Lifepoint Health®

Manager

• Work closely with the Revenue Cycle Leadership to proactively analyze data, identify revenue cycle challenges and optimization opportunities (e.g. holds, denials, payers, practices, providers, enrollments, etc.)
• Work closely with the Revenue Cycle Leadership to identify revenue cycle process and workflow issues.
• Work closely with Revenue Cycle Leadership and Revenue Cycle Team to monitor Key Performance Indicators (KPIs) to aid in revenue optimization.
• Assist in performing Post Go Live reviews under the direction of the Director of Revenue Cycle.
• Under the direction of Revenue Cycle Leadership work closely with the Markets to support them with training and implementing processes (travel when necessary).
• Provides support to the Revenue Cycle Team with data requests and system updates.
• Performs routine fee schedule adds in Athena and assists with annual fee schedule analysis and updates.
• Responsible for new provider and department adds in Athena ensuring revenue cycle setups are correct.
• Collaborate with the Revenue Cycle Team, Athena One Clinical Team, and/or Athena Project Managers on large scale projects ensuring accurate setup of revenue cycle functions.
• Assist local Medical Group Services’ markets in maintaining and implementing revenue cycle policies, procedures, and guidelines.
• Regular and reliable attendance.
• Perform other duties as assigned.

Manager, Physician Services

Procurement

• Leads provider sourcing activities for designated specialties to fill openings efficiently with high-quality candidates.
• Sources, screens, and refers qualified providers through CV review, database searches, cold calling, and in-depth phone interviews.
• Posts positions to internal and external job boards, leveraging advanced sourcing strategies for both active and passive candidates.
• Builds and maintains relationships with hospital recruiters and leadership to understand provider needs and pipeline goals.
• Utilizes and maintains the applicant tracking system (Provider Connect) to ensure postings are accurate and data is up to date.
• Partners with Marketing and Communications to develop collateral materials, update provider recruitment web content, and support event marketing campaigns.
• Develops recruitment strategies and targeted outreach campaigns for assigned specialties.
• Assists with process improvement initiatives and recruitment best practices.
• Serves as a liaison with staffing agencies and search firms, ensuring candidate submissions are accurate and complete.
• Participates in national and local recruitment events to network, promote opportunities, and expand the provider pipeline.
• Supports the Opportunity Profile process by gathering, validating, and posting information in the applicant tracking system.
• Maintains regular and reliable attendance and performs other duties as assigned.

Provider Sourcing Specialist

Clinical Dietitian

• Conduct comprehensive nutritional and dietary assessments by reviewing medical histories, lab results, and patient interviews
• Assesses patient nutritional status and identifies individual dietary needs
• Develops, implements, and monitors patient-specific nutrition care plans
• Evaluates patient responses to nutrition interventions and adjusts plans accordingly
• Collaborates with physicians, nursing staff, pharmacy, and interdisciplinary teams to coordinate medical nutrition therapy
• Partners with departmental leadership to ensure nutritionally appropriate menus, food selections, and services for patients and visitors
• Provides education, training, and counseling to patients, staff, and community members on topics such as eating disorders, weight management, and therapeutic diets
• Supports organizational initiatives related to nutrition, wellness, and patient outcomes

General

• Screen and coordinate patient admissions and transfers from hospitals and clinics
• Use clinical decision-making and approved criteria to ensure the proper level of care
• Collaborate with intake teams, physicians, nursing staff, and hospital departments to facilitate timely and appropriate placements
• Monitor patient flow, track delays, and help improve access processes for better outcomes
• Serve as a key liaison between facilities, patients, families, and providers — ensuring compassionate and efficient service
• Navigating referrals submission to final acceptance in critical time (45 minutes)
• Ensure compliance with EMTALA, Lifepoint Health policies, and quality standards.
• Demonstrates strong clinical judgment, critical thinking, and the ability to multitask in a high-volume setting typing 30-40 wpm

Behavioral Health Licensed Practical Nurse, RN

• Leads the implementation, support, optimization, and maintenance of Epic revenue cycle applications, including billing and patient access workflows.
• Manages and mentors analysts supporting Epic revenue cycle modules, ensuring alignment with organizational priorities and best practices.
• Partners with revenue cycle, patient access, finance, and operational leadership to translate business needs into system solutions.
• Oversees application build, testing, deployment, upgrades, and change control.
• Drives workflow standardization across scheduling, registration, charging, claims, reimbursement, and denial management.
• Monitors system performance and operational outcomes to support revenue integrity and financial performance.
• Collaborates with stakeholders on regulatory requirements, payer changes, and policies.
• Coordinates with vendors and internal teams on integrations and system enhancements.
• Maintains documentation, workflows, and change management processes.
• Leads project intake, prioritization, and execution of revenue cycle initiatives.
• Supports end-user adoption through communication and training coordination.
• Promotes continuous improvement through workflow redesign and system enhancements.
• Performs other duties as assigned.

Manager, Epic Revenue Cycle

Business Operations

• Supports the design, implementation, optimization, maintenance and issue resolution of Cerner Revenue Cycle Applications
• Partners with clinical and financial teams to ensure smooth operations
• Works with Senior Analysts to develop expertise across the revenue cycle applications and workflows
• Monitors the resolution of maintenance or enhancement issues related to Revenue Cycle Workflows
• Works with respective HSC Patient Access, HIM, Clinical team members, Leadership, and stakeholders to evaluate design and recommend modifications
• Collaborates with operations and vendors to understand workflows and assist in implementing business and operational needs
• Coordinates assigned work to meet deadlines and ensure consistent progress toward completion
• Regularly meets with users, vendors, and IS staff to support development and modification of system specifications
• Performs system testing and prepares appropriate documentation and training material for assigned changes and enhancements
• Assists with completion and maintenance of Cerner Data Collection Workbooks (DCWs)
• Researches and resolves ServiceNow tickets in accordance with procedures and policies
• Assists with training users for system operation and troubleshooting
• Maintains Service Excellence principles
• Keeps up to date on relevant Cerner Millennium system changes, enhancements, and release notes
• Supports integration awareness between Scheduling, Registration, and downstream Revenue Cycle workflows
• Performs other tasks as required by management

Business Systems Analyst

Analyst

• Delivering technical support to Lifepoint Behavioral Health facilities, working closely with both technical and non-technical stakeholders.
• Ensures the effective operation and support of hardware, software, and infrastructure systems to maintain continuity of care and business operations.
• Diagnosing and resolving hardware, software, and infrastructure issues independently.
• Strong commitment to supporting caregivers and staff with timely, effective solutions.
• Ability to clearly communicate technical concepts to non-technical users.
• Effectively prioritize and manage multiple requests in a fast-paced environment.
• Accurately capture issue details, troubleshooting steps, and resolutions.
• Works effectively across IT teams, vendors, and business stakeholders.
• Applies analytical thinking to identify root causes and escalate appropriately.
• Comfortable working across diverse technologies and evolving environments.
• Follows established procedures, policies, and service management practices.
• Shares knowledge and supports peer development to improve overall team performance.
• Maintains regular, reliable attendance to ensure consistent support coverage across facilities.
• Participates in scheduled on-call rotations and responds promptly to after-hours incidents or urgent issues.

Technical Analyst

• Train providers and clinical staff on Lifepoint standard use of the athena clinical system and communicate and resolve issues for clinicians, vendors, and team members when needed.
• Assist and act as first point of contact for clinicians as they use supported ambulatory systems to manage patient care.
• Review known issues and receive new issues from users. Communicate to vendors, market leadership, Service Now, etc. as required.
• Demonstrate proficiency with Lifepoint supported applications and develop a strong understanding of current clinical and business processes, practices and workflows in order to effectively train users.
• Participate in training and work with end users and the respective systems vendors.
• Provide go-live support for providers and clinical staff during go-live and provide ongoing end-user and new employee training.
• Coordinate training logistics and utilize training communication plans to provide an awareness of educational offerings, procure supplies and materials, and manage scheduling and registration for classes.
• Participate in change management regarding fixes and enhancements, to assist staff in adopting new functionality and workflows and participate in coordination and communication of system updates and changes.
• Conduct specialized training such as new employee orientation, mock-up, etc., as required or assigned by management.
• Provide on-site support during high peak time initials go-lives, optimizations, and for new functionality.
• Collaborate with the project team to populate and establish training environments for training activities.
• Serve as division liaison for new provider and department additions. Assist local market leadership with gathering forms and timely submission for the athena build.
• Serve as division liaison for data import requests. Working with vendors and local market leadership, coordinates extracts, timely imports and validation testing and review of imported data.
• Coordinate campaigns for each market including regular campaign schedules and custom requests.
• Review known issues and receive new issues from users. Communicate to vendors, market leadership, Service Now, etc. as required.
• Serve as the primary contact for scheduling issues/requests. Working with leadership and practice managers, create and manage scheduling templates and online presence of the provider’s schedules following the Lifepoint scheduling guidelines.

Clinical Adoption Ambulatory Analyst

Medical Billing and Coding

• Works remotely to code IRF records using current ICD coding version and within timeframe set by supervisor.
• Maintains coding schedule as assigned by the Area Director.
• Works closely with the PPS Coordinator/Outcomes Manager in assigning the Impairment Code for all admissions as well as other newly diagnosed conditions.
• Serves as back-up for the hospital to transmit IRF PAIs in a timely manner for all Medicare inpatients.
• Maintains confidentiality of all patient care information to ensure patient rights are protected.
• Participates in continuing education classes and training programs.
• Completes annual health, safety and education requirements. Maintains professional growth and development.
• Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide age appropriate care to the patient population served.
• Reports to work on time as scheduled; adheres to policies regarding notification of absence.
• Attends all mandatory in-services and staff calls.
• Represents the organization in a positive and professional manner.
• Complies with all organizational policies regarding ethical business practices.
• Works within the mission, vision, ethics and goals of the organization.
• Maintains current licensure/certification for position, if applicable.
• Consistently demonstrates Guest Relation’s skills to physicians, hospital employees and any other individuals with whom they may come in contact.
• Consistently follows organizational and hospital Health, Safety, Security, Hazardous Materials policies and procedures.
• HIPAA: Conduct job responsibilities in accordance with HIPAA privacy laws, follows organizational policies in provision of patient confidentiality. Able to identify patient confidentiality issues and reports to supervisor.
• Compliance: Conducts job responsibilities in accordance with standards set forth in LifePoint’s Code of Conduct, LifePoint policy and procedures, applicable federal and state laws, and applicable standards.
• Able to communicate effectively in English, both verbally and in writing.
• Advanced computer knowledge.
• Knowledge of basic office equipment.
• Appropriate telephone communication skills

IRF Inpatient Coding Specialist

Recruitment

• Develop and execute proactive sourcing strategies to identify, engage, and convert Registered Nurse (RN), Licensed Practical Nurse (LPN), and clinical support talent for critical and hard-to-fill positions across Lifepoint Health facilities.
• Build and maintain robust talent pipelines through proactive outreach, candidate rediscovery, networking, referrals, research, and creative sourcing techniques.
• Develop an understanding of workforce planning priorities, traveler utilization, vacancy trends, and staffing challenges to align sourcing strategies with organizational needs.
• Partner closely with Talent Acquisition Recruiters and hiring leaders to understand workforce needs, hiring priorities, traveler reduction initiatives, and long-term staffing strategies.
• Conduct targeted outreach and high-touch candidate engagement activities to build relationships with active and passive healthcare professionals.
• Present employment opportunities and effectively communicate Lifepoint Health's value proposition to candidates in highly competitive nursing markets.
• Utilize multiple sourcing channels, including databases, social media, professional organizations, search engines, networking groups, referrals, and open-source intelligence tools to identify qualified candidates.
• Perform candidate screening and qualification assessments to evaluate experience, career goals, licensure, and alignment with organizational needs.
• Develop and maintain long-term relationships with healthcare professionals, creating future talent pools even when candidates are not immediately interested in a position.
• Analyze workforce trends, vacancy data, traveler utilization, pipeline activity, and sourcing metrics to adjust strategies and improve results.
• Track candidate activity, sourcing outcomes, and pipeline metrics utilizing ATS, CRM, Excel, and reporting tools.
• Provide market intelligence and sourcing recommendations to recruiters and hiring leaders regarding candidate availability, competition, compensation trends, and recruitment strategies.
• Maintain accurate candidate records, documentation, and reporting while managing multiple priorities and deadlines.
• Support recruitment marketing initiatives and employer branding efforts to promote Lifepoint Health as an employer of choice.
• Continuously evaluate emerging sourcing technologies, AI tools, and innovative recruitment methods to improve sourcing effectiveness.
• Participate in special projects and workforce planning initiatives designed to reduce traveler utilization and strengthen long-term nursing recruitment efforts.

Talent Sourcer

Vice President

• The Vice President, Epic Applications provides strategic thought leadership to, implementation support and operational management over, Epic related applications/facilities.
• Position currently supports 4 Epic facilities in Pennsylvania with plans to expand to other facilities and geographies in the coming years.
• Vice President of Epic Applications will be an innovative, results-oriented professional with a strong record of aligning technology solutions with business initiatives to achieve competitive advantage, greater efficiencies, and improve quality.
• Lead current and future Epic related teams. Develop sound strategy for Epic implementation, ongoing optimization/continuous process improvement, change management and support.
• Manage and maintain key relationships with stakeholders and vendors, to include vendor selection, strategy setting, contract negotiations, updates, and renewals.
• Develop, gain approval and communicate and/or present technology strategy to management, staff, partners, vendors, and stakeholders.
• Establish and manage multiple department project budgets, scope, and execution. Provide oversight management for Epic and related projects.
• Establish, lead, and maintain governance processes across multiple facilities balancing local needs, HSC requirements and system optimization and supportability.
• Balance support and implementation needs across all Epic supported facilities. Serve as company primary Epic lead for Epic and related applications.

Vice President, EPIC Applications

Controller

• Manages the end-to-end general ledger close process for designated sites and entities, ensuring completeness of close checklists and timely post-close review and analysis.
• Supports continuous improvement and accounting standardization initiatives across the organization.
• Performs P&L and balance sheet analysis, providing insightful commentary and variance explanations.
• Collaborates with hospital leadership to support post-close analysis, review, and reporting, including participation in hospital MORs and other operational reviews.
• Serves as the primary accounting liaison for assigned facilities during the close process.
• Interfaces with the LBS Technical Accounting team and hospital operations leaders to address complex accounting treatments and issues.
• Oversees the joint venture accounting, reporting, and distribution process for facilities with joint venture arrangements.
• Supports annual budgeting processes, ensuring accuracy, consistency, and alignment with organizational goals.
• Ensures internal controls are adequate to safeguard facility assets and maintain the integrity of accounting systems.
• Leads post-close review processes and periodic balance sheet reviews to ensure accurate and compliant financial reporting.
• Provides analysis and explanations for monthly, quarterly, and annual variances in general ledger accounts.
• Serves as liaison with external stakeholders to provide required financial reports and information.
• Maintains regular and reliable attendance and performs other duties as assigned.

Manager, Finance Site Liaison – Controller

Claims Specialist

• Accurately performs billing and collections for multiple facilities for all payors.
• Provide professional and technical support to staff across multiple departments.
• Respond to inquiries from insurance carriers, patients, and family members regarding billing and account balance questions.
• Monitor and review financial systems to ensure accurate revenue recognition and maintain appropriate accounts receivable levels aligned with payer mix and acuity.
• Collaborate with Utilization Management departments to ensure pre-certifications, authorizations, and appeals are completed accurately and on time.
• Perform effective and timely follow-up on insurance claims to secure appropriate reimbursement.
• Analyze explanations of benefits (EOBs), remittances, and explanations of payment (EOPs) to identify discrepancies or underpayments.
• Research and resolve claim issues
• Prepare, submit, and track appeals for denied claims through resolution.
• Prepare for and actively participate in weekly Accounts Receivable (AR) meetings.

Claims Analyst

• Assigns accurate ICD diagnosis codes, using compliant documentation.
• Assigns accurate CPT/HCPCS codes to records, using compliant documentation.
• Applies knowledge of Coding Guidelines to select the appropriate diagnosis code.
• Uses available research and reference tools to understand the disease process and diagnosis.
• Interprets physician documentation within the coding guidelines and obtains clarification from physicians regarding vague or ambiguous record documentation.
• Enhances coding knowledge and skills with continuing education activities as described in HIM.COD.003 policy and by reviewing pertinent literature.

Behavioral Health Coder

IT Support

• Review and analyze accounts and/or credit balance reports from insurance carriers and patients.
• Contact insurance carriers for additional information.
• Communicate with insurance carriers to gather information.
• Resolve both patient & insurance credit balance refunds.
• Research and resolve unapplied cash activity accounts.
• Document any request or concern received via mail, e-mail, telephone, written correspondence, or in person on the patient’s account.
• Respond to insurance companies & patient requests for refunds in a timely manner (within 30 days of receipt in credit balance work list).
• Identify the originating cause of the need for a refund and compile a report of recurring issues to management.
• Correct errors in the calculation and posting of insurance contractual adjustments.
• Maintain confidentiality of all protected health information (PHI) and adhere to policies and procedures as required by MGRI.