AI Engineer

• Leads the overall post-sale value realization strategy for Nexus Black.
• Responsible for building, scaling, and managing the AI Adoption Engineering organization.
• Set the vision, define operating models, influence GTM and product strategy.
• Ensure customers achieve repeatable early wins, expanded value realization, and long-term strategic partnership.
• Serve as executive sponsor for key enterprise customers.
• Drive innovation in workflows, integrations, and AI-enabled customer processes.

AI Adoption Lead

Security Analyst

• Responsible for supporting 24x7 operations within the Unified Support Security Operations Center (SOC) and Observability functions
• Continuous monitoring of security events and system health across IFS customer environments
• Analyzing alerts from both security and observability platforms
• Identifying potential threats or service anomalies
• Ensuring timely incident triage and response
• Responsible for monitoring the IFS customer security state
• Analyze real-time events and triage incidents based on the severity of the situation
• Assist in identifying and addressing information security gaps, with a focus on cloud environments
• Stay up to date on the latest cybersecurity threats and vulnerabilities and support the implementation of recommended mitigations
• Proactively monitor alerts for all cloud hosted IFS products
• Communicate with other resolver groups to rectify them
• Contribute to the operation (Observability) coverage of 24x7x365
• Identify and categorize prioritized incoming events or alerts for IFS products via Observability stack
• Generate regular reports on the organization’s security posture and incident trends
• Contribute to the creation and maintenance of operational documentation and knowledge base articles
• Any other duties as designated by the line manager

FedRamp Information Security Analyst

General

• Manage, prioritize, and proactively track assigned business opportunities for the current quarter and future quarters to ensure timely submissions and active engagement on deal strategy and negotiations.
• Ensuring compliance of sales deals with any relevant company policies, procedures and processes or other demands (e.g. Government specifications).
• Manage the approval process for sales transaction in the IFS Approval Request system.
• Assist and advise Sales with product configurations and pricing proposals.
• Draft, review, and administer any documentation necessary for sales transactions and their approval.
• Act as first line support to the sales team on revenue recognition or contractual matters relating to sales transactions, act as liaison to Finance and Legal Departments on those transactions.
• Provide interpretation and analysis of existing customer contractual documents.
• Interact with all internal business partners involved in the execution and closure of sales transactions. E.g. Finance, Presales, Legal, Technology Alliances, Partner Managers, Product Managers, Corporate and Global functions.
• Interact with external clients and vendors at various levels on contract and business-related matters, if necessary.
• Ensure fiduciary responsibility to IFS.
• Other duties and projects as may be assigned in relation to the Deal Desk team.

Senior Deal Desk Specialist

Outside Sales

• Direct the execution of sales efforts and initiatives within targeted markets
• Develop and coordinate sales selling cycle and methodology
• Collaborate with marketing leadership, sales management and other internal functional groups to identify and develop new customers for IFS products and services
• Provide an accurate forecast that supports the management of the company’s cash flow targets and develop annual sales plan strategies and plans to accomplish or exceed corporate goals which drive the increase of revenue and profitability
• Manage and build a rolling pipeline and identify opportunities and new project development
• Identify and measure leading indicators on a regular basis to motivate ideal behaviors within the sales team
• Analyze and evaluate the effectiveness of sales, processes, costs and results
• Develop and manage sales budget and oversee the development and management of internal operating budget
• Directly engage with key client accounts, deliver value-based sales presentations to key clients in coordination with sales representatives, and coordinate the management of all other accounts
• Establish long-term business relationships with customers, key strategic partners and influencers
• Effectively prospect for New Business leads/opportunities, target new accounts and opportunities in medium to large companies
• Direct staffing, training and performance evaluations to develop sales program
• Help build and develop sales team competencies and capabilities
• Coach and motivate sales team to achieve goals
• Represent the company at various business meetings to promote company
• Supervise the preparation, issuance and delivery of sales materials, exhibits and promotion programs
• Promote positive relations with partners, vendors and distributors
• Establish and implement short- and long-range departmental goals, objectives, policies and operating procedure
• Strong negotiation skills and good contract knowledge

Vice President of Sales – Established Customers, ERP, EAM, Field Service

Solutions Engineer

• Be at the forefront of IFS product implementations working directly with customers and partners
• Take the lead in delivering the IFS solution, maintain clear communication on all aspects of the solution
• Work closely with the IFS Project Manager to ensure risks from complex requirements are minimized
• Coordinate and delegate work within the delivery team
• Work with partners and system integrators to ensure the IFS experience is consistent
• Advise on the successful application of IFS Accelerators
• Focus on ensuring delivery of value to the customer
• Be involved in the successful delivery of additional consulting services

Technical Solutions Manager

Director

• Developing and managing Partner relationships that produce meaningful outcomes for IFS, the Partner, and customers
• Gaining sales intelligence from the Partner for joint accounts and opportunities to improve positioning within pursuits
• Source new directs and opportunities from the Partner to build a strong pipeline
• Performing ongoing business planning, QBRs and business review cycles
• Actively driving Partner engagement in promoting of customer opportunity pursuits
• Identifying new business and revenue opportunities for IFS and the Partner via demand generation plans and activities
• Coordinating regularly scheduled Partner Status Meetings
• Forecasting pipeline status and revenue from partners on a weekly, monthly, quarterly and annual basis
• Overseeing related Training and Certification programs
• Develop and manage the IFS and Partner’s annual business plan
• Serving as the primary Point of Contact for day-to-day business needs between IFS NA and the Partner
• Negotiating, securing, and managing Partner contracts and all other related needs of the relationship
• Develop extensive knowledge of the Partner’s organization, market position, and capabilities to articulate the joint value proposition of the Partnership

Global Alliance Director

Backend Engineer

• As one of Copperleaf’s Account Managers you will be assigned customer accounts and drive the identification and qualification of opportunities while executing account strategy and generating license, support and services revenues.
• This role is focused on working with established Copperleaf and IFS clients.
• Work with your assigned accounts to build a network of relationships across multiple functional areas and levels of the organization.
• Deeply understand each account’s challenges and opportunities in the portfolio planning and asset management spaces.
• Identify how Copperleaf can make a difference to the account’s business and to the personal success of our champions.
• Co-create a solution roadmap with accounts where it makes sense for us to engage.
• Drive the procurement and commercial processes to successfully close business.
• Lead a Copperleaf “deal team” to support both solution definition and sales process execution.
• Champion the needs of your customer and your deal internally within Copperleaf.
• Continuously gather knowledge of competitors and how to effectively position our solution.
• Drive a sales process that will highlight our solution as a strategic advantage to the prospect.
• Routinely discuss and communicate opportunity plan sales strategy with other members of the account team, as well as field and corporate management.
• Maintain an accurate and documented pipeline of opportunities (prospects and suspects) within CRM.

Strategic Account Executive, Utilities – Install Base

Sales

• Build and embed value engineering capability across the portfolio, including ROI modelling, business case development, and economic impact quantification
• Ensure customer value is consistently articulated, evidenced, and tied to commercial outcomes
• Develop practical frameworks and tools that can be adopted and sustained within PortCos
• Work directly within these businesses to embed discipline, not overlay from a distance
• Elevate solution consulting standards across the portfolio, including qualification, demo strategy, and deal preparation
• Coach solution consulting teams on live opportunities and support strategic customer engagements
• Improve consistency and quality of presales execution
• Partner closely with sales and solution consulting leaders within each PortCo
• Actively apply AI to improve presales productivity and effectiveness

Head of Presales, M&A Group

• Lead from the front in qualified, high-impact AI pursuits by applying solution, AI portfolio, and industry depth, tailoring demonstrations and delivering proof-of-value engagements that drive customer confidence.
• Act as the connective tissue between the AI portfolio and your domain (ERP, EAM, and/or FSM). Translate AI capabilities into credible, domain-specific outcomes and architectures, ensuring solutions are technically sound and implementable.
• Provide insight-based guidance to shape marketing campaigns, sales plays, messaging, roadmap priorities, and competitive positioning for the AI portfolio within your domain.
• Strengthen presales execution through key content creation, storytelling, reusable asset development, mentoring, and setting the example in delivery excellence.
• Drive evolution in our AI go-to-market model through cross-functional collaboration, industry-specific sales plays, and field innovation.

AI Presales Solution Architect – Manufacturing/Supply Chain/ERP

Human Resources

• Provide day-to-day HR support across employee lifecycle activities including onboarding, offboarding, and employee changes
• Serve as a primary point of contact for employee inquiries related to HR policies, payroll, and benefits
• Support employee relations matters by providing guidance and escalating more complex issues as needed
• Maintain accurate employee data in HRIS systems and ensure data integrity across platforms
• Support and coordinate payroll processing, including salary, bonuses, commissions, and benefits-related changes
• Partner with Finance and external providers to ensure payroll accuracy and timely processing
• Review payroll data for discrepancies and assist in resolving payroll-related issues
• Ensure compliance with federal, state, and local payroll tax regulations and wage laws
• Maintain payroll records and support payroll audits and reporting
• Support benefits administration including open enrollment, employee changes, and responding to employee questions
• Assist in processing compensation changes, new hires, terminations, and required documentation (e.g., I-9s)
• Support employee and manager self-service functionality within HR systems
• Generate and maintain HR and payroll reports, including general ledger and compliance reporting
• Support HR-led projects, including the transition and implementation of a new HRIS system
• Assist in migrating employee data across systems, ensuring accuracy and data integrity across payroll, benefits, and employee records
• Help coordinate employee communications, training, and change management efforts related to new HR systems, policies, and processes
• Assist in maintaining HR policies, procedures, and documentation
• Ensure compliance with employment laws and internal policies

Human Resources Generalist

Manager

• Prospect and qualify net-new accounts across energy, utilities, manufacturing, aerospace
• Conduct market research to inform messaging and campaigns
• Build multi-touch sequences and nurture leads
• Use direct mail and video to engage prospects
• Manage pipeline in HubSpot

Market Development Manager

Software Engineer

• Lead and scale high-performing global engineering teams
• Define and execute the technology and architecture strategy aligned to business goals
• Drive AI-native engineering practices to improve productivity, quality, and innovation
• Own end-to-end delivery across performance, scalability, security, and operations
• Embed strong engineering standards, governance, and data-driven decision making
• Partner closely with Product and leadership to deliver customer-focused outcomes
• Attract, develop, and retain world-class engineering talent

SVP Engineering

Engineering Manager

• Build and embed value engineering capability across the portfolio, including ROI modelling, business case development, and economic impact quantification
• Ensure customer value is consistently articulated, evidenced, and tied to commercial outcomes
• Develop practical frameworks and tools that can be adopted and sustained within PortCos
• Work directly within these businesses to embed discipline, not overlay from a distance
• Elevate solution consulting standards across the portfolio, including qualification, demo strategy, and deal preparation

Head of Forward Deployed Engineering, M&A Group

• Partner with enterprise customers to scope and implement AI Agent use cases across complex workflows
• Integrate IFS Loops platform with customer systems
• Tune agent behavior and logic to deliver measurable outcomes (e.g., lower costs, increase in efficiency, fewer errors)
• Troubleshoot deployments and iterate quickly to ensure performance, accuracy, and user adoption
• Collaborate closely with Product, Engineering, and Customer Success to feed customer insights into the roadmap
• Document technical decisions and hand off stable deployments to customer engineering or support teams

AI Adoption Lead

FedRamp Information Security Analyst

Senior Deal Desk Specialist

Senior Deal Desk Specialist

Vice President of Sales – Established Customers, ERP, EAM, Field Service

Technical Solutions Manager

Global Alliance Director

Strategic Account Executive, Utilities – Install Base

Head of Presales, M&A Group

AI Presales Solution Architect – Manufacturing/Supply Chain/ERP

Human Resources Generalist

Market Development Manager

SVP Engineering

Head of Forward Deployed Engineering, M&A Group

Forward Deployed AI Engineer