Field Service Technician – Appliance Repair

LG Electronics

Field Service Technician delivering exceptional customer service and repairing LG appliances. Traveling to customer locations in the St.

Posted 7/5/2026full-timeRemote • Florida • 🇺🇸 United StatesJunior💰 $25 - $30 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in diagnosing and repairing major appliances, electronics, and A/C units while delivering exceptional customer service. Proficient in using diagnostic tools and maintaining accurate documentation of repairs and service calls.

Highest-signal resume keywords

Appliance RepairTechnical DiagnosisCustomer ExperienceEPA CertificationField Service Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

TroubleshootingRepairing Major AppliancesData EntryInventory ManagementDocumenting Findings

Soft Skills

Customer ServiceDecision MakingCommunication

Tools & Technologies

Diagnostic Test EquipmentSafety Equipment (PPE)Vehicle

Certifications & Qualifications

Valid Driver’s LicenseEPA Certification

Industry Keywords

Field ServiceHome AppliancesRefrigerationSealed SystemsCustomer Satisfaction

About the role

Key responsibilities & impact

Deliver an exceptional customer experience while servicing our products in the home.
Diagnose and repair all major appliances, TVs and A/C units, manage inventory and perform administrative tasks.
Travel offsite to customers' locations to perform maintenance and repair of LG's equipment.
Properly use all safety equipment (PPE), vehicle and diagnostic tools provided by LG.
Conduct technical diagnosis and perform specialized repairs on a variety of electronics and home appliances.
Diagnose problems, assess the extent of the problem, document findings, make decisions to repair or replace parts.
Immediately and accurately process paperwork and perform data entry upon completion of each job.
Pre-screen next day service calls by obtaining necessary information.
Meet or exceed company metrics (customer satisfaction, fix right first time, revisits, parts management, OT %).

Requirements

What you’ll need

Minimum 1 year experience in a technical role (Field Service preferred).
Experience repairing major appliances (Refrigeration/sealed systems, cooking, cleaning products).
Experience in the use of tools, and diagnostic test equipment.
Ability to properly trouble-shoot, diagnose, repair and document product/system issues.
Valid Driver’s license in good standing.
Ability to obtain appropriate EPA Certification.
Meet physical requirements generally associated with field service repair such as continuous bending and lifting up to 50 pounds.

Benefits

Comp & perks

No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.