Horace Mann

Vice President

• Develop, oversee, and manage comprehensive product competitive intelligence, including in-depth analysis of peer products, features, benefits, pricing, and positioning.
• Utilize industry data and market insights to inform product design, rate setting, and product enhancement strategies.
• Monitor market trends and competitive shifts to proactively identify opportunities and risks.
• Oversee preliminary product design activities for new products and updates to existing products.
• Guide strategic product recommendations to ensure alignment with business objectives and customer needs.
• Identify opportunities for product refinement, repositioning, or retirement as needed.
• Identify and direct illustration modifications and enhancements for Life and Retirement products.
• Serve as the subject matter expert for illustration platform updates and changes, ensuring alignment between product strategy and system capabilities.
• Partner with technology and actuarial teams to ensure illustration accuracy, compliance, and competitive differentiation.

Assistant Vice President – Product Strategy

• Develop, lead, and execute the operational strategy for Premium Services across the enterprise.
• Translate enterprise objectives into measurable operational plans and outcomes.
• Ensure delivery of high-volume, customer-facing transactions with accuracy, timeliness, and service excellence.
• Maintain strong operational controls and ensure regulatory compliance.
• Build and lead a highly engaged, high-performing team.
• Foster a culture of accountability, data-driven decision making, and flawless execution.
• Develop leadership bench strength and ensure appropriate staffing and succession planning.
• Partner with Analytics to design and maintain an Operations dashboard.
• Leverage KPIs, performance metrics, and business insights to drive continuous improvement.
• Identify trends and proactively implement solutions to enhance performance and customer experience.
• Collaborate with senior leadership and partners across Compliance, IT, Distribution, HR, Legal, and other functions.
• Influence and execute technology roadmaps and strategic initiatives.
• Support enterprise-wide strategic and tactical implementations within Operations.
• Exercise authority in making policy-level decisions and initiating procedural improvements.
• Stay actively engaged in the financial services industry to monitor regulatory developments, emerging technologies, and billing best practices.

Assistant Vice President, Premium Services

Program Manager

• Lead multiple large projects and/or programs simultaneously
• Provide strategic direction across lines of business
• Direct and monitor project managers and program team members
• Mentor and develop less experienced project managers and team members
• Set team direction and establish clear goals and deliverables
• Assist in the creation of business cases
• Define and clarify project scope and objectives
• Develop and monitor program and project plans
• Develop and manage project schedules
• Develop and monitor program and project budgets
• Ensure deliverables align with established plans
• Determine appropriate organizational structure for program/project teams
• Identify roles and responsibilities across teams
• Coordinate activities across multiple organizational functions
• Ensure technology solutions and services meet company standards and user requirements
• Identify and develop mitigation plans for critical program issues and risks
• Monitor overall program progress and performance
• Escalate issues as appropriate
• Serve as primary liaison to steering committees and program sponsors
• Provide program-level reporting and executive communications
• Communicate progress, risks, and outcomes to project teams, sponsors, and management
• Assign work and ensure results are consistent with strategic plans
• Motivate and guide cross-functional teams
• Foster collaboration and accountability
• Promote a high-performance culture

Actuary

• Analyze loss development, claim trends, severity inflation, and mix of business impacts.
• Identify drivers of reserve changes and loss emergence and communicate findings for management review.
• Support quarterly and annual reserve studies using standard actuarial techniques (e.g., chain ladder, Bornhuetter-Ferguson, frequency/severity methods).
• Monitor actual vs. expected loss emergence and identify key drivers of deviations.
• Support the selection of actuarial assumptions with increasing judgment and documentation.
• Provide insight to business partners and executive leadership around trends as part of the annual planning process and quarterly assessments of the business.
• Assist in the analysis, placement and ongoing management of reinsurance treaties and facultative arrangements.
• Assist with reinsurance renewals, modeling support and exposure analysis.
• Compile data for our reinsurance submission for reinsurance placement.
• Work with our business partners and our brokers in analyzing and monitoring exposure concentrations and opportunities.
• Assist in the implementation of business solutions using modeling data.
• Provide support of claims reporting to our reinsurers for placement.
• Provide support for the proper accounting and financial reporting of reinsurance.
• Provide support of modeling information for RBC, Capital management, Rating agency reporting, ORSA and others as needed.
• Assist with reserve-related inputs for financial statements, statutory filings, and regulatory reporting.
• Support audit requests by preparing exhibits, reconciliations, and explanations.
• Ensure compliance with actuarial standards of practice (ASOPs).
• Partner with claims, finance, underwriting, and data teams to understand emerging trends and operational impacts.
• Support responses to management and stakeholder questions regarding reserve changes.
• Assist in improving reserving tools, models, and automation processes.
• Contribute to documentation and best practices for reserving analyses.
• Support ad-hoc analytical projects as needed.

Actuarial Consultant

Manager

• Accountable for generating profitable growth in personal auto and residential property policies.
• Contribute to the development of the P&C rate plan and product enhancement schedule.
• Perform financial, market, and industry analysis.
• Responsible for influencing IT, Research, Pricing, Claims and Regulatory to implement product and pricing enhancements.
• Partner with Marketing and Field Sales teams to develop strategies to drive profitable growth.
• Where necessary, develop marketing strategies and P & C strategies to respond to opportunities to drive growth or address profitability issues.
• Maintain relationships with state regulatory departments and negotiate approval for rate and product changes.
• Define underwriting appetite and work with P&C Underwriting to establish and enforce underwriting guidelines.
• Provide business leadership for addressing regulatory changes, business errors or other unforeseen problems.
• Communicate as needed with agents, field leaders, vendors, and other constituencies on state strategies, system initiatives, and P & C initiatives to achieve key strategic goals.
• Leverage AI and other tools to help build statewide strategies.

State P&C Manager

Account Executive

• Deliver personalized insurance quotes and exceptional service for non-Horace Mann products, ensuring clients receive the best coverage options tailored to their needs.
• Foster strong relationships with agents and proactively address client inquiries through email, phone, and web channels to ensure a seamless customer experience.
• Collaborate with third-party vendors to process quotes and applications.
• Bind policies and ensure proper documentation, including securing approvals, payments, and signatures.
• Track and report key performance metrics while maintaining quality reviews.
• Achieve production goals through consistent client engagement and follow-ups.
• Utilize sales techniques to maintain strong close ratios and service levels.

General Agency Sales Representative

Financial Planning and Analysis

• Serve as a key deputy to the VP in leading the Finance Transformation agenda and driving day-to-day execution of the transformation roadmap.
• Own and drive the portfolio of major transformation initiatives, ensuring alignment to strategic objectives and enterprise priorities.
• Actively define and implement future-state finance processes, governance models, and operating structures, working directly with Finance teams and external advisors.
• Work side-by-side with Accounting, Finance, and operational teams to design, implement, and operationalize new processes, controls, and system-enabled solutions.
• Act as a trusted advisor to Finance and business leaders on transformation impacts, trade-offs, and implementation considerations.

Finance Transformation Principal

QA Engineer

• Carry out procedures to ensure that all information technology solutions and services meet company quality standards and user requirements
• Design and execute test plans, manual and automated test scripts, and test cases based on project requirements and objectives
• Perform system, integration, functional, data validation, and performance testing as well as facilitate user acceptance testing
• Utilize test automation tools and scripts, where feasible, to streamline test cycle execution
• Utilize test management tools to document test plans and to report test results and defects
• Work is primarily task based testing and maintenance activities
• Proactively provide status, raise issues, and communicate necessary information on a regular basis via stand-up meetings, 1-on-1 meetings, and/or impromptu occasions