Business Systems Analyst

Lifepoint Health®

Business Systems Analyst supporting Cerner Revenue Cycle Applications at Lifepoint Health. Partnering with clinical and financial teams in a remote capacity with occasional travel.

Posted 6/17/2026full-timeRemote • Tennessee • 🇺🇸 United StatesJuniorWebsite

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Supports the design, implementation, optimization, maintenance and issue resolution of Cerner Revenue Cycle Applications
Partners with clinical and financial teams to ensure smooth operations
Works with Senior Analysts to develop expertise across the revenue cycle applications and workflows
Monitors the resolution of maintenance or enhancement issues related to Revenue Cycle Workflows
Works with respective HSC Patient Access, HIM, Clinical team members, Leadership, and stakeholders to evaluate design and recommend modifications
Collaborates with operations and vendors to understand workflows and assist in implementing business and operational needs
Coordinates assigned work to meet deadlines and ensure consistent progress toward completion
Regularly meets with users, vendors, and IS staff to support development and modification of system specifications
Performs system testing and prepares appropriate documentation and training material for assigned changes and enhancements
Assists with completion and maintenance of Cerner Data Collection Workbooks (DCWs)
Researches and resolves ServiceNow tickets in accordance with procedures and policies
Assists with training users for system operation and troubleshooting
Maintains Service Excellence principles
Keeps up to date on relevant Cerner Millennium system changes, enhancements, and release notes
Supports integration awareness between Scheduling, Registration, and downstream Revenue Cycle workflows
Performs other tasks as required by management

Requirements

What you’ll need

Bachelor’s degree in Health Information Management, Healthcare Administration, Information Systems, or related field preferred
Basic knowledge of patient access, scheduling, registration, and revenue cycle workflows
Exposure to Cerner Millennium Scheduling, Registration, Reporting or eSignature functionality preferred
Understanding of healthcare operations in hospital or clinic settings preferred
Ability to support a ticket-driven workload with shifting priorities, as needed.
Requires critical thinking skills, attention to detail, and the ability to learn with guidance
Ability to work independently while collaborating with team members and stakeholders
Must be able to work in a fast-paced environment and take appropriate action
One or more years of experience in healthcare operations, patient access, or application support preferred

Benefits

Comp & perks

Up to 25% travel to Facilities and/or HSC

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Cerner Revenue Cycle ApplicationsCerner Millenniumsystem testingdata collection workbooksticket resolutionworkflow optimizationapplication supportdocumentation preparationtraining material developmentissue resolution

Soft Skills

critical thinkingattention to detailcollaborationindependencetime managementadaptabilitycommunicationproblem-solvingcustomer serviceteamwork