MarketStar

Sales

• Successfully drive the team to meet and exceed weekly, monthly, and annual sales quotas
• Monitor the team’s performance and identify achievements as well as areas of focus
• Ensure continued progress of the team by proactively taking responsibility for the sales representatives’ day-to-day development and performance
• Motivate sales representatives to succeed, manage program day-to-day activities, training, logistics, and other activities as required

Sales Manager

• Own a defined portfolio of reseller partners and drive achievement of channel revenue, pipeline, and growth goals.
• Influence reseller partners to prioritize and promote NetApp product solutions over competitive offerings, increasing share of wallet within each account.
• Partner closely with distribution teams, internal sales, marketing, and leadership to align on strategy, remove barriers, and maximize channel performance.
• Support new partner onboarding and enablement efforts to ensure partners are effectively prepared to sell and position the company’s solutions.
• Identify high-potential, underperforming, and inactive partners and create targeted action plans to accelerate growth, improve engagement, or re-activate opportunities.
• Leverage AI for faster, higher-quality partner enablement—turn product/tool updates and incentive/program changes into partner-ready assets.
• Serve as the primary point of contact for assigned channel partners, while operating as a strategic advisor focused on revenue growth and business expansion.
• Educate assigned channel partners on products, services, sales initiatives, marketing programs, and the company’s value proposition in a way that drives measurable sales outcomes.
• Use AI tools to build data-driven joint business plans by synthesizing partner performance, whitespace/opportunity signals, competitive context, and pipeline inputs into clear quarterly priorities, plays, and measurable outcomes.
• Conduct regular partner business reviews focused on revenue trends, pipeline health, opportunity conversion, sales activity, and competitive positioning.

Senior Partner Sales Manager

Financial Planning and Analysis

• Be a strategic partner with Client Services managers, in generating and maintaining strong financial practices
• Work with all levels of management to provide creative new ideas regarding client pricing, rep compensation plans, and improved processes
• Perform a variety of finance and accounting duties, including creation of accurate financial statements, journal entries, reconciliations
• Oversee billing and compensation of reps on major contracts
• Train and update internal managers on financial principles
• Keep management well informed of actual expenses versus budget
• Make suggestions regarding process improvements

Financial Analyst

Full-stack Engineer

• Build and maintain strong relationships with partner technical teams at multiple levels, understanding their capabilities, goals, and public-sector focus.
• Align and execute the technical aspects of joint business and partner development plans.
• Develop and position joint solutions leveraging NetApp products and services to address FED and SLED use cases.
• Deliver NDA and enablement content; support partner participation in conferences, briefings, and public-sector events.
• Promote partner technical capabilities within NetApp, aligned to NetApp product and solution priorities.
• Enable and activate partner sales and technical teams with the latest NetApp solutions, architectures, and messaging.
• Coordinate partner technical enablement plans, including certifications, competencies, and readiness for public-sector opportunities.
• Maintain strong relationships with NetApp technical leadership, Solutions Architects, and subject matter experts.
• Support partners in identifying and qualifying NetApp opportunities within Federal and SLED accounts.
• Assist NetApp sellers in identifying and positioning partner offerings as part of integrated account strategies.
• Contribute to pipeline generation activities focused on partner originated and partner influenced pipeline.
• Proactively identify, qualify, and develop new collaborative opportunities with partners.
• Facilitate joint account mapping, pursuit planning, and technical strategy sessions between NetApp and partner teams.
• Support partners through complex, long-cycle public-sector sales motions, transferring knowledge and technical expertise as needed.
• Help drive incremental partner influenced bookings across land and expand opportunities.

Partner Technical Lead, NetApp

Business Development Rep

• Identify and qualify potential sales opportunities through inbound channels of communication.
• Manage a channel across incoming calls, web forms and chat requests from existing or new customers.
• Gather necessary information while determining the nature of their requirement.
• Resolve queries through necessary content or redirect inbound requests to the necessary team.
• Effectively qualify and route leads or calls to the appropriate sales agent based on the nature of the inquiry or request, overcoming objections to move to the next phase of the sales process.
• Provide excellent customer experience by addressing customer inquiries and concerns with courtesy, patience, and a customer-centric approach.
• Focus on customer requirements while providing a professional handover to inside sales reps.
• Align to set of KPIs relevant to handling a volume of incoming lead while qualifying to a high standard.
• Collaborate with sales on lead quality and conversion.

Business Development Representative

Sales Development Rep

• Convert warm leads into appointments while creating a great experience for our customers
• Outreach to new prospects to initiate the sales process and build excitement around the product and the brand
• Successfully meet daily, weekly and monthly KPIs to achieve established sales goals and objectives
• Respond to incoming customer inquiries via chat
• Manage contact info, schedules, calendaring, and communication
• Maintain SalesForce hygiene while optimizing processes
• Advocate for the client building interest and awareness of client’s value proposition and assess mutual fit
• Continuous learning to maintain a current, comprehensive knowledge of client’s products and services
• Other applicable duties as assigned

Sales Development Representative

Partner Technical Lead

Program Manager

• Manage client relationships and day-to-day engagement and as the main point of contact for client stakeholders
• Identify and provide clear program objectives focused on sales and operational solutions to key internal and external stakeholders across the business
• Manage program finances, program expenses, commission and incentive plans, monthly invoice approval with Finance and overall budget attainment against gross margin goals
• Develop and deliver business reviews, typically monthly or quarterly, across multiple levels of client stakeholders including the C-Suite
• Oversee sales team performance by driving quota attainment including metric attainment, quota management, forecasting, and data trend analysis.
• Develop and coach a team of employees and / or leaders through daily performance management, training, and development plans focused on obtaining program objectives
• Be a strong leader focused on knowing your people, understanding their 'why' and motivating them to drive personal success
• Deliver on critical timelines and deliverables associated with strategic planning and performance management of the program
• Maintain staffing optimization through deliberate hiring practices, employee retention, performance planning, and disciplinary action
• Collaborate frequently within the MarketStar ecosystem including your Director and VP, Business Intelligence, Talent Solutions, Talent Acquisition, and MarketStar Foundation
• Identify strategic initiatives to grow and adapt the program to market conditions and client needs alongside your client contacts with a focus on increasing team size
• Appropriately manage personnel by applying employee policies, compliance, and local regulations

Account Manager

• Manage a high volume of accounts
• Identify upsell opportunities and effectively communicate these to sales and clients
• Provide consultative and strategic marketing guidance for clients
• Work collaboratively with the sales team to develop, maintain, and grow relationships
• Troubleshoot and optimize campaigns
• Communicate new features and enhancements to our Product team
• Proficient in Excel, Google Suite, Salesforce and other sales tools

OEM Account Manager

Project Manager

• Oversee the rollout of new initiatives and collaborate with leadership to drive engagement across dashboards, specifically regarding Task Prioritization and Agency Graduation tools.
• Conduct recurring audits of sales motions—including Pipeline health, Lead Drop rules, and Meeting Data—to identify optimization opportunities and maintain high compliance standards.
• Manage recurring technical tasks, such as monthly updates to automation triggers and the administration of Grouper requests.
• Serve as the central point of contact for Ad Policy and NDA-related ticketing, ensuring feedback consistency and workflow efficiency.
• Resolve technical or procedural bottlenecks with clear resolution paths (e.g., Chili Piper or Gong automations) and escalate complex issues when necessary.

Global SMB Project Manager

Human Resources

• Serve as a first point of contact for employee questions related to policies, benefits, leaves, and general HR inquiries
• Administer and coordinate day-to-day HR operations including onboarding, offboarding, and employee life cycle changes
• Maintain and update employee records in HRIS systems, ensuring accuracy and compliance with internal processes and regulatory standards
• Partner with managers on headcount tracking, job requisition approvals, and internal mobility
• Prepare and analyze HR reports, dashboards, and metrics to support data-driven decision-making
• Administer and track leave of absences, ensuring accurate documentation, timely communication, and compliance with applicable laws and company policies
• Assist with compliance audits, recordkeeping, and employment law updates across relevant jurisdictions
• Contribute to company culture initiatives and employee engagement programs
• Participate in continuous improvement projects to streamline HR workflows and enhance employee experience
• Other duties as assigned

Human Resources Generalist

Onboarding Specialist

• Utilize AI tools, historical information and Partner Optimizer information to prospect, research, generate, and develop new reseller or reestablish former partner leads/ opportunities according to NetApp’s ideal partner profiles
• Present the NetApp value proposition to gain buy-in, support, and reseller strategies.
• Execute clear communication with potential reseller partner contacts via phone (inbound and outbound) and email
• Set appointments for Inside Partner Sales Manager, Distribution Managers or field Partner Sales Managers teams to discuss partnership growth potential and enablement according to specified qualification standards
• Manage the partner application process in tandem with NetApp corporate and field counterparts.
• Oversee the vetting of potential reseller partners during the application process.
• Manage the partner onboarding process, including certification, training, first transaction if applicable, and the successful transition of newly onboarded partners to their designated Partner Manager.
• Achieve individual targets and contribute to team and client’s overall KPIs
• Provide actionable insights into market trends, product feedback, customer insights, and learnings based on conversations with resellers.
• Stay abreast of the latest trainings, product updates, sales collateral, and competitive positioning to assist in reseller recruitment.
• Learn basic product features, technical aspects, and advantages to provide assistance to resellers.
• Proactively look for problems that can be solved creatively and present recommended solutions.
• Communicate monthly/quarterly reports for partner onboarding trends (regional east/west, partner pipeline growth, partner bookings, RFY, # of reactivations) to internal NetApp teams.
• Set partner timeframe expectations for onboarding into commercial, SLED and FED teams and assist with process as needed.
• Follow-up with partners during the process to ensure they are on track.

Partner Recruitment, Onboarding Specialist

Agency Sales Manager

Client Partner

• Generate and qualify leads through various channels, including cold calling, email campaigns, and social media.
• Build and maintain strong relationships with prospective and existing clients.
• Conduct thorough needs analysis and present tailored solutions to clients.
• Collaborate with the sales team to develop and execute sales strategies.
• Maintain accurate records of all sales activities and client interactions in the CRM system.
• Stay up-to-date with industry trends and competitor activities to identify new opportunities.
• Provide exceptional customer service and support throughout the sales process.
• Achieve and exceed monthly and quarterly sales targets.
• Participate in regular sales meetings and training sessions to enhance skills and knowledge.
• Prepare and deliver compelling presentations and proposals to clients.
• Follow best practices for setting up campaigns, including recommended flight durations, budget allocations, and creative strategies.
• Adhere to advertising policies and guidelines, especially when working with sensitive verticals.
• Ensure compliance with internal and external regulations.