LUXASIA

Chief Marketing Officer

• Assist and support the marketing manager and brand manager to plan all brand activities such as: In-store promotions, launches, animations and consumer events to drive brand awareness and retail sales
• Support on event logistics including: sourcing for venue, food & beverage, materials event items, set up, engagement and briefing of all parties involved to drive event to succession
• Support on contractor and agency management including: getting quotations, briefing of agency/contractor/partners on specific brand needs follow up on the execution of the project
• Propose and lead the planning and execution of all communications for marketing and trade activities. (Digital and print)
• Planning of PR events and activities for your brand portfolio with activities such as: press invitation and liaison, RSVP, and event management
• Research and collation of market, competitive and business information and any ad-hoc marketing needs of the team
• Support the brand team in animation and monthly reporting duties when needed
• Assist in administrative responsibilities such as invoice processing and sampling/tester management
• Assist in brand visual merchandising needs such as changing of trans and upgrading of counters

Marketing Executive

Brand Manager

• Be the key marketing liaison - Develop and implement a go-to-market channel marketing plan including promotion, animation partnerships and consumer activations
• Ensures timely and perfect execution of all marketing activations offline and online at all times.
• Key Role in new POS openings – including boutiques and SIS
• Analyse potential partner relationships for product range, positioning strategy, pricing and promotions
• Communicate effectively with all channel partners to align, plan and execute all product and trade marketing objectives, plans and activations before, during and post animation
• Deepen channel customer development through CRM program activations
• Consolidate and update marketing team of post campaign reports and provide sales results and analysis monitor. Report all ROI of all program for management reporting and feedback.
• Responsible for all forecasting and sampling management for product launches and trade and retailer activities.
• Management and tracking flow of product registration in Singapore to ensure timely registration.
• Conduct market trend analysis, monitor competitors’ moves and plan proactive actions
• Responsible for the seamless execution of all product launches and trade marketing activities following the Marketing Calendar in collaboration with marketing services, sales and training team, with the aim to build brand awareness, recruit new customers, retain existing customers and increase purchase consumption.
• Business and channel sales performance tracking and analysis, launch follow-up and action plan development.
• Implement Door-by-Door Marketing plan (CRM, events and promotions)
• Budget Management: Responsible for full P&L

• Strong capability in brand storytelling and brand equity building, with the ability to translate brand DNA, heritage, and product narratives into compelling consumer-facing campaigns across digital, retail, and experiential touchpoints.
• Proven experience in premium and luxury brand positioning strategies, ensuring consistency with global brand guidelines while adapting execution to local market insights and consumer behaviors.
• Deep understanding of luxury consumer behavior, including purchase drivers, prestige expectations, emotional engagement, and the role of exclusivity, craftsmanship, and storytelling in driving brand desirability and loyalty.
• Background in fragrance, boutique brands, luxury beauty, or luxury retail marketing, with hands-on exposure to premium brand launches, portfolio management, and high-touch consumer engagement strategies.
• Partner closely with the Business Manager to develop and execute brand strategies that build long-term brand equity while delivering commercial results, especially within premium/luxury segments.
• Leverage market trends, consumer insights, and competitive analysis to refine brand positioning, storytelling frameworks, and activation priorities.
• Translate global brand strategies into locally relevant plans that resonate with luxury consumers across omnichannel touchpoints.
• Define, track, and optimize key brand equity, awareness, engagement, and commercial KPIs.
• Lead the development and execution of high-quality brand campaigns, digital storytelling, influencer collaborations, and in-store experiences aligned with luxury standards.
• Activate strong networks with niche beauty KOLs, fragrance communities, tastemakers, and premium content creators, ensuring authentic brand advocacy and storytelling credibility.
• Ensure all brand communications, content, and assets uphold luxury codes, visual excellence, and tone of voice, in line with principal brand guidelines and LUXASIA standards.
• Work cross-functionally with retail, e-commerce, CRM, and sales teams to deliver seamless, elevated consumer journeys.
• Act as a trusted partner to brand principals, demonstrating strong alignment on brand equity objectives, storytelling approach, and positioning strategies.
• Collaborate effectively with internal stakeholders across marketing, retail, commercial, and supply chain teams to ensure flawless execution.
• Support brand P&L management with an understanding of premium pricing strategies, assortment curation, selective distribution, and inventory productivity.
• Balance brand-building investments with short- and long-term commercial performance.

Financial Planning and Analysis

• Prepare monthly financial reports, variance analyses, and performance dashboards.
• Support annual and quarterly budgeting and forecasting processes.
• Analyze trends in revenues, costs, expenses, and margins to identify business opportunities or risks.
• Assist in developing financial models to support decision-making and strategic planning.
• Monitor key financial and operational KPIs and highlight deviations from plan.
• Perform cost analysis and recommend cost control measures where necessary.
• Support internal and external audit requirements by providing accurate and timely financial data.
• Collaborate with cross-functional teams (e.g., Sales, Marketing, Operations) to gather relevant information and validate assumptions.
• Ensure compliance with internal controls and company financial policies.
• Assist in ad hoc analyses and special projects as required.

Finance Analyst

Operations

• Assist in daily store operations monitoring, including sales performance, inventory updates, and operational checklists.
• Coordinate with store teams regarding operational concerns and follow-ups.
• Support store openings, visual merchandising updates, and in-store promotional executions.
• Help ensure adherence to LUXASIA retail SOPs and brand execution standards.
• Prepare and update operational trackers, reports, and internal documentation.
• Assist in maintaining updated regional reports and administrative documents.
• Coordinate with internal teams such as Marketing, Logistics, Training, and HR for store requirements.
• Assist in executing retail projects including renovations, activations, and seasonal campaigns.
• Conduct store visits (as required) for validation of merchandising and operational compliance.

Retail Operations Internship

Product Manager

• Own and maintain the product backlog across multiple active workstreams — prioritising with the Director based on business impact and engineering capacity
• Break down product initiatives into sprint-ready user stories with clear acceptance criteria and edge case documentation
• Track delivery progress across parallel workstreams and surface risks, blockers, and dependencies before they cause delays
• Keep the roadmap live and updated — reflecting shifting priorities, completed milestones, and newly identified work
• Run discovery sessions and user interviews with stakeholders across finance, commercial, and operations teams to gather and validate requirements
• Map existing workflows, identify pain points, and document opportunities for automation or tooling improvements
• Translate business requirements into clear, structured product specifications that engineers can build from
• Validate requirements with both technical and non-technical stakeholders before work begins
• Facilitate sprint ceremonies — planning, standups, reviews, and retrospectives — keeping the team focused and the cadence consistent
• Coordinate UAT schedules, test case reviews, and sign-off processes across business teams
• Manage stakeholder communications across multiple teams — providing clear, regular updates on progress, risks, and upcoming milestones
• Help the team manage competing priorities — flagging when too many urgent items are competing for the same engineering bandwidth
• Define and track success metrics for internal products — adoption rates, usage patterns, and business impact measures
• Analyse product usage data to identify patterns, drop-off points, and opportunities for improvement
• Maintain clear documentation of product decisions, open questions, change logs, and feature specifications
• Contribute to process improvement — spot inefficiencies in how the team operates and propose practical solutions

Product Manager Intern

Human Resources

• Oversee and support core HR operations processes including confirmation, transfers, promotion letters, contract renewals, offboarding, and employee documentation.
• Ensure employee records, HR systems, and documentation are maintained accurately and timely.
• Work closely with payroll and relevant internal stakeholders to ensure smooth and accurate HR administration.
• Support audits, reporting, and government-related submissions where applicable.
• Ensure a high level of accuracy, timeliness, and compliance across HR operational processes.
• Support end-to-end recruitment activities, including sourcing, screening, interview coordination, salary proposal preparation, and offer management.
• Partner hiring managers to identify suitable talent and ensure a positive candidate experience.
• Oversee onboarding processes to ensure new joiners are well integrated into the organisation and set up for success.
• Monitor hiring progress and provide regular updates to stakeholders.
• Support manpower planning discussions and hiring needs in partnership with the business.
• Partner with line managers and stakeholders on HR-related matters, providing practical and timely advice.
• Support managers in manpower planning, employee development, performance management, and employee relations matters.
• Provide guidance on company policies, procedures, and HR best practices to ensure consistency and compliance.
• Build strong working relationships with stakeholders to understand business needs and support people priorities effectively.
• Support managers in handling employee relations matters with fairness, care, and professionalism.
• Provide guidance on disciplinary matters, performance concerns, counselling, and grievance handling in accordance with company policies and local labour requirements.
• Support the implementation of performance management processes including probation review, performance review cycles, and development discussions.
• Ensure proper documentation and follow-through on sensitive HR matters.
• Support and drive employee engagement initiatives to foster a positive and inclusive workplace culture.
• Partner stakeholders in planning and executing staff engagement activities, communication initiatives, recognition programmes, and culture-building efforts.
• Help to promote the company’s values and strengthen employee experience across the organisation.
• Identify learning needs in partnership with managers and support development initiatives for employees.
• Coordinate training programmes, learning interventions, and development activities where needed.
• Support efforts to build internal capabilities and strengthen leadership and functional competencies.
• Ensure HR practices are aligned with internal policies, employment legislation, and company standards.
• Support the review, implementation, and communication of HR policies and processes.
• Participate in HR projects and continuous improvement initiatives to enhance HR effectiveness, employee experience, and operational efficiency.
• Support regional or country HR initiatives as assigned.

Assistant HR Manager

• Design and implement comprehensive marketing and service plans, ensuring robust execution and follow-up to maximize effectiveness.
• Conduct in-depth analyses of market trends, competitor activities, and customer behavior to inform strategic decisions.
• Spearheaded the development of new services, secured compelling partnerships, and devised creative promotional initiatives to boost brand awareness and service utilization.
• Create and refine marketing tools and materials to enhance campaign effectiveness.
• Continually update and maintain a detailed customer database for the brand.
• Manage sales reporting and support relevant operational activities.
• Coordinate with influencers and press for marketing events and PR activities, including new store openings.
• Develop engaging social media content to strengthen brand presence and monitor performance metrics to optimize strategies.
• Engage with existing customers to foster loyalty and encourage repeat business.
• Manage visual merchandising online and offline and ensure excellent execution

Marketing Executive, Beauty

Digital Marketing

• To support the Regional Digital Marketing, Performance Marketing & Media Buying team
• To assist with monthly updates on regional media dashboard across multiple brands
• To support campaign performance tracking
• To support data extraction from platform seller centre
• To assist with day-to-day Digital Marketing, Performance Marketing & Media Buying

E-Commerce Digital Marketing Intern

AI Engineer

• Build, ship, and scale an internal AI assistant from limited beta to full organizational deployment — including usage tracking, feature development, and continuous improvement based on real user behavior
• Develop and produce key AI features: conversational memory and chat history, internet search integration, voice input, image generation, and natural language data querying
• Instrument AI products with telemetry and analytics to track adoption, identify drop-off points, and prioritize improvements based on evidence
• Maintain high standards of reliability, response quality, and user experience across all AI products in production
• Design and build multi-step agentic AI workflows that automate commercial operations — task tracking, competitive pricing analysis, campaign performance monitoring, and marketing spend optimization
• Build human-in-the-loop interfaces that allow business users to review, approve, or override AI-generated recommendations before action is taken
• Develop automated alert and routing systems that surface AI-driven insights to the right stakeholders at the right time
• Integrate AI agents with internal data platforms, ERP systems, CRM tools, and third-party APIs to ensure agents have access to the data they need
• Evaluate emerging AI platforms and tools against specific business use cases — producing structured assessments and recommendations for leadership
• Define prompt engineering standards, system prompt versioning, and model evaluation frameworks across all AI products
• Implement guardrails, fallback handling, and monitoring for all production AI agents to ensure safe and reliable operation
• Stay current on the AI landscape and actively bring relevant ideas and tools to the team's attention
• Contribute to internal AI training programmes — helping non-technical teams understand and adopt AI tools effectively
• Run workshops and knowledge-sharing sessions to build AI literacy across the organisation
• Document AI systems clearly so that the broader engineering team can maintain and extend them

AI Engineer – Agentic AI, Automation

Full-stack Engineer

• Design and build backend services and APIs that power internal business tools — from finance and billing applications to operational dashboards and AI workflow interfaces
• Build and maintain data ingestion integrations from ERP systems (batch file processing), REST and SOAP APIs, CRM platforms, and e-commerce marketplaces
• Develop batch processing workflows and event-driven pipelines in collaboration with the Data Engineering team
• Build the application layer connecting AI agents to data sources, triggers, and output destinations for automated workflow products
• Ensure all backend services are secure, well-tested, and documented to a standard the team can maintain
• Build responsive, clean, and functional internal web applications using modern frontend frameworks — focused on usability for non-technical business users
• Develop complex data-heavy interfaces: reconciliation tables, approval workflows, exception management screens, campaign trackers, and performance dashboards
• Create and maintain a reusable component library and consistent design system across all internal tools
• Work with Business Analysts and the PM to translate user requirements and wireframes into working interfaces
• Mentor Data Engineers on frontend fundamentals — component structure, state management, layout patterns, and UX principles for internal tooling
• Deploy and manage applications on Azure cloud infrastructure
• Set up and maintain CI/CD pipelines for frontend and backend services
• Implement logging, monitoring, and error tracking for production tools used daily by business teams
• Contribute to code reviews and help define engineering standards for the broader team

Full Stack Engineer

• Execute marketing initiatives for PR and category focus.
• Responsible for new product launches & marketing campaigns to drive brand growth.
• Manage product management, Trade marketing & campaign management.
• Handle all PR activities to increase brand awareness in Indonesia.
• Plan PR/ KOL strategy and negotiate media coverage.
• Create and disseminate content for press releases and events.
• Collaborate with cross-functional teams for successful execution of campaigns.
• Conduct monthly PR reporting on competitive activities and brand buzz vs competitors.

Assistant Product Manager – PR, Category Focus

Ecommerce

• Aid in visual planning and creation of ecommerce campaigns
• Create fun and highly engaging static & animated content for marketplaces
• Optimize each content for various objectives according to creative brief
• Aid in ensuring large volume of content are delivered according to brief and in a timely manner

E-Commerce Graphic Design Intern

Administration

• Maintain and make sure all data of order are well maintained and inputted accordingly in SAP system
• Coordinate internally with warehouse and store team about product orders and product delivery from warehouse to store
• Analyst possibility to enlarge Sales Order, by discussion with retail team
• Create SO & PO in large amount of transaction
• Responsible in submission of overtime and commission in monthly basis
• A main coordinator to communicate with external parties for promo setting and imputation

Sales Administrator

• Develop and grow the eCommerce marketplace business for strategic brand partners.
• Build Luxasia’s eCommerce service provider business on the key marketplaces like Lazada, Shopee, Tiktok, etc
• Campaign management and onsite investment planning along-side brand teams
• Demand planning & inventory planning with brand partners
• Maximize onsite exposure for the brands including day-to-day events as well as mega campaigns
• End-to-end execution of eCommerce operations and seller center systems, supported by the team
• Visual merchandizing and store management including utilizing seller tools
• Maintaining store ratings and KPIs tracked by marketplaces
• Coordination with the warehouse and operations team & solving ad-hoc problems
• Data reporting and analysis including competitor benchmarking
• Strong communication & coordination between internal teams, brand partners and platforms
• Building the optimal traffic, onsite marketing, promotion and assortment strategy
• Building relationships with principals, brand management teams and marketplaces
• Assist in developing operational processes and tools to improve scalability
• Ability to think outside the box and test run new projects

Marketing Executive

Brand Manager

Brand Manager

Finance Analyst

Retail Operations Internship

Product Manager Intern

Assistant HR Manager

Marketing Executive, Beauty

E-Commerce Digital Marketing Intern

AI Engineer – Agentic AI, Automation

Full Stack Engineer

Assistant Product Manager – PR, Category Focus

E-Commerce Graphic Design Intern

Sales Administrator

E-Commerce Executive, 6 months contract