LexisNexis

Client Partner

• Driving retention and up-selling our existing customers
• Achieving customer satisfaction across the Corporate Legal customer base
• Ensuring effective client management and deployment of internal resources
• Expanding products and services within the assigned region
• Meeting Point of Sales goals and revenue goals within region
• Growing pipeline through active account management
• Owning the overall health and status relationship with the customer
• Managing complete sales cycle from opportunity identification through close
• Creating targeted, solution-oriented proposals
• Developing and tracking pipeline within assigned accounts utilizing CRM

Field Client Manager – Corporate Legal

Consultant

• Partner with sales and business unit leadership to identify opportunities for skills development and behavioural improvement
• Advise on best practices for performance improvement based on data, feedback, and observed trends and translate strategic business goals into actionable enablement and coaching initiatives.
• Collaborate with the Sales Enablement team and subject matter experts to design and deliver scalable coaching and training programs aligned with organizational goals.
• Develop frameworks for continuous learning, leveraging micro-learning, role play, and simulations.
• Support onboarding programs for new hires, focusing on ramp-up and behavioural excellence.
• Provide one-on-one and group coaching (remotely and in person) to sales professionals at all levels to reinforce training concepts.
• Observe sales calls and client interactions in Gong, to deliver actionable feedback and measurable growth plans.
• Reinforce sales methodologies such as Outcome Selling, Challenger, MEDDICC, through continuous learning experiences.
• Stay current on innovative sales enablement and adult learning practices, leveraging technology and AI tools to enhance delivery
• Drive continuous improvement by tracking coaching effectiveness through KPIs such as quota attainment, pipeline velocity, and sales productivity.
• Partner with sales leaders, analytics and operations teams to assess program impact, translate data into actionable insights, and report outcomes to key stakeholders.
• Refine and optimize coaching strategies based on performance trends, learner feedback, and evolving business priorities to maximize sales team effectiveness.
• Work cross-functionally with Sales Enablement, HR, and Learning & Development to ensure alignment of programs to talent strategies

Senior Performance Consultant

Full-stack Engineer

• Own the design and implementation of complex internal AI-enabled tools and workflows
• Partner closely with Product Managers, Business Analysts, and Engineering Managers to translate defined problems into scalable technical solutions
• Lead hands-on development using AI-assisted and agentic tools to accelerate delivery while maintaining code quality and reliability
• Evaluate, select, and apply appropriate AI development tools and patterns based on use case complexity and risk
• Perform and lead code reviews, providing constructive feedback and setting engineering standards
• Collaborate across global teams contributing to shared internal platforms and reusable components
• Troubleshoot complex issues across the stack and guide others in effective problem resolution

Senior Software Engineer

Scrum Master

• Serve as Scrum Master for one or more Agile teams, ensuring effective adoption of Scrum and Agile practices (Scrum, Kanban, or Scrumban as appropriate).
• Own team-level delivery governance and predictability, ensuring clear goals, realistic planning, and transparent signals on scope, risks and progress.
• Ensure work is visible, prioritized, and flowing through the system (e.g., backlogs, boards, WIP limits).
• Help teams create realistic sprint goals or flow target and meet commitments sustainably.
• Define and maintain team-level delivery metrics (e.g., throughput, cycle time, defect trends; DORA metrics where appropriate).
• Identify and make visible impediments impacting throughput or quality – both within and outside the team – and drive resolution in partnership with Engineering, Product, TPMs, and Product Operations.
• Facilitate Agile ceremonies including Sprint Planning, Daily Stand-Ups, Reviews, Retrospectives, and Backlog Refinement.
• Coach teams on Agile principles, self-organization, and continuous improvement.
• Foster a culture of trust, accountability, psychological safety, and constructive challenge.
• Support Product Owners and Product Managers in effective backlog management and value-based slicing of work.
• Use data and experiments to evolve ways of working rather than enforcing process for its own sake.
• Use quantitative and qualitative insights to identify bottlenecks, risks, and improvement opportunities.
• Facilitate outcome-focused retrospectives and ensure follow-through on improvement actions.
• Provide clear, concise status, risk and dependency signals to stakeholders, framed in terms of business impact.
• Where applicable, create and maintain delivery dashboards and queries in Agile tooling (e.g., Azure DevOps).
• Own cross-team coordination for work involving supported teams, ensuring dependencies, sequencing, and risks are understood and managed collaboratively.
• Partner with Product Operations and TPMs by providing accurate team- and cluster-level plans, capacity, and risk signals.
• Represent team realities in planning and prioritization forums.
• Collaborate with Design, Security, Data, and other functions to improve end-to-end delivery.
• Contribute to the evolution of Agile practices as the organization scales.

User Researcher

• Lead rapid discovery and evaluative research for internal, GenAI-enabled tools.
• Identify employee needs, pain points, and jobs to be done across roles and workflows.
• Select and apply appropriate research methods, balancing speed and rigor.
• Synthesize insights into clear, actionable guidance.
• Partner closely with product, design, engineering, and data science to frame problems and co-create solutions.
• Use analytics and system data to complement research.
• Apply AI tools to accelerate research planning, analysis, and synthesis.
• Manage multiple projects and priorities with minimal oversight.

Senior UX Researcher

Business Development Rep

• Building key relationships with General Counsel, Chief Legal Officer, and Legal Operations leaders at F1000 companies​​
• Leading tailored product demonstrations aligned to specific in-house legal use cases, validating value through discovery questions and showcasing relevant LexisNexis Workflow capabilities.
• Translating complex AI functionality into clear, outcome-driven benefits that resonate with key in-house stakeholders and leaders.
• Strengthening market perception of LexisNexis as a trusted, credible, and leading AI partner that helps in-house lawyers work more efficiently and effectively.
• Conducting ongoing research on customers, competitors, and market trends to inform sales strategy, differentiation, and value messaging.
• Driving revenue growth of LexisNexis Workflows within in-house legal departments by acquiring new customers and upselling across existing accounts
• Tracking LexisNexis Workflow implementation​s and customer experience and deliver periodic progress updates to client leadership in collaboration with Product Specialists.

Strategic Business Development Lead

Content Marketing Manager

• Act as the primary SME for legislation across North America and Canada
• Maintain deep knowledge of local frameworks while understanding global legislative approaches
• Work with the Legislation editorial team, advise across multiple projects on authoritative sources, acquisition models, update frequency, completeness requirements, and jurisdictional nuances
• Define content acquisition requirements and ensure reliable source coverage aligned with global standards
• Provide expert guidance on conversion rules, data modelling, versioning requirements, and publication workflows to ensure outputs meet user needs defined by product strategy
• Work with key stakeholders, develop and implement a content strategy for each jurisdiction, aligned with customer needs, commercial priorities, and global product roadmaps
• Identify new legislative opportunities, expansion areas, or improvements in coverage to strengthen market competitiveness
• Translate legislative and editorial requirements into actionable backlogs, user stories, and acceptance criteria
• Produce highquality editorial effort estimates for acquisition, conversion, enhancement, QA and publication activities
• Identify scope risks, constraints, and delivery dependencies early and communicate them clearly to PMs and stakeholders
• Work closely with GTO, Product and Technology to optimise the tooling ecosystem and ensure editorial workflows are efficient, scalable, and automation-ready
• Test new tools, enhancements and pipeline updates, providing structured and actionable feedback
• Coordinate editorial expertise across multiple concurrent projects, ensuring consistency, accuracy and compliance with global editorial standards
• Lead and participate in agile ceremonies, ensuring clear articulation of editorial requirements to PMs, BAs, developers, QA and other contributors
• Manage crossworkstream dependencies from acquisition through to publication
• Collaborate with colleagues across Editorial, Technology, Product, Commercial, GTO and regional leadership to ensure alignment and remove delivery blockers

Legislation Content Specialist – North America

Customer Success Manager

• Serve as the primary post‑sale contact, providing strategic guidance and support
• Lead onboarding to help customers achieve early value and confidence with our solutions
• Create clear success plans outlining goals, milestones, and expected outcomes
• Monitor customer health and proactively address risks to support retention
• Deliver regular business reviews focused on customer priorities and value
• Collect and advocate for customer feedback to inform product and service improvements
• Partner with Account Managers to ensure smooth handovers and aligned account strategy
• Work with Product, Marketing, and other teams to deliver a unified customer experience
• Identify growth opportunities based on customer needs and usage trends
• Share insights, risks, and recommendations with the Regional Manager, Customer Success
• Contribute to advocacy efforts such as case studies and user engagement activities
• Maintain accurate customer information and activity data in CRM systems (e.g., Salesforce)
• Track and report portfolio metrics, including adoption trends and renewal signals
• Follow customer success playbooks and support continuous improvement of team processes
• Identify opportunities to streamline workflows and enhance the customer experience

Attorney

• Interacting frequently with customers, identifying needs and prioritizing customer requirements.
• Defining and evaluating product hypotheses in a quantitative manner, such as AB testing.
• Assisting on launch plans through coordinated development with external customer-facing teams, such as Marketing and Sales.
• Owning the content and delivery of customer activities and training sessions in support of market roll-out.
• Participating in product discovery, according to defined process, for new product development.
• Managing portions of the product life-cycle.
• Determining strategic product vision and priorities for a feature area, and shaping future product direction.
• Creating Product Development plans, including opportunity assessment and business case.

Legal AI Product Manager

• Meeting and surpassing the set financial goals and performance indicators.
• Positioning LexisNexis as the leading provider of trusted, cutting-edge legal solutions.
• Expanding existing accounts and secure new opportunities by introducing additional products and services.
• Developing and executing on strategic account plans to meet revenue targets and deliver exceptional client value.
• Diligently tracking all sales activity and opportunity progress in CRM tools.
• Collaborating with colleagues in customer success, product, and marketing to align on strategic priorities and drive business outcomes.
• Deliver clear and precise presentations both internally and externally, including to executive-level audiences.

Field Client Manager – Strategic Federal Gov't Accounts

• Developing new business opportunities in the SMB corporate for-profit SMB sector
• Utilizing value/consultative based selling techniques
• Communicating effectively the value of LN’s products and services via personal presentations and clearly written proposals
• Managing pipeline, financial forecasting, activity tracking and strategic, territory planning ensuring success
• Defining account strategies that enable sales by partnering with Nexis Solution Sales, Product and Marketing teams
• Preparing weekly/ monthly/ quarterly action plans
• Utilizing Salesforce and additional automation tools

Business Development Professional

• Manage a diverse team of approximately nine individual contributors across North America responsible for BPM, TCO, and content activities across multiple jurisdictions.
• Maintain an innovative, digital-first, analytics-oriented, empowered, flexible, and transparent culture that promotes diversity and inclusion.
• Conduct regular coaching sessions, mid-year check-ins, and annual performance evaluations for all direct reports.
• Continuously monitor and elevate individual and team performance; drive a culture of learning, growth, and accountability.
• Set and track productivity goals; define expectations for operational success and continuously raise the performance bar as the organization evolves.
• Oversee production and delivery of caselaw content for multiple jurisdictions, ensuring accuracy, consistency, and scalability.
• Drive operational effectiveness by integrating automation, AI, and analytics-based solutions into content workflows.
• Manage key internal and external customer queries and complaints professionally and promptly.

Manager, Court Content and Development

• Build and maintain effective long-term relationships with key senior-level decision makers.
• Own retention, expansion, and cross-sell strategy across a portfolio of large law firms (up to 800+ lawyers).
• Consistently meet or exceed revenue, pipeline, and activity targets through disciplined account planning and execution.
• Develop and maintain a deep understanding of customer business models and market challenges.
• Build trusted relationships with senior decision-makers and influencers across law firms.
• Lead consultative, insight-driven sales engagements that uncover customer objectives.
• Independently design and negotiate customized, multi-product offerings and commercial structures.
• Conduct regular executive-level status and strategy reviews to assess performance.
• Collaborate closely with marketing, product, customer success, and other internal stakeholders.

Legal Enterprise Field Client Manager

• Directing the adoption of workflows from Lexis+ AI with Protégé into legal practices and lawyer tasks and processes
• Supporting and directly driving sales of Lexis+AI with Protege
• Delivering a superior customer and prospect experience for Lexis+ AI with Protégé based on a deep understanding of lawyers’ legal practice needs, expectations and goals
• Growing usage and adoption of LexisNexis services with our customers
• Managing product trials and multi-stage, multi-stakeholder evaluations across complex organizations
• Preparing and delivering customer presentations to promote adoption and sales
• Developing and maintaining relationships with key contacts and decision makers within customer organizations
• Identify events and associations relevant to the advancement of the product and act as an evangelist for the adoption of LexisNexis AI solutions
• Assist in the development of online resources and content, such as videos, reference guides, emails, social media posts and in-product messages
• Bring meaningful insights from the customer and the market into the business to help improve our products and market knowledge.

Strategic Business Development Lawyer

Data Entry

• Work from home as a Data Entry Operator for LexisNexis Legal & Professional.