Jones Lang LaSalle Americas, Inc.

Project Manager

• Responsible for successful delivery of capital improvement projects while managing day-to-day efforts related to programming, planning, design, construction, and close out for JLL on a dedicated account
• Ensure completion of projects within budget, on schedule, and meeting all client objectives
• Act as liaison between the client/users and all other project participants including consultants, contractors, vendors, and outside jurisdictional agencies
• Develop and execute project specific and client driven goals, schedules, budgets, strategy, and detailed assumptions with methodology for accomplishing and managing goals and objectives

Project Manager, Construction

• Leading, mentoring, and developing a team of Facilities Project Managers while fostering collaboration and continuous improvement
• Providing oversight on project planning, budgeting, scheduling, execution, and closeout processes
• Optimizing resource allocation across projects to maximize efficiency and productivity
• Overseeing yearly project creation, budgeting, and scheduling of the client's Capital Plan
• Examining team's project budgets and financial performance to ensure cost control
• Serving as the key point of contact for clients, stakeholders, and senior management
• Implementing quality control and assurance processes while conducting regular project audits
• Continuously evaluating and improving project management processes and methodologies

Facilities Project Management Lead

Manager

• Using industry and client best practices, plans, schedules, coordinates and assigned all frequency and work type maintenance activities for group or team of responsibility
• Communicate KPI and SLA requirements to in a timely way and partner to identify service delivery improvements and savings; manage third-party contractors/vendors with respect to work order completion
• Oversee daily work order review; follow up on work orders to ensure successful service delivery and customer experience
• Ensure appropriate and prompt follow up with customers, technicians, and vendors
• Interface with Vendors including providing direction/information to vendors, facilities staff and service providers as required to ensure excellent coordination/execution of work within client environment with minimal disruption.
• Provide Vendor Coaching on Corrigo
• Manage operations to mitigate operational risk
• Responsible for overall integrity of the CMMS (Corrigo) and assuming responsibility for supporting the account team, overseeing proper system use and configuration to meet internal and client objectives

Assistant Facilities Manager

• Preparing commencement letters and handling lease administration for new tenants
• Acting as a point of contact between tenants and construction management
• Responding promptly to tenant needs and requests for service and assistance
• Maintaining high occupancy rates by delivering superior customer service to tenants
• Evaluating service contract requirements on an annual basis
• Coordinating necessary repairs, maintenance activities, and site inspections
• Processing and approval of accounts payable transactions
• Participating in the annual budget preparation for the properties
• Coordinating the reconciliation of operating expenses with the accounting department
• Overseeing the work of maintenance and administrative personnel

Property Manager – Industrial

• Primary focus will be working with our National Tenant Representation team to manage transactions for JLL’s portfolio services accounts
• Assume transaction responsibilities & provide market advice for client reporting and strategy
• Improve client transaction management processes by handling a high volume of transactions, reporting updates to Client Account Manager
• Maintain and regularly update Transaction Management tool, provide status updates per client reporting / KPI requirements
• Manage co-brokers for lease transactions, obtain market data, review market reports, create requests for proposals (RFP’s), negotiate letters of intent, leases, purchase and sale agreements, and prepare approval packages for client’s senior management
• Review lease documents, write lease summaries & abstracts, as part of due diligence process
• Gather & evaluate real estate market & proposals, prepare financial analysis of proposed lease transactions
• Prepare commission invoices and manage payments via Dealio

Transaction Manager

Solutions Engineer

• Lead comprehensive RFP solution development by analyzing work order history, asset lists, and budget data to create optimal client proposals per specifications and requirements
• Build detailed task-level estimates for preventive and reactive maintenance services while developing projected staffing and routing requirements for mobile technical services
• Analyze large quantities of data for estimating and pricing, normalizing findings based on hands-on mechanical knowledge and operational experience
• Create business pursuit documents, pricing formats, and complete client templates accurately and timely while participating in site tours and client sessions for solution validation
• Develop comprehensive proforma profitability models for mobile technical services, working with WPM service line experts to document cost savings and platform costs
• Investigate and compile benchmarking data to support pricing assumptions, fully documenting all estimate assumptions, dependencies, and sources
• Create pricing exhibits and schedules throughout RFP processes, negotiations, and contracting phases while working with Solution Directors on organizational structure and scope definitions
• Provide transition support by educating account teams on pricing models, participate in estimating tool development, and deliver sales support on special projects to enhance accuracy and efficiency

MTS Solutions Manager

Procurement

• Provide support of Integrated Facilities and Property Management clients and internal stakeholders
• Responsible for delivering supplier and operational improvements
• Provide support, instruction, and follow-up to operations teams' RFP/bid, contracting, and operational processes
• Ensure compliance with JLL’s sourcing and contracting policies, procedures, risk management programs, and ethics
• Create and track Sourcing Requests for contract extensions, renewals, and new services
• Act as a liaison between Shared Services, Corporate Legal, and Risk Management

Assistant Specialist, Strategic Sourcing

• Provide impactful leadership in a collaborative environment and bring strategic thought leadership to sourcing and people management activities
• Drive results through program implementation and monitoring success, ensuring all accounts meet KPI and goals set by Sourcing & Procurement and Client
• Oversee assigned portfolio compliance and controls, develop new and innovative sourcing strategies, and identify opportunities for improvement
• Build strong cross-functional relationships and proactively manage internal and external expectations by understanding business needs and priorities
• Ensure contracting and procurement standards, policies, and procedures are maintained and followed throughout the portfolio of managed accounts
• Partner with internal operations teams such as JLL Facility Management and Project Management teams to drive immediate and sustained client benefits
• Establish relationships with key stakeholders, including Corporate Legal and Risk Management, to ensure contractual compliance and proper approval processes

IFM Sourcing Lead

• Serve as single point of contact for daily FM operations across assigned site(s) while ensuring seamless service delivery
• Provide matrix leadership to technical and administrative teams while ensuring high performance, strong morale, and full alignment with FM scope expectations
• Lead facility operations teams to achieve operational excellence and client satisfaction goals consistently
• Coordinate cross-functional activities and ensure effective communication between all stakeholders
• Implement operational best practices and drive continuous improvement initiatives across assigned facilities
• Partner with supply chain team to define service scope while coordinating supplier walk-throughs for optimal vendor management
• Oversee supplier performance at property level while identifying opportunities for enhanced value through quality improvements, innovation, and cost optimization
• Support both central and account-specific supply chain initiatives including governance and scorecard reviews under Experience Clean Supplier Partnership program
• Manage vendor relationships and ensure compliance with service level agreements and quality standards
• Drive supplier performance improvements through regular assessments and collaborative problem-solving initiatives
• Represent JLL professionally while fostering strong partnerships across service delivery, performance, compliance, ethics, and relationship management
• Work closely with Account Director to maintain strong client service focus while ensuring full compliance with contractual obligations
• Integrate JLL Experience principles to elevate end-user experience and demonstrate value-added service delivery
• Build and maintain positive relationships with client stakeholders at all organizational levels
• Proactively address client concerns and implement solutions that exceed expectations
• Develop annual facilities budget while performing periodic budget tracking in accordance with client processes
• Provide comprehensive financial reporting while ensuring commercial targets for pricing and FM operational value are consistently met
• Monitor costs and identify opportunities for cost optimization without compromising service quality
• Manage budget variances and implement corrective actions to maintain financial performance targets
• Support commercial negotiations and contract management activities as required
• Manage all facilities to achieve KPI targets while monitoring SLAs, identifying risks or performance gaps, and implementing corrective actions
• Lead implementation of site-level innovations to reduce operating costs, improve productivity, and encourage team-driven creativity in service delivery
• Participate in and deploy innovations from JLL and account-wide programs while demonstrating value of these initiatives to client
• Analyze performance data and implement best practices to drive operational excellence
• Foster culture of continuous improvement and innovation within facility operations teams
• Oversee all communication and reporting related to client services while ensuring clear and timely stakeholder updates
• Ensure adherence to JLL reporting protocols for commercial matters, cost management, and FM contract billing
• Prepare comprehensive reports on facility performance, financial metrics, and operational achievements
• Facilitate regular client meetings and presentations to demonstrate service value and performance outcomes
• Maintain transparent communication channels with all stakeholders for effective relationship management
• Develop and implement strategic plans for facility operations optimization and service enhancement
• Identify emerging trends and technologies that can improve facility management effectiveness
• Support business development activities and contribute to account growth initiatives
• Champion sustainability initiatives and environmental responsibility practices

Facilities Manager

Robotics

• Perform preventative and corrective maintenance on automated material handling equipment and robotic systems in a warehouse environment
• Complete preventative maintenance routines on robotic and automated systems with proper documentation
• Troubleshoot electrical and mechanical problems on Material Handling Equipment (MHE)
• Perform repairs and maintenance on automated conveyor systems, robotics, and integrated controls
• Maintain and troubleshoot robotic cells, AutoStore systems, and automated storage/retrieval equipment
• Document all maintenance activities and equipment status using CMMS systems
• Support integration between mechanical, electrical, and software components

Mechatronics and Robotics Technician

• Demonstrates highly visible commitment to creating a “one-firm firm” by utilizing cross-discipline teams to meet client needs.
• Lead technical and/or complex major projects, deliver best-in-class solutions which will increase win rate.
• Ensures leadership is fully and accurately informed of all projects, internal and client issues affecting the perception of the local and national reputation of the firm.
• Lead relationship manager for multiple strategic alliance clients.
• Deliver a and end-to-end project delivery process; from project in-take: project manager allocation: proposal/contract: project close.
• In partnership with HR, directly and/or indirectly responsible for attracting, retaining, developing, succession planning and managing a team who are involved with a specific set of clients, functions, business unit or projects.
• Ensures training and development of JLL team members in the skills and understanding of firm procedures, methodology and practices expected for a successful project implementation.
• Oversees the management of project team performance to ensure compliance with contractual requirements, all regulating entities and client expectations.
• Foster a collaborative and high-performance project team environment

Senior Vice President, Mission Critical Project Management

Director

• Provide strategic leadership and oversight for all program phases, including strategy development, scope definition, scheduling, design, procurement, execution, and closeout
• Develop comprehensive business cases, program budgets, and schedules to be included in presentations of funding recommendations for program initiatives individually ranging from $20M to $150M+
• Deliver executive-level dashboards and progress reports to senior leadership, ensuring transparency and informed decision-making
• Foster alignment and drive successful program execution through collaboration with executives, clients, and cross-functional project teams
• Serve as a player-coach, mentoring and developing junior Program Managers and Coordinators to build high-performing teams and ensure consistent program delivery
• Serve as the primary contact throughout the program lifecycle, from strategic planning through construction closeout, ensuring seamless communication and accountability
• Lead collaboration with key stakeholders to define project objectives, scope, and deliverables, aligning outcomes with client goals and organizational strategy
• Direct the development of Master Program schedules and oversee project performance, proactively managing milestones and critical path activities to ensure timely delivery
• Oversee the creation of comprehensive program budgets, leveraging historical benchmarks and market intelligence to establish clear, data-driven budget assumptions
• Formulate and implement global procurement strategies, sourcing and partnering with consultants and vendors across multiple regions to drive consistency, cost efficiency, and superior service quality
• Facilitate and lead all critical program meetings and coordination sessions with internal teams, stakeholders, and external partners

Senior Director – Projects, Construction

Program Manager

• Create and drive efficient processes and systems to align the client's procurement and supplier management with the client’s Supply Chain Standards
• Partner with client Program lead(s) on comprehensive management of human rights and responsible sourcing matters across the client's supplier base, driving resolution of identified issues
• Build vendor managers' and vendors' capabilities to meet JLL's Technology Client's standards and the client's expectations
• Ensure vendors, buyers, and vendor managers understand the client’s Supply Chain Standards; develop and advise relevant stakeholders on key human rights and social impact issues affecting the client's sourcing plans and processes
• Own reviewing and addressing buyer team or prospective vendor questions related to human rights on the client's RFP questionnaire(s)
• Propose, develop, and track to completion any improvements identified through RFP and contracting stages addressing responsible sourcing themes
• Drive coordination of supplier inspections or audits, ensuring timely and successful completion of all planned activities
• Support the Program's management of any remediation efforts in coordination with JLL's Technology Client's internal teams
• Communicate directly with suppliers to support them on responsible sourcing issues and/or client-led training or audit programs

Human Rights and Social Impact Program Manager

• Lead strategic occupancy excellence as a Director of Occupancy Planning & Management
• Act as a trusted advisor to clients, Account Directors, and teams
• Manage, train, and mentor teams while serving as Subject Matter Expert
• Plan and manage portfolios maximizing space efficiency while assisting clients
• Foster critical relationships and ensure coordination among JLL businesses
• Create accurate and credible planning reports supporting Corporate Real Estate decision-making
• Utilize critical thinking skills to tell compelling stories through data

Occupancy Planning Manager - Lead

• Supporting and managing industry changing projects
• Delivering challenging relocation and change management projects
• Interacting with clients and vendors to negotiate contracts, develop relocation and change management strategies
• Managing project related documentation, tracking vendor RFPs
• Leading weekly relocation planning meetings
• Developing scope and schedule of assigned projects
• Serving as the SME responsible for all elements of the relocation planning and execution events including post move support.