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Account Executive
Howden, A Chart Industries CompanyAccount Executive advising Middle Market clients for Howden, a global employee-owned insurance group. Managing renewals, claims advocacy, compliance, and commercial account growth.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client advisory and account management within the insurance industry, focusing on risk management, policy negotiation, and compliance standards. Proven ability to build executive-level relationships and deliver tailored solutions that align with client objectives.
Highest-signal resume keywords
Client Relationship ManagementRisk ManagementProperty & Casualty Insurance LicenseAgency Management SystemsCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account ManagementCoverage AnalysisNegotiationPolicy ProcessingClaims ManagementCross-SellingSurplus Lines Placements
Soft Skills
Organizational AbilitiesAttention to DetailProactive MindsetPresentation Skills
Tools & Technologies
EPIC Agency Management SystemMicrosoft Office
Certifications & Qualifications
CICCISRARM
Industry Keywords
Insurance BrokerageCommercial AccountsRegulatory ComplianceClient Objectives
About the role
Key responsibilities & impact- Serve as the primary strategic advisor and point of contact for assigned clients across multiple industries
- Build and maintain executive-level relationships and guide clients through risk management and insurance program decisions
- Understand clients’ business models, operational challenges, and long-term goals to anticipate needs and provide tailored solutions
- Lead full renewal strategy, including coverage analysis, exposure review, marketing direction, and negotiation of terms with carriers
- Review quotes and proposals for accuracy and alignment with client objectives; deliver recommendations and present renewal outcomes
- Ensure timely and accurate processing of policy changes, endorsements, invoicing, and audits with the account management team
- Oversee integrity and completeness of client files within the EPIC agency management system
- Ensure documentation meets regulatory, industry, and internal compliance standards
- Maintain accuracy and quality across deliverables
- Act as an escalation point for complex claims issues and collaborate with claims adjusters to ensure timely resolution
- Communicate claim status, strategy, and next steps to clients and internal teams
- Identify opportunities for account expansion, cross-selling, and value-added services
- Collaborate with producers, account managers, and technical specialists to deliver seamless client service
- Participate in internal meetings, training initiatives, and process improvement efforts to strengthen team performance
Requirements
What you’ll need- Minimum 5+ years of experience in account management, account executive, or client advisory roles within a brokerage or related insurance environment
- Proven success managing large or complex commercial accounts
- Active Property & Casualty insurance license (US state specific)
- Exceptional communication, presentation, and client relationship skills
- Strong organizational abilities with the capacity to prioritize effectively in a fast-paced environment
- High attention to detail and a proactive, solutions-oriented mindset
- Proficiency with agency management systems and Microsoft Office applications (Word, Excel, PowerPoint and Outlook)
- Designations such as CIC, CISR, ARM, or equivalent preferred
- Experience with surplus lines placements preferred
Benefits
Comp & perks- Discretionary bonus eligibility
- Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts
- 401(k) retirement plan
- Flexible Paid Time Off
- Paid parental leave
- Life and Disability insurance
- Reasonable accommodations, including software, IT, and office setups, and potentially flexible hours or hybrid working subject to eligibility and role suitability
- Employee ownership
- Career progression opportunities
- Sustainability and volunteering opportunities