Solutions Engineer

• Collaborate with IFS customers and partners on cutting edge industry solutions in the Aerospace & Defense sector
• Lead the overall business value and delivering an IFS solution fit for the customer
• Maintain clear communication on all aspects of the solution with the customer project and management team
• Coordinate and delegate work within the delivery team

Senior Solution Architect – Manufacturing ERP, Japanese Speaking

Backend Engineer

• Drive the identification and qualification of sales opportunities while executing account strategy
• Build, facilitate, and maintain successful relationships with customers
• Identify, pursue, and close new sales opportunities through the execution of the sales process
• Actively engage with prospective clients and stakeholders to develop relationships at a senior executive level
• Work with the wider IFS Copperleaf team to understand prospect’s business practices and develop solutions
• Maintain an accurate and documented pipeline of opportunities within CRM
• Attend industry functions and provide feedback on market and creative trends

Regional Account Executive – Net New, EAM, AIP

Pre-sales Engineer

• Act as a domain expert for the portfolio of Industrial AI capabilities
• Partner with account teams to qualify and shape AI opportunities from the first conversation through to deal closure
• Engage with stakeholders at all levels to position IFS as the AI technology partner of choice
• Lead discovery and qualification sessions, matching customer needs to AI capabilities
• Configure and deliver compelling solution demonstrations
• Present at executive briefings, customer workshops, trade shows, conferences, and industry events
• Advise customers on medium- to long-term AI possibilities
• Shape go-to-market approaches for specific customers
• Champion the voice of the customer internally

Presales Consultant – AI Growth, Adoption

Account Manager

• Drive sales through Partners
• Define and execute business planning with Partners to identify lead generation activities and target account selling activities
• Leverage IFS Academy, Global Alliances team and local resources to enable Partner sales/pre-sales resources to increase close rates
• Engage with Partners for pipeline review, account planning/BVE, onsite sales support, sales coaching
• Develop and review sales proposals with partners
• Strengthen and expand existing partner account relationships to drive profitable revenue growth
• Ensure internal processes adherence (lead registration, forecasting, tracking, KPIs)
• Actively monitor partners business results and recommend improvements to increase market penetration
• Regularly interact across functional areas with senior management or executives to advocate for Partners and communicate KPIs
• Conduct ongoing internal/external business reviews to ensure Partners meet established metrics
• Help identify potential areas for Partner recruitment aligned to strategic GTM plan

Channel Account Manager, ERP

Account Executive

• Build and manage a pipeline of opportunities within asset-intensive manufacturing organisations
• Own the complete sales cycle from prospecting to closing multi-stakeholder, value-based deals
• Engage mid-management to executive stakeholders across operations, maintenance, and engineering functions
• Collaborate with pre-sales, BDRs, and customer success teams to deliver a seamless sales experience
• React quickly to market opportunities and demonstrate commercial ownership
• Translate manufacturing challenges (downtime, compliance, asset degradation) into tailored solutions using the Ultimo EAM platform
• Contribute to the UK go-to-market strategy using customer insights to improve positioning
• Help foster a high-performing, entrepreneurial sales culture

Senior Account Executive

• Partner with account teams to qualify and shape AI opportunities from first conversation through deal closure
• Engage with stakeholders at all levels (C-suite, technical leadership, enterprise architects, operational teams) to position IFS as AI technology partner
• Lead discovery and qualification sessions, matching customer needs to AI capabilities and shaping solution approaches
• Configure and deliver compelling solution demonstrations; balance visionary scenarios with practical proposals
• Present at executive briefings, customer workshops, trade shows, conferences, and industry events as AI evangelist
• Advise customers on medium- to long-term AI possibilities to address emerging business and operational challenges
• Shape go-to-market approaches for specific customers and influence product roadmap priorities by championing the voice of the customer

Presales Consultant, AI Growth and Adoption

Customer Support

• After initial intensive training, respond promptly and professionally to customer inquiries via email and phone, prioritizing according to urgency
• Help customers use Billtrust SaaS products by providing advice on their functions and back-end operations
• Provide technical support or assistance for incoming issues and concerns related to Billtrust software and systems
• Collaborate with cross-functional teams including Account Management, Customer Value Management, and Product Development to address customer needs
• Proactively identify opportunities to improve products and processes based on customer feedback
• Identify customer needs and assist them in using specific features
• Analyze and report product malfunctions and document internal procedures
• Maintain daily performance of the Billtrust applications and run diagnostics to resolve problems
• Work through problem-solving processes with clients and train incoming staff
• Participate in keeping the knowledge base up to date and report significant or recurring problems to DevOps teams

Customer Support Specialist

Artificial Intelligence

• Build pipeline, create new opportunities, and close complex, high-value enterprise AI deals
• Hunt into a focused list of target strategic accounts, driving net-new sales and recurring revenue in IFS’s AI portfolio
• Lead consultative, value-based customer discussions showcasing AI impact
• Position IFS AI solutions to customer executives across technical and business functions
• Partner with regional sales, industry specialists, and solution teams in a matrixed go-to-market model
• Leverage AI-based applications and tools for prospecting, meeting prep, and presentations

Solution Seller, AI

Frontend Engineer

• Architect and maintain a containerized, enterprise-grade Angular-based web client framework deployed through AKS
• Design and govern reusable, efficient, and extensible UI component libraries using Angular, TypeScript/JavaScript, and RxJS
• Define and enforce best practices for building optimized, modern, and accessible web interfaces
• Champion the integration of emerging technologies, including AI-powered systems and LLMs
• Establish a robust testing strategy by driving adoption of automated testing frameworks such as Jest, Cypress, and Playwright
• Provide technical leadership across cross-functional teams
• Lead and scale code review practices and set high engineering standards
• Drive system-wide performance initiatives and resolve performance bottlenecks
• Troubleshoot and resolve full-stack issues across containerized and cloud-native environments
• Act as a proactive technology leader, influencing architectural decisions and mentoring senior engineers

Principal Software Engineer / Senior Principal Software Engineer, Angular

Manager

• The Service Delivery Manager is responsible for advising, guiding and delivering the desired outcome for the Customer/Partner in obtaining the most value out of the IFS Success Service.
• This role involves comprehensive service planning from an end-to-end delivery perspective.
• Additionally, the Service Delivery Manager will proactively advise their respective Customers/Partners to make efficient use of the IFS Success Service, identify opportunities to improve processes, practices, and business adoption, and lead service governance for IFS in partnership with Success Managers and executive stakeholders of the Customer/Partner.
• This process forms the foundation for successful engagements, ultimately leading to customer advocacy and value realization for both the Customer/Partner.

Service Delivery Manager

• Job Description: We are looking for experienced, highly motivated, and self-driven Senior Lead Software Engineers to design, build, and maintain a robust, scalable, and high-performance containerized Angular-based web client framework deployed via Azure Kubernetes Service (AKS). This role offers the opportunity to work with cutting-edge technologies such as TypeScript, JavaScript, RxJS, and HTML5, while integrating AI solutions like Large Language Models (LLMs) and intelligent agents. You will also be responsible for writing automated tests to ensure the stability and quality of our frontend systems. • Key Responsibilities: Develop and maintain a containerized Angular-based web client framework deployed through Azure Kubernetes Service (AKS). Design and implement reusable and efficient UI components using Angular, TypeScript/JavaScript, and RxJS. Build and optimize modern web interfaces using HTML5 and CSS3. Integrate AI-based systems and Large Language Models (LLMs) into the frontend applications. Write and maintain automated tests using frameworks such as Jest, Cypress, or similar. Collaborate with cross-functional teams (designers, backend developers, and DevOps) to deliver high-quality and scalable solutions. Participate in code reviews, maintain high coding standards, and ensure quality and performance. Optimize frontend performance, ensuring applications are fast, responsive, and scalable. Troubleshoot and debug issues effectively across the entire stack, especially in containerized environments. • Qualifications: A University degree in Software Engineering, Computer Science or Information Technology. Minimum of 7+ years of working experience with a track record in working with Enterprise Grade Software. Proven experience with Angular and frontend web client framework development. Strong proficiency in TypeScript/JavaScript and modern web technologies. Solid understanding of RxJS for handling asynchronous operations and reactive programming. Expertise in HTML5 and CSS3 for building responsive and modern web applications. Familiarity with AI/Agents and an interest in Large Language Models (LLMs). Experience with containerization (e.g., Docker) and deploying applications using Azure Kubernetes Service (AKS). Experience in automated testing using tools such as Jest, Cypress, or similar. Strong knowledge of version control systems like Git. Strong troubleshooting, debugging, and optimization skills. Experience working within CI/CD pipelines for continuous integration and deployment. Excellent communication and collaboration skills in a team-based, agile environment. Additional Information We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships. I'm interested I'm interested Privacy Policy I'm interested share this job Share to WeChat × Copy the link and open WeChat to share. Copy to clipboard Open WeChat Share to WeChat × Use Scan QR Code in WeChat and click ··· to share.