Lifepoint Health®

Analyst

• Acting as the primary support contact for assigned the Epic Prelude/ADT applications.
• Coordinating all issues that arise in their application area.
• Understanding the choices involved in Epic application configuration.
• Performing in-depth analysis of workflows, data collection, report details, and other technical issues associated with software.
• Investigate end users’ preference while making build decisions.
• Analyzing business operations as they relate to build decisions.
• Prioritizing and implementing requested changes to the system.
• Analyzing new functionality in releases to determine how it should be used.
• Populating databases during the initial system build with assistance from vendor.
• Reviewing proposed new software.
• Coordinating software updates and changes.
• Reviewing and testing each new release.
• Collecting information regarding potential system enhancement needs.
• Preparing details of specifications as needed.
• Analyzing data conversion needs.
• Ensuring that data coming across an interface into an application meets the business need.
• Developing and documenting project team procedures for implementing system changes and other tasks.
• Setting standards for naming and numbering conventions and security classifications and adhering to these standards.
• Serving as a liaison between end users, third parties, and vendor implementation staff.
• Maintaining regular communication with vendor representatives.
• Working with vendor representatives and organization's business community and end users to ensure the system meets the organization's business needs.
• Helping vendor staff to better understand organization's operational needs as they work with our project team and end users to validate workflows, build, and configuration based on vendor’s standard system.
• Establishing change control processes and procedures for the system.
• Maintain proficiency in Epic software via training sessions, NVT, CEE, webinars, seminars, etc.
• Troubleshooting problems and questions from end users.
• Working with report writers to ensure that end users have the needed reports.

Epic ADT/Prelude Analyst

• Acting as the primary support contact for Epic Resolute PB
• Coordinating all issues that arise in their application area.
• Understanding the choices involved in Epic application configuration.
• Performing in-depth analysis of workflows, data collection, report details, and other technical issues associated with software.
• Investigate end users’ preference while making build decisions.
• Analyzing business operations as they relate to build decisions.
• Prioritizing and implementing requested changes to the system.
• Analyzing new functionality in releases to determine how it should be used.
• Populating databases during the initial system build with assistance from vendor
• Reviewing proposed new software
• Coordinating software updates and changes
• Reviewing and testing each new release
• Collecting information regarding potential system enhancement needs
• Preparing details of specifications as needed
• Analyzing data conversion needs
• Ensuring that data coming across an interface into an application meets the business need
• Developing and documenting project team procedures for implementing system changes and other tasks
• Setting standards for naming and numbering conventions and security classifications and adhering to these standards.
• Serving as a liaison between end users, third parties, and vendor implementation staff
• Maintaining regular communication with vendor representatives
• Working with vendor representatives and organization's business community and end users to ensure the system meets the organization's business needs
• Helping vendor staff to better understand organization's operational needs as they work with our project team and end users to validate workflows, build, and configuration based on vendor’s standard system
• Establishing change control processes and procedures for the system
• Maintain proficiency in Epic software via training sessions, NVT, CEE, webinars, seminars, etc.
• Troubleshooting problems and questions from end users
• Working with report writers to ensure that end users have the needed reports.

Epic Analyst – Resolute Professional Billing

Accounts Payable

• Manages the day-to-day operations of Accounts Payable processes and staff, ensuring deadlines and quality standards are met
• Provides guidance and support to staff on coding, invoice review, and system workflows
• Supports issue resolution and escalation related to invoice processing, payments, and vendor inquiries
• Oversees OCR/ICR (Optical/Intelligent Character Recognition) reviews for complex invoices to ensure accuracy and compliance
• Serves as liaison between LBS, hospital sites, and suppliers to resolve discrepancies and facilitate invoice entry
• Addresses process-related questions from staff and helps implement improvements for efficiency and accuracy
• Monitors workload distribution, productivity, and quality metrics for the Accounts Payable team
• Ensures compliance with organizational policies and procedures as well as healthcare and financial regulations
• Maintains regular and reliable attendance and performs other duties as assigned

Supervisor, LBS Accounts Payable

Accounting Manager

• Supervise the Projects, Fixed Assets, and Lease Accounting team supporting project initiation, accounting, analysis, and reporting
• Manage accounting processes for projects, fixed assets, and leases across all sites, divisions, and lines of business
• Support leadership with capital budgeting, forecasting, and project classification (capital vs. operating)
• Ensure compliance with internal controls, including supported balance sheet accounts, project and CIP transfers, and documentation
• Manage capital spend reporting and tracking across all lines of business
• Perform general ledger, subledger, and journal entry analysis using Oracle reporting tools such as OTBI
• Provide reporting and analysis to facility and operations leadership as needed
• Identify opportunities for continuous improvement to increase efficiency, promote standardization, and reduce costs
• Perform P&L and balance sheet analysis with supporting commentary related to projects, fixed assets, and leases
• Collaborate with LBS Site Liaison, Financial Operations, and Technical Accounting teams to meet operational and reporting needs
• Maintain regular and reliable attendance
• Perform other duties as assigned

Manager, LBS Project, Fixed Assets, Lease Accounting

Compliance

• The AVP, Regulatory and Accreditation Services surveys Lifepoint freestanding behavioral health facilities for regulatory and accreditation compliance.
• Applies systems analysis skills and inductive reasoning skills to determine health care organizations' degree of compliance with applicable standards and functionality of care delivery systems.
• Engages Lifepoint Health behavioral health facility staff in interactive dialogues on standards-based issues in health care to assess compliance and to identify opportunities for improving compliance.
• Prepare regulatory and accreditation reports that link individual standards deficiencies with potential systems vulnerabilities and related organization risk points.
• Effectively communicates this information to Lifepoint Health facility leadership in a clear, concise and collegial style.
• Participates in other needed Regulatory & Accreditation activities as assigned by supervisor.

AVP, Regulatory & Accreditation Services

Recruitment

• Develop and maintain strong relationships with internal and external clients to ensure achievement of staffing needs to support Lifepoint’s overall strategic growth goals.
• Manage entire recruiting life cycle in compliance with Lifepoint standards to include but not limited to position management, sourcing and advertising position, Applicant Tracking System activity, resume screening, interviewing, feedback management, hiring recommendations, offer presentation and negotiation, and internal transfer process.
• Partner with individual hiring managers to understand current and future staffing needs as well as to ensure compliance with federal/state laws and regulations.
• Prepare and maintain staffing reports and track key staffing metrics.
• Regular and reliable attendance.
• Perform other duties as assigned.

Recruiter

Insurance

• Participate in and document walkthroughs
• Prepare workpapers and draw conclusions to fulfill the annual internal audit and assurance plan
• Assist in executing risk-based audit procedures and work programs for each assigned project
• Prepare work programs as assigned with adequate supporting documentation
• Balance the execution of simultaneous projects
• Gain understanding of effectiveness of controls
• Communicate with business partners on all projects
• Regular and reliable attendance

Assurance Services Intern

Data Engineer

• Design and implement data pipelines using Azure Data Factory, Synapse Pipelines, Fabric Notebooks, and dbt (data build tools)
• Develop and manage Fabric Warehouses and Lakehouses, ensuring schema compatibility, performance, and compliance
• Integrate data across cloud and on-prem sources, including SQL Server, Azure Blob, REST APIs, and third-party systems
• Configure linked services and authentication using service principals, managed identities, and secure credential stores (e.g., Azure Key Vault)
• Enable AI-readiness by preparing semantic models, marking artifacts as 'Ready for AI,' and supporting Copilot integration
• Optimize data storage and compute using Fabric capacities, partitioning strategies, and workload management
• Implement governance and security controls, including Purview integration, sensitivity labels, and RBAC
• Collaborate with data scientists, BI developers, and compliance teams to deliver reproducible, scalable solutions
• Monitor and troubleshoot pipelines, warehouse performance, and workspace configurations using Fabric Admin Portal and telemetry tools

Medical writer

• Accurately performs patient assessments and identifies patient needs
• Identifies and initiates appropriate nursing interventions
• Provides care appropriate to condition and age of the patient
• Performs timely and appropriate documentation relating to medical necessity in the medical record
• Responsible for completion and revision of the Interdisciplinary Care Plan for each patient
• Performs timely and accurate QI assessments
• Facilitates improvement in the overall quality, completeness, and accuracy of clinical documentation.
• Conducts daily reviews of inpatient medical records to identify missing, vague, and/or incomplete diagnoses and procedures.
• Utilizes coding and clinical expertise to identify opportunities and ensure the accuracy and completeness of clinical documentation used for measuring and reporting physician and hospital outcomes.
• Tracks and trends specific opportunities for CDI process improvement through the utilization of metrics reports.
• Prepares and presents educational programs to all internal constituents related to clinical documentation issues and coordinates same with clinical staff, physicians, compliance, and coding staff.
• Makes regular reports of progress toward goals associated with clinical documentation improvement opportunities and operational improvement plans.
• Participates in data collection to document findings and outcomes to drive quality improvement and improved clinical documentation.

Registered Nurse, Clinical Documentation Specialist

Full-stack Engineer

• Design, build, maintain, and optimize enterprise Identity and Access Management (IAM) platforms, services, and processes.
• Act as subject matter expert (SME) for multiple Identity and Access Management systems, tools, and processes.
• Build, design, and optimize identity platforms and integrations aligned to Health Information & Technology Services (HITS) strategic objectives.
• Develop, document, and maintain identity workflows and methodologies.
• Implement automation and integration solutions to improve operational efficiency.
• Serve as Level 3 escalation for complex identity-related incidents.
• Partner closely with Security, Infrastructure, Application, and Business teams to ensure identity solutions meet operational, security, and compliance requirements.

Senior Engineer, System

Manager

• Provide project management support to behavioral health clinical quality, nursing, and operational leaders
• Oversee projects from initiation through completion to ensure milestones are met on time and within budget
• Manage multiple project workstreams simultaneously across clinical reporting, systems administration, and policy maintenance
• Coordinate clinical reporting, forms management, and clinical systems administration
• Maintain and manage clinical and operational policies, including coordination of policy reviews in alignment with regulatory agency requirements
• Schedule, facilitate, and oversee clinical and operational meetings
• Assist with new behavioral health facility start-ups as assigned
• Monitor risks, timelines, and deliverables, escalating issues as needed
• Ensure compliance with hospital policies, regulatory standards, and HIPAA requirements
• Foster strong collaboration with internal stakeholders and project teams

Manager, Project

Business Development Rep

• Implements a comprehensive business plan to ensure Census and Mix Forecasts are met and/or exceeded.
• Ensures comprehensive external information is gathered on a continual basis with regard to markets, customers and competitors.
• Must have a strong understanding and ability to work in all business development roles, as needed.
• Develops and manages the marketing department's operating budget.
• Develops, organizes and maintains a data base system for decision support information including identification of community needs; demand forecasting; utilization of programs and services; competitive analysis; medical staff utilization trends.
• Serves as a liaison between Financial Services, Information Systems, and Business Development as it relates to internal data gathering and distribution of demand and utilization data.
• Ensures appropriateness of patient selection; assists patients/families in making informed admission decisions.
• Create and implement comprehensive marketing plans and programs annually and on an as needed basis for the facility's long and short term goals.
• Compares research findings on local, regional and national data in order to identify areas for potential cost and quality improvement by product-line and physician practice patterns.
• Establishes planning links with other health care organizations and agencies in order to obtain research information.
• Interfaces directly with managed care providers, key physicians and other program delivery personnel providing expertise in the development and implementation of business plans, situation analysis documents and feasibility studies to evaluate opportunities for new joint or shared program and/or service offering, and new product-line development, product enhancement and product differentiation in the competitive market environment.
• Consistently interfaces with Referral Sources, Case Managers and Managed Care Providers to create to achieve maximum revenue generation for the hospital while maintaining environment of quality care for the patient.
• Maintains a measure and tracking system delivering timely reports and presentations on a regular basis.

Area Director – Business Development

Therapist

• Communicate patient progress or problems to supervisor and other team members; instruct patient's family or nursing staff in follow-through programs
• Assist with patient scheduling and post charges daily to patient records
• Document patient care in accordance with regulatory, licensing, payer and accrediting requirements
• Maintain equipment and work area in a safe and clean condition
• Handle job responsibilities in accordance with the standards of the Company's Code of Business Conduct, the Corporate Compliance Agreement, appropriate professional standards and applicable state/federal laws
• Other duties as assigned

Certified Occupational Therapist Assistant, COTA

Call Center Representative

• Handle inbound calls in a manner that fall within the service level agreement (SLA) established for the department
• Display the ability to understand the reason/needs for the patient or clinicians call and page or contact the appropriate physician to meet the caller’s needs
• Ability to utilize and maneuver several different software systems to resolve customer inquiries
• Accurately document caller information and navigate scripts using active listening skills
• Meet specified goals and objectives assigned by management on a regular basis
• Provide exceptional customer service to all clients
• Maintain confidentiality of account information at all times
• Escalate any problems that may arise
• Adhere to the prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct
• Maintain awareness of and actively participate in the Corporate Compliance Program
• Assist with other projects as assigned by management

Call Center Representative, Medical Answering Service

Billing Specialist

• Acting as the primary support contact for assigned Epic applications.
• Coordinating all issues that arise in their application area.
• Understanding the choices involved in Epic application configuration.
• Performing in-depth analysis of workflows, data collection, report details, and other technical issues associated with software.
• Investigate end users’ preference while making build decisions.
• Analyzing business operations as they relate to build decisions.
• Prioritizing and implementing requested changes to the system.
• Analyzing new functionality in releases to determine how it should be used.
• Populating databases during the initial system build with assistance from vendor.
• Reviewing proposed new software.
• Coordinating software updates and changes.
• Reviewing and testing each new release.
• Collecting information regarding potential system enhancement needs.
• Preparing details of specifications as needed.
• Analyzing data conversion needs.
• Ensuring that data coming across an interface into an application meets the business need.
• Developing and documenting project team procedures for implementing system changes and other tasks.
• Setting standards for naming and numbering conventions and security classifications and adhering to these standards.
• Serving as a liaison between end users, third parties, and vendor implementation staff.
• Maintaining regular communication with vendor representatives.
• Working with vendor representatives and organization's business community and end users to ensure the system meets the organization's business needs.
• Helping vendor staff to better understand organization's operational needs as they work with our project team and end users to validate workflows, build, and configuration based on vendor’s standard system.
• Establishing change control processes and procedures for the system.
• Maintain proficiency in Epic software via training sessions, NVT, CEE, webinars, seminars, etc.
• Troubleshooting problems and questions from end users.
• Working with report writers to ensure that end users have the needed reports.