Lifepoint Health®

Medical Billing and Coding

• Apply appropriate coding classification standards and guidelines to medical record documentation for accurate coding.
• Perform quality assessment of records, including verification of medical record documentation (both electronic and handwritten).
• Perform quality assessments of coders completed work to validate standards are met.
• Educate coders and other staff on appropriate coding guidelines.
• Responsible for researching errors or missing documentation from medical records in order to provide accurate coding processes.
• Abstract and assign the appropriate ICD-10, HCPCS/CPT codes; including Level I & Level II modifiers as appropriate for all diagnosis and procedures performed in outpatient and inpatient settings.
• Assist in the development and ongoing maintenance of processes and procedures for each assigned client revolving around system use, billing/coding rules, and client specific guidelines.
• Manage time effectively to meet all required deadlines and timeframes for client and department needs.
• Collaborate in a team environment with the Department Manager and other staff on a regular basis.
• Ensure compliance with all relevant regulations, standards, and laws.

Medical Coding Quality Analyst

Billing Specialist

• Responsible for maintaining Revenue Cycle Services, and other departments with resolution of billing issues and/or denials requiring clinical expertise.
• Responsible for researching, working, and resolving claim denials and rejections in your assigned client.
• Assume ownership over your assigned clients for all aspects of the billing cycle, including Charges, Payments, and AR metrics and performance.
• Keep on task to meet all required deadlines and timeframes for customer and company needs.
• Assist in the development of processes and procedures for each assigned account.
• Monitors and analyzes current industry trends and issues for potential organizational impact.
• Communicate regularly with your assigned clients to alert them of trends identified and recommended resolutions.
• Collaborate with all departments to ensure billing accuracy and efficiency.
• Deliver timely required reports to the management team; initiates and communicates the resolution of issues, such as payer denial trends, collections accounts, inaccurate or incorrect charges.
• Ensure compliance with all relevant regulations, standards, and laws.
• Assist with any other projects as assigned by the Operations leadership.

Accounting Manager

• Support month-end close activities for lease accounting, including reconciliations, journal entries, capitalization schedules, and related analysis.
• Review new lease agreements and assist with lease classification determinations in accordance with ASC 842.
• Maintain and update lease accounting records within ProLease, with a primary focus on real estate leases.
• Prepare and maintain lease amortization schedules, roll forwards, reconciliations, and supporting documentation.
• Partner closely with Real Estate, Equipment, and other internal stakeholders to proactively identify, review, and account for lease activity.
• Support operating lease accounting processes, with exposure to finance leases and embedded leases as needed.
• Use Oracle and Excel to research, analyze, reconcile, and support lease accounting activity.
• Assist with process improvement initiatives as the team continues to stabilize and optimize post-Oracle conversion processes.
• Maintain strong internal controls and ensure lease-related balance sheet accounts are properly supported.
• Collaborate with other members of the lease accounting team to manage deadlines, resolve issues, and support accurate financial reporting.
• Communicate effectively with internal partners and provide accounting support with a customer-service mindset.
• Perform other accounting duties and special projects as assigned.

Senior Staff Accountant, Lease Accounting

Accounts Receivable

• Ensure staff accurately perform billing, collections, and accounts receivable follow‑up for multiple facilities across all payer types.
• Partner closely on accounts receivable strategy, performance, and revenue cycle initiatives.
• Maintain financial integrity of daily operations through continuous monitoring of AR performance, productivity metrics, and workflow efficiency.
• Provide professional, operational, and technical guidance to AR staff; address escalated issues related to payer responses, account balances, and patient or family inquiries.
• Serve as administrator for payer portals and website access as needed to support staff efficiency and security.
• Ensure accurate capture, posting, reconciliation, and maintenance of all financial transactions, adjustments, and balances in alignment with payer mix and acuity across facilities.
• Communicate effectively with Utilization Review departments to ensure timely and accurate exchange of information impacting billing, authorizations, and denials.
• Assign and manage staff work queues through billing software; monitor progress and ensure timely completion of assigned tasks.
• Maintain ongoing communication with facility Business Office Managers to address facility‑specific AR issues and operational needs.
• Develop, implement, monitor, and evaluate AR quality assurance processes to ensure compliance with applicable laws, regulations, payer requirements, and internal policies.
• Recommend, develop, and update accounts receivable policies and procedures to support operational consistency and best practices.
• Review and approve all adjustments and refunds to ensure accuracy, compliance, and appropriate documentation.
• Attend, prepare for, and actively participate in weekly accounts receivable review calls.
• Support month‑end A/R close activities, including reconciliation, reporting, and variance resolution.
• Participate in the hiring, training, supervision, and performance evaluation of assigned accounts receivable staff.
• Conduct routine audits of collection documentation and notes to assess effectiveness, identify training needs, and address performance or corrective actions as appropriate.

Accounts Receivable Manager

Software Engineer

• Develop, optimize & rollout workflows and applications (40%)
• Create and deploy end-to-end analytics applications (30%)
• Collaborate with stakeholders to understand business needs (20%)
• Support cross-functional integration and application performance (10%)

Software Development Architect

• Assign diagnosis and procedure codes using the appropriate coding classification system on all episodes of care in the emergency department, same-day surgery, outpatient clinic, observation, inpatient OB/newborn hospital, specialty clinic encounters according to coding conventions, guidelines, and hospital policy.
• Ensure compliance with official guidelines (ICD-10-CM, AHA Coding Clinic, AMA CPT Assistant and Guidelines), AHIMA Standards of Ethical Coding, and LifePoint Health Support Center (HSC) policies and procedures.
• Achieve and maintain 95% accuracy on quality reviews and assigned productivity standards.
• Maintain knowledge of applicable rules, regulations, policies, laws, and guidelines that impact the coding area.

Outpatient Coding Specialist – Surgery

Call Center Representative

• Answer inbound patient scheduling calls based on department service level goals and address their concerns in a satisfactory manner.
• Communicate with patients to schedule, re-schedule and/or cancel their primary care provider appointment requests accurately by following practice scheduling protocols and tools.
• Accurately collects and performs data entry of all required patient demographic and insurance information.
• Uses professional communication etiquette and listening skills to assist patients with their scheduling needs.
• Build a safe and trustworthy environment with patients by utilizing both scripted and non-scripted communication methods.
• De-escalate situations involving dissatisfied customers, offering patient assistance and support. Escalate any problems that may arise to management.
• Utilize and maneuver between several different software systems using dual monitors.
• Maintain accurate and up to date information in the documentation system.
• Maintain confidentiality of account information and provide exceptional customer service to all clients.
• Assist with other projects as assigned by management.

Hospital Call Center Scheduler

Operations

• Monitoring and managing operations associate targets to assure timely and accurate billing and follow up that meet or exceed agreed upon SLA’s for assigned clients.
• Design in coordination with leadership, distribute, train and monitor the workflows for team members.
• Support and develop staff to ensure client and company expectations are being met.
• Assist with the onboarding and training process, provide on-going feedback to leadership specific to employee performance and assist with employee retention.
• Monitor work quality and maintain regular audit processes for internal employees.
• Respond to billing coordinators on any process related queries and manage all first level escalations while acting as the initial point of contact.
• Participate on client meetings/calls for all assigned clients.
• Provide management with updates on the biggest workflow trends and issues for their assigned clients and share the resolution plan.
• Serve as a front line back up to ensure work processes continue to flow when assigned staff are out of the office.
• Responsible for completion of client specific projects assigned by leadership.
• Ensure completion of all internal logs, vendor logs, and research complex issues to resolution.
• Lead, support, develop, and assist in retaining high-performance, passionate company employees, developing and implementing training programs to increase staff productivity where appropriate.
• Research and resolution of trends or client issues as assigned.

Team Lead, Operations

Full-stack Engineer

• Lead early phases of large-scale enterprise implementations
• Conduct needs assessments and gather requirements from stakeholders including hospital administrators, clinicians, and IT teams
• Develop project charters, timelines, resource plans, and success metrics aligned to organizational goals
• Identify risks, dependencies, and mitigation strategies
• Oversee design of new processes and technology solutions, including workflow mapping, solution architecture, and prototyping
• Partner with subject matter experts to ensure solutions align with healthcare best practices, including HIPAA compliance and patient safety standards
• Ensure integration with enterprise platforms such as EHR and supply chain systems
• Manage build phases with internal development teams, vendors, and consultants
• Lead testing efforts including user acceptance testing (UAT), pilot programs, and iterative refinements prior to full deployment
• Direct deployments across multiple hospitals
• Lead training programs, change management activities, and go-live support
• Develop rollout strategies that minimize disruption to patient care, such as phased or regional implementations
• Monitor implementation success using KPIs such as adoption rates, downtime, and operational performance
• Conduct post-launch evaluations to assess impact and collect feedback
• Drive continuous improvement through enhancements, audits, and scalability adjustments
• Support long-term sustainment through training and performance monitoring
• Build strong relationships with clinical staff, executives, and external partners
• Facilitate workshops, rapid improvement events, and cross-hospital collaboration to ensure alignment and buy-in
• Identify and mitigate risks related to regulatory compliance, budget constraints, and operational execution
• Maintain formal documentation to support audits and reporting requirements
• Mentor junior members of the Enterprise Transformation Office
• Contribute to a culture of innovation, accountability, and continuous improvement.

Senior Engineer, Process

• Handle inbound calls in a manner that fall within the service level agreement (SLA)
• Display the ability to understand the reason/needs for the patient or clinician's call
• Ability to utilize and maneuver several different software systems to resolve customer inquiries
• Accurately document caller information and navigate scripts using active listening skills
• Meet specified goals and objectives assigned by management on a regular basis
• Provide exceptional customer service to all clients
• Maintain confidentiality of account information at all times
• Escalate any problems that may arise
• Adhere to prescribed policies and procedures as outlined in the Employee Handbook and Employee Code of Conduct
• Maintain awareness of and actively participate in the Corporate Compliance Program

Call Center Representative, Medical Answering Service

Accountant

• Maintain accurate general ledger accounting for health care joint ventures
• Record JV transactions in compliance with JV agreements, GAAP, and health care–specific accounting guidance
• Prepare and reconcile partner billings, management fees, cost-sharing arrangements, and shared service allocations
• Perform balance sheet reconciliations, payables, payroll liabilities, and intercompany accounts
• Ensure financial activity aligns with JV agreements
• Support month-end and year-end close, including journal entries, accruals, and financial analyses
• Assist internal and external audits by preparing schedules, support documentation, and variance explanations

Staff Accountant II, Joint Venture, Journal Entry

• Support the monthly balance sheet account reconciliation process for a range of accounts for entities across the organization
• Support the Site Liaison team month-end close procedures for designated sites and responsibilities, including portions of the month-end close checklist, stat entry and reconciliation, and post-close review and analysis
• Assist with balance sheet and income statement analysis for designated facilities and designated ranges of balance sheet/P&L accounts, including projects, fixed assets, leases, net revenue, and net accounts receivables
• Support facility leadership and LBS Finance teams in the preparation of the annual budgets and monthly operations forecasts
• Investigate, explain, and resolve balance sheet account reconciliation variances
• Support the company’s quarterly review and annual audit processes from both internal and external auditors by providing requested support and explanations to inquiries
• Interact closely with HSC Office management in various departments
• Perform other duties as reasonably required to support the HSC Accounting department
• Interface with facility leadership and Site Liaison team to review and record journal entries, review journal entries for proper support, and ensure entries are recorded correctly
• Ability to use ad-hoc reporting tools such as Oracle OTBI and SmartView to perform financial analyses as directed
• Assist in the identification of process improvement and efficiency within the LBS organization
• Participate in training and professional development to stay current with accounting standards and healthcare regulations

Staff Accountant I – Balance Sheet Management

Infrastructure Engineer

• Responsible for the architecture, design, and ongoing optimization of the organization’s virtual infrastructure environment.
• Lead the design and evolution of enterprise VMware vSphere environments.
• Architect and standardize hyper‑converged infrastructure (HCI) solutions.
• Define reference architectures, standards, and best practices for virtual compute, storage, and management platforms.
• Own and optimize the use of vRealize Operations (vROps) for performance monitoring.
• Establish and refine performance baselines, capacity models, and forecasting using vROps analytics.
• Identify and remediate performance bottlenecks, resource contention, and configuration risks across the virtual environment.
• Lead platform lifecycle activities including upgrades, patching strategies, and technology roadmaps.
• Act as a technical escalation point and mentor for infrastructure and operations teams.

Virtualization Infrastructure Architect

Manager

• Collaborate with hospitals to ensure Medicare and Medicaid contractual accruals and settlement estimates are accurate.
• Monitor state legislative activity to ensure Lifepoint is aware of upcoming Medicaid payment changes or opportunities to influence policy.
• File Medicaid Disproportionate Share Hospital (DSH) audits, month end close related to governmental payers, and other miscellaneous activities for their assigned hospitals.
• Mitigate risk of loss of income and seize opportunities to provide value throughout the reimbursement process related to Medicare and Medicaid programs to include, but not limited to, the planning, filing, and auditing of Medicare and Medicaid cost reports.
• Review monthly Governmental exhibits as a part of month end close and complete/file annual Medicare and Medicaid Cost Reports.
• Review exhibit models and assist in the calculation of net revenue, represent the hospital during audit, review the assigned hospitals month end exhibits, and complete a detailed review once a quarter.
• Work with Governmental Relations in monitoring Medicaid legislative changes for assigned States.
• Review monthly and quarterly Government reimbursement exhibits to ensure cash and accrued reimbursement rates are properly set.
• Adjust accruals and reimbursement factors as needed, in conjunction with Federal and State guidance, as well as with internal costing data.
• Process month end close to include calculating, reviewing, and preparing entries related to state supplemental payment programs.
• Regular and reliable attendance.
• Perform other duties as assigned.

Manager, Reimbursement

Architect

• Event Lead for enterprise‑level incident response for priority events; coordinate with Legal/Privacy/Communications and external partners as needed.
• Perform Tier 3-level ticket intake, triage, investigation, remediation and document corrective actions in corporate ticketing systems.
• Deliver correlated and complex cross‑platform detections.
• Lead cyber defense operations across detection, response, and prevention functions.
• Evaluate and integrate AI across detections, hunting, triage, and automation.
• Utilize AI-assisted analysis and automation to improve accuracy and efficiency of investigations.
• Maintain awareness of emerging threats, vulnerabilities, and adversary techniques and translate threat intelligence into operational response tasks.
• Author and conduct cyber defense exercises; measure and improve Mean Time to Detect (MTTD)/Mean Time to Remediate (MTTR), detection coverage, and recovery.
• Define and author tool agnostic, outcome‑driven strategy and roadmaps.
• Drive cyber resiliency engineering (backup/restore assurance, segmentation strategy, recovery SLOs, tabletop design, chaos/resilience testing).
• Support exposure management program: scoping, discovery, prioritization, adversarial validation, mobilization; exposure lifespan and business risk reduction.
• Mentor engineers; set documentation and operational standards.