Howden, A Chart Industries Company

Product Manager

• Define and maintain the product vision, strategy, and roadmap for underwriting and rating platforms
• Partner with underwriting leadership and business stakeholders to align product direction with organizational goals
• Identify opportunities to enhance underwriting workflows, improve rating accuracy, and drive business value
• Balance competing priorities to maximize product impact and ROI
• Elicit, analyze, and document business and system requirements for new initiatives and enhancements
• Translate complex business needs into user stories, process flows, and functional requirements
• Define clear acceptance criteria to ensure alignment between business expectations and delivered solutions
• Establish and promote best practices for requirements management and documentation
• Own and prioritize the product backlog based on business value, data insights, and technical considerations
• Collaborate with Agile teams to ensure stories are well-defined, understood, and ready for development
• Lead or support Agile ceremonies including PI planning, sprint planning, backlog refinement, and retrospectives
• Track progress, manage risks, and ensure timely delivery of high-quality features
• Serve as the primary liaison between business stakeholders, underwriting teams, and technical delivery teams
• Facilitate workshops and working sessions to gather input, drive consensus, and resolve issues
• Partner with architects and engineers to ensure solutions are scalable, integrated, and aligned with enterprise standards
• Communicate product updates, priorities, and risks effectively to stakeholders and leadership
• Ensure solutions meet business needs through strong validation practices and acceptance testing
• Support and participate in User Acceptance Testing (UAT)
• Continuously refine requirements and solutions based on stakeholder feedback and outcomes
• Apply Lean, Six Sigma, or similar methodologies to streamline processes and improve efficiency
• Identify and implement improvements to underwriting processes, systems, and user experience
• Promote Agile and continuous improvement practices across teams.

Product Owner

Actuary

• design, enhance, and maintain pricing models and raters
• perform rate indications and quantify rate adequacy across programs/products
• evaluate program performance and delivering actionable data-driven insights to improve program results
• develop rates, rating plans and product strategies for new and existing programs/products
• Work closely with other senior leaders, underwriters, and external stakeholders to align actuarial practices with business objectives.
• Strengthen relationships between the actuarial team both within DUAL and with DUAL’s carrier partners.
• Lead research and development efforts in actuarial science to leverage new technologies and methodologies for improving service delivery and efficiency.
• Mentor more junior team members of the actuarial team, fostering an environment of continuous learning and professional development.

VP Actuarial, Analytics

Manager

• Ensure timely and accurate execution of cash matching, payment processing, and other technical transactions, with clear escalation protocols in place where required.
• Process IBA payment requests, complete cash matching, and reconcile accounts with markets and clients within agreed timelines.
• Forward Notices of Cancellation to relevant departments and actively drive follow-through, including escalation where necessary.
• Resolve account and reconciliation queries efficiently and accurately.
• Provide operational support for U.S. Cashiering and Treasury activities as required; including approving payments and supporting with banking relationship escalations.
• Build and maintain strong relationships with internal and external stakeholders, serving as an effective escalation point when needed; this includes supporting Private Client and Health & Benefits.
• Respond to business and customer requirements with agility, professionalism, and sound judgment, while upholding the highest ethical standards in all interactions.
• Maintain accurate, up-to-date system records and deliver accounting operations, KPI reporting, and management information.
• Use data-driven insights to steer execution priorities, identify escalation needs, and communicate effectively through clear data storytelling.
• Lead assigned initiatives and actively contribute to cross-functional projects.
• Perform account reconciliations with markets and clients, ensuring issues are identified, investigated, and resolved efficiently and accurately.
• Respond to account-related inquiries promptly and in line with defined service standards.
• Ensure compliance with company policies, procedures, and all applicable legal and regulatory requirements.
• Maintain accurate records and ensure HR and T&C documentation is current and properly authorized in line with internal processes.
• Monitor and assess regulatory and legal developments impacting IBA operations, implementing appropriate operational responses as needed.
• Stay informed of relevant legal, regulatory, and market changes affecting the role and the business.

Cash Allocation Manager

General Counsel

• Serve as a trusted second-in-command to the General Counsel
• Support U.S. retail insurance brokerage operations
• Act as a legal advisor covering both specialty and retail insurance broking lines
• Assist in developing and implementing legal policies and procedures
• Ensure compliance with federal, state, and industry-specific regulations
• Manage U.S.-based litigation and identify legal risks
• Collaborate to build and mentor the U.S. legal team

Assistant/Associate General Counsel – U.S. Retail Brokerage

Claims Specialist

• Make initial contacts with interest parties
• Handle moderate to high exposure construction defect claims involving residential and commercial projects.
• Analyze coverage and draft coverage position letters as needed
• Conduct liability investigations
• Comply with DOI regulations
• Retain and coordinate with defense counsel and experts to develop and execute agreed-upon litigation strategies, while managing plans and budgets to ensure effective case resolution
• Coordinate the retention of experts, subject to an agreed upon budget
• Establish timely indemnity and expense reserves based on an exposure analysis that is documented in the claim file, revisiting reserve adequacy on a continual basis
• Draft well written and comprehensive captioned reports to request reserve and settlement authority on higher exposure cases that outline all critical aspects of the case in preparation for roundtable presentations to the carrier partners
• Travel up to 10% to attend mediations, settlements conferences and trials on appropriate cases
• Keep current on key changes in case law and industry trends
• Assist underwriting and other business partners

Senior Casualty Claims Examiner – Construction

Account Executive

• Provide the first point of triage for all inbound enquiries
• Broking service for telephone and web sales
• Follow up enquiries and onboard new rural customers
• Develop strong relationships with clients
• Ensure transactions are conducted with full transparency

Rural Sales Executive

• Own and develop a portfolio of surety clients
• Drive new business and retention
• Provide senior technical guidance on bond placement, renewals and complex submissions
• Collaborate with clients, brokers, underwriters and internal stakeholders to shape market strategy
• Identify, target and convert new client opportunities
• Support the development of the wider team

Analyst

• Assist in evaluation of new credit opportunities
• Support financial analysis and review of financial statements
• Help build and maintain financial models
• Prepare underwriting materials and credit memos
• Conduct industry and company research
• Assist in due diligence processes
• Compile data from stakeholders and advisors
• Support monitoring of portfolio exposures
• Prepare reports and updates
• Track market developments
• Assist in structuring credit solutions
• Support term sheets and documentation
• Coordinate with internal teams
• Maintain databases and trackers
• Assist with presentations
• Provide ad hoc analytical support

Summer Analyst

Business Development Rep

• Leverage your network to set up meetings for senior Howden RE brokers, with responsibility for business development efforts across North America
• Set 8–12+ high-value meetings per week for senior RWI brokers and other senior Howden personnel covering the RE vertical
• Develop, maintain, and report on a disciplined and organized regional outreach strategy across the North American RE sponsor, REIT, developer, and law firm landscape
• Organize and attend periodic regional roadshows across U.S. and Canadian financial centers, including pre-meeting preparation, coordination with internal deal teams, and post-meeting follow-up communications
• Represent Howden Private Capital at industry conferences

AVP Business Development – Real Estate

Senior Casualty Claims Examiner

Director

• Originate and lead new business opportunities with private equity sponsors, portfolio companies, and credit investors.
• Build and maintain senior relationships across: Private equity firms, investment banks, legal advisors, corporate development teams.
• Act as a lead advisor on transaction insurance placements.
• Drive cross-selling across Howden’s broader capabilities.
• Lead end-to-end execution of insurance solutions across the deal lifecycle.
• Provide strategic advice on insurability, risk allocation, and policy structure.
• Oversee underwriting engagement and negotiation to secure optimal pricing and coverage terms.
• Identify emerging trends across private equity deal structures, insurance market capacity, and alternative risk transfer solutions.

Managing Director

• Leading and developing a team
• Owning day-to-day trading and operational performance
• Providing high-level professional insurance advice
• Building strong relationships with insurers and internal stakeholders
• Producing and delivering an effective business plan

Renewals Manager – Corporate, Commercial

• Leverage your network to set up meetings for senior Howden RE brokers
• Develop, maintain, and report on a disciplined and organized regional outreach strategy across North American landscape
• Organize and attend periodic regional roadshows across U.S. and Canadian financial centers
• Build and maintain detailed account plans, target lists, and pipeline tracking using Power BI and other internal BD tools
• Represent Howden Private Capital at industry conferences and events

SDET

• Develop, maintain, and execute automated test scripts for web and mobile applications
• Collaborate with cross-functional teams to understand business requirements and technical specifications
• Design and implement test plans, test cases, and test data for functional, regression, and performance testing
• Identify, document, and track software defects and issues
• Work closely with developers to ensure timely resolution of defects and issues
• Continuously improve and optimize the automation framework and testing processes
• Participate in code reviews and provide feedback on testability and quality
• Stay up to date with industry best practices and emerging trends in QA automation

QA Automation Engineer

Underwriter

• First point of contact for customer inquiries during the account life cycle.
• Rush Clearance and set up of electronic files, including filing. Prequalify risks per underwriting guidelines.
• Generate, edit, and send out a variety of correspondence on behalf of the Underwriters. Ex: Declination letters, quote follow ups, subjectivity reminders
• Respond to client phone calls and emails, which requires the ability to understand the products offered.
• Review and issue policies within authority level.
• Review and approve tasks within authority level.
• Order, review, and follow up on inspections as needed (as required by line).
• Follow up for carrier subjectivities.
• Issue Notices and handle in-house mailings as needed.
• Issue endorsements and cancellations/reinstatements according to established underwriting guidelines within required timeframes.
• Issue binders and invoices within authority level.
• Research issues escalated by Underwriting team including review of BPO transactions as needed.

Product Owner

VP Actuarial, Analytics

Cash Allocation Manager

Assistant/Associate General Counsel – U.S. Retail Brokerage

Senior Casualty Claims Examiner – Construction

Rural Sales Executive

Account Executive

Summer Analyst

AVP Business Development – Real Estate

Senior Casualty Claims Examiner

Managing Director

Renewals Manager – Corporate, Commercial

AVP Business Development – Real Estate

QA Automation Engineer

Underwriting Assistant