MDD Forensic Accountants

Chief Technology Officer

• Define and maintain the North American technology product strategy, ensuring full alignment to the Group-wide claims product strategy and ClaimPilot transformation roadmap.
• Ensure NA platform decisions support the Group’s commitment to ClaimPilot as the global unified claims platform, replacing legacy and siloed systems across business lines.
• Embed “build once, use many” product principles, ensuring reusable components and shared capabilities reflect the Group product architecture.
• Own multiyear NA product roadmaps covering platforms, tools, analytics, workflow, and client interfaces, ensuring alignment with Group product governance and prioritisation.
• Translate business and technology strategy into sequenced, outcome-based delivery increments for engineering teams.
• Oversee the lifecycle of technology products from discovery through adoption, scale, maturity, and retirement.
• Lead initiatives to consolidate legacy claims systems into the modern ClaimPilot platform.
• Support the displacement of third party claims systems and tools where Davies IP is available, consistent with Group platform strategy.
• Work with Group Product to ensure NA requirements inform global platform evolution and shared component enhancement.
• Operate within Group product governance, OKR frameworks, and decision making structures to ensure transparency, control, and prioritised value delivery.
• Provide visibility of NA roadmap progress, migration performance, capability adoption, delivery velocity, and risk.
• Ensure compliance with Group architecture, cyber, security, and AI governance standards for all NA product initiatives.
• Partner with business unit leaders, operations, engineering, data, and architecture teams to translate NA business needs into coherent product strategies and delivery priorities.
• Represent North America in Group product forums, contributing market-specific insights, user needs, and value cases into the global roadmap.
• Communicate product strategy, roadmap progress, and migration outcomes across executive and operational leadership.
• Drive adoption of ClaimPilot and associated shared services across NA internal teams and clients.
• Define and track key product usage, migration, operational efficiency, and experience metrics to evidence value delivered.
• Partner with business to realise benefits related to reduced duplication, cost savings, improved claim cycle times, and enhanced client outcomes.

Head of Technology Products

Paralegal

• - Update case management system with file allocations, diary records, court dates, directions, applications and orders as well as general activity, ensuring accurate recording of activity to allow progress tracking.
• - Drafting of routine court documents. Examples may include AOS, Notice of Change, Court Orders, Witness Summons and precedent based applications.
• - Liaising with Courts, Counsel, Opponents, Experts, Witnesses, Insureds and brokers to progress the case. Examples of tasks include requesting and providing updates; requests for extensions to comply with directions; dealing with GP, hospital, OH and Personnel mandates; booking Counsel for hearings and conferences; and appointments with experts.
• - Follow up on outstanding instructions, documents and other actions to ensure that responses are received within required timescales.
• - Make payment requests using the appropriate payment request process for the client and chase to ensure payments are received and dispatched within required deadlines.
• - Diarising and updating CRU.
• - To ensure compliance with the SRA Standards & Regulations.
• - Undertaking additional ad hoc duties to support the File Handlers and the team.
• - Complete initial steps in recovery of our Client’s outlay and collate the outcome.
• - Undertake minor investigations on liability and quantum so as to provide File Handlers with basic information to be able to progress the claims.
• - Undertake administration duties on files, such tasks may include completion of MI; drafting write off forms, requesting final bills and dealing with billing queries; and file closure/transfer activities.

Entry Level Paralegal

Claims Specialist

• Investigate first party physical damage and third party liability claims to determine coverage, liability, and damages
• Review accident reports, witness statements, repair estimates, and related claim materials
• Conduct interviews with claimants, insureds, witnesses, and other involved parties
• Analyze policy provisions and coverage details to determine claim applicability
• Complete damages investigations including repair estimates, loss of use, diminished value, etc
• Issue payments in accordance with coverage, liability, and damages investigation, company policies, and client service standards
• Identify subrogation, or other risk transfer opportunities, and refer the file to the subrogation unit
• Manage assigned claims from initial report through resolution
• Establish and maintain appropriate claim reserves based on claim exposure
• Establish and maintain appropriate plan of action and file diary
• Evaluate damages including bodily injury, liability exposure, and property damage
• Negotiate settlements with claimants, attorneys, and other involved parties
• Process form letters
• Maintain regular communication with clients, insureds, claimants, and other involved parties
• Provide updates regarding claim status, strategy, and resolution progress
• Deliver high-quality customer service
• Maintain accurate and detailed claim documentation within the claims management system
• Ensure claim handling complies with company guidelines, regulatory requirements, and client service standards
• Identify potential fraud indicators and escalate concerns when appropriate

Liability Associate, Claims Adjuster

Administrative Assistant

• Coordinate and schedule meetings, travel arrangements, conferences, and departmental activities
• Maintain and organize filing systems, ensuring easy retrieval and proper documentation
• Manage high volumes of information, incoming calls, and correspondence
• Create and set up new claim files; transmit electronic reports to clients on the same day
• Respond promptly to client emails and ensure report distribution within one business day
• Sort, scan, and distribute incoming mail; draft responses to inquiries as needed
• Answer and manage phone calls, including handling routine and non-routine questions
• Handle confidential and sensitive information with discretion
• Support both independent and team-based projects, including ongoing and ad hoc assignments
• Prepare and format correspondence, memos, reports, charts, and presentations with a high degree of accuracy
• Proofread documents for spelling, grammar, clarity, and formatting

Administrative Assistant – Part-Time

Customer Support

• Participate in DLH training programs
• Gather medical records and other information needed to assess ongoing benefit eligibility
• Communicate with Policyholders and their authorized representatives and respond to verbal and written inquiries
• Record information in claim files and input data into electronic systems to track activities and claim status, to disburse benefits and to produce management reports
• Process, maintain and manage claim tasks and repetitive template payments for RPU/APU claims
• Responsible for requesting and filing Attending Physician Statements and Continuance of Disability forms on RPU/APU claims
• Participate in special projects as requested, and perform other related job functions as required
• Support company values of *We are Dynamic, We are Innovative, We are Connected, and We Succeed Together*

Claim Support Representative

Business Development Rep

• Proactively source, develop, and close net-new business across Property & Casualty and Workers’ Compensation, with an emphasis on TPA services and adjacent capabilities.
• Target and engage brokers, self-insured employers, captives, program administrators, carriers, and risk managers.
• Leverage existing industry relationships and continuously build new ones to generate opportunities.
• Enter the role with the ability to identify and articulate specific target organizations you can pursue.
• Serve as a senior, outward-facing representative of Davies, confidently engaging C-suite executives and senior decision-makers.
• Clearly communicate complex service offerings, financial models, and operational value propositions to sophisticated buyers.
• Represent Davies at industry conferences, broker events, and client meetings as a trusted expert and credible partner.
• Partner with operations and service-line leaders to design tailored, multi-service solutions.
• Drive consultative sales conversations that go beyond price, positioning Davies as a long-term strategic partner.
• Contribute to go-to-market strategy, target account planning, and pricing models based on real market feedback.

VP of Business Development

Software Engineer

• Responsible for developing educational materials utilized for training new and existing Premium auditors.
• Develop additional classes and supplemental materials that provide additional education and development to Davies Premium Auditors.
• Responsible for the follow-up on existing Premium Audit training programs to ensure training objectives are met.
• Review audits for new and existing reps that you are working with as needed.
• Teaching Live Webinar classes via Microsoft Teams as needed.
• Working with new premium auditor representatives with their Manager/Regional Director to assign work, meet production goals, and properly plan and schedule routes (for physical auditors) while maintaining all required communication needs.
• Weekly relationship calls to employees / IC’s.
• Monitors auditor production and expected production increases.
• Ensures past due work is auditors focus.
• Monitors quality and time service of inventory.
• Training conducted through Microsoft teams, emails, phone calls.
• Weekly/bi-weekly Q&A scheduled sessions for all reps in training.
• Work closely and collaborate with the other Training Managers.
• Weekly reporting to the Manager/Regional Director/AVP on the trainee's progress.
• Other duties as assigned.

Regional Developer

Manager

• Preliminary to intermediate analysis of sales, production and other accounting data
• Physical inventory observation, price testing
• Examination of source documents pertinent to engagement
• Check and proof reports and schedules
• Conduct phone or in person interviews to obtain information
• Prepare preliminary draft of report narrative and schedules
• Analyze and reconcile claim to final calculation
• Research, data analysis and evaluation
• Ensure compliance with state and federal laws
• Research and other tasks assigned by manager

MDD Application Manager

Producer

• Handle high-exposure, complex casualty and liability claims, with a focus on energy, oil & gas, construction, and large commercial risks
• Lead investigations, coverage analysis, and resolution strategies for multi-million-dollar claims
• Manage first- and third-party losses, including litigated matters
• Coordinate with legal counsel, experts, and carriers to drive efficient claim outcomes
• Serve as a trusted advisor to clients during critical, high-stakes situations
• Leverage existing relationships and market presence to generate new business and drive revenue growth
• Act as a named or preferred adjuster on programs, accounts, and contracts
• Identify and convert opportunities within carriers, MGAs, brokers, TPAs, and corporate clients
• Play a key role in expanding Davies’ footprint in large casualty and energy sectors
• Serve as a senior-facing partner to clients, delivering a best-in-class experience
• Strengthen and expand strategic relationships through credibility, responsiveness, and results
• Represent Davies in the market as a thought leader and industry expert
• Manage litigated claims in collaboration with defense counsel
• Act as an Appraiser and/or Umpire on complex disputes
• Provide expert insight on claim strategy, valuation, and resolution
• Respond to large loss assignments and catastrophe events as needed
• Maintain a strong field presence for high-severity and complex claims

Executive General Adjuster – Large Loss, Casualty

Analyst

• Perform insightful quantitative analysis on potential policy exposure for long-tail or complex commercial casualty insurance claims.
• Build and model loss allocation scenarios for mass torts, including Asbestos, Hazardous Waste, Sexual Abuse & Molestation, PFAS, Concussive Injuries, Pharmaceuticals, Toxic Torts, etc..
• Create customized solutions dependent on customer needs, combining insurance, data, and jurisdictionally driven legal opinions to accurately model pertinent scenarios .
• Collect and organize data from various sources, ensuring data accuracy and completeness.
• Perform data cleaning and transformation as needed for modeling purposes.
• Provide ad-hoc reporting and data reconciliation services.
• Assist in short-term project management, including assignment of tasks, record-level tracking of progress and real-time status reporting.
• Clearly communicate results of various analyses to all stakeholders including coworkers, managers, partners, counsel, clients and opposing consultants.

Senior Allocation Analyst

• Lead a cross-functional generative AI-focused software development team
• Integrate LLM APIs into existing platforms to enhance user interactions, decision-making, and automation capabilities.
• Enhance applications with agentic AI capabilities to enable autonomous decision-making and improve business workflows.
• Work collaboratively within cross-functional organization, including product managers, data scientists, and engineers, to develop AI-driven features and optimize system performance.
• Utilize Generative AI to accelerate development processes, such as using tools like GitHub Copilot for coding assistance.
• Deploy and manage applications on cloud platforms, ensuring they are scalable, secure, and reliable.
• Stay up to date with the latest advancements in LLMs, generative AI, and cloud technologies, and integrate new tools to enhance application performance.

Senior Engineering Manager

Human Resources

• **The role of a Contract Compliance Administrator will involve working alongside HR, Delivery and the Contract Compliance team to deliver high quality screening and onboarding solutions for our clients and candidates.****Working alongside an accomplished team, you will support with the completion of vetting and onboarding processes to meet client requirements across Davies Specialist Services, Consulting and Davies Group businesses.****The development of close working relationships with candidates and the delivery team will be a key part of the role to effectively communicate the Davies compliance processes and meet and exceed our candidates and clients’ expectations.

HR Administrator

• Investigate and evaluate Florida workers’ compensation claims to determine compensability, exposure, and total claim value in accordance with Florida statutes and case law.
• Establish and maintain appropriate reserves using reserving tools, ODG guidelines, and company reserving philosophy.
• Initiate and manage indemnity payments and maintain diary systems for ongoing payments and claim activity.
• Complete state-required filings and EDI reporting accurately and within required timelines.
• Assign and coordinate with defense counsel on litigated claims and assist with litigation strategy.
• Collaborate with Nurse Case Managers to monitor medical treatment and authorize appropriate medical services under Florida Statute 440.13.
• Review and approve medical bills within required timeframes.
• Determine need for vocational rehabilitation services to assist injured employees with return-to-work planning.
• Coordinate light duty opportunities and workplace accommodations with employers and medical providers.
• Maintain consistent communication with clients and attend client meetings as required.
• Maintain accurate documentation, diaries, and workflow management to ensure regulatory compliance.
• Identify potential subrogation or recovery opportunities and pursue appropriate reimbursement from responsible parties.
• Protect Medicare’s interests and ensure compliance with MMSEA Section 111 reporting requirements.
• Monitor claims for red flags or potential fraud indicators.
• Request reimbursement from excess carriers as required and follow up on outstanding recoveries.
• Escalate client concerns or E&O risks to leadership when appropriate.
• Maintain performance expectations, including a 97% claim closure ratio.

Workers’ Compensation Claims Adjuster

• Prepare legal and claim-related report packages and electronically compile documents, including excess reporting materials
• Support litigation processes, including defense referrals and document submissions to legal partners
• Compile and organized claim documentation from multiple systems for internal and external requests
• Accurately document completed tasks and updates within multiple claim and document management systems
• Process and resolve returned mail, including re-routing and reissuing correspondence as needed
• Request, track, and follow up on medical records, police reports, and other external documentation
• Maintain logs and status updates for outstanding records requests to ensure timely receipt
• Prepare, generate, and distribute state-required forms and standard claim correspondence
• Create and issue benefit notices and required communications in compliance with jurisdictional timelines
• Request and process wage statements, medical authorizations, and acknowledgment letters
• Complete index inquiry forms and other required administrative documentation
• Ensure timely and accurate delivery of outgoing communications to appropriate parties
• Process claim related payments within the claims system based on adjuster direction
• Set up and manage recurring (auto) payments in accordance with disability durations and medical guidance
• Generate associated benefit notices and ensure proper documentation of payment activity
• Support preparation and distribution of payout and financial reports
• Prepare regulatory transactions (EDI) based on claim activity
• Monitor submission queues, track filing status and ensure timely and accurate reporting
• Identify and resolve errors or rejections and resubmit corrected transactions
• Manage high-volume administrative tasks across multiple systems and workflows
• Track, prioritize, and complete assigned tasks within established service level agreements (SLAs)
• Navigate and update multiple systems to ensure accurate and timely task completion
• Identify and escalate exceptions, discrepancies, or time-sensitive issues
• Provide timely and professional support to internal teams and external stakeholders
• Communicate clearly and effectively, both verbally and in writing
• Respond to inquiries and follow up on outstanding requests as needed
• Perform other administrative tasks and special projects as assigned to support the claims organization
• Assist in cross-functional support as business needs evolve

Claims Administrative Specialist

Operations

• Ability to manage multiple recruitment and HR operations tasks efficiently.
• Coordinates interviews, candidate communication, and logistical arrangements effectively.
• Provides accurate and timely processing of applicants and recruitment documentation.
• Maintains operational records, logs, and documents with high accuracy.
• Capability to manage Applicant Tracking Systems and related HR technologies.
• Administers and troubleshoots the ATS and onboarding systems.
• Supports end users in system navigation and resolves technical/process queries.
• Ensures system data accuracy for reporting and compliance.
• Ability to collect, interpret and report recruitment and HR operational data.
• Demonstrates a foundational understanding of compensation benchmarking principles to support HR and Talent teams in evaluating new roles.
• Supports salary benchmarking activities by gathering and organizing role information needed for market comparisons
• Prepares dashboards, workload metrics and process health indicators. Analyses data to identify gaps, patterns, and opportunities for improvement.
• Provides insights to support HR decision‑making and operational enhancements.
• Effectively partners with hiring managers, HR colleagues, and cross‑departmental teams.
• Collaborates with diversified teams to align recruitment workflows and operational needs.
• Supports HR transformation and digital process optimization initiatives.