Illinois Department of Human Services

Civil Engineer

• Deliver designs, drawings, information, calculations and enhancements that keep vital, innovative and big-budget projects moving
• Make sure assets are safe, working and compliant
• Develop own solutions
• Provide engineering advice for various stakeholders
• Provide Civil engineering input to support programmes in line with the Mayor’s Transport Strategy
• Examine engineering problems and develop viable solutions

Civil Engineer, Band 3

Manager

• Manage the production of mileage and QSI data ensuring accurate performance data is continually provided to the business under strict deadlines.
• Manage and monitor the Mileage coding/submission/finalisation process.
• Ensure the capture, verification and recording of accurate mileage information from bus operators.
• Identify any issues arising from the submitted data and ensure an effective resolution.
• Manage the QSI survey design process ensuring changes are implemented.
• Manage the 'Data Appeals' process from Bus Operators.
• Manage the daily and weekly variance and exception processes for mileage data.

Monitoring Support Manager

Infrastructure Engineer

• Provide specialist technical knowledge and experience to assure, support and optimise our IT Access, WAN, data centre and Cloud network infrastructure
• Maintain technologies, looking for continuous improvement and automation of repeatable tasks
• Ensure the operability of TfL's information technology networks including management, investigation and resolution of incidents to maximise system availability for critical business services
• Support and assure all operational network activities
• Implement and Assure patching and upgrade activities
• Ensure accurate and timely reporting of the state of the technical environment
• Collaborate & engage with other technology colleagues and teams to deliver project outcomes
• Handle suppliers’ adherence to Service Level Agreements and ensure networks meet all TfL policies and standards

• Manages the delivery of the Services within the PS&D area which may go across the whole of the Technology and Data Directorate.
• Responsible for the introduction of new services into the Operation Teams, managing service levels, project introduction & transition and the setting up of contracts.
• Accountable for the delivery of complex projects and the management of transition of services into BAU.
• Proactively leading primarily a team of SPM's (within PS&D and collaboration with other towers SPMs) to ensure effective collaboration, engagement and smooth operation of the safety critical and business critical services.
• Available on site at Pier Walk or GLA Customer site for 3 days (minimum) per week.

Service Performance Manager – Professional Services, Digital

• Leading the Reporting & Insights team to deliver high-quality dashboards, Management Information, and performance reports that influence decisions up to Executive Committee level.
• Producing high-quality interpretation, commentary and insights of performance and customer trends
• Driving transformation of reporting tools and processes, reducing reliance on manual Excel reports and introducing innovative, automated solutions.
• Providing proactive customer-centric insights from queries, complaints, and feedback to inform TfL’s short- and long-term strategies.
• Building strong business partnering capability within your team to ensure insights actively shape operational and strategic initiatives and actively manage your key stakeholders.
• Championing data governance and ethical data use while ensuring compliance with GDPR.
• Developing and mentoring your team to foster a culture of curiosity, collaboration, and continuous learning.

Reporting and Insights Manager

Engineer

• To track Central Line 92 stock Performance Failure Trends and Irregularities in the Automatic Train Control (ATC) and Rail Adhesion Train Bourne / Track systems using Data analysis, Fault Finding techniques, Modifications and Commissioning in liaison with the Central Line ATC and Rail Adhesion Teams
• Establish the causes of problems leading to poor ATC performance & Identify solutions which will provide early improvement to ATC performance
• Provide software support for suite of ATC software programmes to ensure support to the ATC Teams
• Provide software support for ATC Track to ensure PAC route Run Data and Code Sweeps are supported
• Produce regular reports to highlight opportunities for improvement and indicate likely levels of performance enhancement associated with Automatic Train Control on the Central Line
• Undertake Train Test (Occasional out of Office Hours) runs for Signals Testing and Trainbourne failures to assist to in Fault Finding with the ATC Team
• Work closely with, and utilise the resources of, Central Line ATC, Fleet Engineering and relevant OEM’s (Original Equipment Manufacturer) in scoping and developing Automatic Train Control system modifications and upgrades
• Mentor and coach specialist ATC Systems staff, ensuring that their development needs, tools and systems they need to un
• Fulfil a project management role on behalf of the ATC group during planning and implementation of modifications/upgrades, providing progress reports and using appropriate performance metrics to demonstrate achievement of improvement targets
• Build and Maintain relationships with key Stakeholders across departments to inform decision making

ATC Systems Performance Improvement Engineer

Security Engineer

• Provide consultation, advice and guidance to First Line cyber security risk owners and to Second Line Cyber Security team including TfL's Security Operations and Assurance functions and Third Line internal audit teams.
• Consult and advise on the secure design, build, implementation, testing and delivery of systems to ensure the secure operation and ongoing verification and validations of systems.
• Consult and advise stakeholders in assessing, understanding and managing cyber security risks in project and operational systems, including meeting regulatory obligations.
• Consult, advise and develop incident response capability.
• Contribute to the development and maintenance of cyber security standards and guidance, architectural patterns and strategies, and the continuous improvement of Cyber Security’s internal processes, capabilities and tools.
• Preparing, presenting and/or supporting reports on the current status of cyber security assurance, deliverables, risks and KPIs/KRIs.
• Sponsor, facilitate, support and/or implement cyber security capabilities and improvements to the security and resiliency of technology systems.
• Chair, facilitate and contribute to technology and cyber security governance groups and approval bodies.
• Promote cyber security and contribute to developing a cyber secure culture.
• Provide consultation, advice and guidance on the Network and Information Systems (NIS) Regulations.

Senior Cyber Security Advisor – OT

• Accountable for the provision of Level 2 (and where appropriate Level 3) service for TfL's environments
• Responsible for executing support activities to enable fault resolution within the agreed SLAs to ensure the restoration of the services within the team’s portfolio
• Developing and delivering recommendations to resolve critical defects and manage wider implications of system faults to ensure the restoration/improvement of the service
• Assisting in recommending service and process improvements to ensure effective handling and correction of defects in the TfL environments
• Fulfill Service Requests within SLA targets
• Advancing service incidents to a higher severity when appropriate
• Responsible for Technical Knowledge Management, peer to peer training and knowledge handover to Application Engineers
• Assisting Projects and other technical teams to deliver new services / update existing services in their portfolio

Senior Maximo Engineer

• Provide technical assurance for structures schemes
• Support colleagues across TfL in a wide variety of challenges and projects
• Liaise and work collaboratively with TfL colleagues, framework contractors, third party developers and external stakeholders

Engineer, Surface & Highway Structures

• Support the Head of Property Development and take leadership responsibility for delivering a defined set of projects within Places for London’s Property Development Programme.
• Assemble, manage, and motivate high-performing multidisciplinary teams to achieve project objectives.
• Contribute to the preparation of property development strategies and associated policies to identify, exploit, and optimise beneficial outcomes from development opportunities on TfL’s estate.
• Manage complex interfaces and relationships within TfL to ensure alignment and drive the development programme forward.
• Engage effectively with public and private sector stakeholders to minimise risks and optimise returns for TfL.
• Lead negotiations with external counterparties, leveraging expertise in financial structures associated with property development to deliver added value.
• Identify and champion new property development opportunities, contributing to property development strategy reviews.
• Produce well-structured and reasoned board papers to support development proposals and decision-making.
• Take line management responsibility for supervising, motivating, and developing staff allocated to this role.

Senior Property Development Manager

QA Engineer

• We are seeking an organised and proactive Project Test Co-ordinator to support the testing activities for large, multi-vendor integration programmes
• Work closely with Programme Managers, Solution Architects, Business Analysts, Product Owners, and the wider delivery team to understand functional and non-functional testing requirements
• Co-ordinate all testing phases, including System Testing, System Integration, User Acceptance Testing (UAT), Regression, and Non-Functional Testing for multi-vendor programmes
• Work with Development teams, Project Managers, Business Analysts, and external vendors to ensure testing objectives align with business goals
• Responsible for creating and maintaining key test artifacts, including test strategies, detailed test plans, and comprehensive test completion reports, ensuring alignment with project objectives and quality standards
• Develop and communicate the test plan and schedule, ensuring all testing activities are carried out effectively and on time
• Support defect triaging, tracking, prioritisation, and resolution with internal and external stakeholders
• Provide regular updates to senior stakeholders on testing progress and quality metrics
• Identify and communicate potential risks related to testing activities and help mitigate them
• Ensure adherence to testing standards and best practices across the programme
• Monitor test schedules and resources to ensure efficient use and on-time delivery of testing

Senior Test Analyst

• Join the Transport Systems Engineering teams to maintain legacy assets and deliver new systems and solutions
• Collaborate daily with the Elizabeth Line’s Engineering, infrastructure maintenance and project teams
• Deliver vehicle overhaul projects, enhancements and new vehicles to the Elizabeth Line OTM fleet
• Develop innovative solutions, provide assurance, and offer guidance to key stakeholders
• Communicate effectively with Senior Plant Engineers, Infrastructure Maintenance Engineers, Project Engineers, and Maintainers

Track Plant Project Engineer

• Management of the SAP Technical Team and 3rd party resources
• Lead the technical team in the project implementation to transition TfL from SAP ECC to SAP S/4 HANA & SAP RISE
• Contribute to the delivery of activities that will ensure a successful transition to the S/4 Hana product suite
• Adhering to project plans and meeting milestone dates within a programme of works
• To work alongside TfL’s delivery partners to ensure contractual requirements are fulfilled
• Accountable for the day to day running and availability of services within their service portfolio including the service life cycle and system up-time

SAP Technical Team Lead – Band 3

• Manage daily on-site delivery of Facilities service contracts
• Monitor contractor performance and recommend improvements to service delivery
• Maintain accurate and auditable building records
• Ensure compliance with all health and safety legislation