Johnson & Johnson

Program Manager

• Manage daily program operations, ensuring compliance with policies, procedures and service levels.
• Supervise, coach, and mentor a team of 3-5 direct reports and 30+ indirect reports, fostering a high-performance culture through consistent leadership development and accountability.
• Monitor team performance through key performance indicators (KPIs) and metrics, conduct regular performance discussions, set performance goals, and ensure team compliance with policies and healthcare regulations (e.g. HIPAA)
• Oversee the onboarding of new hires and identify training needs to enhance ongoing skills and productivity.
• Collaborate with training team for upskilling.
• Track program metrics and identify opportunities for improvement.
• Collaborate with leadership to optimize program efficiency and provide recommendations for workflow improvements and process enhancements.
• Collaborate internally to develop enhancements and strategies that benefit patients.
• Respond promptly to inquiries and questions including, but not limited to program design, business rules, operational workflows and program-specific policies to ensure seamless PSC service delivery
• Assist in developing and delivering program performance to key stakeholders.
• Foster positive team and cross-functional relationships.
• Stay informed on industry trends and regulatory updates.
• Resolve complex issues efficiently and creatively.
• Up to 15% travel may be required.
• Other duties as assigned.

Manager, PSC Program Operations

Salesforce Developer

• Collaborate with many different types of people who request our technology expertise and influence.
• Multi-task and effectively manage competing priorities.
• Shape our technology platforms with business leaders.
• Guide software development teams around the world.
• Help create solutions and solve critical business needs involving Salesforce Marketing Cloud, Salesforce.com, AI, Agile tools, CI/CD and DevOps utilities.
• Develop and implement strategies to maintain and improve internal functionality, enhance performance with internal and external systems.
• Responsible for technical planning, system design, integration decisions and software installation.

Salesforce Marketing Cloud Developer

Clinical Research

• Support the execution of clinical trial protocols of the clinical development plan, ensuring compliance with scientific, organizational, and regulatory standards.
• Support end-to-end delivery of clinical trial protocols, including study design, initiation, medical data monitoring, data dissemination, and closeout activities.
• Co-manage and coordinate trial activities with internal, cross-functional and external (e.g., vendors, clinical sites) partners to ensure timely execution of clinical trials and to ensure the quality and integrity of data is critical to the evaluation of study endpoints.
• Support providing training on study protocol, disease evaluation criteria, and other essential components to enhance the understanding of clinical development processes.
• Support the review, interpretation, and reporting of clinical trial data, assisting with ensuring accuracy and integrity for health authority submissions.
• Contribute to the preparation of documents for reporting clinical trial data (e.g. clinical study reports, patient narratives, investigator brochures, and periodic safety updates).
• Contribute to the medical data monitoring activities in partnership with the Study Responsible Physician, including the evaluation, documentation, and reporting of ongoing clinical trial data per defined medical data review plan.
• Contribute to process improvements and implementation of best practices in clinical trial execution.
• Collaborate with cross-functional partners to support clinical strategies with overall product development goals.
• Contributes to the preparation and presentation of the results of clinical research in internal department/ management meetings.
• May also support the preparation of materials for external expert engagements.
• Develop and maintain relationships with internal and external stakeholders, including senior management, cross-functional trial teams, and external partners/vendors (e.g. CRO).

Clinical Scientist – Manager, Translational Science and Medicine – Immunology

Onboarding Specialist

• Lead and manage talent acquisition operations, including process design, optimization, and continuous improvement initiatives
• Ensure consistent execution of recruiting workflows, policies, compliance standards and global governance practices
• Partner cross-functionally with HR, Talent Acquisition, and business leaders to identify process gaps and implement scalable solutions
• Establish and monitor key performance indicators (KPIs) and metrics to track recruiting and onboarding effectiveness
• Drive adoption of TA systems, tools, and technologies to enhance efficiency and user experience
• Ensure compliance with all applicable employment laws, policies, and internal guidelines throughout hiring and onboarding processes
• Manage vendor relationships and external partners supporting TA operations and onboarding activities as needed
• Lead change management initiatives and training related to process improvements, system implementations, and organizational priorities
• Develop and maintain documentation, playbooks, and standard operating procedures for TA processes
• Provide leadership, coaching, and support to team members and stakeholders to ensure alignment with best practices

Manager, TA Ops – Process & Onboarding

• Owning and deploying the global FM asset management framework
• Ensuring critical facilities assets are identified, maintained, risk-managed, and lifecycle-planned across the DPS portfolio
• Leading the development, governance, and execution of facilities management (FM) asset management programs across DePuy Synthes
• Ensuring that facility assets are effectively planned, maintained, and optimized throughout their lifecycle
• Supporting compliance with regulatory, safety, and company standards related to facilities assets
• Providing guidance, training, and subject-matter expertise on asset management practices to stakeholders.

Manager, FM Asset Management, Program Manager

Manager

• Support the development, refresh, and execution of Product Strategy Roadmaps (PSRs) for assigned products or value streams, in alignment with VSM standards and governance.
• Coordinate cross-functional inputs (Supply Chain, R&D, Commercial, Quality, Finance) to support E2E product strategies, initiative prioritization, and execution planning.
• Drive execution of value stream initiatives and projects, tracking progress, risks, dependencies, and outcomes against defined objectives and success measures.
• Support E2E performance management, including preparation of dashboards, KPI reviews, and insights related to reliability, cost, service, cash flow, and risk.
• Identify execution risks, constraints, and trade-offs, and escalate insights and recommendations to the Value Stream Director as needed.
• Support NPI and lifecycle activities, including launch readiness reviews, execution tracking, and transfer-of-ownership coordination.
• Contribute to continuous improvement efforts across supply chain processes, manufacturability, and operational performance.
• Support capital and investment execution activities, including initiative tracking, benefits realization, and alignment to approved business cases.
• Partner with sites and functions to support adherence to quality, compliance, and HSE requirements, ensuring issues are identified, tracked, and escalated appropriately.
• Contribute to the development and maturation of the VSM capability, including use of standard tools, templates, governance forums, and ways of working.

Senior Manager, Value Stream – Implants

Sales

• Responsible for attaining sales objectives
• Presenting complex clinical and business information on Janssen Biotech's immunology products and services to healthcare professionals
• Executing the franchise and company brand strategy and tactics within the assigned customer segment
• Influencing decision makers and influencers within assigned customers
• Executing marketing strategies at the local level
• Building customer loyalty by identifying and cultivating relationships with key decision makers

Executive Immunology Sales Specialist, Dermatology

Account Executive

• As a Digital Sales Consultant you will be a subject matter expert within the spine based Digital technologies platform.
• Drive sales and adoption of the Teligen digital solution and other Robotics and enabling technologies platforms as assigned.
• Maintain a validated customer sales pipeline, meeting quarterly area sales forecast goals.
• Execution of installations through education of internal and external customers.
• Increasing awareness across their assigned area.
• Lead prospecting, awareness campaigns, clinical demos, and clinical advocacy efforts in assigned region.
• Lead site installation and initial case support with our sales consultant team in assigned region.
• Partner with Capital Equipment Selling Managers to grow area pipeline, monitor placement utilization, and meet enabling technologies forecast goals.
• Demonstrate strong understanding of clinical & capital selling pathways with Imaging, Navigation, and Minimally Invasive Surgery.
• Align and support area business plans and support of strategic goals.
• Support area efforts to drive associated spinal implants for full platform adoption.
• Partner with Commercial Education, Professional Education and Area Sales Leadership to deliver timely and impactful, field education programs.
• Lead targeted regional based tissue labs, product demonstrations, industry meeting interactions and associated surgeon engagements.
• Deliver hospital-based onboarding program for surgical team (surgeon, PA, O.R. tech, etc.).
• Support field sales organization in execution of our service and repair protocol.
• Influence area budgets and ensure strategic results driven use of funding.
• Influence internal and external stakeholders, using data to drive decisions.
• Identify area needs, risks and strategies that lead to successful customer experience and ultimate proliferation of the platform.

Digital Sales Consultant – Robotic Spinal Surgery

Compliance

• Proactively monitor, synthesize, and prioritize global enforcement signals and inspection outcomes (e.g., inspection observations, recalls, and warning letters) to produce predictive insights and identify emerging inspectorate focus areas.
• Develop actionable insights for site inspection readiness programs, including themes, readiness expectations, recommended mitigations, and monitoring of progress aligned to observed enforcement trends.
• Translate enforcement trends into capability-building deliverables (e.g., targeted deep-dives, inspection readiness playbooks, and training) for sector/site readiness teams and site/corporate auditors.
• Support the design and maintenance of an early-warning system that combines manual curation and automated analytics (machine learning, trend detection) to surface emerging inspectorate priorities.
• Partner with internal audit leaders to inform risk-based audit planning and refine audit focus areas based on external enforcement signals and evolving inspectorate priorities.
• Provide enterprise regulatory insights and analysis in collaboration with Enterprise Compliance, offering a comprehensive, strategic view of global compliance posture, key risks, and priority actions across the enterprise.
• Produce periodic enforcement trend reports, dashboards/briefings, and executive-ready communications for senior leaders and regulatory intelligence stakeholders.

Director, Regulatory Intelligence Enforcement

• Implementation of the regional regulatory strategy, including the regulatory submission plans, in line with R&D, regional and local business objectives.
• Represent the regions and contribute to the regional and global regulatory strategy through participation in product-related teams.
• Advise product teams regarding regional and local requirements and impact of supply chain decisions on regional registrations to efficiently implement regional regulatory strategies.
• Lead the Regional Working groups to ensure timely execution of product objectives and align regional deliverables with those of the global teams.
• Facilitate tactical implementation at the regional level and ensure ongoing and effective communications with the regional and global teams on product activities and issues.
• Provide regulatory input for and appropriate follow-up to inspections, audits, litigation support and product complaints.
• Liaise directly with Local operating companies as needed and assist in the preparation for meetings with regulatory agencies in the regions.
• Oversee management of responses to questions asked by Health Authorities in a timely manner and in line with the product strategy.
• Development of regional marketing approval submission plans in collaboration with Regional and Global regulatory teams, including submission plans and preparation submission documents.
• Preparation of registration dossiers and dossier re-use strategies.

Manager, Regional Regulatory Affairs – Cross-Regional Operations and Strategy Support

• Lead overall management of sales strategies, activities, operations, and budgets in the region
• Implement and carry out selling strategies and strategic sales plans
• Demonstrate product and procedural knowledge; clinical and procedure excellence
• Recruit, hire, and retain a diverse group of individuals within the region
• Provide ongoing performance management, mentorship, and career development of the sales team
• Drive business results by collaborating with Consultants to set and achieve territory objectives
• Establish relationships with key surgeons, key accounts, and associations for potential opportunities
• Support compliance initiatives and adhere to regulations and company policies

Regional Sales Manager, CMF Orthopedics

• Accountable for leading the overall management of sales strategies, activities, operations, and budgets associated with driving sales for the organization
• Implement and carry out selling strategies and strategic sales plans
• Demonstrate product and procedural knowledge;
• Recruit, hire, and retain a diverse group of individuals within the region
• Provide ongoing performance management, mentorship, and career development of sales team
• Drive business results by working closely with Consultants to set and achieve territory objectives
• Assume lead role in the territory in acquisition of new accounts and surgeon relationships
• Lead a portfolio of products, responsible for sales, growth and income targets
• Handle business expenses in Region with fiscal responsibility
• Establish relationships with key surgeons, key accounts, and associations to identify potential opportunities

Account Manager

• Drive outstanding territory sales performance and product demand to ensure sales forecasts are met or exceeded within the LHM by building and sustaining strong, trusting relationships with customers and influencing key stakeholders
• Leverage company approved marketing resources to effectively demonstrate clinical value as a solution to address identified customer and patient needs.
• Leverage payer acumen to educate on patient access and affordability options
• Analyze qualitative and quantitative market data to assess business opportunities and priorities.
• Build LHM-specific business plan and account plans to drive growth
• Be the quarterback of the LHM team by setting the local strategy, collaborating with cross-functional LHM field partners, driving alignment, and ensuring priorities are set appropriately
• Collaborate within LHM to gain formulary status as necessary for key health systems and centers of excellence.
• Influence variety of stakeholders, including C & D suite, across an account to drive adoption and pull through
• Build and strengthen business relationships with LHM partners, such as local infusion service providers
• Support critical educational initiatives within the LHM
• Effectively manage the territory budget
• Work to develop future thought leaders in the field in conjunction with the TLL
• Execute all work to the highest level of compliance and demonstrate JJIM Values as a role model within the LHM

Rare Disease Account Manager

Systems Engineer

• Support CQ and business partners on quality systems and compliance activities.
• Compile and summarize quality data for reporting, Data Review Board, and Management Review.
• Coordinate document control and training activities, including routing, release, assignments, completion monitoring, and records review.
• Maintain quality records, including gap assessments, risk assessments, inspection tools, and related documentation.
• Support nonconformance/CAPA, quality planning, change management, and effectiveness monitoring activities.
• Communicate procedure changes, training requirements, quality expectations, and document updates to cross-functional partners.
• Execute and support systems/processes in quality metrics and governance reviews, training and document control processes, audit/inspection readiness and response, quality planning, change management, and risk-based assessments, quality issue and effectiveness monitoring, quality system applications, including DMS, LMS, QEM, ETQ, Windchill, Summit, Compliance Wire, ERP, and warehouse management systems.
• Provide GxP coaching and guidance for business partners.
• Facilitate external and internal interactions with partners such as DePuy Synthes Quality & Regulatory Compliance, DePuy Synthes Commercial/Sales Operations, Supply Chain partners, Sales Agents, Notified bodies, health authorities, and relevant internal or external partners supporting compliant commercial distribution and field inventory operations.

Senior Quality Systems Analyst

Medical Science Liaison

• Develop and implement a scientific engagement plan for the territory that aligns with Medical Affairs strategy, prioritized medical objectives, and approved core medical assets.
• Engage in high quality, two-way scientific exchange with KOLs and HCPs that respectfully challenges current thinking.
• Identify and cultivate strong professional relationships with various community and academic HCPs/ KOLs in the territory to advance our scientific credibility.
• Leverage AI tools and insights to enhance decision making, streamline processes, and improve outcomes.

Manager, PSC Program Operations

Salesforce Marketing Cloud Developer

Clinical Scientist – Manager, Translational Science and Medicine – Immunology

Manager, TA Ops – Process & Onboarding

Manager, FM Asset Management, Program Manager

Senior Manager, Value Stream – Implants

Executive Immunology Sales Specialist, Dermatology

Digital Sales Consultant – Robotic Spinal Surgery

Director, Regulatory Intelligence Enforcement

Manager, Regional Regulatory Affairs – Cross-Regional Operations and Strategy Support

Regional Sales Manager, CMF Orthopedics

Regional Sales Manager, CMF Orthopedics

Rare Disease Account Manager

Senior Quality Systems Analyst

Senior Medical Science Liaison, Immunology – Dermatology