Intuitive

Manager

• Responsible for driving strategic growth of the da Vinci™ Surgical System within key Integrated Delivery Networks (IDNs) across India
• Manage the complex sales process of the da Vinci™ Surgical System and strengthen partnerships with national IDNs
• Work closely with Area sales managers for demand generation
• Collaborate with Clinical teams at Intuitive to support long-term business growth and expand surgeon training
• Lead Intuitive India’s charter for building C-suite engagement with corporate offices of various National IDNs
• Develop MoUs and strategic programs to drive RAS adoption
• Establish the clinical, economic and ecosystem value of the Intuitive ecosystem within each IDN
• Lead complex negotiations for group contracts and multi-system deals
• Achieve annual sales targets, procedure targets, and strategic business goals

Key Accounts Manager – National IDN

Sales

• Work with the Clinical Sales Manager to develop a sales strategy to drive robot utilization
• Manage surgical teams through training sessions, OR integration and da Vinci® Surgery applications
• Be a da Vinci® Surgery resource across all primary surgical specialties
• Support regional Sales and Marketing events that create system awareness and procedure adoption
• Develop a da Vinci® Surgery plan for each surgical team to ensure they can use the system unsupervised
• Drive continuous expansion of the user base by working with KOLs
• Drive the sales of instruments and accessories

Clinical Sales Associate

• Hire, train and develop the clinical team in their region
• Manage the program launches of the ION system
• Expand ION procedure usage in all existing accounts
• Support KOL development across region
• Provide clinical sales team with new product information or new information on existing products

Clinical Sales Manager

Account Executive

• Partner with the Clinical Sales Manager to develop a sales strategy to drive robot utilization
• Mentor surgical teams through training sessions, OR integration and da Vinci® Surgery applications
• Be a da Vinci® Surgery resource across all primary surgical specialties
• Help regional Sales and Marketing events that create system awareness and procedure adoption
• Develop a da Vinci® Surgery plan for each surgical team to ensure they can use the system unsupervised
• Drive continuous expansion of the user base by working with KOLs
• Drive the sales of instruments and accessories
• Mentor new team members to become high performance members of the clinical sales team
• Dependably manage administrative tasks, sales activities, submission of expense reports, etc.

Clinical Sales Representative

• Partner with the Clinical Sales Manager to develop a sales strategy to drive robot utilization
• Mentor surgical teams through training sessions, OR integration and da Vinci® Surgery applications
• Help regional Sales and Marketing events that create system awareness and procedure adoption
• Drive the sales of instruments and accessories
• Mentor new team members to become high performance members of the clinical sales team

• Work with the Clinical Sales Manager to develop a strategy to drive utilization of the da Vinci® Surgical System
• Become a da Vinci® Surgery expert across all primary surgical specialties
• Support field efforts to achieve quarterly sales goals
• Support regional Sales and Marketing development events
• Train and develop OR staff to be facile in pre, intra and postoperative system management
• Drive utilization of the da Vinci® system by working with surgical teams
• Drive sales of instruments and accessories

Clinical Sales Executive

Director

• Recruit, train and lead a Commercial Distribution Manager team within multiple geographies.
• Teach and show distributors all aspects of clinical business, procedures, and capital sales process.
• Work with distributors to develop business plans which include (quarterly) system and procedure forecasts to achieve or exceed goals set by senior management.
• Organize annual and quarterly business reviews with distribution partners with the appropriate planning and follow up communication in line with contractual agreements.
• Organize and coordinate surgeon training activities utilizing the Technical Training Pathway (TTP).
• Develop regional market access and marketing strategy to support the adoption of da Vinci surgery.
• Manage activities to achieve quarterly and annual regional goals.
• Conduct regular field rides in coordination with distributor representatives to understand market dynamics, provide coaching and bring value to customers to support the adoption of Intuitive technology.
• Provide distributors’ representatives with new and existing product information and assist them during initial launch and utilization of new products and programs.
• Supervise and assist distributor personnel with their operational activities including procedure coverage at hospitals, weekly reporting accuracy, and weekly forecasting.
• Develop Global and Regional Key Opinion Leaders (KOL’s), reference and epicenters.
• Review and propose Intuitive Surgical presence in national congresses and symposiums.
• Meeting operation budgets, expenses, and P&L responsibility with an unwavering ethical business attitude.
• Communicate, collaborate and execute as one team with the global Intuitive team to expand the impact of Intuitive products.

Director, Commercial Distribution

Consultant

• Lead hospital site consulting initiatives based on observation and training
• Engage with Hospital Executives and Leadership teams on leadership and communication strategies
• Manage complex, extended customer engagements
• Promote collaboration with Genesis and cross functional teammates

Genesis Consultant

Support Engineer

• Provide technical support to customers and internal stakeholders via phone and remote diagnostics
• Troubleshoot complex robotic system issues and escalate when necessary
• Review error logs and RemoteFE reports and coordinate field service activities through Salesforce/CRM
• Create, manage, and track service requests and technical documentation
• Support continuous improvement of processes, procedures, and knowledge base content
• Collaborate with service, sales, marketing, and engineering teams to drive issue resolution
• Support onboarding and mentoring of new team members
• Ensure compliance with regulatory and quality requirements, including FDA standards
• Participate in on-call, holiday, and occasional onsite support activities
• Act as a Medical Device Consultant (Medizinprodukteberater) in Germany and Austria following required training.

Technical Support Engineer

• Provide technical support to customers and internal stakeholders via phone and remote diagnostics.
• Troubleshoot complex robotic system issues and escalate when necessary.
• Review error logs and RemoteFE reports and coordinate field service activities through Salesforce/CRM.
• Create, manage, and track service requests and technical documentation.
• Support continuous improvement of processes, procedures, and knowledge base content.
• Collaborate with service, sales, marketing, and engineering teams to drive issue resolution.
• Support onboarding and mentoring of new team members.
• Ensure compliance with regulatory and quality requirements, including FDA standards.
• Participate in on-call, holiday, and occasional onsite support activities.
• Act as a Medical Device Consultant (Medizinprodukteberater) in Germany and Austria after completing required training.

• Provide technical support to customers and internal stakeholders via phone and remote diagnostics.
• Troubleshoot complex robotic system issues and escalate when necessary.
• Review error logs and RemoteFE reports and coordinate field service activities through Salesforce/CRM.
• Create, manage, and track service requests and technical documentation.
• Support continuous improvement of processes, procedures, and knowledge base content.
• Collaborate with service, sales, marketing, and engineering teams to drive issue resolution.
• Support onboarding and mentoring of new team members.
• Ensure compliance with regulatory and quality requirements, including FDA standards.
• Participate in on-call, holiday, and occasional onsite support activities.
• Act as a Medical Device Consultant (Medizinprodukteberater) in Germany and Austria following required training.

• Partner with the Clinical Sales Manager to develop a sales strategy to drive robot utilization
• Mentor surgical teams through training sessions, OR integration and da Vinci® Surgery applications
• Be a da Vinci® Surgery resource across all primary surgical specialties
• Support regional Sales and Marketing events that create system awareness and procedure adoption
• Develop a da Vinci® Surgery plan for each surgical team to ensure they can use the system unsupervised
• Drive continuous expansion of the user base by working with KOLs
• Drive the sales of instruments and accessories
• Mentor new team members to become high performance members of the clinical sales team
• Responsibly manage administrative tasks, sales activities, submission of expense reports, etc.

• Build and maintain long-term relationships with customers to identify sales opportunities
• Support customer onboardings, workflow analyses, optimizations
• Conduct customer training and application support
• Hold customer meetings and support sales and marketing efforts with presentations and product demos
• Drive further expansion of digital offering and manage commercial activities
• Provide input and support in Marketing, Business Development, and internal/external trainings

Digital Sales Representative

• Manage the complex sales process of da Vinci® Surgical Systems into new hospitals and upgrades into existing hospitals
• Build support from surgeons and administration for da Vinci® Surgery.
• Identify key institutions, generate market awareness, and drive sales of the da Vinci® Surgical System within an assigned sales territory
• Effectively manage the transition of the initial sale and installation to the sales team to drive procedural volume and growth
• Achieve quarterly sales targets
• Partner with the da Vinci® Area Sales Director to develop a sales plan for their local territory
• Build surgical advocacy teams at each hospital
• Develop initial contact and relationship with CEO and senior hospital administrators
• Organize and manage the sales process
• Develop knowledge of primary OR procedures
• Make business case for system purchase
• Resolve contractual issues and coordinate system installation upon purchase approval
• Handle all communications and administrative follow-up

Area Sales Manager

• Lead the clinical sales organization for the region
• Develop strategies to exceed P&L expectations
• Recruit, train and develop sales team
• Collaborate with marketing and corporate functions
• Establish relationships with Key Opinion Leaders (KOLs)

Key Accounts Manager – National IDN

Clinical Sales Associate

Clinical Sales Manager

Clinical Sales Representative

Clinical Sales Representative

Clinical Sales Executive

Director, Commercial Distribution

Genesis Consultant

Technical Support Engineer

Technical Support Engineer

Technical Support Engineer

Clinical Sales Representative

Digital Sales Representative

Area Sales Manager

Clinical Sales Director