Technical Supervisor – Military Deafness

MDD Forensic Accountants

Technical Supervisor managing disease claims at Keoghs, providing support to team and ensuring compliance. Oversee workload distribution and client complaint resolutions in a hybrid work environment.

Posted 7/20/2026full-timeBolton • 🇬🇧 United KingdomSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing disease claims, ensuring compliance with SRA Standards & Regulations, and effectively leading teams to enhance performance and client satisfaction. Proficient in the pre-litigation and litigation processes, with a focus on continuous development and technical support for team members.

Highest-signal resume keywords

Disease Claims HandlingSRA Standards & Regulations ComplianceTeam Leadership in Insurance/Legal SectorMS Office ProficiencyCase/Claims Management System Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Disease Claims HandlingPre-Litigation ProcessLitigation ProcessProject LeadershipPerformance Improvement Planning

Soft Skills

Team DevelopmentClient Complaint Resolution

Tools & Technologies

MS OfficeCase Management System

Industry Keywords

NIHL ClaimsInsurance SectorLegal SectorCompliance

About the role

Key responsibilities & impact

Plan and distribute workload across the team, paying appropriate attention to individual team member’s current capability, to ensure the timely and profitable completion of cases.
Provide supervision and technical support to their team, enabling individuals to continue to progress in role.
Ensure compliance with benchmarks set by Keoghs and by clients whilst driving quality of delivery.
Identify and implement appropriate learning activities to ensure the achievement of appropriate authority levels and the ongoing development of all team members.
Act as the first point of contact for client complaints, taking action to resolve issues as swiftly and effectively as possible.
Complete projects and process updates in order to improve current operating practices or to address specific client issues.
To ensure compliance with the SRA Standards & Regulations.
#INDUKI

Requirements

What you’ll need

Experience in the file handing of disease claims with a handling authority of £100k.
Technical knowledge of a NIHL Claims.
Proficient in all stages of both the pre litigation and litigation process of disease claims.
**Demonstrate some prior experience of:
Successfully leading a project or a team to deliver on outcomes in insurance/legal sector (Desirable).
Developing others through identifying learning requirements and gaps and formulating plans to improve performance/capability.
Proficient in MS Office (word and excel in particular) and experience of using a Case/Claims Management system.
**Due to the nature of this position, this role requires candidates to be a sole British National or dual national with one part being British, with no restrictions on working in the UK.

Benefits

Comp & perks

- Davies Incentive Plan
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Family Cover Private Medical Insurance (Bupa)
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death in Service
- Critical Illness Cover
- PHI/Income Protection (Private health insurance)
- Pension Contribution based 5% Employee / 3% Employer
- Employee Resource Groups
- Employee Volunteering Programme
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
*after successfully completing probation