Credit Control Assistant – 12 Months FTC

MDD Forensic Accountants

Credit Control Assistant managing outstanding client invoices for Davies UK & Ireland. Building strong client relationships and contributing to the finance function in Bolton.

Posted 7/6/2026full-timeBolton • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Manage and collect outstanding client invoices in accordance with agreed processes and timescales.
Build and maintain strong client relationships, balancing effective debt recovery with positive client engagement.
Investigate and resolve invoice queries promptly, working closely with Fee Earners and Clients.
Ensure accurate allocation of client receipts in collaboration with the Legal Cashiers Team.
Liaise with the Billing Team to arrange amendments to bills where required.
Ensuring the team leader is aware of any issues that arise and that significant issues are escalated to the Client Relationship Manager in a timely manner.
Provide clear and accurate analysis of outstanding debt to Clients and Fee Earners.
Monitor overdue accounts and recommend actions to keep overdue percentages within target.
Contribute to process reviews, identifying and recommending improvements.

Requirements

What you’ll need

Strong attention to detail with excellent numeracy skills.
Proven ability to manage time effectively and prioritise workload.
Confident IT skills, including proficiency in Excel and other Microsoft Office applications.
Professional communication skills with the ability to engage effectively with clients and colleagues.
A strong team player with a collaborative approach, willing to support colleagues when needed.

Benefits

Comp & perks

Davies Incentive Plan
25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
Simply Health Care Cash Plan
WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
Death In Service – after 1 years’ service
Pension Contribution based 5% Employee / 3% Employer
Employee Resource Groups
Employee Volunteering Programme
Cycle to Work Scheme*
Tech Scheme*
Season Ticket Loan*
Gym Flex*
Access to Online Discount Sites
Discounted Gourmet Society Membership
Discounted Tickets for Merlin Attractions nationwide
Discounts at local retail outlets
*after successfully completing probation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Invoice ManagementData AnalysisNumeracy SkillsProcess Improvement

Soft Skills

Attention to DetailProfessional CommunicationTeam Collaboration