Lehigh Valley Health Network

Medical writer

• Oversees the daily operations of the RA Coding Team across a multi-facility, integrated healthcare delivery system.
• Supervises workflow, scheduling, and LVHN provider education efforts related to physician-based and ambulatory service documentation and coding, clinical quality measures, value-based reporting, and risk adjustment coding principles.
• Monitors daily operations to ensure the completeness of the medical record and compliance in coding, quality, and risk adjustment for physician-based and ambulatory services.
• Ensures departmental operations align with network initiatives and departmental goals.
• Incorporates performance and process improvement tools, resources, and processes for optimal efficiency, effectiveness, and responsiveness to changes in guidelines.
• Analyzes coding trends/issues and provides recommendations for process changes to improve RA CDI and coding workflow and outcomes.
• Leads and supervises daily workflow to ensure adequate coverage and staffing.
• Participates in hiring, onboarding, and ongoing evaluation of performance.
• Tracks and trends performance data for team members, provider compliance, and abstraction outcomes.
• Produces reporting and analytics and presents to leadership.
• Promotes accountability at all staff levels through coaching, training and education, performance monitoring, consistent feedback, commendations, and disciplinary action plans.
• Ensures that knowledge of risk adjustment models, pro fee coding guidelines, regulatory requirements, and additional relevant rules remain current as changes occur.
• Ensures compliance of all provider notifications, queries, and communication per AHIMA guidelines.
• Provides education and resources to RA coding team to ensure they are up to date with all relevant information as applicable to their role.
• Facilitates and directs provider and RA coding team education efforts for risk adjustment.
• Works with RA educator specialist to develop effective education content related to coding/billing, HCC, and risk adjustment concepts.
• Ensures education specialist is providing accurate and up to date education content to providers, coders, and CDI team in effective and appropriate venues.
• Serves as a resource for colleagues, physicians, and as liaison to internal departments and external customers.
• Collaborates with colleagues across the network and acts as HCC RA model, pro-fee coding, and clinical data core measure subject matter expert to disseminate outcomes and education.

Supervisor, Outpatient Clinical Documentation Integrity

Consultant

• Completes projects as assigned.
• Completes additional duties as assigned.
• Communicates any updates to leadership within the department.

Internal Consultant

Manager

• Provides mental health assessment, diagnosis, treatment, and crisis intervention services for adult and/or child members
• Coordinates care for clients and assists them in accessing services and resources
• Conducts clinical assessments for interpretation and treatment intervention
• Utilizes management activity to include authorization of services as well as management of denial and appeal process
• Provides case management and care coordination services for patients
• Acts as a liaison between patients, referral sources, and funders
• Ensures all patient discharge planning documentation is clear, concise, timely, and congruent with treatment team recommendations
• Manages all elements of mental health voluntary and involuntary commitments processes

Case Manager, Psychiatry - Per Diem

Financial Planning and Analysis

• Supports assigned geographic market hospital campuses working directly with finance and campus leadership to analyze and provide financial information and data for decision making
• Evaluates campus performance and looks for process improvements that generate favorable returns to the operating margin
• Provides monthly financial performance review of campus activity to regional SLT
• Compiles projections and vets assumptions on initiatives or opportunities to grow the market utilizing various systems such as cost, budget and EPIC
• Reviews and performs market analysis to understand viability of opportunities and initiatives and evaluates plan performance to assess success
• Assesses opportunities timely to provide action items in order to achieve or exceed budget including identifying opportunities for efficiencies, lowering costs or increasing revenue

Director of Finance – Hospital Operations

Therapist

• Administers radiation therapy as prescribed by a physician
• Travels between LVHN/LVPG Radiation Oncology sites as necessary
• Delivers a prescribed course of radiation therapy to patients and provides continuous monitoring during treatment
• Schedules daily treatment appointments, answers patient questions, and explains the procedures being performed
• Serves as a liaison between patient and other members of their care team
• Observes patient for any unusual reactions or events
• Monitors radiation equipment inventory and follows all safety regulations regarding radiation exposure
• Participates in CT Simulation procedures and/or other treatments/procedures
• Keeps current regarding developments, trends and techniques in radiation therapy

Radiation Therapist

• Oversees operations within practices.
• Provides leadership and works with colleagues by providing supervision and direction around practice operations as well as instilling the mission, vision, and values of the areas they lead.
• Ensures patient access, financial performance, efficient operations, effective growth, colleague development, and optimal patient experience takes place.
• Ensures that all relevant local, state, and federal guidelines as well as LVHN policies and training are maintained by the practices including the LVHN Compliance Policy.
• Communicates financial information to direct reports along with triad leaders and Administration.
• Communicates visit and volume information to all physicians and APC’s within the practice.
• Assumes responsibility for financial performance including supporting the budget development processes, budget expense monitoring, net patient revenue tracking, expense management, variance inquiry and explanation, and labor management.
• Monitors and responds to trends in patient experience.
• Performs service recovery duties for appropriate issues using sound judgment.
• Maintains working knowledge of quality efforts within areas of responsibility and supports high quality patient centered care including the implementation of quality initiatives where appropriate.
• Facilitates performance management of all reports including hiring, counseling and discipline, performance evaluation, professional development, retention, and training.

Manager, Physician Practice

• Responsible and accountable as a member of the Network Supply Chain Management (SCM) team for coordination and execution of new projects.
• Provides end to end supply chain services from planning/design stage to Go-Live.
• Collaborates with SCM and Network colleagues as a key member of the management team.
• Manages multiple priorities and projects while providing accurate, timely, and quality work.
• Leads the team and delegates appropriately.
• Provides periodic updates to the Core Team.
• Acts as a liaison between clinical and non-clinical functions and the Supply Chain Core Team.
• Responsible for the recruiting, selection and development of the Start-Up team.

Manager – Start-Up Services

• Conduct assessments of patient/family needs for the highest risk patients
• Collaborate with health professionals across the continuum
• Formulate a documented plan of care that ensures continuity and goal-setting
• Provide medication management, including medication reconciliation during care transitions
• Promote patient self-management and empower patients and families

Care Manager

• Provides monthly financial performance review of campus activity to regional SLT.
• Compiles projections and vets assumptions on initiatives or opportunities to grow the market utilizing various systems such as cost, budget and EPIC.
• Reviews and performs market analysis to understand viability of opportunities and initiatives and evaluates plan performance to assess success.
• Assess opportunities timely to provide action items in order to achieve or exceed budget including identify opportunities for efficiencies, lowering costs or increasing revenue.

• Evaluates, plans, directs, and administers programs of Occupational Therapy (OT)
• Plans and conducts OT programs to restore function and prevent disability
• Develops and updates an appropriate plan of care in collaboration with patient and family
• Implements individualized treatment plan using skilled evidence-based therapy techniques
• Provides occupational therapy treatment based on patient needs assessment
• Performs reassessment when indicated and modify therapy plans accordingly
• Communicates patient progress and limitations to supervisors and team members

Occupational Therapist – Per Diem

• Ensures and/or provides patient care in accordance with RN job description
• Assumes 24-hour accountability for management of patient care within assigned area
• Oversees administrative and operational issues for designated care delivery team
• Functions as a department team leader to support unit and hospital goals
• Uses effective communication styles with patients, staff, and colleagues
• Ensures staffing to meet patient care needs
• Coaches and mentors unit personnel

Manager, Patient Care Services – RN

• Responsible for improving the overall quality and completeness of clinical documentation in the medical record to reflect the severity of illness, clinical treatment, decisions and diagnoses of patients.
• Involves concurrent medical record review, DRG validation, querying providers, capture of clinical and quality indicators to ensure the thoroughness of documentation prior to coding and billing.
• Responsible for the day-to-day review and evaluation of clinical documentation by the Medical Staff and healthcare team in accordance with the network's designated clinical documentation policies and procedures.
• Calculates working DRG within CDI tracking systems/software.
• Performs follow-up on cases through patient discharge.
• Applies clinical knowledge and experience to the daily review and evaluation of the medical record including physician/clinical documentation, lab results, diagnostic information and treatment plans.
• Promotes integrity of clinical documentation and thoroughness of the medical record to ensure appropriate severity of illness, risk of mortality, length of stay and reimbursement are captured.
• Communicates with providers via verbal and/or electronic clinical documentation integrity queries to clarify missing, unclear or conflicting medical record documentation; identifies opportunities for service line and individual provider education and communicates to CDI leadership.
• Achieves key performance indicators in the areas of productivity/thoroughness and quality.

Clinical Documentation Specialist

Administration

• Plans, directs, organizes, leads, and coordinates the day-to-day operations of the Respiratory Therapy Department and other designated patient care support services
• Oversees goal setting, budget management, and results
• Develops and implements systems that enable consistent evaluation of care provided
• Manages budget in response to department requirements and monitors budget reports
• Assists in the development and implementation of policies/protocols/standards designed to facilitate improved care practices
• Coordinates projects to meet established objectives and to operationalize LVHN vision
• Develops measurable goals for the department consistent with mission and strategic plan
• Administers interviews; selects and hires all department personnel
• Monitors outcomes of budgets, clinical interventions, and customer satisfaction
• Participates in research and integrates appropriate research findings into delivery of patient care
• Provides clinical, consultative, technical, or informational services as needed

Administrator, Respiratory Services

Security Engineer

• Responsible for the system's development and enforcement of cybersecurity policy and strategy
• Protecting the organization's digital assets from cyber threats and attacks
• Oversees the selection, development, deployment, monitoring, maintenance, and enhancement of the system's cybersecurity technology.
• Evaluate emerging technologies (AI-driven security, IoT protection) and integrate them into enterprise defense strategies.
• Perform real-time monitoring of networks, endpoints, and cloud environments using SIEM and EDR tools.
• Conduct threat intelligence analysis, including monitoring dark web activity and emerging attack techniques.
• Lead technical investigations of complex security incidents.
• Identify and remediate vulnerabilities in applications, networks, and cloud environments.

Supervisor, Outpatient Clinical Documentation Integrity

Internal Consultant

Case Manager, Psychiatry - Per Diem

Director of Finance – Hospital Operations

Radiation Therapist

Manager, Physician Practice

Manager – Start-Up Services

Care Manager

Director of Finance – Hospital Operations

Occupational Therapist – Per Diem

Manager, Patient Care Services – RN

Clinical Documentation Specialist

Administrator, Respiratory Services

Cybersecurity Expert