LexisNexis

Client Partner

• Drive renewals and expansion through proactive account planning, uncovering unmet needs, and delivering tailored, consultative solutions
• Build and execute strategic growth plans across defined territories in partnership with product specialists, customer success, and GTM operations
• Position LexisNexis legal research, analytics, and AI-enabled workflow platforms as essential solutions aligned to client practice groups and operational goals
• Develop trusted relationships with senior stakeholders including managing partners, firm leadership, KM leaders, and practice chairs
• Navigate complex buying groups and firm hierarchies to secure renewals and expand key relationships
• Use Salesforce, Gong, and Seismic to maintain pipeline discipline, track engagement, surface insights, and inform outreach strategies
• Provide structured feedback to internal teams based on client insights and usage patterns

Legal Client Manager – Large Law Firms

• Growing pipeline through active account management and executing a strategic account plan with the client
• Managing complete sales cycle from opportunity identification through close
• Creating targeted, solution-oriented proposals with appropriate positioning and pricing for software and services
• Developing and tracking pipeline within assigned accounts utilizing CRM and reporting weekly forecast and opportunity progression
• Working with clients and internal partners through issue resolution to drive customer satisfaction
• Representing product portfolio through speaking engagements, industry events and trade shows

Field Client Manager

Customer Success Manager

• Build and maintain strong, trusted relationships with partners
• Drive partner success through adoption, engagement, and retention strategies
• Coordinate and facilitate Quarterly Business Reviews (QBRs) with key partners
• Support onboarding, training, and ongoing partner enablement
• Identify opportunities for upselling and cross-selling (in partnership with BDMs)
• Act as a central point of coordination between partners and internal teams
• Prepare presentations, reports, and partner engagement materials
• Manage day-to-day partner requests, including onboarding and administrative processes
• Collaborate with sales, product, and operations teams to ensure seamless partner experience

Partner Success Manager

Attorney

• Research regulatory frameworks and identify opportunities for new content and innovation
• Design and build structured content, datasets and pilot compliance solutions
• Translate legal requirements into practical, usable content (not just theory)
• Develop templates, data models and prototype outputs
• Collaborate with legal, product and technical teams
• Use AI tools to enhance research, drafting and content creation

Digital Content Generalist – Legal, AI, Compliance

Analyst

• Provide second-level technical support across multiple platforms and disciplines
• Respond to incidents and service requests with professionalism and urgency
• Deliver clear, concise, and timely updates to stakeholders on issue status and workload
• Collaborate with cross-functional teams to meet project goals
• Follow security protocols for proper delegation of accounts and privileges
• Efficiently manage customer support cases in alignment with established support protocols and service standards

Tech Customer Support Analyst III

Financial Planning and Analysis

• Perform general accounting activities
• Prepare and reconcile ledger accounts and financial statements
• Conduct analysis and prepare reports on financial performance
• Collaborate with cross-functional teams for royalty-related issues

Senior Financial Analyst

AI Research Scientist

• Act as a subject matter expert supporting the development and improvement of AI solutions in the regulatory compliance market
• Validate AI-generated responses
• Identify areas for improvement
• Conduct legal and regulatory research
• Help structure content
• Review and validate AI-generated legal and regulatory responses for accuracy, relevance and usability
• Identify logic gaps, edge cases and performance issues, and recommend improvements
• Provide structured feedback to product, engineering and data science teams
• Support prompt design, evaluation frameworks and training data improvements
• Identify patterns and insights to enhance AI performance and customer experience
• Contribute to taxonomy, metadata and content structuring for AI systems
• Investigate customer feedback and determine optimal solutions
• Work across Australian, UK and global regulatory environments

Legal AI Researcher/Analyst – Regulatory Compliance II

Full-stack Engineer

• This role provides strategic and technical leadership to software engineering teams, including onshore, offshore, contractors, and interns, to deliver scalable, secure, and AI-enabled software solutions.
• The Manager drives execution across the software development lifecycle while evolving teams toward AI fluency, modern engineering practices, and product-centric thinking.
• The position partners closely with product, architecture, data, and business stakeholders to define and deliver high-impact solutions.
• It is responsible for building high-performing teams, fostering innovation (including GenAI adoption), and ensuring delivery excellence.
• Additionally, this role contributes to technology strategy, talent development, and organizational transformation, including the responsible adoption of Generative AI, automation, and intelligent systems.

Manager, Software Engineering

• Serving as the primary lead for designing and deploying custom workflows and vault templates for large law firm clients
• Partnering closely with firm stakeholders and LexisNexis sales and post-sales teams
• Engaging firm leadership, practice leaders, attorneys, and knowledge management teams
• Supporting early-stage demos and pilot programs
• Representing the voice of the customer
• Developing and maintain customer-facing and internal resources

Legal Engineer – Workflows Specialist

Security Engineer

• Own and evolve the enterprise vulnerability management program, including governance, operating model, and stakeholder alignment
• Define and execute an integrated roadmap for vulnerability management and security risk reduction initiatives
• Establish accountability, SLAs, and execution standards across security, engineering, and infrastructure teams
• Lead cross-functional risk reduction initiatives; manage timelines, dependencies, and escalation to ensure delivery
• Drive prioritization based on risk exposure, business impact, and regulatory requirements
• Align security, infrastructure, cloud, and application teams on remediation and risk reduction priorities
• Lead risk acceptance and exception processes, including analysis, approvals, and lifecycle management
• Maintain risk registers, treatment plans, and exception tracking aligned to business and compliance objectives
• Ensure appropriate risk segmentation across commercial and government environments
• Translate vulnerability and risk data into actionable insights for leadership decision-making
• Deliver executive-level reporting on risk posture, remediation performance, and program progress
• Define and track metrics to measure risk reduction effectiveness and execution performance
• Ensure audit readiness through complete, traceable documentation and remediation evidence
• Support regulatory and government requirements, including POA&M tracking and control validation
• Partner with GRC and audit stakeholders to meet contractual and compliance obligations​

Security & Risk Management Program Manager

Content Manager

• Execute the strategic roadmap for content portfolio delivery and enhancement.
• Develop a high-performing editorial team.
• Drive answer quality for L+AI experiences by ensuring analytical content performs effectively.
• Lead implementation of AI-enabled content creation workflows.
• Ensure content readiness for AI-powered products.
• Spearhead performance metrics and dashboards to monitor operating health.
• Partner closely with Commercial, Product, Technology, and other teams to identify new content opportunities.

Senior Editorial Manager, US Analytical Content

Director

• Serve as the primary Finance Business Partner to the SVP Editorial Operations and Editorial Operations leadership team, providing strategic financial insight, challenge, and decision support
• Lead financial planning, budgeting, forecasting, and long‑range planning processes across a global cost base exceeding $100 million
• Deliver timely, accurate, and insightful financial reporting and performance analysis for senior management and executive stakeholders
• Partner with operational leaders to drive transformation, productivity, AI‑enabled optimization, and cost‑efficiency initiatives
• Support strategic investment decisions through scenario modelling, business cases, and forward‑looking financial analysis
• Develop insight into operational and cost drivers, linking financial, productivity, and workflow metrics to business outcomes
• Leverage data, automation, AI, and advanced analytics to improve forecasting accuracy, transparency, and decision support
• Act as a trusted advisor and change agent within Editorial Operations and the broader Global Operations organization

Director, Decision Support

Account Manager

• Serve as the primary senior point of contact for USPTO commercial and contractual matters
• Build and maintain trusted relationships with key USPTO stakeholders
• Ensure high levels of customer satisfaction and alignment with USPTO priorities
• Anticipate and proactively manage risks within the partnership
• Lead all contract negotiations, renewals, amendments, and extensions with the USPTO
• Own the commercial terms, pricing structures, and financial performance of USPTO agreements
• Ensure compliance with federal contracting requirements and internal governance standards
• Partner with Legal and Compliance to manage contractual risk
• Own and manage relationships with subcontractors supporting USPTO contracts
• Negotiate and oversee subcontractor agreements, performance, and commercial terms
• Ensure subcontractor delivery aligns with contractual obligations and service levels
• Identify opportunities to optimize subcontractor performance, cost, and value contribution
• Monitor contract performance against financial targets and KPIs
• Provide regular reporting and forecasting to the CFO and senior leadership
• Identify and develop new opportunities to expand Reed Tech’s engagement with the USPTO, including selling into new business areas
• Drive account growth through proactive identification of unmet needs and new use cases within USPTO
• Identify and pursue opportunities with other government patent offices globally
• Support bids, proposals, and RFP responses related to USPTO and other government opportunities
• Align government partnership strategy with broader Reed Tech and RELX objectives
• Coordinate across Product, Technology, Operations, Legal, Real Estate Management and Finance teams to ensure successful contract delivery
• Act as the internal escalation point for USPTO-related issues
• Drive accountability across teams supporting USPTO deliverables
• Work closely with senior stakeholders including the President, VP Government, and other functional leaders across the organization
• Operate effectively across a matrixed organization to align priorities and drive outcomes

Director, Government Strategic Partnerships – Contracts

• Manage and coordinate assigned publications available online and in print
• Monitor authors to obtain manuscripts and updates according to established deadlines
• Recruit new authors and arrange replacements for authors who withdraw
• Participate in the editorial process and publication of French-language manuscripts
• Build and maintain strong relationships with the legal community, including practitioners, academics, members of the judiciary, librarians, and other external partners
• Contribute to various translation projects
• Serve as a point of contact for authors and members of our various teams.

Legal Editor – Éditeur juridique

Sales Operations Manager

• Support New Zealand sales operations, including cadence, pipeline hygiene, and process adherence
• Act as the NZ operational representative within Pacific Sales Operations
• Map and document sales processes and identify alignment gaps across AU/NZ/UK
• Introduce structure, definitions, and operating frameworks for the growing RC business
• Reinforce Salesforce usage, data quality, and reporting accuracy
• Support rollout and adoption of sales tools and technology initiatives
• Provide support for technology changes and migrations
• Assist with Excel-based sales tools and calculators as required
• Build strong relationships with stakeholders and support prioritisation of activities
• Drive AI and technology adoption by promoting AI fluency, sharing best practices, evaluating tools, and partnering with business, IT, and leadership to enable effective change
• Improve productivity and workflows by identifying and implementing AI, automation, analytics, and digital solutions that enhance decision making, customer experience, and operational efficiency