LUXASIA

Digital Marketing

• Assist in campaign setup and launch across regional eCommerce platforms (e.g., Shopee, Lazada, Tokopedia, Facebook CPAS) based on briefs and budget allocation.
• Coordinate with local market teams to ensure platform readiness, accurate setup (keywords, creatives, formats), and alignment to market-specific nuances.
• Monitor campaign performance on a daily basis across markets, focusing on conversion-based KPIs (CPS, ROAS, CVR).
• Execute optimizations under guidance — such as bid adjustments, keyword refinements, platform reallocation — to improve campaign efficiency.
• Flag underperformance or scaling opportunities to the senior team promptly.
• Compile EOC reports by extracting data from platform dashboards (Shopee, Lazada, etc.).
• Visualize results, summarize performance insights, and support the senior team in drawing actionable recommendations by market.
• Maintain consistency and accuracy in report formatting for regional alignment.
• Keep campaign setup trackers, optimization logs, and budget pacing sheets updated.
• Organize and maintain campaign records in shared folders for audit and review purposes

Senior Digital Marketing Executive

Financial Planning and Analysis

• **What we want you to do...**
• Data Creation and Maintenance
• - Setting up new records (e.g. new customers, products, vendors).
• - Updating existing records with changes (address changes, product specifications).
• - Ensuring compliance with naming conventions and data standards.
• Data Governance
• - Establishing rules, policies, and procedures for managing master data.
• - Setting up data stewardship roles.
• Data Quality Management
• - Validating data accuracy, completeness, consistency, and timeliness.
• - Perform periodic master data review and de-duplicate records, as necessary.
• - Performing audits and running data quality reports.
• - Ensuring compliance with data retention policies.
• Data Integration
• - Coordinate with IT on interfaces to other tools and system (e.g., ERP, CRM, SCM).
• - Coordinate with IT on managing APIs or middleware for system-to-system data consistency.
• Data Standardization
• - Enforcing standardized formats for fields (e.g., date formats, units of measure).
• - Using master data templates and data dictionaries.
• Master Data Security and Access Control
• - Controlling who can view or edit master data.
• - Maintain audit trails and evidence for controls
• - Support internal/external audits with data extracts, change logs, and process walkthroughs.
• Hierarchy and Relationship Management
• - Managing relationships between master data (e.g., customer hierarchies, product categories).
• Master Data Migration
• - Support rollouts (new plants/sites, new products, price changes, organizational changes).
• - Participate in UAT; prepare test data, run test scripts, and sign off.
• Analytics and Reporting
• - Support reporting and business intelligence related to Master Data.
• - Identifying trends in data issues for root-cause analysis.

Finance Executive – Master Data

Affiliate Manager

• A Visual Merchandising Partner handles specific tasks /aspects of Visual Merchandising for various assigned LUXASIA brands and work closely with Marketing, Retail, and Training of specific brands and report directly to the VM Manager
• Strategic VM Planning and Execution
• Per assigned brand division, assist in implementing regional VM guidelines into local market execution, ensuring brand consistency across stores.
• Support the preparation and rollout of new launches, monthly initiatives, trade animations, and seasonal campaigns.
• Coordinate the distribution, delivery, and installation of merchandising elements in all channels.
• Help monitor and track VM budgets, ensuring that all expenses are properly documented.
• Assist in coordinating ingress and egress schedules with mall management and suppliers.
• Ensure VM standards are met with high-level attention to detail.
• Store Design & Development
• Support the preparation of design layouts, renderings, and technical drawings for counters, displays, and other VM projects.
• Coordinate with local suppliers and vendors for production, delivery, and installation of point-of-sale materials.
• Render 3D perspective of applicable designs (small animations 5-12 sqm shop in shop etc.)
• Render, resize and handle production and installation of all visuals applicable to certain brands
• Ensure all stores are displaying the correct visuals during the right period
• Brand & Store Maintenance
• Conduct regular store checks and assist in VM audits to assess overall store presentation.
• Monitor the condition of merchandising elements and assist in coordinating repairs or replacements when necessary.
• Collaboration & Administrative Support
• Submit monthly store pictures that show all VM guidelines are being followed correctly.
• Submit ad hoc figures requested by Regional. Example - Excel file template asking for number of each type of furniture per store, how many quantities forecasted for particular merchandising element, etc.
• Database of all the brands applicable - graphics, modules, risers, props etc.
• Work closely with Marketing, Retail, and Training teams to support campaign implementations.
• Provide general administrative and logistical support to the VM Team.
• Maintain proper documentation of VM assets, reports, and visuals.

Visual Merchandising Partner

Brand Manager

• Lead the Hair & Lifestyle division with a clear vision and strategic roadmap aligned with company goals.
• Develop and execute annual brand marketing plans aligned with global guidelines and local market needs.
• Localize global brand strategies to ensure relevance in Malaysia and Singapore.
• Conduct market and competitor analysis to identify opportunities, threats, and white space.
• Manage product launches from planning to execution, ensuring timely delivery and alignment across channels.
• Work closely with sales teams and retailers (online and offline) to develop GTM (go-to-market) strategies for new products.
• Monitor product performance and recommend actions (pricing, promotion, phase-out) as needed.
• Plan and execute 360° marketing campaigns including digital, in-store, PR, and social.
• Develop localized assets in line with brand identity (key visuals, POSM & Video).
• Coordinate with global teams for approvals and guidance on brand messaging.
• Manage the social media platforms for the brand with locally relevant content (calendar and content planning).
• Collaborate with e-commerce teams and digital partners to enhance brand presence on platforms such as Lazada, Shopee, and D2C sites.
• Optimize digital campaigns for awareness, engagement, and conversion.
• Oversee influencer and KOL activations tailored to parenting and premium lifestyle audiences.
• Ensure consistent brand presence in-store (modern trade, baby boutiques, department stores, ecommerce).
• Plan retail campaigns, VM, and brand training for frontliners and partner staff.
• Optimize assortment strategy by retailer and seasons.
• Responsible for the B2B initiatives as the brand expert and P&L owner in market (baby fairs, trade fairs, institutional sales).
• Support key account teams with trade marketing initiatives and brand toolkits.
• Manage marketing budgets efficiently and ensure spending aligns with brand priorities.
• Track ROI on campaigns and promotions, providing post-mortem analysis and recommendations.
• Work closely with internal teams (sales, logistics, finance) and external partners (media, creative agencies, PR).
• Liaise with global/regional brand teams to align brand priorities and performance.

Regional Brand Manager

Ecommerce

• Media Allocation Creation & POP Collection
• Budget & GR Management
• Vendor & Partner Communications
• M-Commerce Management
• Cross-Functional Collaboration

E-Commerce Finance Associate – Contractual

Learning and Development

• Lead and monitor retail sales performance across assigned doors to achieve monthly and annual sell-out targets.
• Develop and execute retail action plans, promotions, and initiatives in partnership with Marketing and Retail Operations.
• Ensure optimal door productivity by managing manpower allocation, monitoring store KPIs, and identifying areas of improvement.
• Build strong relationships with retail partners and key accounts to strengthen brand presence and maximize opportunities.
• Design and deliver comprehensive training programs covering product knowledge, selling techniques, customer service, and brand values.
• Conduct regular coaching and in-store training visits to ensure Beauty Consultants (BCs) are equipped to deliver excellent customer experiences.
• Collaborate with regional/global brand education teams to localize and roll out training modules and initiatives.
• Monitor and evaluate training effectiveness through KPIs such as sales conversion, service excellence, and mystery shopper results.
• Lead, motivate, and develop a team of Beauty/Fragrance Advisors, Supervisors, and Counter Managers to achieve excellence in performance and behavior.
• Analyze retail and training performance data to provide insights and recommendations to management.
• Partner with Marketing and Supply Chain to ensure smooth execution of launches, promotions, and campaigns.

Retail Manager – Training

• Manage and review daily accounting transactions, including AP/AR, GL entries, and bank reconciliations.
• Ensure timely and accurate month-end and year-end closing processes.
• Prepare internal financial statements and management reports in accordance with local and international accounting standards.
• Coordinate with external auditors and tax authorities during audits and inspections.
• Prepare and submit monthly, quarterly, and annual tax reports (VAT, CIT, PIT, etc.).
• Ensure compliance with local tax laws and financial regulations.
• Maintain proper documentation and support for all tax filings and financial audits.
• Support budgeting, forecasting, and financial planning activities.
• Analyze financial performance, identify variances, and provide recommendations for improvement.
• Monitor cash flow and working capital to ensure financial stability.
• Monitor closely the spending to budget.
• Work closely with the brand team to ensure all daily operational transactions and activities are recorded properly.
• Monitor and ensure compliance to the company’s SOP.
• Work closely with inventory controller to ensure accurate stock reporting.
• Investigate and resolve inventory discrepancies.

Senior Accountant, Finance

• Develop and grow the eCommerce marketplace business for strategic brand partners
• Build Luxasia’s eCommerce service provider business on key marketplaces like Lazada, Shopee, TikTok
• Campaign management and onsite investment planning alongside brand teams
• Demand planning & inventory planning with brand partners
• Maximize onsite exposure for brands including day-to-day events and mega campaigns
• End-to-end execution of eCommerce operations and seller center systems
• Visual merchandising and store management utilizing seller tools
• Maintain store ratings and KPIs tracked by marketplaces
• Coordinate with warehouse and operations teams and resolve ad-hoc problems
• Data reporting and analysis including competitor benchmarking
• Communicate and coordinate between internal teams, brand partners, and platforms
• Build traffic, onsite marketing, promotion and assortment strategy
• Build relationships with principals, brand management teams and marketplaces
• Assist in developing operational processes and tools to improve scalability
• Test and run new projects; think outside the box

Senior E-Commerce Executive

Chief Marketing Officer

• Report to Marketing Manager; support brand managers and marketing team to plan and drive profitability, brand ranking and revenue targets
• Plan and execute integrated marketing calendar, campaigns, launches and consumer events
• Manage and monitor A&P budget expenses
• Assist and support planning of in-store promotions, launches, animations and consumer events to drive brand awareness and retail sales
• Support event logistics including sourcing venue, food & beverage, materials, setup, engagement and briefing of all parties
• Support contractor and agency management: obtain quotations, brief agencies/contractors/partners, follow up on execution
• Propose and lead planning and execution of communications for marketing and trade activities (digital and print)
• Plan PR events including press invitation and liaison, RSVP, and event management
• Research and collate market, competitive and business information and handle ad-hoc marketing needs
• Support brand team in animation and monthly reporting duties; assist in invoice processing and sampling/tester management
• Assist in brand visual merchandising needs such as changing of trans and upgrading of counters
• Opportunity to manage a portfolio of brands independently

Marketing Executive

• Assist in develop and execute brand plans & strategies to maximize brand awareness and achieve business goals
• Support on the planning and execution of new product launch plan
• Co-ordinate with retailers and third parties on promotions’ planning and execution
• Co-ordinate with press and agencies on PR and communications
• Work closely with internal and external parties to ensure counter activations and visual merchandising are properly executed
• Work closely with brand principal to ensure all marketing plans and materials will uphold brand image
• Consolidate and analyze sales data for reporting
• Be responsible for inventory and budget control
• Perform ad-hoc projects as assigned

Senior Marketing Executive

Manager

• Responsible for daily smooth operations of the whole warehouse and logistics.
• Strategically plan and manage logistics, warehouse, transportation, and customer services.
• Continuously improve the service level, speed of work and cost effectiveness of inventory management, warehousing, incoming and outgoing operations.
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency.
• Responsible to conduct stock counts and variance reports to feedback to Management with constructive reaction/plan to reduce recurring variances.
• Responsible to monitor 3PL Warehouse performance.
• Responsible for monthly Joint Venture (JV) Billing submission on timely manner.
• Resolve any arising problems or complaints.
• Supervise, coach and train warehouse workforce.
• Meet cost, productivity, accuracy, and timeliness targets.
• To ensure KPI Dashboard are updated timely manner every month.
• Monitoring warehouse expenses and looking for cost saving opportunity.
• Maintain metrics and analyze data to assess performance and implement improvements.
• Responsible for ensuring that the highest levels of productivity and order accuracy are attained.
• Responsible manpower planning especially during peak/campaigns.
• Ensure that all warehouse operational and safety processes are followed.
• Ensure warehouse cleanliness and housekeeping are always maintained.
• Closely monitor and track the respective person in charge (Inbound, Outbound, Inventory and Administration) as well as daily, weekly, and monthly reporting of KPI’s.
• Responsible to submit monthly KPI’s reporting on timely manner.
• Responsible to track all discrepancies that are reported, and investigation are carried out.
• Responsible to monitor, track and replenish all warehouse packaging materials.
• Responsible to monitor and track warehouse MHEs and maintenance.
• Promote a safe and disciplined working environment.
• Contribute to other developments of the company on an ad hoc basis.
• Other duties and responsibilities as determined by the Superior as & when the need arises.

Assistant Manager, Logistics

Human Resources

• Recruitment Assistance – Help post job openings on various platforms, review applicant profiles, and support interview scheduling.
• Onboarding Support – Assist in preparing onboarding documents and coordinating orientation sessions for new hires.
• Employee Engagement – Support the planning and preparation of simple employee engagement activities, including coordinating with vendors and managing logistics.
• HR Documentation – Assist in organizing and filing employee records and support basic HR tasks related to benefits and compliance.
• Administrative Tasks – Help track office supplies, update inventory records, and support general administrative and facilities-related tasks.

HR Intern – Talent & Excitement

Operations

• Visit point of sales on a weekly basis to ensure tester display standard are met
• Create non-sellable order to support daily operations
• Review monthly roster and ensure the attendance including overtime are matched
• Input allocation to retailer template and sending it to retailer
• Monitor delivery to stores and create delivery note accordingly
• Ensure new product launches information are well disseminated to the retail team
• Create a positive and strong synergy within the team, ensure positive mindset
• Provide ad hoc support for retail operational tasks as required
• Provide weekly sales report every Monday
• Provide monthly report for Retail Sales for all channels
• Provide monthly competitor’s report
• Create purchase order for all retail needs

Retail Operations Intern

Marketing

• Support strategic planning and execution of integrated marketing campaigns to drive brand growth and visibility
• Collaborate with regional teams and cross-functional partners to implement marketing initiatives aligned with brand positioning and commercial goals
• Monitor market trends, evaluate campaign performance, and identify opportunities to elevate brand presence and strengthen customer loyalty
• Develop and execute marketing strategies in line with brand strategies and commercial plans
• Manage and oversee the marketing budget to ensure optimal return on investment
• Develop and maintain relationships with media outlets and influencers and execute PR plans to grow earned media value
• Create and execute engaging social content strategy and manage brand online platforms and social media
• Manage traffic strategy for online platforms and create content for online platforms
• Manage CRM, analyse results for optimisation, and meet annual CRM KPIs
• Work closely with sales team and trade partners on trade marketing and execute visual merchandising across distribution points
• Provide monthly reports including results of marketing activities and competition analysis

Assistant Marketing Manager

Project Manager

• Drive end-to-end management of regional retail operations projects, from planning to rollout and post-implementation review
• Coordinate with country operations managers, retail managers, and cross-functional teams to ensure successful project adoption across markets
• Develop and maintain clear project plans, milestones, and trackers to monitor progress and ensure on-time delivery
• Support the implementation and scaling of the LUXASIA RX Framework across all regional retail markets
• Champion retail SOPs, process harmonisation, and best practices to ensure consistency and operational excellence
• Identify gaps in execution and provide solutions to strengthen compliance and adoption
• Act as the central point of coordination between regional and local markets, ensuring clear communication, buy-in, and alignment
• Influence and engage senior stakeholders to drive adoption of new initiatives
• Prepare reports, presentations, and dashboards to update leadership and business stakeholders on progress and impact
• Support the introduction of new technologies and digital tools (e.g., retail tech, Power BI dashboards) to elevate retail operations and customer experience
• Conduct data analysis, benchmarking, and research to provide insights for project decisions
• Proactively identify opportunities to improve project execution, efficiency, and scalability

Senior Regional Project Management Executive

Customer Success Manager

• Own the regional CRM strategy, aligned to LUXASIA’s commercial growth, profit, and brand equity goals
• Act as guardian of the client journey to drive engagement, retention, reactivation, and loyalty across the lifecycle
• Champion CRM as a strategic growth lever: educate and galvanize teams to prioritise consumer-centric approaches
• Establish CRM governance frameworks across markets for consistent execution, reporting, and data management
• Standardise campaign planning and execution (briefing templates, testing protocols, Power BI reporting dashboards)
• Drive budget accountability and resource optimisation; ensure CRM initiatives are efficient, measurable, and cost-effective
• Serve as the control tower for regional CRM operations: identify bottlenecks, troubleshoot, and ensure on-time campaign launches
• Ensure CRM activities comply with regional/local data protection laws (GDPR, PDPA, China PIPL) and internal policies
• Work with the Group DPO, Legal, IT, and country teams to steward data integrity, privacy, and embed compliance-by-design
• Define data-led frameworks with analysts to measure and optimise engagement, retention, and LTV
• Translate consumer insights into actionable opportunities for brand and commercial teams
• Build robust testing and measurement methodologies to optimise targeting, messaging, and creative execution
• Partner with country management and brand teams to design locally relevant yet regionally consistent customer journeys
• Lead CRM conversations with brand partners and position LUXASIA as a strategic partner in consumer engagement
• Ensure seamless cross-functional collaboration with Retail Operations, Sales, Marketing, and Digital Execution
• Champion adoption and governance of CRM tools (Salesforce Marketing Cloud preferred) and technologies to improve personalisation and automation
• Integrate omnichannel journeys across retail, e-commerce, and social campaigns; monitor and analyse campaign KPIs for continuous improvement
• Stay ahead of CRM trends, luxury retail best practices, and evolving compliance standards to future-proof CRM approach

CRM Manager

• Drive brand growth, visibility and performance across all channels
• Localize brand strategies and lead 360° marketing plans
• Collaborate with internal and external partners to strengthen brand equity and deliver commercial results
• Develop and implement go-to-market channel marketing plans including promotions, partnerships and consumer activations
• Ensure timely and perfect execution of all online and offline marketing activations
• Analyse partner relationships for product range, positioning, pricing and promotions
• Communicate and align with channel partners on product and trade marketing objectives and activations
• Deepen channel customer development through CRM program activations
• Consolidate post-campaign reports, provide sales results and ROI analysis
• Forecasting and sampling management for product launches and trade/retailer activities
• Manage and track product registration flow in Thailand
• Conduct market trend and competitor analysis and plan proactive actions
• Execute product launches and trade marketing according to the Marketing Calendar
• Track and analyse business and channel sales performance and develop follow-up action plans
• Implement Door-by-Door Marketing plan (CRM, events and promotions)
• Budget management and responsibility for full P&L
• Define local CRM campaign priorities, build CRM calendar and execute CRM analytics
• Strategize, develop and execute CRM programs; evaluate campaigns against KPIs and recruit new clients