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About the role
Key responsibilities & impact- Own customer contract processes and renewals.
- Collaborate with sales representatives, customer success managers, and management.
- Establish cooperative working relationships with customers.
- Lead forecasting discussions and pipeline reviews.
- Engage multiple customers via phone calls.
Requirements
What you’ll need- Fluency in English and Dutch
- Experience with customer service and contract management
- Negotiation or sales experience
- Prior account management and/or customer retention experience
- Problem-solving skills
- Attention to detail
Benefits
Comp & perks- Flexible working hours
- Remote work options
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer servicecontract managementaccount managementcustomer retentionnegotiationsales
Soft Skills
problem-solvingattention to detailcollaborationrelationship buildingcommunication
