KnowBe4

Attorney

• Draft, review, analyze and negotiate various contract documents, including master services agreements, data protection agreements, statements of work, purchase orders, license agreements, reseller agreements, NDAs, RFPs, etc. in English and preferably in a second European language, with a heavy focus on technology contracts.
• Manage, participate in, and resolve general legal matters affecting the company’s international operations.
• Research legal issues and prepare memorandums to explain any risks/liabilities that could impact the company.
• Provide advice and interpretation of contract requirements, obligations, and risk exposure to management.
• Verify compliance with corporate guidelines and summarize risks for management review and approval.
• Assist with global expansion (including the integration of Egress or future M&A transactions, investor relations and/or stock purchases).
• Advise on intellectual property matters.
• Interpret and apply U.S. and foreign laws to business operations.
• Work with outside legal counsels.
• Offer counsel on a variety of complex legal issues.
• Implement strategies to avoid litigation and mitigate potential risks.
• Advise and provide support to the tax and finance departments for routine filings, as needed.
• Assist with the creation and maintenance of global compliance programs and process flows as needed by the affiliated entities.
• Conduct process and procedure audits to ensure legal compliance and that best practices are followed.
• Advise on contract status, legal risks, and the liabilities associated with different deals.
• Monitor and ensure compliance with required corporate filings.
• Stay informed on relevant laws and regulations that may impact the organization’s international operations.
• Provide genuine recommendations as to the hiring, firing, promotion, and discipline of subordinate employees to which the Company gives significant weight

Director, International Legal

Financial Planning and Analysis

• Partner with a predetermined sales team in order to understand key drivers of the businesses, transfer insight to the Snr. Manager of Strategic Finance, and facilitate specific analyses
• Responsible for the area budget and monthly forecasting
• Work with the Data Analytics team in order to deliver consistent messaging on results and metrics
• Work with the Planning team in FP&A to identify cost savings and/or secure resources for the business
• Review and understand financial statements and allocations
• Assist with headcount planning to ensure team is able to deliver their targets
• Monitor commissions earned on a monthly basis to ensure teams are on target for hitting OTE; identify reasons when targets are not met
• Work on business and/or executive presentations and dashboards
• Perform ad-hoc analysis and other projects as required

Senior Analyst, Strategic Finance

Revenue Operations

• Develop and implement the rhythm of the business for the SMB & Mid-Market segment of our Domestic Revenue departments. This includes our New Customer, Cross-Sell/Upsell and CSM teams, as well as Marketing and Channel.
• Communicate and prepare documentation on revenue performance for the VP of Processes and Programs / VP RevOps.
• Design and document key business processes within the Revenue segmentation and collaborate with the Business Process Management (BPM) team on any cross-functional processes that extend beyond the Revenue team
• Rapidly diagnose operational improvement opportunities and recommend initiatives to drive higher revenue performance and efficiency
• Collaborate with revenue leaders to automate or improve processes with revenue technology solutions
• Define actionable plans and roadmaps, align cross-functional stakeholders and lead successful implementation of large and complex change initiatives
• Design and compile all needed KPIs/data points through Excel and Slides that will be used to report up as necessary
• Engage SMB / MM Revenue leaders and sales representatives to identify training and development opportunities, and collaborate with the training organization to ensure training needs are met

RevOps Manager, SMB & Mid-Market

Account Manager

• Own and manage a large portfolio of established partners
• Establish productive, professional relationships with key personnel in assigned partner accounts
• Conduct initial onboarding and discovery with assigned partners
• Send regular marketing and communications to partner sales reps
• Develop joint marketing plans with premier and certified partners
• Conduct strategic conversations and create business plans with key partners
• Engage and guide partner sales and marketing teams on sales approach
• Assess, validate and communicate partner needs on an ongoing basis
• Perform brief product demos and partner portal walkthroughs to enable partners
• Promote partners to attend partner portal walkthrough webinars
• Assist partner adoption of KnowBe4 by adding reps to Partner Portal
• Increase partner deal registrations through account mapping
• Direct partners to utilize tools and content in the Partner Portal and increase partner generated leads
• Close Net New business
• Maintain an accurate pipeline and forecasting
• Meet assigned targets for monthly sales volume requirements and objectives in assigned partner accounts
• Support direct sales and customer success teams where needed to manage the overall partner relationship
• Ensure partner compliance with partner agreements
• Maintain accurate and thorough records in Salesforce.com for opportunities, calls, emails, notes, tasks, demos and other relevant info in compliance with policy and procedure

Channel Account Manager, LATAM, Spanish Speaking

Account Executive

• Promote and sell KnowBe4’s range of products and services
• Identify and close net new customers in the assigned territory
• Build and maintain pipeline of potential customers by developing and managing relationships with prospects
• Forecast new business prospects that result in successful client relationships and sales
• Identify key decision makers while developing and qualifying new business opportunities within the targeted markets through cold calling, networking and high-level prospecting
• Articulate the value proposition of KnowBe4’s products and help the customer understand how it will improve their business’s security awareness training (and security overall)
• Achieve or exceed monthly quotas and/or targets
• Be well versed in KnowBe4’s product offerings and promote the products and services at trade shows as requested
• Follow up on marketing leads to generate new sales opportunities and pipeline
• Act strategically in offering or negotiating discounted pricing, in line with established policies and procedures
• Maintain accurate and thorough records for customer calls, emails, notes, tasks, demos and other relevant information in compliance with the Administration Policy

SMB Account Executive – Hybrid

Risk

• Leads a Data Governance team that designs and refines governance frameworks, policies, and best practices; leads complex governance initiatives across multiple domains
• Influences and aligns senior stakeholders across departments; navigates competing priorities and drives consensus on governance decisions
• Resolves complex data management challenges, optimizes governance processes, and implements sophisticated quality and compliance controls
• Mentors governance team members, builds governance capabilities, and establishes communities of practice across the organization
• Translates KnowBe4's strategic goals into operational governance plans
• Design and implement KnowBe4's enterprise-wide data governance framework, including policies, standards, data ownership models, and governance processes
• Build and lead the data governance function by recruiting data stewards and governance specialists, establishing a governance council, and facilitating cross-functional working groups
• Select, deploy, and manage data governance tooling to enable scalable governance operations across the organization
• Drive adoption and stakeholder engagement by partnering with Data & Analytics, Business Applications, CISO office, Product, Engineering, and business units to champion governance initiatives
• Establish data quality management programs, including quality monitoring frameworks, remediation workflows, and metrics to measure program effectiveness
• Provide genuine recommendations as to the hiring, firing, promotion, and discipline of subordinate employees to which the Company gives significant weight

Senior Data Governance Manager

Solutions Engineer

• Design end-to-end technical solutions that meet business requirements
• Lead the architectural strategy for integrating key business applications
• Architect and govern the strategic implementation and integration of AI/ML capabilities
• Create and maintain comprehensive technical documentation
• Partner effectively with Product Managers and Delivery teams to translate strategic initiatives into concrete, actionable technical designs
• Research and evaluate new technologies and tools to enhance the existing architecture

Solution Architect

Accounting Manager

• Assist in process documentation including process narrative and flowchart updates, accounting policy updates and other SOP creation
• Assist with month end reconciliations
• Assist with preparation of monthly financial statements
• Assist in the audit process including the preparation of deliverables and liaising with auditors
• Accounting guidance research and documentation
• Sustainability reporting research and documentation
• Other ad hoc accounting and reporting duties as required

Accounting Intern

Strategy

• Establish, run, and continuously improve the operating rhythm, including leadership meetings, business reviews, planning cycles, offsites, and strategic forums.
• Own agendas, decision logs, action tracking, and follow-through to ensure leaders remain aligned and execution stays on track.
• Develop and maintain a clear, strategy narrative aligned to the corporate strategy, including priorities, operating model, success metrics, and rationale (“the why”).
• Create and manage core strategy artifacts (executive-ready decks, one-pagers, leader toolkits) to enable consistent communication and decision-making across the organization.
• Lead high-impact, cross-functional initiatives end-to-end—from intake and prioritization through execution and measurable outcomes.
• Define scope, success metrics and KPIs, milestones, dependencies, risks, and change management plans.
• Maintain accountability for initiative impact on customer adoption, retention, renewals, and long-term value realization.
• Own internal planning across a function, including leadership updates, daily briefing and all hands, change communications, FAQs, and other materials.
• Ensure clarity, consistency, and adoption of priorities, new motions, and operating changes.
• Partner with Marketing, Product, and Revenue leaders to plan and execute targeted communications to existing customers (e.g., product updates, best practices, value and security updates, change notices).
• Develop assets such as templates, talk tracks, and FAQs to support consistent, high-quality customer outreach.
• Coordinate across Operations, Sales, Product, Support, and Marketing to align priorities, unblock execution, and ensure a cohesive customer experience.
• Serve as the delegate for select initiatives, with authority to align stakeholders, escalate issues, and drive timely resolution.
• Prepare concise, decision-oriented materials for the leaders.
• Support executive readiness for operating reviews, planning sessions, and critical internal and external meetings as needed.

Senior Director, Strategic Initiatives

• Manage assigned customer accounts and maximize sales opportunities
• Promote and sell KnowBe4’s range of products
• Build and maintain a pipeline of potential sales opportunities
• Identify key decision makers and develop relationships with customers
• Achieve or exceed monthly quotas

Account Manager, ENT/Strategic

• Promote and sell KnowBe4’s range of products and services
• Identify and close net new customers they’re assigned
• Build and maintain pipeline of potential customers by developing and managing relationships with prospects
• Forecast new business prospects that result in successful client relationships and sales
• Identify key decision makers while developing and qualifying new business opportunities within the targeted markets through cold calling, networking and high-level prospecting
• Articulate the value proposition of KnowBe4’s products and help the customer understand how it will improve their business’s security awareness training (and security overall)
• Achieve or exceed monthly quotas and/or targets
• Be well versed in KnowBe4’s product offerings and promote the products and services at trade shows as requested
• Follow up on marketing leads to generate new sales opportunities and pipeline
• Act strategically in offering or negotiating discounted pricing, in line with established policies and procedures
• Maintain accurate and thorough records for customer calls, emails, notes, tasks, demos and other relevant information in compliance with the Administration Policy

Account Executive – ENT/Strategic

Account Executive, SMB

• Drive Revenue Growth: Consistently achieve/exceed sales quotas through new logo acquisition and account expansion
• Own the Full Cycle: Build and maintain robust pipeline through relationship development with prospects
• Relationship Building: Identify and engage key decision makers while developing and qualifying new business opportunities
• Master Consultative Selling: Conduct compelling product demos that showcase ROI and connect security awareness to business outcomes
• Cross-Functional Partnership: Collaborate with internal teams to articulate KnowBe4's value proposition and security improvements

Account Executive, Mid Market

• Drive Revenue Growth: Consistently achieve/exceed sales quotas through new logo acquisition and account expansion
• Own the Full Cycle: Build and maintain robust pipeline through relationship development with prospects, providing accurate forecasting that results in successful client relationships and consistent sales performance
• Relationship Building: Identify and engage key decision makers while developing and qualifying new business opportunities through cold calling, networking, and high-level prospecting activities
• Master Consultative Selling: Conduct compelling product demos that showcase ROI and connect security awareness to business outcomes
• Cross-Functional Partnership: Follow up on marketing leads to generate sales opportunities, participate in trade shows as requested, and collaborate with internal teams to articulate KnowBe4's value proposition and security improvements