Manager, Supply Chain Operations

Lehigh Valley Health Network

Supply Chain Operations Manager at Lehigh Valley Health Network directing operations across multiple hospitals. Responsible for staffing, compliance, and stakeholder communication in healthcare supply chain.

Posted 7/23/2026full-timeBethlehem • Pennsylvania • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Healthcare Supply Chain Management, focusing on operational excellence, compliance, and performance improvement. Proficient in leveraging technology and data analysis to enhance workflows and customer service.

Highest-signal resume keywords

Healthcare Supply Chain ManagementOperational ExcellencePerformance Measures and KPIsProcurement and Inventory ControlMicrosoft Excel Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Supply Chain ManagementData Entry SkillsPerformance ImprovementCompliance MonitoringProject Management

Soft Skills

Customer ServiceTeam LeadershipCross-Functional CollaborationCommunication Skills

Tools & Technologies

GPO WebsitesEDI ExchangesHospital Supply Chain ERP

Certifications & Qualifications

Associate’s Degree in Supply ChainAssociate’s Degree in BusinessAssociate’s Degree in Healthcare Administration

Industry Keywords

Healthcare Supply ChainRevenue CyclePatient ChargingOperational ProceduresQuality Processes

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Responsible and accountable as a member of the Network Supply Chain Management (SCM) team for the overall direction of the Network's SCM operations at each location.
Provides direction and management for the department's operations, human performances, and measurements.
Establishes, implements, monitors, and ensures compliance with policies, processes, and procedures.
Assesses challenges within the product supply chain and assists with corrective measures.
Collaborates with others within SCM and the Network as a key member of the management team.
Manages staffing, recruitment, and development of assigned team while promoting teamwork and cross-functional collaboration within SCM and the network.
Acts as a liaison between customers, SCM, and the operations team while ensuring high levels of customer service and satisfaction through proactive communication.
Builds relationships across functional areas with key external suppliers, partners and within the Network.
Leverages technology tools (e.g., GPO websites, EDI exchanges) for efficiency and leads technology application to streamline processes, reduce turnaround times, and enhance workflows while ensuring consistency in operations across all Network sites.
Proactively analyzes clinical customer needs to drive operational improvements.
Designs, implements, and educates teams on work processes aligned with SCM and Network goals.
Monitors adherence to operational procedures and safety standards, investigates non-compliance issues and implements resolutions.
Develops and implements performance measures and KPIs that drive continuous improvement and positively impacts departmental outcomes.
Identifies best practices and benchmarks performance indicators.
Establishes work group performance standards, oversees quality checks and applies quality processes to assess and improve departmental outcomes.
Manages multiple projects, priorities, timelines and tasks while adhering to budgetary objectives.
Leads the team in implementing changes aligned with operational excellence and applies expertise to solve complex problems.

Requirements

What you’ll need

Associate’s Degree in supply chain, business, healthcare administration, or other related programs.
5 years experience in Healthcare Supply Chain.
Data entry skills and proficiency with Microsoft suite applications including but not limited to Microsoft Excel.
Knowledge of procurement, inventory control, and hospital supply chain ERP.
Displays and promotes excellent customer service both with internal and external stakeholders.
Possesses knowledge of revenue cycle and patient charging.

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Professional development opportunities