Lifepoint Health®

Analyst

• Provides oversight of the Company’s Information Technology Services (ITS).
• Consults with Rehab expert users on the identification of needs and development of systems.
• Leading Rehab HCS implementation new starts, employee transitions.
• Coordinate HCS closures including asset retrieval, decommissioning of site in systems.
• Liaison for Rehab operations implementation, direct and host project meetings.
• Support for current HCS applications and future applications implemented.
• Acts as a liaison between the field executive leaders, operators and information systems.
• Assist in new device procurement processes for HCS.
• Assist in mobility device support for HCS.
• Provides oversight of identified clinical and operational work requests.
• Participates in technical training for systems and implementation.
• Provides collateral for technical implementations as needed.

Senior Analyst, Rehab HCS Support

Accountant

• Manages the monthly balance sheet account reconciliation process for multiple entities across the organization.
• Reviews account activity, identifies reconciliation variances, and ensures timely resolution.
• Maintains familiarity with account classifications to properly analyze and document reconciliation items.
• Supports quarterly reviews and annual audits by providing documentation and responding to auditor inquiries.
• Collaborates with Site Liaisons, site CFOs, and module owners in the LBS Technical Accounting team to ensure accurate and supported balances.
• Observes and enforces internal controls to safeguard assets and ensure the integrity of financial data.
• Performs account analysis to identify trends, variances, and process improvement opportunities.
• Researches and applies new accounting standards and assists in evaluating their organizational impact.
• Provides training and guidance to junior accounting staff.
• Assists with special projects and other duties as needed to support the HSC Accounting department.
• Maintains regular and reliable attendance and performs other duties as assigned.

Staff Accountant II, Balance Sheet Management

Manager

• Supervise all activities relating to the administration and maintenance of Lifepoint Health’s employee retirement and financial education programs.
• Provide expertise and strategic leadership for the functional areas of retirement benefits, including, but not limited to the company’s 401(k) plan, deferred compensation plan, and financial education platforms.
• Serves as a member of Lifepoint Health’s investment advisory committee, the Plan Administration Committee.
• Develop ongoing metric/measurement methodology, analytic reporting, and communication material to promote the understanding of all Lifepoint Health’s retirement programs.
• Manage day-to-day administration of Lifepoint Health 401(k) plan and deferred compensation plan.
• Provide support of HR Shared Services escalated employee issues.
• Ensure retirement plans are in compliance by monitoring relevant federal laws and regulations, including ERISA and Internal Revenue Code., completing compliance testing for 401(k) plan and non-qualified plans, overseeing external audit of 401(k) plans, and collaborating in filing various compliance reports including, but not limited to Department of Labor 5500 reporting, Summary Annual Reports (SAR), non-discrimination testing, etc.
• Coordinate with vendors for data collection and analysis related to plan audits, compliance filings, and information requests. Participate in the review and update of Summary Plan Descriptions (SPD), as well as retirement benefits communications materials.
• Develop and implement audit processes to facilitate the analysis of data input. Work with external and internal audit departments on transaction verification and documentation.
• Administers funding of Lifepoint Health’s retirement plans including the 401(k) plan, non-qualified plans, and deferred compensation plans in coordination with retirement consultants and the Plan Administration Committee.
• Responsible for project management to execute retirement program strategy including: enrollments, implementation of new vendors, acquisitions and divestitures, HRIS system integration and other department initiatives, coordinating with IT, Payroll, HR Shared Services, consultants, attorneys and other partners as necessary.
• Regular and reliable attendance.
• Perform other duties as assigned.

Manager, Retirement Plans

• Support MEDHOST EDIS system build and configuration, including updates to content and workflows, and manage ticketed support issues through resolution in collaboration with the vendor.
• Serve as 24 hour, 7 day a week support for MEDHOST electronic date information source (EDIS) system as assigned.
• Assist with change management efforts around the implementation of the ED informatics software through the development, design and execution of change management and enhancement processes.
• Manage support issues reported by facility staff via service now system and work with vendor to ensure root cause is identified and solutions are found.
• Assist with changes to the system as assigned, including the creation of training/educational documents around those changes in the system.
• Support facilities with education and training as needed for success as delegated by the team manager.
• Communicate with physicians, leaders and other stakeholders to develop realistic expectations and execute strategies to prepare physicians and other clinicians for the adoption of electronic clinical systems.
• Collaborate with facility leadership and clinicians to ensure clinical processes and workflows are supported by the electronic solutions.

Senior Analyst, ED Systems

Business Operations

• Understands Lifepoint’s Information Systems strategy and how it supports the overall business strategy.
• Exhibits expert knowledge of the business areas being supported.
• Plays a key role in advocating business and user requirements in support of Lifepoint’s business goals.
• Uses Lifepoint’s Information Systems standards to apply advanced technology and tools in the analysis, design, implementation, and support of ITS business solutions by successfully:
• Collaborating with business leadership to understand issues and analyze business needs.
• Designing solutions and fully documenting system requirements to meet business objectives.
• Working with Lifepoint infrastructure teams to implement and automate developed solutions.
• Supporting production applications (on-call problem resolution), as needed.
• Acts as an advisor to business teams in the design or selection of new application systems.
• Collaborates with external vendors as needed to understand the functionality of potential business solutions and to identify implementation requirements. Works with vendors and business partners to test systems as appropriate.
• May be asked to train users on application functionality or provide on-site at-the-elbow support as needed.
• Approximately 70% of time should be spent performing systems analysis activities – eliciting, documenting and refining requirements, testing application updates, and working with implementation teams on software implementations or conversions. Remaining time should be spent on end user support activities.

Business Systems Analyst

Billing Specialist

• Responsible for maintaining Revenue Cycle Services, and other departments with resolution of billing issues and/or denials requiring clinical expertise.
• Responsible for researching, working, and resolving claim denials and rejections in your assigned client.
• Assume ownership over your assigned clients for all aspects of the billing cycle, including Charges, Payments, and AR metrics and performance.
• Keep on task to meet all required deadlines and timeframes for customer and company needs.
• Assist in the development of processes and procedures for each assigned account.
• Monitors and analyzes current industry trends and issues for potential organizational impact.
• Communicate regularly with your assigned clients to alert them of trends identified and recommended resolutions.
• Collaborate with all departments to ensure billing accuracy and efficiency.
• Deliver timely required reports to the management team; initiates and communicates the resolution of issues, such as payer denial trends, collections accounts, inaccurate or incorrect charges.
• Ensure compliance with all relevant regulations, standards, and laws.
• Assist with any other projects as assigned by the Operations leadership.

• The Manager, Clinical Informatics leads a team that analyzes, designs, implements, and evaluates Electronic Health Record (EHR) systems.
• Actively collaborates with others in ITS, Quality, Operations, and others at the HSC.
• Manage, lead, direct, and provide support to a team that executes the strategy.
• Lead change management efforts around the implementation of clinical informatics software.
• Define content, build, and training needs for system enhancements.
• Work closely with third party vendors in accordance with organizational needs.
• Serve as subject matter expert (SME) in assigned EHR solutions.
• Create orientation programs for clinical staff related to changes in documentation systems.

Manager, Clinical Informatics – Acute

Director

• Ensures compliance with state and federal regulations.
• Enhances hospital visibility by involvement in community regarding mental health and substance abuse community needs.
• May supervise nursing management team where licensed and appropriate.
• Functions as a liaison between physicians, patients, referral sources, and employees.
• Ensures that the inpatient programs are staffed with the appropriate resources to ensure high quality of care delivery.
• Oversees the Infection Control Plan, understand the Infection Control Monitors and the JC Standards associated with Infection Control.
• Meets hospitals staffing and budget benchmarks.
• Assures adequate supervision and evaluation processes for all staff members and delegate these responsibilities as appropriate.
• Assists with orientation for new employees.
• Routinely reviews job assignments and utilization of staff.
• Monitors the hospitals quality/risk program as needed.
• Demonstrates an extensive knowledge of all regulatory standards including TJC, Medicaid, state, and federal laws.
• Works with hospital employees to identify risk/safety concerns and leads the team to take correction action as needed.
• Collects and analyzes data on hospital performance.
• Collects incident reports; records, analyzes, investigates data and reports to Quality Council and CEO.
• Utilizes the PDCA method to develop improvement plans for the hospital.
• Acts as a role model for excellent customer service and holds all staff to this standard.

Director, Nursing – Quality Resource, Behavioral Health

Compliance

• Support the intake, investigation, reporting determination, documentation and timely resolution of privacy and HIPAA rights concerns.
• Provide system support for facility privacy officers.
• Conduct quality assurance reviews of documentation and deliver targeted guidance to support continuous improvement.
• Provide guidance and training to staff on privacy policies, procedures, and best practices for handling sensitive patient information.
• Monitor policy revision timelines to maintain timely review of policies.
• Develop guidelines and standard operating procedures aligned with organizational policies and regulatory standards.
• Monitor regulatory updates and assess their impact.
• Support risk assessments and information security and privacy work plans.
• Coordinate privacy and information security related education and training initiatives.
• Track participation and assist with communications.
• Support the facility privacy officer onboarding process.
• Monitor assignment, audit and incident completion.
• Maintain documentation and dashboards for leadership review.
• Work closely with Privacy leadership and facility privacy officers as well as legal, IT, compliance and clinical departments to ensure a comprehensive approach to privacy.
• Support enterprise-wide initiatives aligned with Lifepoint Information Security and Privacy goals and requirements.

Senior Compliance Analyst

Financial Planning and Analysis

• Develops and implements departmental goals, plans, and standards that meet requirements/objectives of the organization.
• Directs and evaluates departmental operations to achieve performance and quality control objectives.
• Plans and monitors staffing activities, including hiring, orienting, evaluating, disciplinary actions, and continuing education initiatives.
• Prepares, monitors, and evaluates departmental budgets, and ensures that the department operates in compliance with allocated funding.
• Coordinates and directs internal/external audits.
• Creates and fosters an environment that encourages professional growth.
• Ensures department stays focused on their important role in the continuum of care.
• Ability to travel as needed.
• Other duties as assigned

Director, Finance Resource – IRF

Operations

• Assists in obtaining facility access for the coding team including Lifepoint and vendor coders.
• Runs DNFC, productivity, and other monitoring reports and analyzes data as requested by coding management.
• Assists in monitoring facility staffing needs.
• Responds to requests from hospital departments, physicians, patients, families, etc. that ensures customer service excellence.
• Must have excellent written and verbal communication skills, including the ability to present ideas and concepts effectively across organizational levels as will be working with physicians, Chief Financial Officers, and hospital department management.
• Leads by example; promotes teamwork by fostering a positive, transparent, and focused working environment which achieves maximum results.
• Other duties as needed and assigned by Coding leadership, including but not limited to leading and conducting special projects. Develops project work plans, facilitates resource allocation, executes project tasks and obtains assistance from other intra and inter-departmental resources, as required.

Coding Operations Analyst

• Monitor security systems and respond to alerts and incidents.
• Conduct threat analysis and vulnerability assessments.
• Investigate and document security breaches and incidents.
• Collaborate with IT teams to implement security controls and best practices.
• Maintain and update security tools, including Email Security Gateway, EDR/XDR, SIEM, and SSPM.
• Assist in audits and compliance efforts related to HIPAA, HITRUST, and other frameworks.
• Provide security awareness training and guidance to staff.

Cyber Threat Analyst

• Train providers and clinical staff on Lifepoint standard use of the athena clinical system and communicate and resolve issues for clinicians, vendors and team members when needed
• Assist and act as first point of contact for clinicians as they use supported ambulatory systems to manage patient care
• Review known issues and receive new issues from users. Communicate to vendors, market leadership, Service Now, etc. as required.
• Demonstrate proficiency with Lifepoint supported applications and develop a strong understanding of current clinical and business processes, practices and workflows in order to effectively train users
• Participate in training and work with end users and the respective systems vendors
• Provide go-live support for providers and clinical staff during go-live and provide on-going end-user and new employee training
• Coordinate training logistics and utilize training communication plans to provide an awareness of educational offerings, procure supplies and materials, and manages scheduling and registration for classes
• Participate in change management regarding fixes and enhancements, to assist staff in adopting new functionality and workflows and participate in coordination and communication of system updates and changes
• Conduct specialized training such as new employee orientation, mock-up, etc., as required or assigned by management
• Provide on-site support during high peak time initials go-lives, optimizations and for new functionality
• Collaborate with the project team to populate and establish training environments for training activities

Clinical Adoption Ambulatory Analyst

People Operations

• Execute subject matter expertise in the People Services Module.
• Triage and manage queue and work with Senior Analyst to ensure ticket resolution.
• Manage the processes for decision making for systems and data reporting.
• Gather, analyze, and present insights and reports to support decision-making for People Services.
• Collect, cleanse, and validate data from various systems.
• Design and develop reports, dashboards, and visualizations to present metrics, trends, and insights to business users.
• Provide data consultation by analyzing data to identify patterns, trends, and correlations, and provide actionable recommendations.
• Recommend opportunities to streamline reporting processes, automate data collection and analysis, and enhance data visualization techniques to improve efficiency and effectiveness.
• Perform requirements gathering, development, documentation, maintenance, and training for reporting and analytics in Oracle Fusion Cloud.
• Conduct testing to ensure accurate and reliable People Services reporting within Oracle Fusion Cloud.
• Ensure People Services data integrity and accuracy by resolving data quality issues and performing data reconciliation for data consistency across modules and reports.
• Evaluate existing reporting processes to identify opportunities for improvement and automation.
• Provide user support and training on ERP analytics features and functionality, including report generation, data extraction, and analysis.
• Acts as a resource for colleagues with less experience.
• Maintain regular and reliable attendance.
• Perform other duties as assigned.

People Services Reporting Consultant

• Work closely with the Director of Medication Management Informatics, team, and peers to provide core system expertise and assistance as needed to successfully implement patient data automation and work through the system life cycle.
• Assist with change management efforts around the implementation of medication informatics software through the development, design and execution of change management and enhancement processes.
• Assist with training and oversight of building, maintaining clinical information systems, assist in ensuring that policies are being followed, establishing, maintaining, and establishing and assuring pharmacy department understand the process and appropriateness of maintaining the clinical information system.
• Assist with monitoring new system setup and training to ensure adherence with enterprise-wide operational, regulatory, and clinical/medication process guidelines.
• Assure industry and evidence based best practice will be implemented wherever possible to support the highest standard of care, meet regulatory requirements, and improve patient outcomes by working through the facility Chief Nursing Officer, local clinical leaders, and pharmacy management.
• Engage facility pharmacy staff, vendors, and others, both from HSC and the individual facilities, to support the use of the technology and information contained in the clinical information systems.
• Fulfill duties and responsibilities assigned or delegated by Manager, Director or AVP.
• Provide enhancement request identification, documentation, and prioritization, as well as efforts to reduce variation of clinical processes throughout the enterprise.
• Provide hands on assistance and support to facilities in all phases of high stakes initiatives such as CPOE, Barcoded Medication Administration (BCMA), medication standardization, etc.
• Regular and reliable attendance.
• Perform other duties as assigned.