Technical Supervisor – Military Deafness

MDD Forensic Accountants

Technical Supervisor overseeing a team in disease claims management, providing supervision and technical support. Ensuring compliance with benchmarks while managing a caseload of mixed disease cases.

Posted 7/20/2026full-timeLiverpool • 🇬🇧 United KingdomSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing disease claims, ensuring compliance with SRA Standards & Regulations, and leading teams to achieve performance goals. Proficient in developing team capabilities and improving operational practices within the insurance/legal sector.

Highest-signal resume keywords

File Handling Of Disease ClaimsNIHL Claims Technical KnowledgePre Litigation And Litigation Process ProficiencyMS Office ProficiencyClaims Management System Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

File HandlingDisease Claims ManagementProject LeadershipPerformance DevelopmentCompliance Management

Soft Skills

Team SupervisionClient Complaint ResolutionEffective Communication

Tools & Technologies

MS OfficeClaims Management System

Industry Keywords

SRA Standards & RegulationsInsurance SectorLegal SectorClaims Handling Authority

About the role

Key responsibilities & impact

Plan and distribute workload across the team, paying appropriate attention to individual team member’s current capability, to ensure the timely and profitable completion of cases.
Provide supervision and technical support to their team, enabling individuals to continue to progress in role.
Ensure compliance with benchmarks set by Keoghs and by clients whilst driving quality of delivery.
Identify and implement appropriate learning activities to ensure the achievement of appropriate authority levels and the ongoing development of all team members.
Act as the first point of contact for client complaints, taking action to resolve issues as swiftly and effectively as possible.
Complete projects and process updates in order to improve current operating practices or to address specific client issues.
To ensure compliance with the SRA Standards & Regulations.
#INDUKI

Requirements

What you’ll need

Experience in the file handing of disease claims with a handling authority of £100k.
Technical knowledge of a NIHL Claims.
Proficient in all stages of both the pre litigation and litigation process of disease claims.
**Demonstrate some prior experience of:
Successfully leading a project or a team to deliver on outcomes in insurance/legal sector (Desirable).
Developing others through identifying learning requirements and gaps and formulating plans to improve performance/capability.
Proficient in MS Office (word and excel in particular) and experience of using a Case/Claims Management system.
**Due to the nature of this position, this role requires candidates to be a sole British National or dual national with one part being British, with no restrictions on working in the UK.

Benefits

Comp & perks

- Davies Incentive Plan
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Family Cover Private Medical Insurance (Bupa)
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death in Service
- Critical Illness Cover
- PHI/Income Protection (Private health insurance)
- Pension Contribution based 5% Employee / 3% Employer
- Employee Resource Groups
- Employee Volunteering Programme
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
*after successfully completing probation
**