Howden, A Chart Industries Company

Manager

• Leading and developing a team
• Owning day-to-day trading and operational performance
• Providing high-level professional insurance advice
• Building strong relationships with insurers and internal stakeholders
• Producing and delivering an effective business plan

Renewals Manager – Corporate, Commercial

Business Development Rep

• Leverage your network to set up meetings for senior Howden RE brokers
• Develop, maintain, and report on a disciplined and organized regional outreach strategy across North American landscape
• Organize and attend periodic regional roadshows across U.S. and Canadian financial centers
• Build and maintain detailed account plans, target lists, and pipeline tracking using Power BI and other internal BD tools
• Represent Howden Private Capital at industry conferences and events

AVP Business Development – Real Estate

SDET

• Develop, maintain, and execute automated test scripts for web and mobile applications
• Collaborate with cross-functional teams to understand business requirements and technical specifications
• Design and implement test plans, test cases, and test data for functional, regression, and performance testing
• Identify, document, and track software defects and issues
• Work closely with developers to ensure timely resolution of defects and issues
• Continuously improve and optimize the automation framework and testing processes
• Participate in code reviews and provide feedback on testability and quality
• Stay up to date with industry best practices and emerging trends in QA automation

QA Automation Engineer

Underwriter

• First point of contact for customer inquiries during the account life cycle.
• Rush Clearance and set up of electronic files, including filing. Prequalify risks per underwriting guidelines.
• Generate, edit, and send out a variety of correspondence on behalf of the Underwriters. Ex: Declination letters, quote follow ups, subjectivity reminders
• Respond to client phone calls and emails, which requires the ability to understand the products offered.
• Review and issue policies within authority level.
• Review and approve tasks within authority level.
• Order, review, and follow up on inspections as needed (as required by line).
• Follow up for carrier subjectivities.
• Issue Notices and handle in-house mailings as needed.
• Issue endorsements and cancellations/reinstatements according to established underwriting guidelines within required timeframes.
• Issue binders and invoices within authority level.
• Research issues escalated by Underwriting team including review of BPO transactions as needed.

Underwriting Assistant

Human Resources

• Partner with the CEO and Executive Team to translate business strategy into an aligned People Plan
• Operate across the full spectrum of HR including recruitment, payroll & reward, mergers and acquisitions, change management, HR operations, management capability, performance, succession planning and talent management
• Lead a high performing and commercially aligned team to support managers and deliver against the People Plan
• Lead the business through people elements of acquisitions and provide pragmatic advice on employment law issues
• Work in partnership with the HUKI HRD to deliver the Group wide People Agenda
• Build and use people analytics to support evidence-based decision making
• Ensure compliance with all applicable HR law and regulations
• Build effective working relationships with internal stakeholders across the Group

Head of HR

Operations

• Learn about insurance and partner with producers to collect documents required to conduct business with DUAL NA.
• Assist in building reports and operational metrics.
• Assist with developing and implementing new technology and processes (Salesforce)

Operations Intern

Claims Specialist

• Exercises proper judgment and decision making to analyze the claims exposure, to determine the proper course of action and to appropriately settle the claim
• Understanding and issuance of Reservation of Rights, Denial and general coverage position letters
• Interacts extensively with various parties involved in the claim process
• Utilize critical thinking and solid judgment to solve problems, make decisions and resolve issues inherent in handling losses, as well as plan and organize activities throughout the claims management process
• Successfully negotiate the settlement and disposition of bodily injury and property damage claims; interpret related claims documentation
• Documents and communicates all claim activities timely and effectively and in a manner which supports the outcome of the claim file
• Handles claims consistent with NBIS client and corporate policies, procedures and "Best Practices", and also in accordance with any statutory, regulatory and ethics requirements
• Performs other duties as assigned

Senior Casualty Claims Examiner

Software Engineer

• Provide a home for talent with a unique culture.

Developer Intern

• Initiate timely contact with all relevant parties upon claim assignment
• Handle low to moderate third-party general liability claims involving property damage and bodily injury
• Evaluates claims exposure and determines appropriate resolution strategies
• Analyze insurance policies to determine applicable coverage
• Draft and issues coverage position letters
• Negotiate bodily injury, property damage settlements
• Ensure all claim activities comply with DOI regulations and internal policies
• Maintain timely, accurate, and complete documentation of all claim activities and decisions
• Collaborate with underwriting, and internal teams to share insights and coordinate claim strategies
• Provide feedback to business partners to support continuous improvement in claims handling

Casualty Claims Examiner

Chief Marketing Officer

• Social media & influencer strategy (core focus).
• Own and manage Howden’s central and local social media presence across Facebook, Instagram, X, LinkedIn and emerging channels.
• Proactively plan, create and publish engaging content that builds brand awareness, drives engagement and supports commercial goals.
• Act as the go-to social media partner for our branch network, coaching and supporting branches to improve the quality and consistency of their local activity.
• Run branch drop-ins, training sessions and clinics to build confidence and capability.
• Build and evolve Howden’s social media influencer strategy, identifying relevant creators, ambassadors and partners, setting objectives and guidelines, and managing activity end to end.
• Monitor social trends, cultural moments and competitor activity, turning insight into timely, relevant content.
• Manage day-to-day community engagement, comments and reactive activity.
• Lead competitions, giveaways and community-focused social initiatives.
• Track performance, analyse results and share insight to improve future activity.
• Create and adapt compelling, on-brand content for social channels, taking core campaign or business content and translating it into engaging, channel-appropriate social activity.
• Act as the conduit between branches and the Communications Centre of Excellence, gathering local stories, insight and assets, and shaping clear briefs for newsletters, blogs and PR, ensuring social insight and local context are reflected.
• Film and edit short-form video content for social channels.
• Create or brief visual assets using tools such as Canva, or via our in-house studio, optimised for social platforms.
• Ensure all social and supporting content is compliant, accessible and aligned with brand and FCA guidelines.
• Support the rollout of national and local marketing campaigns from brief through to delivery and evaluation.
• Translate campaign strategy into clear, practical toolkits and guidance that branches can easily activate.
• Manage multiple projects simultaneously, keeping stakeholders aligned and delivery on track.
• Support events and local activations where required, including coordination of materials and content.

Marketing Executive

• Own and manage Howden’s central and local social media presence across Facebook, Instagram, X, LinkedIn and emerging channels.
• Proactively plan, create and publish engaging content that builds brand awareness, drives engagement and supports commercial goals.
• Act as the go-to social media partner for our branch network, coaching and supporting branches to improve the quality and consistency of their local activity.
• Run branch drop-ins, training sessions and clinics to build confidence and capability.
• Build and evolve Howden’s social media influencer strategy, identifying relevant creators, ambassadors and partners, setting objectives and guidelines, and managing activity end to end.
• Monitor social trends, cultural moments and competitor activity, turning insight into timely, relevant content.
• Manage day-to-day community engagement, comments and reactive activity.
• Lead competitions, giveaways and community-focused social initiatives.
• Track performance, analyse results and share insight to improve future activity.
• Create and adapt compelling, on-brand content for social channels, taking core campaign or business content and translating it into engaging, channel-appropriate social activity.
• Act as the conduit between branches and the Communications Centre of Excellence, gathering local stories, insight and assets, and shaping clear briefs for newsletters, blogs and PR, ensuring social insight and local context are reflected.
• Film and edit short-form video content for social channels.
• Create or brief visual assets using tools such as Canva, or via our in-house studio, optimised for social platforms.
• Ensure all social and supporting content is compliant, accessible and aligned with brand and FCA guidelines.
• Support the rollout of national and local marketing campaigns from brief through to delivery and evaluation.
• Translate campaign strategy into clear, practical toolkits and guidance that branches can easily activate.
• Manage multiple projects simultaneously, keeping stakeholders aligned and delivery on track.
• Support events and local activations where required, including coordination of materials and content.

Technical Product Manager

• Own and evolve the product vision, roadmap, and backlog for underwriting and rating platform capabilities
• Partner with underwriting leadership to define business needs, refine requirements, and ensure alignment with organizational goals
• Translate complex underwriting workflows and rating logic into clear, actionable user stories and acceptance criteria
• Lead backlog prioritization using data, business value, and technical considerations
• Work closely with technical development and integration teams to ensure clarity of requirements and timely delivery of features
• Manage PI planning activities within a SAFe environment, ensuring alignment across teams and ARTs
• Monitor delivery progress, remove impediments, and ensure high‑quality planning increments
• Collaborate with solution architects to ensure designs align with enterprise architecture, integration patterns, and scalability standards
• Understand and guide discussions around rating engines, data flows, APIs, and integration points
• Evaluate technical trade‑offs and support decision‑making across engineering and business stakeholders
• Facilitate cross‑functional discussions with underwriting, operations, IT, and leadership to gather feedback and drive consensus
• Communicate product status, risks, and decisions clearly to senior stakeholders
• Serve as the primary liaison between business teams and technical delivery teams
• Ensure delivered functionality meets business expectations through strong acceptance testing and validation
• Identify opportunities to streamline underwriting workflows, improve rating accuracy, and enhance user experience
• Champion Agile and SAFe best practices across teams
• Apply Lean methodologies or other process improvement frameworks to streamline workflows, reduce waste, and improve delivery efficiency
• Identify opportunities to enhance underwriting processes, rating accuracy, and user experience
• Promote Agile and SAFe best practices across teams

Senior Technical Product Owner

General Counsel

• Support the General Counsel in serving as a legal advisor to the U.S. retail insurance brokerage business
• Act as a trusted advisor to the U.S. leadership team, contributing to business strategy, governance, and operational planning
• Assist in developing and implementing legal policies, procedures, and frameworks tailored to high-growth business model
• Ensure compliance with federal, state, and local laws, as well as industry-specific regulations
• Assist in managing U.S.-based litigation and disputes
• Work closely with the General Counsel to help build and mentor the U.S. legal team

Associate General Counsel – U.S. Retail Brokerage

• Serve as a trusted second-in-command to the General Counsel supporting U.S. retail insurance brokerage operations
• Help shape a high-growth business in a dynamic, entrepreneurial environment
• Act as a legal advisor covering both specialty and retail insurance broking lines
• Support the General Counsel in business strategy, governance, and operational planning
• Participate in executive-level discussions providing legal insight on commercial and regulatory matters
• Assist in developing and implementing legal policies and procedures for a high-growth business model
• Ensure compliance with federal, state, and local laws, as well as industry-specific regulations
• Manage U.S.-based litigation and disputes, coordinating with external counsel
• Collaborate with Chief Risk Officer, Chief Data Privacy Officer, and IT to build compliant systems