Kraken Digital Asset Exchange

Social Media Manager

• Own xStocks social channels end-to-end
• Lead community management and growth
• Turn complex topics into clear, engaging content
• Run social for launches and announcements
• Work closely with product marketing, partnerships, and regional teams
• Drive both always-on content and reactive content
• Coordinate localisation with regional teams
• Support partner amplification
• Build and manage a high-signal community
• Create content yourself when needed
• Experiment across formats
• Use social + community feedback to inform content and overall strategy
• Own performance: reach, engagement, growth, retention

Senior Social Media Specialist

Compliance

• Develop, implement, administer, and enforce the firm’s compliance program in accordance with Rule 206(4)-7 under the Investment Advisers Act of 1940 (the “Advisers Act”) and all other applicable federal and state securities laws and regulations.
• Serve as the firm’s primary point of contact with the U.S. Securities and Exchange Commission, state securities regulators, and other regulatory bodies.
• Design, implement, and maintain the firm’s written compliance policies and procedures reasonably designed to prevent violations of the Advisers Act and rules thereunder.
• Conduct at least an annual review of the adequacy of the firm’s compliance policies and procedures and the effectiveness of their implementation, and document the results of that review.
• Identify and assess regulatory risks across all business activities and develop controls to mitigate those risks.
• Maintain and update the firm’s compliance manual to reflect changes in applicable laws, regulations, SEC staff guidance, and business operations.
• Oversee the firm’s Code of Ethics, including pre-clearance and reporting of personal securities transactions, gifts and entertainment, outside business activities, and political contributions.
• Oversee the preparation, review, and timely filing of Form ADV Parts 1, 2A (Brochure), 2B (Brochure Supplements), and Form CRS, including annual amendments and interim updates.
• Ensure timely filings on any such applicable regulatory filings/ requirements including Form ADV, Form 13F, Form 13H, U4s, and U5s.
• Serve as the primary liaison with the SEC’s Division of Examinations (formerly OCIE) and state securities regulators during routine examinations, inquiries, and investigations.
• Develop and deliver initial and ongoing compliance training for all employees, including investment professionals, operations staff, and senior management.

Chief Compliance Officer

Operations

• Act as a senior point of escalation for complex data subject rights requests
• Take ownership of key components of technology integration initiatives
• Lead the development of operational controls for privacy program effectiveness
• Advise business stakeholders on practical, risk-based privacy considerations
• Contribute to the coordination of regulatory inquiry responses
• Review due diligence responses from data processors and other service providers
• Support the development and continuous improvement of policies and procedures
• Maintain and improve the privacy program’s documentation framework

Privacy Operations Analyst

Product Designer

• Raise the bar for the industry by leading staff-level design work across Kraken’s onboarding and first-time user experiences, setting clear benchmarks for quality, usability, and trust.
• Define experience strategy for complex onboarding systems including identity verification, account setup, and first product access.
• Own large, ambiguous product challenges that span multiple teams, systems, and regulatory requirements.
• Shape and evolve Kraken’s design language, strengthening visual and interaction consistency across onboarding surfaces while guiding patterns adopted across teams.
• Drive exceptional end-to-end user experiences by partnering closely with designers, product managers, data analysts, engineers, and compliance stakeholders.
• Influence product direction through strong product thinking, user insight, and clear articulation of design decisions.
• Use behavioral data, experimentation, and customer insight to improve activation, onboarding completion, and time to first value.
• Lead by example in design reviews, raising the level of critique, design judgment, and craft across the team.
• Design high-fidelity interactive experiences using prototyping to explore flows, motion, system states, and edge cases.
• Apply AI thoughtfully in the design process to accelerate exploration, testing, and iteration while maintaining strong design judgment.

Staff Product Designer – Growth, Onboarding

• Raise the bar for the industry by creating forward-thinking designs that elevate Kraken’s brand and set new benchmarks for excellence.
• Shape and evolve Kraken’s design language, strengthening our visual alignment across products while also expressing unique brand expressions for products and platforms.
• Craft exceptional user experiences by collaborating closely with other designers, product managers, data analysts and engineers.
• Influence stakeholders to uphold the highest standards of design quality and user experience.
• Own your work fully, taking accountability for design quality, outcomes, and measurable results.
• Stay ahead of emerging trends, using customer insights to refine and advance our design direction.
• Contribute actively to design reviews, both seeking and offering constructive, supportive feedback that helps raise team-wide standard

Senior Product Designer – Growth, Onboarding

Technical Project Manager

• Drive end-to-end delivery of complex, cross-functional projects spanning customer onboarding, identity verification, KYC/AML workflows, and compliance tooling.
• Build and maintain custom automations, integrations, and reporting pipelines using the Atlassian REST API and/or MCP.
• Design and deploy multi-system workflow automations connecting Jira, Confluence, and third-party tools.
• Coordinate technical integration of third-party KYC, sanctions screening, and identity providers.
• Maintain ongoing capacity planning visibility model sprint and quarterly team bandwidth.
• Design and deploy AI-assisted workflows that reduce manual overhead across compliance operations.
• Build and manage project plans, roadmaps, dashboards, and release timelines.

Senior Technical Project Manager – Growth

Financial Crime

• Lead the development and maintenance of Payward's global AML/CFT compliance frameworks, including policies, governance structures, and financial crime controls (AML/TF, sanctions, KYC) across all jurisdictions, ensuring scalability as the business grows.
• Own the global financial crime risk assessment framework, encompassing Business, Customer, Country, Product, and Transaction/Blockchain Monitoring risk methodologies.
• Drive annual and off-cycle assessments, ensure outputs inform compliance strategy, and lead automation of these frameworks.
• Design and maintain global compliance frameworks covering three lines of defense, Anti-Bribery & Corruption, Consumer Protection, and proliferation financing.
• Provide second-line oversight to Regional Compliance Officers across all regulated entities, supporting regulatory inspections, and aligning global frameworks with local requirements.

Global Head of AML, Regulatory Compliance

Data Analyst

• Own the design of dashboards, growth marketing metrics, and performance reports
• Automate growth marketing data solutions, reporting workflows, and pipelines
• Dive into large, complex datasets for data models that facilitate full funnel reporting
• Translate growth marketing requests into reports and automated pipelines using Python, SQL, dbt, and Airflow
• Lead cross-functional projects to build and maintain high-quality data pipelines
• Drive experimentation infrastructure by leading design and launch of A/B testing frameworks
• Deliver insights that shape growth direction through clear storytelling

Data Analyst, Growth

• Own the design of dashboards, growth marketing metrics, and performance reports, turning data into actionable insights for stakeholders, cross-functional partners, and regional marketing teams
• Automate growth marketing data solutions, reporting workflows, and pipelines to boost efficiency and minimize manual intervention
• Dive into large, complex datasets to turn findings into scalable data models that facilitate full funnel reporting, analytics, and ML models
• Translate growth marketing and business requests into accurate reports and automated data pipelines using Python, SQL, dbt, and Airflow
• Lead cross-functional projects with analysts, engineers, and growth marketing teams to build and maintain high-quality data pipelines and sources
• Drive experimentation infrastructure by leading the design and launch of A/B testing frameworks, testing hypotheses, and translating results into clear growth recommendations
• Support ad-hoc data requests for campaign performance, client onboarding, growth reviews, and day-to-day business needs
• Deliver insights that shape growth direction through clear, data-driven storytelling

• Design and coordinate AI agent workflows that solve real operational problems
• Identify where AI can deliver the most impact within CE operations and take ownership of making those use cases work end-to-end
• Establish the data foundations, tagging logic, and system architecture that allow AI to make accurate, reliable decisions
• Act as the team's first mover — testing, applying, and refining new AI capabilities before they are rolled out broadly
• Design and maintain data models that support AI tagging, classification, and reporting across Client Engagement systems
• Audit and optimize data tables in Zendesk and connected platforms to ensure they are structured for AI consumption
• Define how support data categories, fields, and hierarchies map to desired AI output
• Identify gaps between current data structure and what is needed to unlock new AI capabilities
• Build and maintain dashboards and reports that surface AI performance signals, support trends, and operational health metrics
• Develop the Echo Report and other AI-driven reporting outputs that translate raw data into clear client and operational insights
• Monitor the feedback loop between AI outputs and human behavior
• Partner closely with senior AI and engineering leaders
• Act as the connective layer between CE operations, the AI/automation team, and engineering
• Champion AI literacy across the CE team
• Communicate data model changes, tagging updates, and reporting outputs to non-technical stakeholders
• Contribute to backlog prioritization by sizing the data readiness requirements of proposed AI and automation initiatives

Client Engagement Data Analyst – AI

Backend Engineer

• Design and implement robust services and libraries for payments integration across our products at Kraken
• Write reusable, testable, and highly efficient codebase
• Collaborate with cross-functional teams, including Product, Design, and Frontend Engineering to ensure seamless integration of new features and improvements in a large scale distributed systems architecture
• Partner closely with crypto native engineers

Software Engineer – Backend, Payments

DevOps Engineer

• Build and support infrastructure and tools, on-prem and in the cloud
• Drive standardisation: Author RFCs and internal guides covering process improvements, reliability patterns, and best practices
• Support, and guide engineers on SRE related topics
• Partner with product-development teams to identify, and eliminate friction

SRE, DevOps Engineer

Frontend Engineer

• Design, develop, and maintain high-quality applications using React
• Set the standard for high-quality code and lead complex software systems development
• Significantly influence technical decisions, contribute to technical strategy discussions, and shape product/domain decisions with an expert understanding of engineering best practices
• Mentor junior and senior engineers and provide constructive feedback
• Master multiple technologies and stay ahead of the curve with new tools and trends
• Design and implement scalable, maintainable, and fault-tolerant systems, with a deep understanding of complex software development architecture and design patterns
• Lead and collaborate on complex initiatives, and drive feedback and growth across teams
• Drive process improvements and lead by example with advanced experience in multiple software development processes

Senior Software Engineer – Frontend

Marketing

• Define and lead Kraken’s AEO strategy — spanning AI search (SGE, Bing Copilot), voice assistants, LLM integrations, and multimodal surfaces.
• Build and maintain Kraken’s entity and data ecosystem, ensuring accurate, structured, and retrievable information across Wikidata, schema, and knowledge graphs.
• Partner with Engineering and Product to implement AEO-first technical infrastructure (structured data, graph APIs, embeddings, crawl optimization).
• Lead AEO content architecture, guiding teams on creating short-form, citation-friendly, verifiable content aligned to AI retrieval behaviors.
• Collaborate with Brand, Legal, and PR to ensure Kraken’s data and messaging are authoritative, compliant, and discoverable in AI systems.
• Measure and optimize AI visibility and citations using emerging tools (e.g., Perplexity, Bing Copilot analytics, SGE monitors).
• Partner with Data Science to define AEO performance frameworks — moving beyond rankings toward citation share, retrieval rate, and AI-influenced conversion.
• Build internal education and best practices for AEO across Kraken’s global teams.

Senior Social Media Specialist

Chief Compliance Officer

Privacy Operations Analyst

Staff Product Designer – Growth, Onboarding

Senior Product Designer – Growth, Onboarding

Staff Product Designer – Growth, Onboarding

Senior Technical Project Manager – Growth

Global Head of AML, Regulatory Compliance

Data Analyst, Growth

Data Analyst, Growth

Client Engagement Data Analyst – AI

Software Engineer – Backend, Payments

SRE, DevOps Engineer

Senior Software Engineer – Frontend

Senior Marketing Manager – AEO