Provide specialist technical knowledge and experience to assure, support and optimise our IT Access, WAN, data centre and Cloud network infrastructure
Maintain technologies, looking for continuous improvement and automation of repeatable tasks
Ensure the operability of TfL's information technology networks including management, investigation and resolution of incidents to maximise system availability for critical business services
Support and assure all operational network activities
Implement and Assure patching and upgrade activities
Ensure accurate and timely reporting of the state of the technical environment
Collaborate & engage with other technology colleagues and teams to deliver project outcomes
Handle suppliers’ adherence to Service Level Agreements and ensure networks meet all TfL policies and standards

Requirements

Demonstrable high level of knowledge of networking technologies including switching technologies (VLANs, trunks, STP, vPC, VDC, VXLAN, multi-layer switching and EtherChannel)
Routing technologies (EIGRP/OSPF/iBGP/eBGP) and router redundancy (HSRP, VRRP, GLBP)
QoS in a LAN/WAN environment
Strong troubleshooting skills
Demonstrable knowledge and experience supporting firewalls including policy and VPN
Experience of supporting large scale, high performance, high availability network architectures
Experience working with and understanding complex network architecture designs
Experience of Cisco network technologies and network security in complex enterprise sized environments
A Degree in a relevant subject, or equivalent qualifications/3 years+ work experience
Knowledge of ITIL and its practical implementation in large organisations.
Fluent in English and be fully conversant with technical language relating to network design and hardware.

Benefits

Final salary pension scheme
Free travel for you on the TfL network
Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket
30 days annual leave plus public and bank holidays
Private healthcare discounted scheme (optional)
Tax-efficient cycle-to-work programme
Retail, health, leisure and travel offers
Discounted Eurostar travel
Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4 week period.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

networking technologiesswitching technologiesrouting technologiesQoStroubleshootingfirewallsVPNCisco network technologiesnetwork securityITIL

Soft Skills

collaborationcommunicationproblem-solvingcontinuous improvementincident managementreportingsupplier management

Certifications

Degree in relevant subjectequivalent qualifications