Ideagen

Account Executive

• Build deep expertise in Audit Analytics solutions and confidently communicate their value, ROI, and market relevance.
• Deliver tailored, high‑impact product demonstrations aligned to client needs.
• Develop and manage a self‑sourced pipeline through proactive outreach and targeted engagement.
• Own the full sales cycle from discovery to close, creating compelling business cases throughout.
• Lead the renewal process to drive strong retention and minimize churn.
• Expand existing accounts by promoting enhancements, upgrades, and add‑on solutions.
• Take full responsibility for net‑new revenue, account growth, and accurate forecasting within a defined territory.
• Maintain excellent CRM hygiene and collaborate closely with internal teams to ensure seamless client experiences.

Sales Executive

Backend Engineer

• Design, deliver, maintain, and enhance new and existing platform features.
• Partner with Engineering Managers, Team Leads, Software Engineers, and Test Engineers to build well‑architected, enterprise‑class solutions.
• Collaborate with Product Managers, Technical Product Owners, Infrastructure Engineers, and the UX & Design Team to ensure high‑quality, user‑centric feature delivery.
• Work across the full software development lifecycle to meet roadmap milestones and release schedules, using Agile frameworks such as Scrum.
• Contribute to backlog definition and refinement to support Product team objectives.
• Diagnose, troubleshoot, and resolve software defects, supported by robust unit testing and clear technical documentation.
• Influence engineering best practices, contribute to technology decisions, and support knowledge-sharing within the team.
• Mentor and coach fellow engineers to help develop their technical skills.

Senior Software Engineer, Perl, Python

• Help design, deliver, maintain, and enhance new and existing platform features.
• Collaborate closely with Development Managers, Team Leaders, and fellow Software Engineers to build well‑architected cloud‑hosted and on‑premises enterprise solutions.
• Work with Product Managers, Technical Product Owners, Front‑end Engineers, Test Engineers, and Infrastructure Engineers to ensure high‑quality feature delivery, while partnering with the Product Design Team to enable optimal user experiences.
• Contribute across the full Software Development Lifecycle to deliver products according to the published roadmap and planned release cycles, working within an Agile team using frameworks such as Scrum.
• Assist in defining and developing the Sprint backlog to achieve Product team goals.
• Diagnose, troubleshoot, and resolve software defects, supported by unit tests and clear technical documentation.
• Contribute to team working practices and technology decisions.
• Perform tasks with limited supervision, exercising substantial independent judgment within scope.

Software Engineer, Level 2 – Perl, Python

• Owning a defined healthcare territory for net-new business acquisition
• Building a self-sourced pipeline through prospecting and account engagement
• Leading the full sales cycle from first conversation to signed contract
• Running high-quality discovery to understand prospect challenges and needs
• Positioning Ideagen’s Healthcare Guardian solutions effectively
• Managing forecasts and opportunities accurately in CRM

• Build high-quality, innovative, and performant SaaS software that complies with coding standards and technical design
• Help design, deliver, maintain, and enhance new and existing platform features
• Collaborate closely with Development Managers, Team Leaders, and fellow Software Engineers
• Work with Product Managers, Technical Product Owners, Front‑end Engineers, Test Engineers, and Infrastructure Engineers
• Contribute across the full Software Development Lifecycle to deliver products according to roadmap
• Assist in defining and developing the Sprint backlog
• Diagnose, troubleshoot, and resolve software defects
• Perform tasks with limited supervision, exercising substantial independent judgment

Software Engineer Level 2, .Net, C#

SDET

• Design and execute test cases, scripts, and supporting test data to ensure software meets quality standards and user requirements, following defined test processes and the SDLC.
• Identify, track, and report defects from both a testing and customer perspective, collaborating closely with developers, project managers, and other cross‑functional teams to ensure thorough testing and alignment with project goals.
• Develop, execute, and maintain automated test scripts using the pre‑defined automation framework to sustain the required level of automation.
• Participate in project planning and estimation to ensure testing activities are accurately scoped and properly resourced, while contributing to continuous improvement of testing processes and overall efficiency.
• Assist with preparing test datasets, writing test cases, and executing tests based on guided understanding of requirements.
• Take part in team ceremonies such as planning, daily stand‑ups, demos, and retrospectives.
• Maintain clear documentation for test scripts and processes while keeping up to date with the latest trends and technologies in software testing and development.

Software Test Engineer, L1

QA Engineer

• Conduct Penetration Tests: Simulate cyber attacks on systems, networks, applications and mobile to identify security weaknesses before malicious hackers can exploit them.
• Vulnerability Assessment: Use both automated tools and manual techniques to assess the security posture of various IT environments.
• Reporting: Document findings in detailed reports, providing clear explanations of risks and recommendations for remediation to both technical and non-technical stakeholders.
• Collaboration: Work closely with IT and development teams to ensure secure design and configuration of systems, and to implement security improvements based on testing results.
• Stay Updated: Keep current with the latest security threats, vulnerabilities, and industry best practices to enhance testing methodologies and tools used.
• Incident Response: Investigate security incidents and respond to breaches in real-time, documenting findings and actions taken.

Associate Penetration Tester

Senior Software Engineer, PHP

• Hunt down new logos in Pharma, Biotech, CROs, Healthcare, and Academia.
• Build a pipeline that delivers your ambition.
• Own the full sales cycle – from “never heard of you” to “where do I sign?”.
• Use MEDDPICC like it’s second nature.
• Deliver presentations that make people forget they’re on MS Teams.
• Work with Pre-Sales and Product Specialists to make sure that customer knows how good we really are.

Account Manager

Customer Success Manager

• Manage 15–25 client accounts, act as the main point of contact, run regular check‑ins and QBRs, build strong relationships, and proactively support client goals, risks, and growth opportunities.
• Lead renewal discussions, show clear value delivered, identify upsell opportunities, and partner with Sales to support expansion and meet retention targets.
• Drive adoption of core features, deliver product training, monitor usage trends, and share insights to help clients get more value from the platform.
• Identify potential advocates and case study partners, encourage participation in community programs, and share feedback internally while contributing to team best practices.

Security Analyst

• Help improve our cybersecurity processes, tools, and response capabilities.
• Support the setup, operation, and optimisation of security tools and controls.
• Monitor, investigate, and respond to security alerts and incidents.
• Assist with vulnerability scans, testing activities, and remediation efforts.
• Work with IT and engineering teams to strengthen system security.
• Provide clear insights, recommendations, and reports to enhance our security posture.
• Contribute to awareness initiatives that promote strong security practices across the organisation.
• Stay up to date on emerging threats and share insights with the team.

Cyber Security Analyst

• Target mid-market and Enterprise prospects for our innovative product suite
• Own the full sales cycle – from first contact to signed contract
• Build and maintain a pipeline that gives you confidence in hitting quota
• Deliver compelling presentations and ROI-driven proposals
• Collaborate with pre-sales and marketing when needed, but keep control of the deal

Enterprise Account Executive

• Craft and execute a world-class sales strategy
• Seek out high-potential prospects
• Build and nurture client relationships
• Conduct thorough client needs assessments
• Team up with marketing, product, and customer success
• Keep CRM alive and track pipeline activities
• Stay sharp by keeping up with industry trends

Federal Account Executive

Community Manager

• Creating engaging communications that inspire colleagues to volunteer, including emails, posters, spotlights, and social content
• Supporting the delivery of community‑focused events, from small team activities to large company gatherings
• Helping to coordinate our Think Big programme (UK community programme) and supporting ambassadors with their volunteering initiatives
• Managing and updating our global volunteer platform, ensuring opportunities are current, accessible, and engaging
• Providing friendly support to colleagues interested in volunteering and encouraging them to share feedback after activities
• Capturing and sharing inspiring stories that highlight the impact of our community action
• Identifying new volunteering opportunities and helping build strong relationships with charity, education, and community partners

Sales Executive

Senior Software Engineer, Perl, Python

Software Engineer, Level 2 – Perl, Python

Account Executive

Software Engineer Level 2, .Net, C#

Software Test Engineer, L1

Associate Penetration Tester

Senior Software Engineer, PHP

Account Executive

Account Manager

Customer Success Manager

Cyber Security Analyst

Enterprise Account Executive

Federal Account Executive

Community Engagement Assistant