Linx

Administrative Assistant

• Open and track tickets throughout their entire lifecycle, from creation to closure (submissions via email, WhatsApp, and phone).
• Handle inbound and outbound phone support.
• Update ticket statuses according to the product SLA.
• Escalate and engage other departments to progress and resolve tickets.
• Support the team with urgent requests.
• Perform tests and validations required to close tickets.

Administrative Assistant II

Full-stack Engineer

• Develop and maintain robust solutions using knowledge and experience in Ruby on Rails.
• Create interactive, responsive, and efficient interfaces using knowledge and experience in React.js.
• Write clean, testable, and maintainable code (Clean Code).
• Participate in code reviews, ensuring the team's code quality and sharing knowledge.
• Collaborate with Product Managers and Designers to understand requirements and translate them into technical solutions.
• Identify and quickly fix production bugs.

Junior Fullstack Developer

Backend Engineer

• Integration projects between systems and Data Transformation
• Apache NiFi
• AWS
• E-commerce and brick-and-mortar retail

Junior Java Developer – Position reserved for candidates with disabilities

Analyst

• Be part of the Taste One PDV innovation team, actively participating in the construction of modern, scalable solutions.
• Work in a dynamic environment with continuous challenges, working on a completely new, cloud-based POS available for Windows and Android.
• Act on the Taste One PDV innovation/maintenance team, testing new features and supporting, when necessary, the analysis and correction of bugs, ensuring product quality and stability.
• Actively participate in Kanban ceremonies and dynamics, collaborating in workflow management, identifying bottlenecks and driving continuous process improvement (Kaizen).
• Work closely with partner areas such as Support, Services, Product and Sales, promoting strategic alignment and delivering business value.
• Develop and maintain complete, structured test cases, ensuring efficient coverage for each stage of the software development cycle.
• Create and evolve test automations using Playwright, contributing to raising the quality, stability and EDD of our application.

Mid-Level Quality Analyst

• Perform bug fixes and implement enhancements in legacy VB.NET systems (primary responsibility).
• Support refactoring initiatives for parts of the legacy system.
• Develop and maintain REST APIs in C#, following team-defined standards.
• Develop, test, and support desktop and web applications (.NET).
• Participate in technical discussions and contribute suggestions for improvement.
• Assist the team in resolving day-to-day technical issues.
• Write clean, well-organized code aligned with established best practices.
• Contribute to the quality, performance, and stability of the applications.

VB.NET Developer (Mid-level)

• Ensure the organization and control of the financial and administrative processes for the events department, including contracts, invoices, and supplier payments, working in a dynamic environment and interfacing directly with the analysts responsible for event execution.
• Manage the events department's financials.
• Create purchase requisitions.
• Enter invoices into the financial workflow.
• Coordinate with Legal to request review of supplier contracts.
• Maintain direct contact with Purchasing, Legal, and Finance teams.

Administrative Assistant – Affirmative Vacancy for People with Disabilities (PwD)

Business Analyst

• Requirements Gathering: Collect and document client or stakeholder requirements for business projects. This may involve interviews, meetings, and document analysis.
• Process Analysis: Map existing business processes to identify inefficiencies, bottlenecks, and improvement opportunities.
• Business Modeling: Develop business models to visually represent how an organization operates and how it can be improved.
• Data Analysis: Analyze relevant data to identify trends, patterns, and insights that inform business decisions.
• User Acceptance Testing (UAT): Coordinate and execute UAT to ensure systems or solutions meet end-user needs.
• Implementation Support: Assist the team with solution implementation.

Junior Business Analyst

Growth Marketing

• Your mission will be to drive the brand's digital presence and accelerate business growth.
• Using effective strategies for Google Ads and Meta Ads, you will be responsible for attracting and converting qualified leads, managing campaigns that maximize return on investment (ROI).
• Plan, create, manage and optimize paid media campaigns;
• Define audience targeting and allocate budget across paid traffic channels;
• Monitor performance metrics (CPA, ROI, ROAS, CTR, CPC) and analyze data for continuous optimization;
• Set up tags, pixels and campaign tracking codes;
• Run A/B tests on ads and recommend improvements to landing pages and conversion flows;
• Create performance reports and present insights to the team and leadership;
• Monitor market trends and competitors to identify growth opportunities;
• Collaborate with internal teams (content, design and SEO) and external partners to strengthen acquisition and lead generation strategies.

Mid-level Growth Analyst

Product Marketing

• Support the development of Go-to-Market plans for cross-sell and up-sell initiatives.
• Perform market analyses, including TAM, SAM and SOM, to map opportunities.
• Create commercial support materials such as one-pagers, pitch decks, playbooks and FAQs.
• Organize and monitor the commercial team's enablement/training plan.
• Maintain continuous alignment with Product, Marketing and Sales teams.
• Monitor initiative KPIs such as conversion, adoption and incremental revenue.
• Consolidate results and prepare executive presentations.

Mid-level Offers Analyst, GTM

• Customer service via WhatsApp with clear, assertive communication.
• Conducting in-person and online meetings.
• Monitoring client progress, aiming for growth and stability of integrations.
• Weekly reporting of activities to leadership.
• Communicating with internal teams such as RC, R&D and Finance.
• Participating in results presentation meetings.
• Mapping and offering complementary solutions that contribute to expansion targets.
• Acting proactively, anticipating issues and identifying opportunities.

Customer Success Analyst (Mid-level)

Administration

• Support the team's administrative and operational routines;
• Register stores and establishments in the system;
• Respond to requests from internal clients and vendors/suppliers;
• Monitor tasks, deadlines, and follow-ups;
• Assist in organizing meetings, calendars, and internal communications.

Implementation Administrative Assistant

Support Engineer

• Assist customers via chat, phone, email, or ticketing tools, identifying needs and applying best practices to resolve issues.
• Open, analyze and handle tickets for Linx (E-millennium) solutions, documenting actions clearly and in an organized manner.
• Perform remote access when necessary, apply fixes and follow up on tests until resolution is confirmed.
• Analyze information and route support requests with accuracy.
• Monitor tickets end-to-end, ensuring quality and appropriate follow-up.
• Pursue continuous improvement by addressing problems at their root cause.
• Run SQL queries, review logs and perform other operational processes.

Junior Support Analyst

• Work on the development and maintenance of ERP systems.
• Collaborate with the technology team to develop solutions that impact the business.