Labcorp

Account Manager

• Support a diverse portfolio of key accounts account portfolio of clients, which means nurturing and managing the growth, profitability, retention, and satisfaction
• Build and maintain lasting professional relationships with Labcorp | Invitae’s clients
• Partner with Sales in proactive key account management
• Support the account renewal process test utilization by, driving performance, growth, expanding the use of Labcorp | Invitae’s products and services, and maximizing retention
• Support onboarding key accounts and lead generation
• Lead clients through the implementation process, managing timelines and the delivery of key milestones; coordinating internally to ensure successful launches of new/updated products, services, and policies
• Drive the account strategy, planning, and execution by developing strategic account plans that lay out metrics, client goals, and the client journey ensuring success in collaboration with the Team Lead and cross functional teams, as needed
• Create and present quarterly business reviews to deliver to client executives that identify key trends and tell a compelling data-driven story
• Maximize member enrollment utilization and engagement by developing and overseeing client marketing campaigns and new product launches
• Support Labcorp | Invitae’s revenue generation through timely implementations and tracking account health of KPIs, SLAs & PGs, projections, upsells and meeting renewals/revenue targets
• Work collaboratively with cross functional teams including Product, Medical Affairs, CS, Sales, Marketing, Legal, Finance and Engineering
• Develop planning and solutions based on specific challenges involved.

Strategic Account Manager, Client Success

Business Analyst

• Manage and strengthen relationships with EMR, HIS, LIS, and Practice Management Software vendors.
• Support integration and implementation of interfaces between Labcorp and client systems for electronic lab orders and results delivery.
• Negotiate pricing for interface integrations and related vendor solutions.
• Manage and prioritize client interface requests across assigned vendors.
• Serve as a primary liaison between Labcorp and EDI vendors.
• Facilitate communication and coordination between vendors, clients, and internal stakeholders.
• Maintain documentation including vendor contacts, pricing structures, workflows, and issue resolution records.
• Support internal stakeholders with vendor-related activities including pricing, prioritization, upgrades, and solution enhancements.
• Monitor vendor performance against service level agreements (SLAs) and industry standards.
• Evaluate vendor interface workflows to ensure adherence to industry best practices.
• Perform additional vendor management and operational tasks as assigned.

Vendor Relationship Management, Vendor Analyst

Platform Engineer

• Own the technical design for large, ambiguous, open-ended problems that span the Variant Knowledge Platform and the broader interpretation stack
• Define and evolve the data models for variant identity, classification, and annotation
• Design production-grade, versioned REST API contracts
• Lead the evolution of the systems that turn raw bioinformatic data into trustworthy variant- and sample-level information
• Drive the architecture for automating evidence placement and classification
• Define org-wide system architectures
• Lead cross-team technical programs
• Set the strategy for system operability
• Lead large-scale data migration and backfill efforts
• Mentor and level up engineers across multiple teams
• Partner with cross-functional stakeholders to identify business opportunities

Principal Software Engineer – Variant Knowledge Platform

General

• Utilize route management software to schedule, coordinate and dispatch specimen pickups
• Manage high volume email/phone traffic to coordinate resources (employees, vendors, etc.)
• Responsible for specific service area to ensure best possible solutions for client
• Achieve location productivity and expense targets while meeting customer expectations
• Ensure a balance between customer response time, accuracy and cost/productivity targets
• Follow standard procedures for field requests for service and dispatching calls
• Problem solve and provide potential resolutions for any specimen related issue
• Utilize multiple databases to process requests and inquiries
• Performs a variety of administrative/clerical duties as needed

Dispatcher

Chief Marketing Officer

• Drive new business and organize an annual book of upsell business while meeting and exceeding sales growth goals in the assigned territory.
• Achieve long and short-term sales objectives by providing specialty solutions.
• Serve as a subject matter expert and champion of Labcorp's expansive list of testing solutions for customers and prospective clients.
• Create effective customer relationships.
• Make in-person visits to clients on a regular basis to provide ongoing customer support, education on focus products, and market updates for the current customer base using sales analytics and insights.
• Act as a liaison between the client and Labcorp.
• Collaborate, communicate and actively contribute to new business opportunities with Labcorp Clinical Sales counterparts.
• Keep current with the competition's products, service offerings, and activity.
• Stay updated on new products, clinical guidelines, new developments in the industry & research trends.
• Use market data, sales analytics, and insights to make sales decisions and spot new business opportunities.
• Provide updates to senior leadership on key strategic initiatives and new business opportunities.
• Establish and maintain effective working relationships with all company support departments internally.
• Effectively manage travel logistics to maximize sales productivity.
• Attend local and national professional trade shows and events as requested.
• Update all relevant customer account information into Salesforce.com.
• Cold call and build a sales pipeline that will provide ongoing revenue goal achievement.
• Accurately forecast and maintain a sales funnel of new opportunities in line with a 90-day quota.
• Collaborate closely with team members to retain a current book of business.
• Perform in-services, training, and implementation with pertinent personnel and physician staff.
• Collaborate and actively contribute to new business opportunities with LCA counterparts.

Senior Marketing Executive – Outside Sales

Data Scientist

• Collect, clean, and analyze large and complex healthcare and operational datasets.
• Build, test, and deploy statistical and machine learning models to support business and scientific initiatives.
• Work closely with cross-functional teams — including IT, clinical, operations, and business leaders — to translate data into actionable insights.
• Support the development of data pipelines and workflows that ensure scalable and reproducible analytics.
• Contribute to data visualization and reporting dashboards for internal and external stakeholders.
• Document methodologies, analyses, and model results to ensure transparency and reproducibility.
• Stay current with new tools, technologies, and best practices in data science and healthcare analytics.

Associate Data Scientist

• Perform blood collections by venipuncture and capillary techniques for all age groups
• Collect specimens for drug screens, paternity tests, alcohol tests etc.
• Perform data entry of patient information in an accurate and timely manner
• Process billing information and collect payments when required
• Prepare all collected specimens for testing and analysis
• Maintain patient and specimen information logs
• Provide superior customer service to all patients
• Administrative and clerical duties as necessary
• Travel to additional sites when needed

Phlebotomist

Account Executive

• Develops and executes strategic account plans for assigned hospital and healthcare system accounts.
• Cultivates strong relationships with key stakeholders, including C-suite executives, physicians, laboratory directors, and purchasing managers.
• Meets and exceeds sales targets by identifying opportunities to upsell LabCorp's testing services and solutions.
• Collaborate with internal teams to develops tailored proposals and solutions that address the unique needs of each customer.
• Stays abreast of market trends, competitive activities, and regulatory changes affecting the healthcare industry.
• Leverages market insights to identify new business opportunities and inform strategic decision-making.
• Serves as the primary point of contact for customer inquiries, concerns, and escalations.
• Acts as a trusted advisor to customers, providing guidance on LabCorp's capabilities, test offerings, and industry best practices.
• Collaborates closely with internal teams to ensure seamless execution of account strategies and deliver exceptional customer service.
• Negotiates pricing, contracts, and service agreements with hospital and healthcare system accounts.

Hospital Key Account Executive

Solutions Engineer

• Lead Labcorp OnDemand’s cross-channel optimization, attribution, and marketing data science strategy in support of enterprise growth and acquisition objectives.
• Build, deploy, and operate marketing data science models, including attribution, media mix modeling, LTV, bidding enablement, and revenue forecasting.
• Ensure ongoing validation, calibration, and performance of measurement models to maintain accuracy, credibility, and business relevance.
• Define and govern marketing measurement standards, frameworks, and best practices across channels, teams, and partners.
• Own the marketing performance data foundation, ensuring high-quality, scalable, and accessible data for decision-making.
• Drive implementation and optimization of marketing data platforms and tracking infrastructure, including Freshpaint.
• Establish scalable marketing performance reporting that delivers clear visibility into channel effectiveness and revenue impact.
• Analyze full-funnel performance and ROI to inform spend allocation, optimization strategies, and growth planning.
• Translate complex modeling outputs into concise, actionable insights for channel owners and executive stakeholders.
• Partner with colleagues across marketing, data, and technology to operationalize analytics and influence strategic decisions.

Senior Manager, Marketing Optimization, Consumer Solutions

Analyst

• Performs routine high complexity analyses and interpretations of flow cytometry dot plots in the testing of leukemia and lymphoma specimens
• Analyzes data that comes from the lab
• Properly performs and documents quality assurance, quality control
• Properly prioritizes cases according to policy
• Adheres to all safety, quality control and documentation policies
• Recognizes problems that may adversely affect patient care and takes appropriate action
• Participates in required Continuing Education activities
• Serves as an example and resource to other testing laboratory personnel
• Assists in training of personnel
• Shows willingness to perform duties until they are complete
• Additional duties as assigned

Flow Cytometry Analyst

Billing Specialist

• Responsible for the development of strategies aimed at reducing addressable bad debt
• Partner with internal and external stakeholders to implement process improvements
• Direct interfacing with clients and/or Sales to address outstanding client balances
• Coordinate and work with Corporate Billing on customer facing initiatives
• Provide billing training to phlebotomists, Sales, and clients
• Work with clients and divisional employees to resolve billing issues
• Conduct comprehensive client audits to assess denials
• Engage and provide leadership for monthly sales meetings

Key Account Billing Specialist – Healthcare

Inside Sales

• Supervise, motivate, and develop a team of inside sales representatives.
• Conduct regular one-on-one coaching sessions focused on skills, productivity, and goal attainment.
• Lead team meetings, call reviews, and training sessions.
• Support onboarding and ramp of new hires.
• Ensure team meets or exceeds activity, pipeline, and revenue targets.
• Monitor daily performance metrics (calls, emails, meetings, conversions).
• Drive best practices in prospecting, qualification, and follow-up.
• Provide real-time guidance on deal strategy and objection handling.
• Enforce and develop sales processes, playbooks, and CRM usage standards.
• Maintain accurate pipeline and forecasting data.
• Identify process gaps and recommend improvements.
• Coordinate with cross-functional partners Sales & Marketing on lead flow, campaigns, and messaging.

Inside Sales Supervisor

• Drive new business and organize an annual book of upselling business, while meeting and exceeding sales growth goals in the assigned territory.
• Achieving long and short-term sales objectives by providing specialty solutions.
• Serve as a subject matter expert and champion of Labcorp's expansive list of testing solutions for customers and prospective clients.
• Create effective customer relationships.
• Make in-person visits to clients on a regular basis to provide ongoing customer support, education on focus products, and market updates for customers using sales analytics and insights.
• Act as a liaison between the client and Labcorp.
• Collaborate, communicate, and actively contribute to new business opportunities with Labcorp Clinical Sales counterparts.
• Keep current with the competition's products, service offerings, and activity.
• Stay updated on new products, clinical guidelines, new developments in the industry & research trends.
• Use market data, sales analytics, and insights to make sales decisions and spot new business opportunities.
• Provide updates to senior leadership on key strategic initiatives and new business opportunities.
• Establish and maintain effective working relationships with all company support departments internally.
• Effectively manage travel logistics to maximize sales productivity.
• Attend local and national professional trade shows and events as requested.
• Update all relevant customer account information into Salesforce.com.
• Cold call and build a sales pipeline that will provide ongoing revenue goal achievement.
• Accurately forecast and maintain a sales funnel of new opportunities in line with a 90-day quota.
• Collaborate closely with team members to help them retain their current book of business.
• Perform in-services, training, and implementation with pertinent personnel and physician staff.

Business Development Rep

• Lead divisional strategy to grow Labcorp’s diagnostics footprint across hospitals, IDNs, and large physician organizations.
• Build and manage executive-level relationships with healthcare leaders, including C-suite, clinical, and administrative stakeholders.
• Identify and structure partnership opportunities that align with Labcorp’s commitment to scientific innovation, operational excellence, and patient-centered care.
• Lead the growth of key accounts with a relationship map to target gaps with key stakeholders.
• Drive end-to-end deal execution, including needs assessment, proposal development, contract negotiation, and implementation planning.
• Map out and execute an ecosystem community outreach plan with health systems.
• Collaborate with internal teams to deliver tailored solutions that meet client needs.
• Monitor healthcare market trends, regulatory shifts, and competitive dynamics.
• Develop and present comprehensive quarterly business reviews.

Business Development Executive, Diagnostics

Product Manager

• Set and lead the digital product vision for MyLabcorp Consumer.
• Build and maintain a data‑driven product roadmap informed by market insights.
• Champion a consumer‑first mindset that emphasizes usability and accessibility.
• Translate consumer and market insights into innovative digital experiences.
• Validate concepts through research, experimentation, and rapid learning cycles.
• Partner with P&L owners, other product leaders, and cross-functional teams.
• Oversee end‑to‑end product execution, ensuring timely delivery and quality.
• Drive prioritization and trade‑off decisions to maximize consumer value.
• Establish and track KPIs to optimize consumer engagement and product performance.

Strategic Account Manager, Client Success

Vendor Relationship Management, Vendor Analyst

Principal Software Engineer – Variant Knowledge Platform

Dispatcher

Senior Marketing Executive – Outside Sales

Associate Data Scientist

Phlebotomist

Hospital Key Account Executive

Senior Manager, Marketing Optimization, Consumer Solutions

Flow Cytometry Analyst

Key Account Billing Specialist – Healthcare

Inside Sales Supervisor

Senior Marketing Executive – Outside Sales

Business Development Executive, Diagnostics

Executive Director, Product Management – Patient Solutions