HubSpot

Compliance

• Lead Product SOX Readiness
• Own the SOX compliance onboarding and vetting process for new products, features, and major engineering changes.
• Review and assess control design prior to Go-Live, ensuring SOX risks are identified and addressed early.
• Partner closely with Product, Engineering, Finance, and Internal Audit to align on risk, controls, and launch readiness.
• Manage & Develop the GRC Team
• Lead and develop a team of GRC professionals focused on product compliance onboarding and control testing.
• Set priorities, operating rhythms, and quality standards across the program.
• Coach team members on risk-based judgment, stakeholder partnership, and execution excellence.
• High-Risk & Continuous Control Testing
• Oversee deep-dive testing of high-risk SOX controls, including access management, change management, and data integrity.
• Ensure testing is rigorous, repeatable, and defensible to internal and external auditors.
• Identify systemic control gaps and drive durable improvements.
• Remediation & Audit Partnership
• Partner with Product, Engineering, and Finance to drive timely remediation of control issues.
• Track issues through resolution and validate corrective actions.
• Serve as a key liaison for Internal and External Audit on product-related SOX matters.
• Program Maturity & Scale
• Define and track metrics for SOX readiness, control effectiveness, and remediation timelines.
• Partner with Security Automation and Engineering teams to reduce manual testing through automation and monitoring.
• Continuously evolve the program as HubSpot’s products and risk profile grow.

Senior Manager, SOX Compliance

Business Operations

• Support key payroll transformation projects and help keep work on track as we shift from contractor support to internal resources.
• Help build and maintain AI-powered dashboards, review data to find opportunities for automation, and assist with adding machine-learning tools to payroll systems.
• Test AI features, summarize what’s working, and help document simple step-by-step guides for future use.
• Work with our development team to support the Penny payroll chatbot, including creating training materials, updating FAQs, and monitoring how the chatbot performs after launch.
• Gather feedback from users, track common questions, and help troubleshoot basic issues to improve the chatbot over time.
• Assist with the Mobility Tax Project by mapping data, documenting processes, and testing new tax workflows for different locations and countries.
• Help ensure tax information is accurate across systems, especially during busy times like year-end.
• Support additional transformation work, such as equity data sourcing and new mobility business travel tools.
• Help test new systems and keep project documentation organized so teams are ready for major launches throughout 2026.
• Collaborate with Payroll, Finance, and People Operations teams to keep data consistent and processes running smoothly.

Payroll Business Systems Co-op

Customer Success Manager

• Oversee the customer experience for a portfolio of 30-40 enterprise-level, high-value accounts with the goals of retention and growth.
• Build and foster deep relationships at all levels of the customer organisation, multi-tasking with customers to ensure alignment with their business goals and use cases and develop long-term partnerships.
• Use strategic thinking, consultative problem solving, and deep product knowledge to help your customers achieve measurable business outcomes, new use cases and maximize their ROI with HubSpot.
• Partner with multiple internal cross-functional teams (Sales, Marketing, Product, Contract Management, and HubSpot executive leadership) to develop and execute success plans that align stakeholders on growth strategies and risk mitigation.
• Create and deliver Executive Business Reviews, presentations and strategic consultations to align on goals, priorities, growth opportunities, and overall business vision to support optimal adoption of the HubSpot platform.
• Act as a customer advocate and focus on deep platform solutioning, by developing adoption roadmaps, identifying and removing technical and cultural adoption barriers, creating and delivering success plans with clear outcomes, aligning internal resources to support customer initiatives - all while demonstrating resilience and perseverance in the face of setbacks or slow progress.
• Travel onsite to deliver strategic consulting engagements if needed, usually around 2-3 times yearly.
• Demonstrate a sustained, significant, and quantifiable impact on the business in the areas of program development, team growth and/or people development.

Lead Customer Success Manager, Strategic Accounts

Frontend Engineer

• Lead a high-impact frontend team building and evolving the core Marketing Email and SMS management experiences (dashboards, creation flows, send/review UIs, experimentation and related onboarding surfaces).
• Contribute high-quality React/TypeScript code while guiding architectural decisions, reviewing designs and unblocking others.
• Own technical strategy for the team’s frontend surface area, including modular architecture, design system usage and cross‑app/library boundaries across Messaging.
• Partner in the leadership triad (with Product Management and Product Design) to set goals, sequence work and make trade‑offs that balance customer impact, reliability and iteration speed.
• Drive medium-to-large, multi-quarter initiatives end-to-end, from problem definition and technical proposals through implementation, rollout and measurement.
• Champion reliability and service maturity for our frontend applications. Define SLIs/SLOs, improve performance (bundle size, latency) and keep the app inside our targets.
• Mentor and grow engineers on the team through design reviews, code reviews, pairing and 1:1s, providing clear and actionable feedback.
• Collaborate closely with backend and infra teams across Messaging to design reliable, observable front-to-back solutions that scale across channels.
• Help define and uphold engineering best practices across testing, accessibility, telemetry, experimentation and on-call for our frontend services.
• Play an active role in hiring and onboarding new engineers and in representing HubSpot’s values and HEART culture throughout the interview process.

Technical Lead II – Frontend, Messaging Strategy

Account Executive

• Develop and be responsible for your own annual, quarterly and monthly territory business plan for the region’s education vertical.
• Find new prospects from both inbound and self-sourced leads.
• Run qualification calls with C-level executives and department leaders in the education sector.
• Consistently close both new and install base business at or above quota.
• Sell through internal champions to multiple stakeholders, as well as directly to C -level executives.
• Work collaboratively with HubSpot's marketing and technology teams to evolve our sales strategy tailored to the education vertical when new features and products are introduced.
• Run online and occasionally in person product demonstrations.
• Help shape the future of HubSpot's mission, particularly in the education sector, with your perspectives, ideas, and skills

Corporate Account Executive – Education Sector

• Develop and be responsible for your own annual, quarterly and monthly territory business plan for the region’s education vertical.
• Find new prospects from both inbound and self-sourced leads.
• Run qualification calls with C-level executives and department leaders in the education sector.
• Consistently close both new and install base business at or above quota.
• Sell through internal champions to multiple stakeholders, as well as directly to C-level executives.
• Work collaboratively with HubSpot's marketing and technology teams to evolve our sales strategy tailored to the education vertical when new features and products are introduced.
• Run online and occasionally in person product demonstrations.
• Help shape the future of HubSpot's mission, particularly in the education sector, with your perspectives, ideas, and skills

Full-stack Engineer

• Define the patterns for how AI agents safely and predictably interact with HubSpot’s CRM and third-party ecosystems.
• Act as a "zero-to-one" builder and prototype new

Principal Software Engineer – Breeze Assistant

Financial Planning and Analysis

• Lead Product COGS strategy, planning, and forecasting across annual, quarterly, and long-range horizons.
• Set the analytical direction for driver-based models.
• Partner with Corporate FP&A to integrate Product COGS.
• Own the Product COGS narrative and executive communication.
• Translate complex cost drivers into executive-ready insights.
• Serve as a thought partner to Product and Engineering leaders.
• Act as a senior finance partner on infrastructure and AI vendor relationships.
• Lead and develop a small, high-impact team of analysts.

Senior Manager, Finance – Product COGS FP&A

Product Designer

• Tackle Cross-Product Problems
• Bring Systems Thinking to Craft
• Leverage and Shape AI features
• Collaborate & Lead Across Functions
• Measure & Iterate for Real Impact
• Foster a Bold, Inclusive Culture

Senior Product Designer II, Customer Journey – Platform

Affiliate Manager

• Identify, source, and close good fit partners
• Balance contacting warm inbound leads and sourcing own pipeline
• Sell the value of HubSpot's software and Partner Program
• Guide prospective partners in client acquisition and retention
• Manage a quality pipeline through inbound and outbound strategies
• Help partners develop better business plans for high-impact reselling
• Articulate how HubSpot’s software expands partner service offerings

Partner Specialist, Upmarket

• Partner closely with Product Management and Engineering to define and evolve the vision for HubSpot’s buyer portal platform.
• Design scalable portal patterns and systems that support the full customer lifecycle, from acquisition through post-sale experiences.
• Bring strong systems thinking to interaction and visual design to ensure patterns scale across teams and use cases.
• Collaborate cross-functionally across HubSpot to align on shared platform decisions and influence outcomes.
• Prototype, test, and iterate on concepts using research, usability testing, and rapid exploration, including how AI features surface within portal experiences.
• Measure qualitative and quantitative outcomes to continuously refine designs and improve customer and business impact.
• Advocate for a cohesive, high-quality customer experience that balances custom branding flexibility with platform consistency.

Senior Product Designer

Graphics Designer

• Translate complex ideas and stories into high-quality visual assets for social, communications, and integrated marketing campaigns
• Partner closely with Social and Communications stakeholders to translate campaign goals into compelling creative
• Collaborate with marketers, copywriters, and creative teammates to bring concepts from idea to execution
• Maintain visual consistency across assets while adapting designs for different channels and audiences
• Manage multiple projects at once, balancing timelines, feedback, and priorities
• Incorporate stakeholder feedback thoughtfully and iterate quickly
• Explore and apply creative AI tools to improve workflows, experimentation, or creative output

Graphic Designer

Solutions Engineer

• Building and maintaining relationships with sales reps, partners, customers and other internal stakeholders
• Gaining knowledge of HubSpot products for better-proposed solutions
• Understanding customer challenges and how to deliver technical value to meet their business goals and objectives
• Participating and directing projects relevant to presales, sales, and the wider business
• Coaching and mentoring less experienced team members

Principal Solutions Engineer

DevOps Engineer

• Lead a team of ~20 reliability engineers, fostering a culture of operational excellence, continuous learning, and customer obsession
• Attract, develop, and retain top talent; build career paths that keep engineers engaged and growing
• Define and drive HubSpot's reliability roadmap, balancing proactive resilience investments with reactive incident reduction
• Partner with Infrastructure leadership to prioritize reliability initiatives alongside cost, performance, and platform evolution
• Set and evolve SLO standards that align engineering effort with customer experience
• Lead the strategy for integrating AI and agentic approaches into incident detection, diagnosis, and mitigation-reducing time-to-resolution and human toil
• Explore and implement AI-assisted tooling for pattern recognition across incidents, automated runbook execution, and predictive reliability insights
• Build intelligent systems that learn from our operational history, proactively surface risks, and recommend-or execute-mitigation actions
• Balance automation with human judgment-designing systems where AI augments engineers rather than creating blind spots
• Own incident management end-to-end: response coordination, executive communication during major incidents, and blameless post-incident reviews that drive systemic improvement
• Influence engineering culture across 100+ product teams-evangelizing reliability practices without compromising team autonomy
• Identify systemic risks across the platform and drive cross-functional mitigation efforts
• Serve as the voice of reliability in leadership forums, translating technical risk into business terms
• Communicate transparently with customers and stakeholders during and after operational incidents
• Partner with peer directors across Infrastructure, Product Engineering, and Security to align on shared priorities

Director, Reliability Engineering

Backend Engineer

• Act as the technical leader and architect for backend systems powering upgrades, trials, and ROI experiences
• Design and evolve scalable, resilient architectures that integrate with complex Fintech, pricing, and packaging systems
• Stay deeply hands-on in code, reviews, and technical design, setting a high bar for quality and execution
• Lead and mentor engineers through ambiguous problem spaces, helping them break down complexity into clear, actionable solutions
• Partner closely with Product, Design, Data, and Fintech teams to deliver cohesive, customer-centric experiences
• Drive alignment across teams and systems, identifying leverage points that unlock outsized impact
• Balance short-term delivery with long-term platform health and technical strategy

Senior Manager, SOX Compliance

Payroll Business Systems Co-op

Lead Customer Success Manager, Strategic Accounts

Technical Lead II – Frontend, Messaging Strategy

Corporate Account Executive – Education Sector

Corporate Account Executive – Education Sector

Principal Software Engineer – Breeze Assistant

Senior Manager, Finance – Product COGS FP&A

Senior Product Designer II, Customer Journey – Platform

Partner Specialist, Upmarket

Senior Product Designer

Graphic Designer

Principal Solutions Engineer

Director, Reliability Engineering

Staff Technical Lead, Intake Upgrades Backend