Senior Manager – Major Complex Loss

MDD Forensic Accountants

Senior Manager handling complex property claims within the MCL team at Davies. Providing exceptional service to clients and leading technical outcomes for major losses.

Posted 7/16/2026full-timeRemote • 🇬🇧 United KingdomSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing High Net Worth and Major Loss property claims while delivering high-quality technical work. Strong interpersonal and communication skills are essential for building trusted relationships and driving business development.

Highest-signal resume keywords

Loss Adjusting ExperienceACILA/FCILA QualificationsHigh Net Worth Claims ManagementTechnical Report WritingClient Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims ManagementTechnical Report WritingPortfolio ManagementBusiness DevelopmentProcess Improvement

Soft Skills

Interpersonal SkillsCommunication SkillsAdaptabilityDependabilityCalm Under Pressure

Certifications & Qualifications

ACILAFCILA

Industry Keywords

High Net WorthMajor LossProperty ClaimsService StandardsStakeholder Engagement

About the role

Key responsibilities & impact

Managing a diverse portfolio of High Net Worth, Major Loss, and complex property claims with precision and professionalism
Meeting and exceeding the demanding service standards of our MCL clients
Driving progress on all cases, ensuring timely, accurate, and high‑quality outcomes
Applying and championing company systems, processes, and best practices
Tailoring your approach to meet the unique needs of individual clients
Producing clear, insightful, and technically robust reports and correspondence
Building strong, trusted relationships with clients, brokers, and stakeholders
Communicating proactively with all parties to keep cases moving smoothly
Working collaboratively within a high‑performing team to deliver exceptional results
Supporting business development by strengthening existing relationships and identifying new opportunities
Leveraging the wider Davies Group to enhance the policyholder experience
Participating in a 1‑in‑3 on‑call rota for out‑of‑hours support for a key client

Requirements

What you’ll need

Proven experience in a similar loss adjusting role, ideally with exposure to High Net Worth and major losses
Progress toward (or completion of) ACILA, FCILA, or equivalent professional qualifications
Outstanding interpersonal and communication skills
A calm, dependable, and persistent approach—especially under pressure
A flexible mindset and the ability to adapt to shifting priorities
A track record of delivering high‑quality technical work in a fast‑paced environment
A full, clean driving licence

Benefits

Comp & perks

Davies Innovation Lab
Leadership training programme
Funding for professional qualifications
Thrive at Davies; learning opportunities
The Davies Foundation
Local charity funding
Pennies To Heaven
Employee Resource Groups
Employee volunteering programme
Pension, 5% employee and 5% employer contribution
My Choices at Davies provides; High Street discounts and Financial wellbeing hub
Life assurance: x4
Refer a Friend
Cycle to Work Scheme
Lease car salary sacrifice
Davies Incentive Plan
Enhanced maternity, paternity and adoption pay
Wellbeing centre; move, munch, money & mind focus
Discounts with 100's of UK retailers
EAP; 24/7 confidential helpline
25 days holiday, increases to 26 days after 5 years and 27 after 10 years
Flexible working
Dress for your day
Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan