Lifepoint Health®

Operations

• Lead the design and build of enterprise ambulatory operating solutions that support growth, access, efficiency, and margin sustainability.
• Develop standardized operating models that intentionally solve ~75% of enterprise needs, with structured pathways for local variation.
• Ensure solutions are scalable, repeatable, and designed for rapid national deployment.
• Accelerate the transformation lifecycle from problem definition through design, piloting, and enterprise readiness.
• Establish clear milestones, governance, and decision frameworks to move initiatives forward with speed and accountability.
• Balance speed with rigor to ensure solutions are operationally sound before hand-off.
• Partner with operations, finance, clinical leaders, and strategy to ensure solutions align with enterprise growth, cost, and performance objectives.
• Translate clinical and strategic requirements into executable operating models, workflows, and resource plans.
• Design solutions that enable consistent performance across markets while accommodating legitimate business variability.
• Maintain ultimate accountability for solution readiness, ensuring clarity on scope, success metrics, and deployment requirements.
• Create implementation playbooks, operating standards, and performance measures to support smooth transition to operations teams.
• Partner closely with operational leaders to ensure solutions are fully embedded and sustained post-handoff.

Vice President, Ambulatory Operations Transformation

Administration

• Analyze, negotiate, and complete simple and moderately complex IT-related contracts.
• Analyze operational and financial feasibility, ensure internal/external compliance, and assist Lifepoint Health business leaders in making business decisions.
• Coordinate the preparation of contracts and ensure their accuracy and completeness.
• Review and redline IT-related contracts to eliminate/reduce risk to Lifepoint Health.
• Coordinate financial analysis of IT-related contracts and IT-related business cases.
• Assist Lifepoint Health business leaders with vendor selection through RFP/RFI process.
• Review contract risk with Lifepoint Health business leaders; IT Security; Compliance; Legal; other departments.
• Coordinate with Lifepoint Health accounting and finance teams to ensure proper vendor setup and invoice workflows.
• Ensure accurate and timely entry of information into the Lifepoint Health Contract Management System and adhere to department policies and procedures regarding processing of IT-related contracts.
• Conduct IT vendor and application inventory reviews.
• Lead cross-functional teams to investigate and resolve vendor management issues.
• Identify and lead contract and vendor consolidation opportunities.
• Identify and lead contract cost avoidance/savings opportunities.
• Demonstrate Lifepoint Health’s mission, vision, and values through job performance and interactions with Lifepoint Health coworkers and Lifepoint Health’s business partners.

IT Contract Administrator

Engineer

• Responsible for interfacing directly with end-users and vendors to assess, recommend, implement, and support network solutions.
• Supports the development and maintenance of network documentation.
• Evaluates and recommends new technologies as they relate to the businesses network strategy.
• Actively participates in network troubleshooting and support.
• Documents network architectures, support procedures, and run books.
• Builds and maintains relationships with end users, and other IT departments to understand business needs and network requirements.
• Supports department staff in the analysis, solution, and documentation of network issues and problems.
• Works with management to develop, communicate, implement, and maintain network policies, standards, and procedures.
• Serves as network subject matter expert on multifunctional project teams within IT and across lines of business as required to support business needs.
• Solicits feedback and provides input on department best practices and actively seeks out opportunities for improvement by following industry practices.
• Continually enhances knowledge of Network engineering and company standards in order to achieve departmental success and professional growth.

Network Engineer

• Lead and scale a rapidly growing Revenue Cycle organization, adapting operating models to support growth, acquisitions, and increased volume.
• Provide strategic direction and operational leadership for professional billing Revenue Cycle functions.
• Maintain accountability for productivity, quality, compliance, and client-specific performance metrics.
• Centralize ownership for end-to-end professional billing Revenue Cycle operations across assigned service lines.
• Establish and maintain industry’s best practices and standardized workflows.
• Serve as the primary Revenue Cycle leader supporting local market billing coordinators for Behavioral Health, RHCs, and Provider-Based Billing.
• Provide guidance, escalation support, and problem-solving assistance to ensure timely claim submission, follow-up, and resolution.
• Establish consistent communication and operating rhythms with market billing leaders to review performance, barriers, and improvement opportunities.
• Translate enterprise Revenue Cycle strategies, policies, and standards into practical workflows for local teams.
• Partner with market and operational leadership to support workflow optimization and change management.
• Partner with Analytics to ensure reporting accuracy and standardized KPI definitions.
• Establish governance processes for reviewing and approving Revenue Cycle build changes, payer configurations, and workflow modifications.
• Monitor the operational impact of system changes and ensure rapid issue resolution to prevent revenue disruption.

Regional Director, RCM Operations

Billing Specialist

• The Epic Senior Systems Analyst provides analytical support above and beyond the role of Epic System Analyst and performance is consistently superior in all aspects of the job.
• Takes the initiative to identify solutions to problems within and outside of own applications.
• Facilitate multiple workflow enhancements and projects to support end-user workflows across the health system.
• Identify opportunities for improvement and recommend enterprise level solutions while fostering collaboration between various parties.
• Mentor less experienced analysts across the department.
• Facilitate project meeting and presentations to diverse audiences including project team through senior leadership.
• Lead/participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on-time delivery of project tasks and milestones; follow proper escalation paths.

Senior Billing Analyst – Epic

Medical Billing and Coding

• Assign appropriate diagnosis and procedure codes utilizing ICD 10-CM/PCS codes according to the Centers for Medicare & Medicaid Services (CMS) requirements for hospital billing.
• Achieve and maintain 95% accuracy on quality reviews and assigned productivity standards.
• Maintain knowledge of applicable rules, regulations, policies, laws, and guidelines that impact the coding area.
• Follow coding workflows for service type to include addressing compliance reviews.
• Submit physician queries when clarification of documentation is needed.
• Facilitate a positive working relationship with physicians, nurses, medical staff, and hospital employees to ensure that all work-related encounters are productive.
• May assist in training and reviewing the work of other coders for accuracy and efficiency.
• Make recommendations to the supervisor and implement and monitor results as appropriate in support of the overall goals of the department.
• Seek advice and guidance as needed to ensure proper understanding.
• Assist others with responsibilities and adjust work schedule to meet department needs.
• Use independent discretion/decision-making while effectively working remotely.
• Attend required educational webinars, conference calls, and other coding seminars, and participate in all formal and informal coding discussions.
• Maintain coding education hours and renew annual coding credentials as applicable.
• Complete all assigned compliance courses within the designated period.
• Conform to AHIMA’s Code of Ethics and Standards of Ethical Coding, LifePoint Attendance Policy, and ensure patient/employee privacy and dignity by maintaining confidentiality with no infractions.
• Other related job tasks or responsibilities as assigned.

Inpatient Coding Specialist

Analyst

• Provides oversight of the Company’s Information Technology Services (ITS).
• Consults with Rehab expert users on the identification of needs and development of systems.
• Leading Rehab HCS implementation new starts, employee transitions.
• Coordinate HCS closures including asset retrieval, decommissioning of site in systems.
• Liaison for Rehab operations implementation, direct and host project meetings.
• Support for current HCS applications and future applications implemented.
• Acts as a liaison between the field executive leaders, operators and information systems.
• Assist in new device procurement processes for HCS.
• Assist in mobility device support for HCS.
• Provides oversight of identified clinical and operational work requests.
• Participates in technical training for systems and implementation.
• Provides collateral for technical implementations as needed.

Senior Analyst, Rehab HCS Support

Accountant

• Manages the monthly balance sheet account reconciliation process for multiple entities across the organization.
• Reviews account activity, identifies reconciliation variances, and ensures timely resolution.
• Maintains familiarity with account classifications to properly analyze and document reconciliation items.
• Supports quarterly reviews and annual audits by providing documentation and responding to auditor inquiries.
• Collaborates with Site Liaisons, site CFOs, and module owners in the LBS Technical Accounting team to ensure accurate and supported balances.
• Observes and enforces internal controls to safeguard assets and ensure the integrity of financial data.
• Performs account analysis to identify trends, variances, and process improvement opportunities.
• Researches and applies new accounting standards and assists in evaluating their organizational impact.
• Provides training and guidance to junior accounting staff.
• Assists with special projects and other duties as needed to support the HSC Accounting department.
• Maintains regular and reliable attendance and performs other duties as assigned.

Staff Accountant II, Balance Sheet Management

Manager

• Supervise all activities relating to the administration and maintenance of Lifepoint Health’s employee retirement and financial education programs.
• Provide expertise and strategic leadership for the functional areas of retirement benefits, including, but not limited to the company’s 401(k) plan, deferred compensation plan, and financial education platforms.
• Serves as a member of Lifepoint Health’s investment advisory committee, the Plan Administration Committee.
• Develop ongoing metric/measurement methodology, analytic reporting, and communication material to promote the understanding of all Lifepoint Health’s retirement programs.
• Manage day-to-day administration of Lifepoint Health 401(k) plan and deferred compensation plan.
• Provide support of HR Shared Services escalated employee issues.
• Ensure retirement plans are in compliance by monitoring relevant federal laws and regulations, including ERISA and Internal Revenue Code., completing compliance testing for 401(k) plan and non-qualified plans, overseeing external audit of 401(k) plans, and collaborating in filing various compliance reports including, but not limited to Department of Labor 5500 reporting, Summary Annual Reports (SAR), non-discrimination testing, etc.
• Coordinate with vendors for data collection and analysis related to plan audits, compliance filings, and information requests. Participate in the review and update of Summary Plan Descriptions (SPD), as well as retirement benefits communications materials.
• Develop and implement audit processes to facilitate the analysis of data input. Work with external and internal audit departments on transaction verification and documentation.
• Administers funding of Lifepoint Health’s retirement plans including the 401(k) plan, non-qualified plans, and deferred compensation plans in coordination with retirement consultants and the Plan Administration Committee.
• Responsible for project management to execute retirement program strategy including: enrollments, implementation of new vendors, acquisitions and divestitures, HRIS system integration and other department initiatives, coordinating with IT, Payroll, HR Shared Services, consultants, attorneys and other partners as necessary.
• Regular and reliable attendance.
• Perform other duties as assigned.

Manager, Retirement Plans

• Support MEDHOST EDIS system build and configuration, including updates to content and workflows, and manage ticketed support issues through resolution in collaboration with the vendor.
• Serve as 24 hour, 7 day a week support for MEDHOST electronic date information source (EDIS) system as assigned.
• Assist with change management efforts around the implementation of the ED informatics software through the development, design and execution of change management and enhancement processes.
• Manage support issues reported by facility staff via service now system and work with vendor to ensure root cause is identified and solutions are found.
• Assist with changes to the system as assigned, including the creation of training/educational documents around those changes in the system.
• Support facilities with education and training as needed for success as delegated by the team manager.
• Communicate with physicians, leaders and other stakeholders to develop realistic expectations and execute strategies to prepare physicians and other clinicians for the adoption of electronic clinical systems.
• Collaborate with facility leadership and clinicians to ensure clinical processes and workflows are supported by the electronic solutions.

Senior Analyst, ED Systems

Business Operations

• Understands Lifepoint’s Information Systems strategy and how it supports the overall business strategy.
• Exhibits expert knowledge of the business areas being supported.
• Plays a key role in advocating business and user requirements in support of Lifepoint’s business goals.
• Uses Lifepoint’s Information Systems standards to apply advanced technology and tools in the analysis, design, implementation, and support of ITS business solutions by successfully:
• Collaborating with business leadership to understand issues and analyze business needs.
• Designing solutions and fully documenting system requirements to meet business objectives.
• Working with Lifepoint infrastructure teams to implement and automate developed solutions.
• Supporting production applications (on-call problem resolution), as needed.
• Acts as an advisor to business teams in the design or selection of new application systems.
• Collaborates with external vendors as needed to understand the functionality of potential business solutions and to identify implementation requirements. Works with vendors and business partners to test systems as appropriate.
• May be asked to train users on application functionality or provide on-site at-the-elbow support as needed.
• Approximately 70% of time should be spent performing systems analysis activities – eliciting, documenting and refining requirements, testing application updates, and working with implementation teams on software implementations or conversions. Remaining time should be spent on end user support activities.

Business Systems Analyst

• Responsible for maintaining Revenue Cycle Services, and other departments with resolution of billing issues and/or denials requiring clinical expertise.
• Responsible for researching, working, and resolving claim denials and rejections in your assigned client.
• Assume ownership over your assigned clients for all aspects of the billing cycle, including Charges, Payments, and AR metrics and performance.
• Keep on task to meet all required deadlines and timeframes for customer and company needs.
• Assist in the development of processes and procedures for each assigned account.
• Monitors and analyzes current industry trends and issues for potential organizational impact.
• Communicate regularly with your assigned clients to alert them of trends identified and recommended resolutions.
• Collaborate with all departments to ensure billing accuracy and efficiency.
• Deliver timely required reports to the management team; initiates and communicates the resolution of issues, such as payer denial trends, collections accounts, inaccurate or incorrect charges.
• Ensure compliance with all relevant regulations, standards, and laws.
• Assist with any other projects as assigned by the Operations leadership.

• The Manager, Clinical Informatics leads a team that analyzes, designs, implements, and evaluates Electronic Health Record (EHR) systems.
• Actively collaborates with others in ITS, Quality, Operations, and others at the HSC.
• Manage, lead, direct, and provide support to a team that executes the strategy.
• Lead change management efforts around the implementation of clinical informatics software.
• Define content, build, and training needs for system enhancements.
• Work closely with third party vendors in accordance with organizational needs.
• Serve as subject matter expert (SME) in assigned EHR solutions.
• Create orientation programs for clinical staff related to changes in documentation systems.