LG Electronics

Manager

• Engage directly with end users, resellers, consultants, and partners to understand project objectives, site constraints, and technical requirements.
• Conduct site assessments, review architectural plans, and translate business needs into solution requirements.
• Lead technical discovery sessions and provide advisory-level guidance on system architecture, infrastructure needs, and implementation expectations.
• Partner with LG Sales, Channel, Specifier, and Business Management teams to ensure cohesive engagement strategies across enterprise and large-venue opportunities.
• Provide technical leadership during customer briefings, demos, project reviews, and RFP responses.
• Assist sales leadership in opportunity forecasting, pipeline accuracy, and qualification scoring.
• Engineer integrated AV, DVLED, software, and controller architectures that align with project requirements, budgets, and deployment constraints.
• Lead the creation of project documentation including BOMs, SOWs, installation assumptions, technical validation packets, use-case designs, and solution narratives.
• Present solutions clearly and confidently to executive stakeholders, technical audiences, and customer engineering teams.
• Work closely with LG Eco-System Partners (mounts, CMS, controllers, software, IoT, compute, etc.) to evaluate and specify third-party products that complement LG solutions.
• Maintain awareness of partner roadmaps, new releases, and best-fit applications within the project portfolio.
• Ensure compatibility, availability, and cost-effectiveness of all selected components.
• Document project requirements, proposals, assumptions, engineering decisions, and risks clearly and consistently.
• Maintain accurate opportunity data, solution notes, BOM/SOW attachments, and activity logs within Salesforce.
• Report on pre-sales efforts, deal progression, and forecast readiness to the Sr. Manager of Solution Enablement and Sales Leadership.
• Provide expert guidance on AV technology trends, DVLED best practices, controller capabilities, infrastructure planning, and integration methodology.
• Act as a liaison between Design Services, PMO, Field Engineering, and Sales to ensure clean handoffs and successful delivery.
• Support scoping, value engineering, and technical review cycles for projects between $500K and $6M+.
• Collaborate with the Solution Enablement Operations team to develop project-based training materials, technical playbooks, and sales enablement content.
• Mentor junior SEMs and Solution Engineers on solution design, process adherence, and technical best practices.
• Train sales teams on opportunity qualification, solution standards, and LG solution positioning.
• Evaluate existing pre-sales processes and recommend improvements that increase speed, accuracy, and predictability in solution delivery.
• Facilitate post-engagement feedback from clients, sales teams, and project managers to strengthen future opportunities.
• Promote consistency in scoping, documentation, BOM/SOW structure, and technical validation across the SEM team.

Senior Solution Enablement Manager, LGE AV/DVLED