management system, including coverage analyses and strategic recommendations.
• Serve as a trusted advisor to internal teams and carriers on coverage and complex claims issues.
• Act as the primary coverage and strategy resource in interactions with external counsel, policyholders, and other stakeholders.

Claim Counsel – D&O/Professional Liability

• Review and interpret EPL, Professional Liability (E&O), BOP, and GL policies, endorsements, and applicable statutes.
• Analyze coverage issues including wrongful termination, discrimination, harassment, wage and hour exposures, professional negligence, and bodily injury/property damage triggers under GL.
• Draft and issue coverage position letters, including reservations of rights and denial letters, ensuring clarity and compliance with legal and regulatory standards.
• Evaluate and provide input on coverage forms and policy language as needed by carriers.
• Oversee and conduct complex claims investigations involving employment-related allegations, professional services exposures, and occasional GL-related losses.
• Analyze liability and damages in matters involving back pay, front pay, emotional distress, punitive damages, and economic loss.
• Develop and implement strategic approaches for claim resolution, including oversight of litigation when necessary.
• Provide carriers with independent evaluations of claims based on investigation, experience, and input from outside experts and counsel.
• Evaluate exposure and make settlement recommendations, including setting and managing reserves within carrier guidelines.
• Negotiate settlements within authority limits, balancing legal risk, financial exposure, and business objectives.
• Participate in mediations and settlement conferences as required.
• Ensure all claims handling complies with Department of Insurance regulations and internal protocols.
• Maintain accurate and thorough documentation in the claims management system, including coverage analyses and strategic recommendations.
• Serve as a trusted advisor to internal teams and carriers on EPL, Professional Liability, and GL-related coverage issues.
• Act as the primary coverage and strategy resource in interactions with external counsel, policyholders, and other stakeholders.