Life File LLC

Data Analyst

• Integrate data from multiple marketing platforms (e.g., ad platforms, email, social) with internal systems including order, finance, and operations data.
• Develop and automate reports that measure marketing campaign performance, ROI, and efficiency, with a focus on multi-touch attribution and SaaS-style marketing efforts.
• Deliver analyses for Marketing and Rev Ops leadership, surfacing insights on the customer journey, lead quality, conversion funnels, and campaign attribution.
• Support the build-out of HubSpot CRM, ensuring data quality, and designing useful fields/objects that enable reps to access meaningful and actionable information.
• Collaborate with cross-functional teams to define requirements, track adoption, document processes, and ensure the CRM meets the needs of all customer-facing teams.
• Maintain dashboards and visualizations in BI tools to support fast, data-driven decision-making.

Data Analyst – Marketing and Revenue Operations

• Develop and maintain datasets that support accounting month-end close and revenue/expense tracking.
• Automate routine financial and billing reports, improving transparency for stakeholders in Finance and Accounting.
• Partner with the billing team to generate and distribute accurate invoices for the company’s largest customers, ensuring all charges align with contracts and agreements.
• Prepare ad hoc analyses and visualizations utilizing SQL and BI tools (Looker), supporting decision-making and process improvement.
• Contribute to ongoing improvements in the efficiency and accuracy of financial reporting and billing processes.

Data Analyst – Finance and Accounting

Administrative Assistant

• Answers and transfers phone calls, screening when necessary.
• Welcomes and directs visitors and clients in a professional manner.
• Responds to, resolves, and appropriately directs administrative inquiries and requests.
• Coordinates and schedules travel, meetings, and appointments for executives, managers, and staff.
• Provides support for executive meetings, events, and conferences.
• Purchases and maintains appropriate levels of office supplies and coordinates maintenance of office equipment at all locations.
• Conducts regular inventory audits to ensure accurate tracking of supplies and materials across departments.
• Keeps the company fully stocked with necessary supplies, proactively ordering replenishments as needed.
• Manages company swag, including ordering, organizing, counting, and distributing branded items for events and internal needs.
• Manages vendor relationships to ensure efficient ordering, delivery, and service quality.
• Performs light facility management duties as necessary and assigned.
• Ensures timely and accurate completion of projects, demonstrating strong follow-up and accountability.
• Handles confidential and sensitive information with discretion and integrity.
• Project Support: Responsible for assisting with special projects such as process improvements and event logistics
• Performs other related duties as assigned.

Human Resources

• Lead the optimization and continuous improvement of Workday modules and Integrations (e.g., HCM, Time and Absence, Benefits, Payroll, Recruiting, Compensation, Help, Learning and Advance Compensation).
• Partner with People Operations and business stakeholders to analyze needs, design solutions, and deliver configurations that improve processes and user experience.
• Translate business requirements into system solutions, integrations, and reporting dashboards that drive data-informed decisions.
• Manage Workday bi-annual releases: evaluate new features, make recommendations, and oversee adoption.
• Proactively troubleshoot issues and provide guidance, ensuring system stability, data integrity, and compliance.
• Develop and maintain process documentation, configuration logs, and knowledge resources.
• Provide training, support, and knowledge transfer to users and functional teams.
• Act as a collaborator and thought partner, staying current on Workday best practices and industry trends.
• Remain adaptable and proactive in a fast-paced environment, quickly adjusting to shifting project priorities, regulatory changes, and evolving business requirements.

Senior HRIS Analyst

Project Manager

• Lead the planning, execution, and delivery of projects, ensuring they are completed on time, within scope, and on budget.
• Demonstrated experience managing the design, construction, and renovation of healthcare or pharmacy facilities, including building and site development, utilities, and compliance with regulatory standards.
• Strong technical skills, including the ability to read and interpret blueprints, construction specifications, and mechanical/electrical systems documentation.
• Assist with department specific workload & resource management, aligning with department management on project roadmap planning and execution.
• Coordinate internal resources and third parties/vendors for the flawless execution of projects.
• Develop detailed project plans to track progress and adapt to scope adjustments.
• Manage the relationship with all stakeholders, ensuring effective communication throughout the project lifecycle.
• Perform risk management to minimize project risks.
• Create and maintain comprehensive project documentation.
• Measure project performance using appropriate systems, tools, and techniques.
• Report and escalate to management as needed.
• Manage the project budget, including invoicing and ensuring financial accuracy.
• Coordinate resources to support project execution and achieve desired outcomes.
• Drive process improvements and optimization initiatives within the PMO and across the organization, leveraging lessons learned and best practices.

Pharmacy Development – Facilities Project Manager

Financial Planning and Analysis

• Build and maintain models to forecast COGS, inventory turns, and margin contribution across product lines and locations
• Partner with procurement and operations to evaluate raw material costs, supplier trends, and production efficiency
• Support monthly, quarterly, and annual forecasting cycles, incorporating business drivers such as product mix, volume, and supplier dynamics
• Translate operational metrics into financial forecasts that guide leadership decision-making
• Develop and own KPI dashboards for supply chain performance—tracking spend, material usage, freight, and fulfillment efficiency
• Conduct variance analysis against budget and forecast, providing actionable insights on cost drivers and opportunities for optimization
• Deliver accurate, timely monthly reports and presentations that summarize financial and operational performance
• Collaborate closely with Operations, Procurement, and Finance leadership to identify cost-saving opportunities and margin improvement levers
• Provide data-driven recommendations to optimize inventory, sourcing, and shipping strategies
• Serve as the financial point of contact for supply chain initiatives and vendor evaluations
• Improve data consistency and reporting accuracy across ERP (NetSuite), Adaptive, and Looker dashboards
• Enhance visibility into cost structures and automate recurring analyses where possible
• Support process standardization for forecasting and KPI reporting across all operating entities
• Act as a trusted partner and analytical resource to supply chain leaders
• Promote a culture of accountability, transparency, and continuous improvement
• Partner cross-functionally with Finance, Operations, and Analytics teams to align cost metrics with organizational goals

Senior Supply Chain Financial Analyst

• Lead the development of advanced financial models, forecasts, and variance analyses to support strategic decision-making
• Analyze large and complex data sets to identify business trends, risks, and opportunities
• Prepare and present monthly, quarterly, and annual financial reports for senior leadership and stakeholders
• Evaluate business performance against KPIs and provide recommendations to improve financial outcomes
• Drive the annual budgeting and long-range planning processes in partnership with department leaders
• Perform competitive and market analysis to support strategic initiatives and benchmarking
• Present findings, recommendations, and scenario analyses to executive leadership in a clear and impactful manner
• Mentor junior analysts and contribute to the continuous improvement of financial processes and tools
• Build and automate reporting tools and dashboards using Looker, Google Sheets, and Adaptive Insights.
• Partner with Accounting, Sales, and Operations teams to streamline financial reporting and ensure data integrity.
• Utilize NetSuite and SQL to extract and analyze large datasets for actionable insights.
• Continuously identify opportunities for process improvements and automation within the FP&A function.

Senior Revenue Financial Analyst

• Lead and automate the full commissions lifecycle, from plan design and modeling to monthly processing, validation, and payouts.
• Partner with Sales and HR to develop incentive plans that balance motivation, fairness, and profitability.
• Build financial and compensation models to forecast sales performance, ROI, and margin impact.
• Integrate and optimize data across Adaptive Planning, HubSpot, and Looker to create a single source of truth for performance reporting.
• Support monthly and quarterly FP&amp;A processes including revenue forecasting, expense tracking, and variance analysis.
• Collaborate with department heads to link incentives and KPIs (CAC, LTV, NRR, margin) to strategic initiatives.
• Design executive dashboards that highlight performance trends, incentive spend, and forecast accuracy.
• Drive process improvement, automation, and data integrity across financial systems and workflows.
• Mentor analysts supporting FP&amp;A and compensation operations, building a high-performing finance culture.
• Continuously identify opportunities for process improvements and automation within the FP&amp;A function.

Manager, FP&A/Compensation

Customer Success Manager

• Cultivate strong relationships with prescribers, key stakeholders, and office staff, ensuring satisfaction and positioning Strive Pharmacy as a trusted partner.
• Work closely with internal teams such as Account Executives, Territory Sales Managers, and Operations to support sales efforts including assistance with orders and inquiries and overall satisfaction with service.
• Regularly pull and present data to sales team members, prescribers, and key stakeholders to identify clinic or provider needs and upsell/cross-sell opportunities.
• Proactively address customer concerns and issues across various service tiers, ensuring prompt resolution and unwavering commitment to customer satisfaction while identifying trends to implement proactive solutions.
• Promote territory growth and expansion utilizing data to identify opportunities to increase script volume and product usage.
• Effectively utilize HubSpot CRM to meticulously track and manage sales calls, customer interactions, and critical data, maintaining the highest confidentiality and data security standards.

• Lead and mentor a team of Customer Success Managers and Customer Onboarding Specialists, driving performance, engagement, and professional development.
• Establish and refine processes, metrics, and best practices to scale customer success efforts across markets.
• Foster a culture of proactive problem-solving, continuous improvement, and accountability.
• Partner closely with Sales, Clinical Operations, and other departments to align customer strategies with broader business objectives.
• Collaborate with Marketing and Enablement teams to enhance clinic onboarding, education, and engagement programs.
• Lead initiatives that drive alignment between sales objectives and service execution.
• Oversee the development and delivery of meaningful customer reports, performance dashboards, and business reviews.
• Track success against customer experience benchmarks, team KPIs, and business outcomes.
• Champion the use of CRM tools (HubSpot) to maintain detailed, accurate records of customer interactions and strategic initiatives.
• Implement scalable systems and workflows that ensure a seamless, personalized customer journey.
• Ensure compliance with HIPAA and other regulatory requirements through rigorous process adherence and training.

Manager of Customer Success

Product Manager

• Partner with cross-functional leaders to define, prioritize, and deliver on the product roadmap that aligns to Strive’s growth strategy.
• Develop clear product requirements, use cases, and success metrics for all initiatives.
• Lead discovery and market analysis to identify new product opportunities across pharmacy systems, patient experience, and provider enablement tools.
• Own the end-to-end lifecycle: ideation, requirements gathering, design collaboration, development, QA, and launch.
• Maintain a clear, prioritized backlog and ensure alignment with engineering, data, and operations.
• Drive accountability through sprints, documentation, and KPI tracking.
• Act as the primary liaison between the Product, Engineering, and Operations teams — ensuring seamless communication and alignment.
• Translate complex business needs into scalable solutions.
• Present roadmap updates and performance metrics to executive leadership.
• Use data-driven insights to measure success, improve efficiency, and drive feature adoption.
• Monitor key product performance indicators (time savings, user satisfaction, automation ROI, etc.).
• Lead retrospective sessions to identify process improvements and accelerate delivery.

Product Owner – Director

• Support the Supply Chain Project Manager and department leadership in the planning, execution and delivery of projects, ensuring projects are completed on time and within budget.
• Assist with department-specific workload and resource management, aligning with the Supply Chain Project Manager and department management on project roadmap planning and execution.
• Assist with internal stakeholder communication, ensuring relevant information is shared effectively throughout the project lifecycle.
• Manage project task flow by actively monitoring project or workflow boards and ensuring tasks are moving through the stages efficiently.
• Facilitate daily or weekly check-ins on tasks with project team members to track progress, identify roadblocks, and provide updates.
• Perform risk management to minimize project risks.
• Create and maintain comprehensive project documentation.
• Measure project performance using appropriate systems, tools, and techniques.
• Escalate issues and report project status to the Project Manager or management as needed.
• Drive process improvements and optimization initiatives within the PMO and across the organization, leveraging lessons learned and best practices.

Supply Chain Project Coordinator

• Lead the planning, execution, and delivery of projects, ensuring they are completed on time, within scope, and on budget.
• Assist with department specific workload & resource management, aligning with department management on project roadmap planning and execution.
• Coordinate internal resources and third parties/vendors for the flawless execution of projects.
• Develop detailed project plans to track progress and adapt to scope adjustments.
• Manage the relationship with all stakeholders, ensuring effective communication throughout the project lifecycle.
• Perform risk management to minimize project risks.
• Create and maintain comprehensive project documentation.
• Measure project performance using appropriate systems, tools, and techniques.
• Report and escalate to management as needed.
• Manage the project budget, including invoicing and ensuring financial accuracy.
• Coordinate resources to support project execution and achieve desired outcomes.
• Drive process improvements and optimization initiatives within the PMO and across the organization, leveraging lessons learned and best practices.

Corporate Finance and Development Project Manager

Account Executive

• Strategically identify and pursue opportunities focusing on high-value national partnerships.
• Drive expansion of Strive’s largest accounts, establishing strong, long-term partnerships.
• Cultivate relationships with executives and key stakeholders, positioning Strive Pharmacy as the trusted partner of choice.
• Assess client needs and present tailored solutions that demonstrate the full value of Strive’s offerings.
• Achieve and exceed ambitious sales goals and KPIs, contributing to business growth and national market presence.
• Stay ahead of industry trends, regulatory changes, and competitor activities to inform strategic sales decisions.
• Maintain accurate records, track opportunities, and manage sales pipeline using CRM.
• Partner with internal teams including CSMs, pharmacy operations, marketing, and product development to provide insights, optimize offerings, and ensure seamless client experiences.
• Lead executive-level presentations and negotiations, ensuring mutually beneficial outcomes for strategic partnerships.

Business Development Account Executive

Business Operations

Business Operations Project Manager

Project Coordinator

Architect

• Position Overview: An individual must be able to develop and deliver training (in all training modalities), collaborate with stakeholders, facilitate deep dives into training needs, support product enhancements, increase the team's visibility, and utilize data storytelling to identify training needs.
• Key Responsibilities:
• Demonstrates Expertise: Apply up-to-date expertise to the development, execution, and improvement of training plans by providing expert advice and guidance to others in the application of information and best practices; support and align efforts to the business needs; and build commitment for perspectives and rationales.
• Leads the Design, Development, and Execution of Training Programs: Identify and address operational needs with training development and/or enhancements; audit existing learning materials; create and oversee the development of content, procedures, and tools in a variety of media based on learning needs, target population capabilities, and job requirements; sequence learning objectives, course components, time allotments, and experiential activities; collaborate with user groups; conduct research on learner needs, knowledge and performance gaps, and needed behavioral changes; identify and recommend adult learning theories and methods that address training needs; and design training curriculum.
• Leads Technology Enabled Learning Solutions: Identify new technologies to support training needs; review, analyze, and evaluate current training systems and databases; compare system functionality and training program needs; recommend e-learning solutions; and drive adoption of tools across the organization.
• Provides and Supports the Implementation of Business Solutions: Build relationships and partnerships with key stakeholders; identify business needs; determine and carry out necessary processes and practices; monitor progress and results; recognize and capitalize on improvement opportunities; and adapt to competing demands, organizational changes, and new responsibilities.
• Leads Training Curriculum Development: Analyze and evaluate requests for training in order to guide curriculum development; determine skill or performance gaps; develop training metrics aligned with operational key performance indicators (KPIs); develop and approve content based on instructional methods and objectives (e.g., interactive exercises, games, simulations); provide feedback and support to ensure timelines, metrics, and work quality are achieved; develop content for skill gaps identified in collaboration with the operations teams; and work with key stakeholders to ensure accuracy of training program.
• Models Compliance with Company Policies and Procedures: Support the company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; and demonstrate and assist others with how to apply these in executing business processes and practices.
• Measures Training Effectiveness: Align training assessments with the operational business; collect and evaluate training and performance data; determine training's impact on operational key performance indicators (KPIs); collaborate with key stakeholders to enhance the effectiveness of training in addressing performance gaps; and utilize training data and feedback to revise the training programs.
• Architects New Programs: Lead the architecture and development of new training programs, ensuring they meet the evolving needs of the organization.
• Leads Project Teams: Oversee project teams responsible for designing new curriculum, ensuring timelines, metrics, and work quality are achieved.
• Creates Comprehensive Training: Develop training that encompasses onboarding, cross-training, upskilling/reskilling, functional business changes, employee development, and functional leadership development.

Instructional Designer / Learning Architect

General Counsel

• Establish and lead the company’s legal infrastructure, policies, and processes
• Serve as a collaborative partner to executive leadership, providing legal interpretation and support
• Support business growth while proactively identifying and mitigating legal risks
• Oversee contract review, negotiation, and execution for telehealth partnerships, clinical partners, suppliers, and other key stakeholders
• Develop and implement contract management systems and approval processes to support business development and operational efficiency
• Interface with outside counsel, ensuring cost-effective and high-quality legal support
• Lead legal due diligence, structuring, negotiation, and integration for M&A and joint ventures
• Advise on transaction strategy, risk allocation, and post-acquisition integration
• Provide legal support for financing transactions, including equity and debt offerings, private placements, and capital raises
• Draft and negotiate financing documents and coordinate with outside counsel and investors
• Oversee legal aspects of real estate transactions, including site acquisitions, leasing, and expansions
• Negotiate and draft purchase agreements, leases, and related documents
• Develop and implement strategies for protecting company intellectual property
• Oversee IP portfolio management, enforcement, and licensing
• In collaboration with HR, advise on employment law matters, including hiring, terminations, compensation, and workplace policies
• Support HR in developing and implementing compliant employment practices and resolving employment disputes
• Manage all actual and threatened litigation involving the company
• Develop and implement dispute resolution strategies that minimize operational disruption
• Oversee and coordinate with outside litigation counsel to ensure effective representation
• In collaboration with the CFO, support corporate governance matters, including board resolutions, consents, minutes, and subsidiary management
• Advise on legal entity structure and corporate formalities
• Provide legal guidance on FDA regulations, state board requirements, and multi-state licensing
• Support the compliance function in maintaining regulatory adherence across all jurisdictions
• Train and educate staff on legal best practices, intellectual property, data privacy, and marketing

Accounts Payable

• We are seeking a detail-oriented and proactive Part-Time Accounts Payable Specialist to join our finance team. This individual will play a critical role in ensuring accurate and timely processing of vendor invoices and payments, supporting the month-end close process, and helping streamline the AP workflow within NetSuite. The ideal candidate is experienced in full-cycle accounts payable, preferably within a multi-location or healthcare/pharmacy environment, and is comfortable working with new systems and evolving processes.
• Accurately process high volumes of vendor invoices and credit memos in NetSuite, ensuring appropriate coding and approvals.
• Review and verify invoices against purchase orders and receiving documents; resolve discrepancies with purchasing or warehouse teams.
• Prepare and execute weekly check runs, ACH, and wire payments in compliance with company policies and payment terms.
• Maintain vendor records and respond promptly to internal and external inquiries regarding payments and invoice status.
• Assist in the onboarding of new vendors, including W-9 collection and accurate entry into NetSuite.
• Reconcile AP subledger to the general ledger and assist in month-end close activities, including accruals and reporting.
• Support audit requests by providing documentation and explanations related to AP transactions.
• Help optimize the AP process within NetSuite, identifying and implementing efficiencies and automation opportunities.
• Collaborate with procurement, inventory, and finance teams to ensure accuracy across systems and departments.

Accounts Payable Specialist, Part Time

Accountant

• General Ledger Accounting: Prepare and analyze financial statements, including balance sheets, income statements, and cash flow statements.
• Reconcile bank accounts and general ledger accounts.
• Maintain accurate and up-to-date financial records.
• Assist with month-end and year-end close processes.
• Prepare journal entries and account reconciliations.
• Analyze financial data and identify trends.
• Payroll Allocation: Allocate costs to appropriate companies, general ledger accounts and cost centers.
• Ensure accurate allocation of expenses to specific projects or departments.
• Reconcile payroll allocations to general ledger accounts.

Staff Accountant

Content Marketing Manager

• Serve as a primary internal resource for compliance-related inquiries, providing timely and accurate guidance grounded in applicable laws and regulatory frameworks.
• Review and approve all informational, marketing, and promotional materials to ensure compliance with applicable standards and regulations, such as USP &lt;795&gt;, USP &lt;797&gt;, USP &lt;800&gt;, FDA and FTC marketing and promotion guidelines, HIPAA, and state-level requirements for both prescription and non-prescription products.
• Prioritize and manage content review requests based on business needs, deadlines, and regulatory risk, ensuring timely approvals and consistent compliance.
• Understand and advise on communications guidelines and regulatory requirements for Strive Pharmacy’s products and services, including prescription medications, OTC supplements, and other OTC products.
• Partner with the Marketing team to ensure all communications accurately represent Strive Pharmacy’s products and services and avoid misleading, unsubstantiated, or otherwise noncompliant claims.
• Support the creation, review, and ongoing refinement of standard operating procedures (SOPs) related to content compliance and promotional activities.
• Research, interpret, and apply state and federal regulatory requirements, serving as the in-house expert for applicable laws, standards, and guidance documents.
• Stay informed on evolving regulatory trends, enforcement actions, and best practices in pharmacy marketing compliance.
• Collaborate with the Legal team to ensure content aligns with broader compliance and risk management objectives.
• Develop and deliver training for the Marketing team and other related teams on compliance requirements and best practices for promotional activities.
• Maintain thorough documentation of content review processes, decisions, and approvals to support audit readiness and regulatory inspections.

Content Compliance Specialist

• The Content Compliance Specialist serves as a critical link between the Compliance, Clinical, Marketing/Communications, Brand, Sales, and Legal teams at Strive Pharmacy. This role ensures that all content produced and released internally or externally by Strive Pharmacy is accurate, compliant, and aligned with federal and state regulations. Content includes, but is not limited to, digital marketing campaigns, informational medication documents, patient and provider notices, educational presentations, print collateral, and social media posts for Strive Pharmacy’s products and services, including prescription medications, OTC supplements, and other OTC products.
• The ideal candidate will combine deep regulatory expertise with a collaborative mindset, enabling Strive to maintain the highest standards of integrity while delivering engaging and compliant communications.
• Serve as a primary internal resource for compliance-related inquiries, providing timely and accurate guidance grounded in applicable laws and regulatory frameworks.
• Review and approve all informational, marketing, and promotional materials to ensure compliance with applicable standards and regulations, such as USP <795>, USP <797>, USP <800>, FDA and FTC marketing and promotion guidelines, HIPAA, and state-level requirements for both prescription and non-prescription products.
• Prioritize and manage content review requests based on business needs, deadlines, and regulatory risk, ensuring timely approvals and consistent compliance.
• Understand and advise on communications guidelines and regulatory requirements for Strive Pharmacy’s products and services, including prescription medications, OTC supplements, and other OTC products.
• Partner with the Marketing team to ensure all communications accurately represent Strive Pharmacy’s products and services and avoid misleading, unsubstantiated, or otherwise noncompliant claims.
• Support the creation, review, and ongoing refinement of standard operating procedures (SOPs) related to content compliance and promotional activities.
• Research, interpret, and apply state and federal regulatory requirements, serving as the in-house expert for applicable laws, standards, and guidance documents.
• Stay informed on evolving regulatory trends, enforcement actions, and best practices in pharmacy marketing compliance.
• Collaborate with the Legal team to ensure content aligns with broader compliance and risk management objectives.
• Develop and deliver training for the Marketing team and other related teams on compliance requirements and best practices for promotional activities.
• Maintain thorough documentation of content review processes, decisions, and approvals to support audit readiness and regulatory inspections.