LUXASIA

Sales

• Drive sales performance, retail execution and team capability across SK-II doors in NSW
• Manage retailer and store-level relationships
• Lead and develop Counter Managers and Beauty Influencers
• Ensure consistent execution of national commercial, service and operational standards
• Report to the National Field Manager and align with the Retail Operations Manager on SK-II operational and EQR standards
• Manage retailer relationships and drive sales targets and commercial objectives across NSW stores
• Analyse sales data and provide store-level insights and recommendations
• Control store targets, budgets, staff costs, expenses, stock levels, stock turn days, theft, loss and NPL
• Grow sales through promotions, events, clienteling and store-level initiatives
• Monitor competitor activity and conduct regular store visits
• Hire, onboard, coach, manage performance and develop frontline retail teams
• Drive productivity, engagement, accountability and customer service standards
• Deliver product and selling-skills training
• Implement the SK-II SDC model, appointment culture, clienteling and CRM routines
• Coach teams on service quality, consultation standards, customer engagement and retention
• Maintain store presentation, visual merchandising, promotional execution and operational standards
• Ensure compliance with POSM, displays, pricing, product availability and campaigns
• Coordinate with the ROM on EQR standards and escalate operational risks and opportunities
• Organise and execute brand events, trainings, conferences, out-of-store promotional events and Hot Spots
• Coordinate event staffing, rosters, VM/POSM setup, product and stock, retailer communications, co-op arrangements and post-event reviews
• Collaborate with Sales, Marketing, Retail Operations and NSW retail teams
• Maintain an autonomous field-based schedule with weekly store visits across NSW
• Support floor teams during weekend store operating hours when required
• Deliver KPIs covering sales, SDC consultations and appointments, retail productivity, store execution, team performance, events, budget adherence and ROI

Area Sales Manager

Executive Assistant

• Regularly update and maintain customer files
• Manage and track client payment collections
• Process customer exchanges, returns, and credit notes
• Update customers on estimated order arrival dates
• Manage exchanges, returns, and credit notes for perfumeries and wholesale channels
• Prepare and distribute monthly Statement of Account reports
• Collect and track wholesale accounts receivable
• Process orders accurately
• Update price lists for chain stores and perfumeries
• Perform ad-hoc administrative duties for assigned channels
• Provide administrative support across channels
• Address customer inquiries and concerns promptly and professionally

Sales Admin Executive

Brand Manager

• Support the development of annual and quarterly marketing plans aligned with brand and commercial priorities
• Build and maintain the ANZ marketing calendar in alignment with global brand calendars and key retail moments
• Coordinate campaign and launch timelines, deliverables, and asset requirements
• Support budget tracking and allocation across campaigns and activities
• Execute marketing campaigns, product launches, and promotions across retail and e-commerce channels
• Ensure marketing materials adhere to brand guidelines and retailer specifications
• Coordinate with agencies and internal teams to deliver campaigns on time
• Support in-store activations, merchandising, trade promotions, POSM, sampling, and in-store visibility
• Assist with digital campaigns across paid media, social, CRM, and e-commerce platforms
• Coordinate content rollout and support CRM database growth and retention campaigns
• Monitor campaign performance and provide optimization input
• Track sales performance and campaign effectiveness against targets
• Prepare reports on sales updates, campaign results, and competitor activity
• Contribute to forecasting and demand planning
• Track marketing spend, POSM usage and stock, and budgets
• Coordinate across Marketing, Sales, Retail, E-commerce, and Supply Chain teams
• Liaise with brand partners and manage agency communications
• Ensure compliance with applicable local regulations
• Support new product and brand launches across ANZ, coordinating timelines, assets, retailer requirements, and launch readiness

Assistant Brand Manager

Financial Planning and Analysis

• Lead the overall accounting operations of LUXASIA Retail Corporation, ensuring complete, accurate and timely recording of financial transactions
• Oversee month-end, quarter-end and year-end closing activities and ensure compliance with reporting timelines
• Prepare financial statements, management reports and financial schedules
• Ensure proper accounting treatment and reconciliation of balance sheet and income statement accounts
• Monitor the accuracy and integrity of financial data in SAP and other finance systems
• Provide financial analysis and insights to Management to support business decisions
• Oversee accounts payable, accounts receivable, inventory and general ledger activities and controls
• Monitor customer collections, vendor payments and working capital
• Ensure timely preparation and filing of tax returns and reports, including EWT, CWT and VAT
• Lead budgeting, forecasting and financial planning processes
• Oversee cash flow planning, liquidity and treasury-related activities
• Establish and maintain financial and accounting controls; coordinate internal and external audits
• Lead finance systems enhancements, automation, process improvements and master-data management
• Manage third-party finance service providers and monitor SLAs
• Coordinate with Group Finance and cross-functional stakeholders
• Lead, coach and develop the Finance team

Finance and Admin Manager

Manager

• Ensure visual merchandising and promotional displays are prepared and set up accurately and on time
• Work closely with multiple brand teams to ensure follow-up and coordination between them and third-party vendors
• Develop, interpret, and translate creative concepts into impactful visual displays for assigned brands
• Manage marketing promotional events, including half-done design, backstage productions, podiums, and animations
• Manage the fabric visual ordering process for new launches and new openings
• Update displays for seasonal, promotional, and ad hoc activities
• Manage the brands prop and fixtures warehouse

Visual Merchandising Manager

Performance Marketing

• Manage paid media across Meta, marketplaces and brand websites
• Guide the team on campaign planning, execution, optimization and reporting
• Support digital marketing activities across multiple Southeast Asian markets
• Work with commercial, ecommerce, brand and creative teams to achieve campaign objectives
• Review creative content and recommend approaches for different platforms and objectives
• Improve team efficiency through automation, AI and emerging marketing solutions
• Identify issues early and recommend practical solutions
• Explore new ideas and continuously improve existing ways of working

Deputy Head – Performance Marketing

Ecommerce

• Develop and grow the eCommerce marketplace business for strategic brand partners
• Build LUXASIA’s eCommerce service provider business on marketplaces including Lazada, Shopee, and TikTok
• Manage campaigns and onsite investment planning alongside brand teams
• Conduct demand planning and inventory planning with brand partners
• Maximize onsite brand exposure through day-to-day events and mega campaigns
• Execute end-to-end eCommerce operations and seller center systems with team support
• Manage visual merchandising and stores using seller tools
• Maintain marketplace store ratings and KPIs
• Coordinate with warehouse and operations teams and solve ad-hoc problems
• Report and analyze data, including competitor benchmarking
• Coordinate communication between internal teams, brand partners, and platforms
• Build traffic, onsite marketing, promotion, and assortment strategies
• Build relationships with principals, brand management teams, and marketplaces
• Assist in developing operational processes and tools to improve scalability
• Test and run new projects and innovative initiatives

Senior E-Commerce Executive

Head of Department

• Drive the strategic growth of LUXASIA’s retail business in the Philippines
• Identify, evaluate, and secure prime retail spaces in malls and high-traffic locations
• Lead lease negotiations with landlords, mall operators, and retail partners
• Develop relationships with key mall operators and retail partners to secure favorable lease agreements
• Monitor lease agreements, renewal deadlines, and contract terms
• Develop and implement retail expansion strategies aligned with LUXASIA’s business goals
• Assess market trends, competitor activities, and consumer insights to identify new business opportunities
• Optimize store layouts, locations, and business models to maximize sales and profitability
• Collaborate with Marketing, Retail Operations, and Finance for successful retail execution
• Analyze financial performance of retail locations and ensure revenue targets and profit margins are met
• Monitor operational costs and rental expenditures to drive cost efficiencies
• Prepare business cases and feasibility studies for new store openings, relocations, or closures
• Serve as the key liaison between LUXASIA and mall/retail partners
• Collaborate with brand principals and internal teams to align retail strategies with brand objectives
• Represent LUXASIA at industry events, networking activities, and trade discussions

Head of Retail – LUXASIA

Executive

• Lead and grow MAKE UP FOR EVER OMNI business and strengthen brand presence with effective strategies and implementation that fits brand DNA and values.
• Manage the OMNI channel retail analysis dashboard and monitor sales performance data; provide monthly, quarterly, and annual reports.
• Manage stock assurance and replenishment across all channels, product forecasting, and overall channel DOI guidelines.
• Identify and share insights from retail data analysis across channels to improve retail productivity and defend brand position.
• Lead the end-to-end process from warehouse GR to store allocation across channels, including timely SAP sales ordering and DN creation by door aligned with SOP.
• Support tracking monthly business performance by channel and identify business gaps and opportunities aligned with the brand marketing calendar and strategies.
• Support Retail Operational Audit Excellence by reviewing SOP implementation in stores through the CRM database and store audits with the Retail Operations team.
• Collaborate with all functions to manage NPD and campaign rollouts and assist trade promotion implementation to drive brand growth and performance.

Retail Executive

Marketing

• Develop, plan, and execute marketing, public relations, sales, and promotional strategies within brand guidelines to support the sales plan
• Oversee, orchestrate, and execute brand marketing activations including outposts, CRM, digital marketing, PR, and social media
• Collaborate with brand teams and external partners to conceptualize and implement marketing ideas and activations
• Design and implement 360-degree marketing strategies for product launches and brand initiatives
• Develop and disseminate diverse marketing materials
• Present marketing proposals to internal and external stakeholders for approval
• Research, analyze, and apply market trends and insights
• Compile and analyze post-campaign data, including ROI, and prepare marketing reports
• Manage and execute campaigns across multiple omnichannel platforms
• Oversee advertisement design and layout
• Create copy and content for marketing materials
• Plan, monitor, and manage A&P budgets
• Build and maintain external vendor relationships, negotiate terms, and ensure seamless execution of marketing initiatives

Assistant Marketing Manager – Multi-brand

• To assist in executing e-commerce strategy on all e-Commerce platforms, primarily Shopee, Lazada and Zalora
• Manage daily operations of our e-Commerce stores and marketplaces (i.e: Content, Assortment, Ratings and Reviews, Search, Pricing, listing promotion, store maintenance)
• To explore and research online materials to improve e-commerce platform sales. (python, HTML will be an added advantage) for web crawling competitor pricing (if possible)
• Ensure listings always adhere to brand guidelines and web style guides to uphold brand standards.
• To carry out other ad hoc duties as assigned

E-Commerce Intern, October Intake

• Act as the primary FP&A business partner for at least 4 markets on financial performance, supply-chain matters, working capital matters, and profitability improvement opportunities.
• Partner closely with Country Finance Leads, Supply Chain teams, and other key stakeholders to provide financial guidance and performance insights.
• Support markets in identifying risks, opportunities, and corrective actions to deliver financial targets.
• Prepare and review monthly P&L analysis for the four markets, present variance analysis, revenue & cost drivers, risks, and opportunities to Head of FP&A and CFO.
• Prepare the monthly ELT deck which includes commercially relevant commentaries.
• Conduct monthly regional and local functional total overhead analysis, highlighting variances against budget and prior year.
• Prepare and distribute monthly brand profitability reports to Regional Brand General Managers, with clear analysis of profitability drivers and areas requiring attention.
• Analyse Group Accounts Receivable ageing, overdues, and Days Sales Outstanding (DSO) across all countries.
• Work with market finance and operational teams to develop and monitor action plans to improve working-capital performance.
• Coordinate the annual group-wide budget and forecast processes.
• Review and validate submissions from markets to ensure completeness and high data quality throughout the planning cycle.
• Review key planning building blocks and challenge underlying assumptions, including sales growth, gross margin, operating expenses, headcount and capital expenditure.
• Review capital expenditure (CAPEX) business cases submitted by markets. Challenge financial and operational assumptions, including investment costs, revenue uplift, payback period, return on investment, and implementation feasibility.
• Benchmark proposed investments against current performance and relevant internal reference points. Prepare business-case summaries and recommendations for CFO review.
• Support the SAP S/4HANA implementation project, with particular focus on driving standardisation of master-data dimensions across markets to enable consistent reporting.
• Support data extraction, validation, reconciliation, and analysis for finance transformation and ad-hoc projects assigned by CFO.
• Translate complex financial data into clear insights and practical recommendations for management action.

FP&A Manager

Operations

• Oversee daily counter operations and manage system integrity (C2, SDC, Magic Ring/Magic Scan)
• Support front-line execution to drive operational excellence and compliance with brand standards
• Analyze performance data (sales, new users, utilization) regularly and provide summaries, action plans, and follow-ups based on results
• Support system upgrades and UAT testing, ensuring data systems are accurate and up to date
• Ensure counter readiness and coach team for consistency and discipline
• Track and maintain operational assets and troubleshoot technical support issues
• Enforce operational standards according to company and regulatory requirements
• Manage logistics, materials, testers, and sampling as per campaigns or events
• Oversee Free Goods management, including analysis, allocation, and reporting

Counter Operations Leader

Account Manager

• You are your own leader, creating a compelling vision and communicating with style and charisma.
• You are responsible for the sales mission and vision of Brands business.
• Under your leadership, you build a team of high performance individuals to achieve and excel sales growth.
• The Key Account Manager is a point of contact and responsible for building / maintaining strong professional relationship with the Principal and Customers.
• Handle distribution of the brand or set of brands within assigned outlets and ensuring visibility and delivering high quality customer service to the existing and potential clients.
• Responsible for the collection of receivables and are the key source of information for movement of goods / brand and as one of the responsibilities is to bring back market feedback across both functions.
• Know at all time levels of sales versus LY versus Target for Brands-group (sell in) and to share this during monthly sales and marketing Meeting.
• Manage the sell-in (net sales) and support brand related function of the business.
• Must be able to identify and call out any risk early and propose back up or next action plans.
• Plan and execute monthly sell in according to marketing calendar.
• Plan with the Marketing team and execute activities at floor level to achieve Brands objectives wholesales & inventory.
• Prepare monthly & promotional BITA (new and replenishment).
• Close Team-work with Retail Ops Team to ensure smooth sales operations at selling floor.
• Provide proposals, suggestions to Mktg on all sales & inventory related matters.
• Create and maintain good rapport / relationship with retailers / vendors, beauty advisors, supervisors and understand the store’s operation process.
• Ensure timely launches of new products with updated VM support.
• To look out for the white space opportunity to share with brand teams for potential brand development or growth.
• Analyze and discuss with Retail Ops Team on a monthly basis of stock inventory holding (days) and action plans to minimize it.
• Plan and Execute Pop Ups and Clearances with support from Retail Ops and Brand Teams.
• Together with Retail Ops team, to meet up with key retailers / buyers to review sell in and sell out on a quarterly basis.
• To propose action plans to Head of Sales and review quarterly sales and risk.
• Achieve Brand Sales targets (net) and ensuring growth for brands.
• Manage all brands under your care to meet brand KPIs.
• Inventory Management by ensuring right assortment based on turnover.
• Achieve Brand / Company CRM target and Known Customer %.

Key Account Manager

Customer Support

• Process sales orders (SO) accurately and in a timely manner using various software systems.
• Proactively manage order processing and follow up through to successful delivery.
• Coordinate with both internal and external stakeholders on order-related issues, including Sales & Marketing, Buyers, and Warehouse teams.
• Engage with customers by responding to order and service-related enquiries, providing information on order status and potential service issues.
• Prepare order and service reports by collecting and analysing customer information.
• Resolve order or service issues by clarifying customer complaints, identifying the root cause, explaining possible solutions, or escalating the matter to the appropriate department or personnel. Follow up to ensure timely resolution.
• Process staff purchases and complimentary goods requests.
• Process credit notes or debit notes for orders with pricing discrepancies.
• Process return orders and follow up on all operational issues until closure.
• Ensure continuity of service through inter-departmental cross-training and follow-up support.
• Support improvement and enhancement projects assigned by management.