Large Law Print Client Manager

LexisNexis

Print Client Manager serving large law firms in transitioning to digital and AI-enabled legal solutions. Building trusted relationships and developing long-term strategies for legal research portfolios.

Posted 7/28/2026full-timeRemote • Ohio • 🇺🇸 United StatesMid-LevelSenior💰 $77,300 - $143,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in strategic account management and customer success within the legal sector, focusing on digital transformation and AI-enabled solutions. Proven ability to build relationships with key stakeholders and manage complex customer portfolios effectively.

Highest-signal resume keywords

Strategic Account ManagementCustomer SuccessConsultative CommunicationProject ManagementCRM Platforms

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account Strategy DevelopmentLong-Term Portfolio ManagementDigital Research PlatformsChange ManagementNegotiation Skills

Soft Skills

Relationship BuildingCollaborationOrganizational Skills

Tools & Technologies

Salesforce

Industry Keywords

Legal ResearchLarge Law AccountsAI-Enabled SolutionsKnowledge ManagementLegal Operations

About the role

Key responsibilities & impact

Serve as the strategic owner of assigned print portfolios within Large Law accounts.
Develop long-term account strategies that protect recurring revenue while positioning customers for successful adoption of online and AI-enabled legal research solutions.
Build trusted relationships with law librarians, knowledge management leaders, procurement teams, legal operations professionals, and firm leadership.
Create and execute multi-year migration strategies that thoughtfully transition customers from print publications to digital research platforms.
Partner with customers to manage change, mitigate business risk, and ensure continuity throughout digital transformation initiatives.
Help customers understand how LexisNexis content can be leveraged within an AI-enabled legal research ecosystem.
Participate in joint account planning and coordinated customer engagement strategies with cross-functional partners.
Collaborate across functions to ensure a seamless customer experience from initial engagement through ongoing success.

Requirements

What you’ll need

Strategic account management, customer success, consulting, or B2B sales experience.
Demonstrated ability to manage complex customer relationships with executive stakeholders.
Strong consultative communication, negotiation, and relationship-building skills.
Experience developing account strategies and managing long-term customer portfolios.
Ability to collaborate effectively across cross-functional teams.
Experience using CRM platforms such as Salesforce.
Strong organizational and project management skills.

Benefits

Comp & perks

Wellbeing initiatives
Shared parental leave
Study assistance
Sabbaticals