Illinois Department of Human Services

Communications

• Develop and implement communications strategies to build London Transport Museum's reputation
• Increase public awareness and support
• Grow and enhance the Museum's audience and community
• Corporate communications strategy development
• Media relations including pitching ideas for features and developing ongoing relationships
• Draft press releases and manage press mailing lists
• Write communications copy and manage production and distribution of communication materials
• Use social media channels and e-communications to support corporate communications
• Manage internal and external events including press launches and familiarisation visits
• Represent the Museum at industry forums and establish relationships with key partners

Corporate Communications Manager

Engineer

• Deliver designs, drawings, information, calculations and enhancements that keep vital, innovative and big-budget projects moving
• Make sure assets are safe, working and compliant
• Develop your own solutions
• Be a trusted source of engineering advice for everyone, including our Heads of Engineering Delivery

Geotechnical Engineer, Band 3

Research Scientist

• Work as part of the Policy Team
• Undertake research and come up with solutions for pressing issues
• Provide research, policy briefings, advice and support to Members
• Draft reports to a publication standard on important issues
• Support Members in holding the Mayor to account through Mayor’s Question Time
• Update Assembly Members on latest developments in policy areas
• Meet with Assembly Members to discuss committee papers and questions to the Mayor
• Undertake research by delving into relevant datasets

Senior Researcher

Operations

• Ensure compliance with building regulations and health and safety legislation
• Manage and coordinate the day to day delivery of outsourced Hard Services contracts
• Monitor quality and performance of FM hard services and technical building assets
• Develop and implement Standard Operating Procedures for areas of responsibility
• Prepare and deliver operational emergency response and business continuity procedures

Assistant Facilities Manager – Operations & Projects

Manager

• To provide leadership in the execution of TfL's responsibilities as defined in the Road Tunnel Safety Regulations 2007
• The Road Tunnel Manager provides whole-life focus on the safety, maintainability and operability of road tunnels
• Ensuring TfL's operating duties and obligations are fulfilled in consultation with all relevant stakeholders
• The post holder applies extensive expertise in the field of Road Tunnel Management, providing authoritative technical and functional leadership

Tunnel Manager

Application Engineer

• Responsible for executing support activities to enable fault resolution within the agreed SLAs
• Develop and deliver recommendations to resolve critical defects and manage wider implications of system faults
• Accountable for resolving incidents and fulfilling Service Requests within SLA targets
• Responsible for Technical Knowledge Management, peer to peer training, and knowledge handover to Application Engineers
• Assist Projects and other technical teams to deliver new services / update existing services in their portfolio

Senior Application Engineer – SMP Maximo

Risk

• Update daily revenue controls dashboards & related historical information.
• Review, investigate and resolve any anomalies identified and update stakeholders
• Ensure that the revenue controls dashboards incorporate all the latest updates, and all key metrics & KPI's are captured
• Ensure accurate & complete preparation of reconciliation, analysis, and control reports; investigate, track & resolve issues providing updates and outcomes to stakeholders
• Provide insightful analysis to inform business decisions and support system changes.
• Support efficient & manageable updates to reports, applying macros & automated SQL scripts where appropriate.
• Write suitable SQL scripts to drill down into anomalies to aid investigation where required.
• Assist with all internal & external audits as required to ensure that TfL meets its business and contractual obligations.

Payments Analyst – Assurance, Risk Management

• Help deliver new projects and programmes in Highways & Traffic Engineering
• Maintain legacy assets
• Work alongside colleagues with other expertise including Traffic Engineering and Traffic Control Engineering to produce holistic, cost-effective, and pragmatic proposals
• Assist in reactive operational queries
• Technically assure the work of third parties
• Commit to professional development and strive to become a subject matter expert in your field

Engineer, Highways

Full-stack Engineer

• Review and prioritisation of reliability and availability growth work banks with the other members of the Fleet Engineering team.
• Provide the initial design input to ensure delivery of the best possible technical solution considering value for money, design for maintenance and future obsolescence.
• Delivery of rolling stock project technical and assurance documentation.
• Interface between TfL and third parties, ensuring compliance to quality standards.
• Provision of work and assurance record packages to ensure compliance to regulations.
• Coordination with the fleet maintenance team to ensure availability of trams for all relevant stakeholders with a flexible approach to deal with unforeseen scheduling issues.
• Technical support to the Fleet & Depot Manager, Commercial Manager or Project Managers in order to reach a consensus with third parties to the benefit of all.
• Provision of light rail rolling stock specific subject matter expertise to the LT Head of Engineering in order to respond to wider TfL and regulator queries.

Senior Engineer – Vehicles

Controller

• Manage all documentation which requires formal issue and secures storage
• Responsible for the capture, control, distribution and systematic storage of engineering/maintenance project documentation
• Ensure the full life-cycle of efficient and effective document management
• Act as key contact and interface for all document control issues
• Ensure overall document controls are quality checked to required standards as part of contract management processes
• Ensure the smooth and efficient running of the document control function
• Manage all project documents by ensuring they're correctly logged, stored, retrieved, quality checked and dispatched as appropriate
• Contribute to developing document management processes from document capture through archiving
• Writing and distributing technical & practical guidance, summaries and work instructions for document control systems
• Deliver training as necessary, for internal and external teams, contractors and suppliers
• Providing general information and records administration as required to support business/project timelines

Information and Records Controller

• Driving service excellence and performance within the Payments Technology and Design & Transition teams.
• Looking after the supplier that provides and maintains the revenue collection equipment used to collect fares around TfL managed modes of transport and some national rail operators.
• Close management of TfL's supplier responsible for revenue collection devices, leading a team of people in specific roles.
• Introducing Programme & Projects to Production Services, responsible for the Governance of Project, Programme & Change control of new & changed services into Production delivering to TfL Service Standards & Contractually expected standards.
• Ensuring team develops business service requirements for new and existing services ensuring accurate assessment of customer requirements, service model creation, and design of service level agreements.
• Supporting Programme and Technology Delivery teams throughout the design and transition process including production of service models and service designs.

Service Performance Manager – Team Lead

• Manage internal and contract resource to undertake works to time, budget and quality targets both for the core vegetation & Fencing works and fence line PM5/6 inspections.
• Deputise for the Vegetation Delivery Manager when required.
• Manage/plan/audit core Vegetation & Fencing teams and fence line inspectors.
• Lead, develop and manage the team and individuals to drive performance, capability and engagement while growing diversity improvement.
• Contribute towards the development and embedding of continuous improvement in Safety, Performance, Cost, Productivity and Environmental standards.
• Contribute to minimising the whole life cost of the vegetation requirements.
• Identify, deliver, and embed potential areas of improvement in safety, performance, cost, productivity, and environmental standards.
• Create/deliver H&S briefings, develop presentations, and issue work instructions to staff and managers.
• Work closely with TfL suppliers, ensuring an appropriate knowledge transfer occur to provide an effective service.
• Complete periodic Planned/unplanned General Safety Inspections (Days & Nights).

Vegetation Contract Manager

• To contribute to the effective delivery of Road User Charging (RUC) operations including managing any contracted services, internal delivery and partnerships.
• Driving excellence in performance and customer services across all operational delivery areas are the key purposes of the role.
• The role will support the effective management that improves the performance across all RUC schemes including Congestion Charging, Air Quality initiatives and Traffic Enforcement and will focus on protecting income, excellent customer service and strong operational performance.
• The post holder is responsible for assisting in delivering effective management of all services including supplier management, contracts, agreements, and service levels with a focus on data led performance decisions that ensure income is protected and costs are effectively managed.
• The post holder will be expected to contribute to the management of a range of services and suppliers that will include both operational and technical delivery, the types of services including customer facing/business operations, enforcement operations and debt recovery, infrastructure and technical delivery including camera, data networks and system delivery and on street infrastructure.
• Manage the operational relationships with our customers, road users and stakeholders, working with our customers to deliver better performance, addressing concerns and educating our customers owning the end to end engagement with our stakeholders.
• Ensure that all decisions consider any financial consequences, are within budget or increase income and demonstrate sound judgement with an awareness of reputational risk.
• Deputise for the Operations and Performance Manager to help ensure strong performance across all areas of the operation though delivering effective management regimes that ensure consistent and high performance from all suppliers. This will also involve ensuring engagement with suppliers is consistent with RUC expected standards.
• This role demands some travel between London and Coventry, for which travelling expenses will be provided.

Operations – Performance Officer

• Implement and maintain ESRI-based GIS infrastructure (ArcGIS Server, Portal for ArcGIS).
• Maintain GIS platform security and performance through proactive patching, certificate management, and routine maintenance.
• Design, develop, and maintain custom GIS applications and automation tools.
• Perform regular GIS data and service maintenance.
• Diagnose and resolve issues to ensure GIS system reliability and performance.
• Research emerging technologies and provide accurate effort estimates.

Senior GIS Application Engineer

Analyst

• Develop and manage performance analysis tools, processes and systems to support high-quality operational insight across RUC and TPH
• Monitor and analyse day-to-day performance data, identifying trends, issues and opportunities for improvement
• Liaise with service providers to address performance concerns, promote continuous improvement and ensure value for money
• Produce clear, accurate reports for internal and external audiences, including responses to FOIs and Mayoral Questions
• Deliver insightful commentary that adds analytical value to performance data and supports decision-making
• Contribute to strategic planning by supporting the development of KPIs, work programmes and budget forecasts
• Represent the team in meetings, workshops and presentations, deputising for the Performance Manager when needed
• Support colleagues across the team during peaks in workload or absence, working flexibly within a matrix structure
• Champion safety by understanding and supporting the Surface Safety vision: “Everyone home safe and healthy every day”

Performance Analyst

People Operations

• Lead the design and delivery of learning and development strategy
• Shape a strategic learning framework aligned with GLA priorities
• Manage budgets, contracts, and partnerships to deliver high-quality services

Head of People Development

Content Creator

• Champion proactive learning development by leveraging external market insights and promoting best practices in technology-enhanced learning, ensuring timely and goal-aligned project delivery.
• Ensure readiness for development by verifying tools, applications, data, subject matter experts, and access credentials are in place for smooth content creation.
• Maintain high standards of quality by testing and validating course materials to ensure a seamless transition from design to delivery.
• Drive innovation in learning design by researching and integrating emerging technologies and methodologies into course content.
• Collaborate with subject matter experts to produce compliant, high-performing learning materials that meet organisational and operational standards.
• Partner with Skills Design Specialists to ensure learning interventions effectively address defined objectives, outcomes, and learner needs.
• Align with Competence Management principles by working closely with stakeholders to uphold organisational and regulatory compliance.
• Promote best-practice learning solutions by showcasing their impact and value to sponsors and stakeholders for optimal learning outcomes.

Content Developer – Learning Solutions

• The role holder is responsible for providing leadership and management to a clinical team, ensuring that OH advice is of a high quality, to meet the needs of the organisation so that management decisions can be made around health issues.
• Providing leadership, direction for clinical education and training for all clinical specialties; including meeting organisational requirements relevant to legislation and professional requirements.
• The impact of the work done by this role potentially extends to £ millions per year, in absence prevented, improved employee performance, employer liability claims prevented or minimised, employment tribunals prevented or won by TfL Group.
• The role is delivered through demonstrating TfL behaviours in the context of the TfL strategy.
• There is a focus on delivering high quality, effective and efficient OH services and emphasis on a continuous cycle of improvement.
• Accountable for provision and quality of advice and guidance given by their clinical team to managers and employees to ensure a high quality of service is provided to the business.
• Lead a team of multidisciplinary clinicians to influence key stakeholders, driving consistency and maintaining strategic oversight of professional guidelines and standards.
• Accountable for leading annual training needs analysis and developing an education and training programme for Occupational Health & Wellbeing (OH&W) clinical staff.
• Accountable for identifying and encouraging research and development opportunities for the benefit of TfL this includes disease prevention and health promotion.
• Leading on data analysis to drive decision making and activities to bolster the standing of OH&W within the organisation.
• Responsible for leading a Continuous Professional Development Programme for OH&W in line with professional guidelines and standards.
• Responsible for evaluating the contribution of training and development to the maintenance and increase in the quality of clinical care delivery by ensuring that high standards are maintained and driving consistency.
• Ensuring that clinical standards, quality assurance and clinical governance agendas are mapped to clinical education within OH&W.
• Leading, developing and influencing the design and delivery of other learning and training programmes required by TfL which relate to OH&W role and function.
• Representing TfL externally as the OH&W subject matter expert for OH&W clinical training and development.
• Ensure to develop a maintain external networks and relationships.
• Lead staff and build a culture of coaching and development across the team, ensuring the development of staff succession plans, identification of skill needs and securing of appropriate training and development.

Senior OH Physician Manager – E&T

Growth Marketing

• Work closely with key external partners on Inclusive Growth projects
• Ensure the OPDC’s programme’s profile is raised
• Liaise with local businesses and sector employers
• Oversee delivery partners to determine progress

Senior Inclusive Growth Officer

Product Designer

• Collaboratively working with colleagues to understand and articulate key organisational problems and strategic drivers
• Ensuring all the dots are joined and that issues are interpreted in a cohesive manner across the entire TfL change landscape
• Working together using a blend of tested methodologies and bespoke approaches to design and build solutions that meet objectives
• Identifying other opportunities for potential improvement
• Coaching colleagues, providing strategic advice and constructive challenge to senior leaders