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Registration Specialist
Lehigh Valley Health NetworkCoordinates all aspects of patient registration and insurance verification at Lehigh Valley Health Network. Engages with patients to ensure a welcoming experience and accurate scheduling.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient registration, insurance verification, and scheduling while ensuring a positive patient experience. Proficient in collecting financial responsibilities and managing documentation for timely reimbursement.
Highest-signal resume keywords
Patient RegistrationInsurance VerificationCustomer ServiceComputer ProficiencyDemographic Information Gathering
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient RegistrationInsurance VerificationDemographic Information GatheringFinancial Responsibility EducationDocumentation Management
Soft Skills
Interpersonal SkillsWelcoming AttitudeDiversity Interaction
Tools & Technologies
Computer ProficiencyTyping Skills
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Healthcare EnvironmentPatient ExperienceOut of Pocket FeesReferral Management
About the role
Key responsibilities & impact- Coordinates all aspects of patient registration, insurance verification, and scheduling
- Conducts patient interviews to gather demographic, insurance, and clinical information
- Educates patients regarding financial responsibilities and collects out of pocket fees
- Engages patients throughout the registration process to create a welcoming experience
- Ensures referring providers' orders are complete and match the appointment scheduled
- Scans insurance cards, scripts, patient identification, and all pertinent documentation
- Secures signatures to ensure timely reimbursement
Requirements
What you’ll need- High School Diploma/GED
- 1 year Customer service or 1 year Healthcare environment
- Computer and typing proficiency
- Ability to interact with a diverse customer base
- Must successfully pass the required training in two attempts or less
Benefits
Comp & perks- Health insurance
- Professional development opportunities
- Flexible working arrangements