Horace Mann

Full-stack Engineer

• Develop and maintain C#, .NET Core, and SQL-based applications, leveraging AI-powered coding tools (e.g., GitHub Copilot, OpenAI Codex) to enhance productivity.
• Assist in the development of modern front-end applications using React.js (or similar frameworks and low code platforms) and GraphQL (or REST APIs).
• Participate in the design, documentation, testing, and debugging of applications while ensuring best coding practices.
• Implement infrastructure automation using Terraform (or similar Infrastructure-as-Code tools) to improve deployment consistency.
• Work with low-code platforms to build front-end applications for agents and customers, streamlining business processes.
• Work closely with senior engineers, business users, and cross-functional teams to understand technical requirements and user needs.
• Contribute to the development and implementation of new features and functionality, as well as enhancements and optimizations for existing applications.
• Provide technical support and troubleshooting, working with the team to resolve application issues.
• Participate in discussions to determine business value-driven priorities for development efforts.
• Stay current with emerging technologies, AI-powered development tools, and modern engineering practices.
• Learn from senior engineers while also collaborating with and supporting junior developers.
• Contribute to team discussions on modern software architecture, DevOps automation, and AI-driven development.

Software Engineer II

Inside Sales

• Oversee day-to-day management of Inside Sales and Sales Center Operations, ensuring sales targets and KPIs are consistently achieved.
• Drive revenue growth by optimizing performance across lead generation, quoting, and policy sales.
• Monitor sales metrics and dashboards to ensure accountability to established sales plans.
• Lead, coach, and develop inside sales representatives to strengthen selling skills, objection handling, and consultative sales approaches.
• Foster a high-performance, competitive, and supportive culture.
• Recruit, onboard, and develop top talent to support continued business growth.
• Direct all functions related to lead management, quoting, and policy binding within the Sales Center.
• Partner with Marketing, IT, and other business units to improve processes, optimize lead flow, and enhance the sales experience.
• Ensure compliance with all licensing, regulatory, and company requirements.
• Ensure every customer interaction is handled professionally and efficiently, creating a positive impression and driving loyalty.
• Resolve escalated customer issues effectively while coaching teams to prevent recurrence.

Manager, Inside Sales

• Lead a team of Inside Sales Representatives to achieve individual and team performance goals.
• Identify and address performance gaps using applicable training tools, resources, and coaching strategies.
• Maintain and report on balanced scorecards using Key Performance Indicators (KPIs) for individual representatives.
• Oversee and approve timecards for assigned representatives, ensuring adherence to attendance expectations and compliance with company policies and procedures.
• Conduct required performance reviews and monthly one-on-one check-ins.
• Ensure team members meet goals related to quote and sales processes, customer experience, and quality assurance.
• Support day-to-day operations, ensuring service levels and monitored metrics are maintained across the Inside Sales unit.
• Collaborate with Processing, IT, Marketing, and other business areas to implement initiatives that improve processes, enhance customer experience, and drive business growth.
• Interpret and analyze data to identify areas for improvement and ensure corrective actions are implemented.
• Lead with a focus on developing team talent and ensuring skills align with current and future business needs.
• Handle escalated customer concerns, resolve issues, and coach team members to prevent future occurrences.

Supervisor, Inside Sales

Financial Planning and Analysis

• Conduct economic and financial research to assess Investment trends and conditions.
• Prepare the Investment exhibits for the 10K, Financial notes, Investment Committee, Investment front office and others.
• Prepare the Investment portions of the STAT MD&A and STAT audited files.
• Analyze, interpret and make recommendations of securities for impairment.
• Establish monthly, quarterly, and annual financial results to support senior management.
• Ensure compliance with financial reporting standards and company policies.
• Manage the expectation of both internal and external parties as it relates to deliverables and deadlines.
• Identify opportunities to enhance financial systems and reporting methods.
• Streamline processes by leveraging automation.
• Collaborate with senior management and functional teams to improve financial processes and reporting accuracy.
• Ensure data management integrity and control considerations are maintained in financial reporting tools.
• Use thoughtful judgement with appropriate pushback for reporting redundancies and consolidation.

Financial Analyst II

Growth Marketing

• Enable sustainable growth across the Supplemental & Group business by aligning strategy, marketing, and operational execution to achieve division-wide revenue and engagement goals.
• Develop and execute integrated marketing strategies and campaigns that create market awareness, generate high-quality leads, and drive cost-efficient growth.
• Serve as the marketing liaison to NIS and other TPAs, creating effective go-to-market campaigns, partner collateral, and coordinated messaging across all channels.
• Manage the end-to-end marketing process—from ideation and creative development through deployment and measurement—across digital, social, email, and direct mail platforms.
• Partner with external marketing agencies and technology platforms to deploy high-performing campaigns and creative assets.
• Support partner and channel enablement by ensuring agents, TPAs, and internal stakeholders have access to up-to-date resources, training, and tools that enable successful execution.
• Optimize processes and systems to improve coordination between Marketing, Sales, Product, Compliance, and Technology, ensuring smooth and efficient delivery of initiatives.
• Establish and maintain structured workflows and playbooks that enhance consistency, transparency, and scalability.
• Coordinate with Legal and Compliance on reviews of marketing and web content to maintain regulatory accuracy and brand integrity.
• Partner with Analytics and IT to define target audiences, improve campaign performance, and enhance segmentation.
• Conduct user testing, focus groups, and feedback sessions to inform creative strategy and ensure user-centric marketing approaches.
• Leverage data and analytics for A/B testing, campaign optimization, and performance reporting, ensuring every initiative is insight-driven.
• Champion a culture of innovation by identifying new tools, technologies, and trends that improve marketing effectiveness and operational agility.
• Serve as a connector and communicator, translating strategic priorities into clear, actionable plans for cross-functional execution.

Growth Enablement Specialist

• Support the planning, coordination, and execution of key operational and strategic initiatives across the Supplemental & Group division.
• Partner with business operations, product, IT, compliance, and sales support teams to ensure process readiness and change adoption.
• Design, maintain, and train teams on tools, resources, and documentation that support internal systems, workflows, and go-to-market strategies.
• Develop and manage project-specific communication plans, resource hubs, and training logistics.
• Facilitate cross-functional alignment by ensuring stakeholders have timely access to updates, structured content, and learning materials.
• Contribute to, or lead the creation of, SOPs, playbooks, onboarding materials, and process documentation that improve consistency, adoption, and efficiency.
• Monitor process adoption, engagement, and performance metrics to evaluate the effectiveness of enablement efforts and identify opportunities for improvement.
• Enable sustainable growth across the Supplemental & Group business by connecting strategy, marketing, and operations to achieve revenue and engagement goals.
• Support partner and channel enablement, ensuring TPAs, agents, and internal teams have the collateral and tools needed for effective go-to-market execution.
• Help coordinate integrated marketing campaigns and partnerships, ensuring alignment with enterprise objectives and compliance standards.
• Collaborate with Marketing, Sales, Product, Compliance, and Technology teams to optimize systems and streamline workflows for efficiency.
• Foster data-informed decision-making through analytics and insights that refine enablement and marketing efforts.
• Serve as a connector and communicator between leadership vision and execution teams to enhance organizational agility and collaboration.

Group Growth Enablement Coordinator

Account Manager

• Serve as the primary executive liaison for education association partners, providing proactive and professional communication that builds trust at the C-suite and state executive levels.
• Translate partnership agreements into clear, actionable, and innovative marketing execution plans that deliver measurable outcomes.
• Collaborate cross-functionally with Marketing, Compliance, Events, and Field teams to integrate partnerships into campaigns, communications, and educator-focused initiatives.
• Lead quarterly partnership performance reviews and develop campaign performance reports (across email, digital, and social channels).
• Manage renewals and strategic renegotiations of partnership agreements, securing marketing rights, sponsorship opportunities, and value-added educator benefits.
• Develop and maintain executive-ready partnership materials — including playbooks, marketing calendars, and benefit summaries — to ensure alignment and visibility across the organization.
• Identify and champion growth opportunities, such as regional and national events, that enhance partnership impact and brand engagement.
• Track, analyze, and report ROI and marketing performance for all partnerships, using data-driven insights to inform ongoing improvement.

Partnership Manager

Vice President

• Provide strategic direction for all sales call center operations to ensure alignment with company goals and growth targets
• Lead, coach, and develop call center leaders and licensed sales teams to deliver high performance and continuous improvement
• Create and implement innovative sales coaching, training, and development programs
• Drive performance results through scorecards, incentives, and clear accountability
• Optimize staffing, scheduling, and resources to maximize productivity and client satisfaction
• Partner across departments to deliver campaigns, support multi-channel lead generation, and improve customer engagement
• Ensure compliance with all licensing and regulatory requirements while maintaining a customer first focus

Vice President, Coverage Consultation Center

• Assist in the preparation of annual budgets, forecasts, and long-range financial plans
• Support the monthly financial reporting process, including variance analysis and management reporting
• Collaborate with cross-functional teams to gather relevant information for financial analysis
• Ability to study metrics, forecasts of business conditions and trends and draw relevant conclusions as requested
• Design reports and communicate analysis verbally and in written formats
• Prepare ad-hoc financial analysis
• Cost benefit analysis for proposed projects or system
• Technical knowledge and skills for specialized software applications (i.e. accounting, budgeting, financial planning and analysis)
• Process improvement mindset

Product Specialist

• Oversee the performance, competitiveness, and development of assigned worksite insurance product lines.
• Gather and analyze market, industry, and financial data to inform product strategies.
• Identify and recommend product enhancements or new offerings.
• Handle state-specific product line management tasks as assigned.
• Partner with pricing, underwriting, claims, research, IT, and regulatory teams to address key issues.
• Collaborate with field marketing to address state-level needs and agent concerns.
• Work closely with marketing and sales teams on initiatives that strengthen the product portfolio.
• Manage assigned product projects and deliverables.
• Create and present professional product materials to diverse internal and external audiences.
• Maintain multiple external communications with different stakeholders effectively.
• At senior level, provide mentoring and development support to other team members.

Product Consultant

• Compile and produce daily and periodic investment reports including daily trades, unsettled trades, unrealized gain/loss, watchlist reviews, public asset price valuations, Bloomberg rating reviews, and other reports involving external managers and vendors
• Track and maintain documentation related to private letter rulings
• Support and assist with Federal Home Loan Banks (FHLB) collateral movements
• Lead completion of forms and manage communications related to state deposit management and Know Your Client (KYC) requirements
• Coordinate with external managers, vendors, and regulatory bodies to support compliance and operational processes

Investment Operations Analyst

Insurance

• Verify coverage, investigate, evaluate, and resolve Personal Injury Protection (PIP) and Medical Payments (MedPay) claims
• Manage PIP and MedPay claims from start to finish, ensuring accuracy and fairness
• Review and interpret medical records, bills, accident reports, and legal documents to determine coverage and compensability
• Utilize knowledge of No-Fault/PIP laws, rules, and regulations to deliver sound claim outcomes
• Navigate state regulations while working in a fast-paced, customer-focused environment
• Provide timely and clear updates to all parties throughout the claims process
• Assess accident facts, injuries, and medical bills for causation and appropriate resolution
• Handle incidents involving litigation with guidance from leaders or peers
• Leverage advanced claims knowledge to manage your own inventory and make sound decisions
• Drive seamless service with attention to detail and accountability

Software Engineer II

Manager, Inside Sales

Supervisor, Inside Sales

Financial Analyst II

Growth Enablement Specialist

Group Growth Enablement Coordinator

Partnership Manager

Vice President, Coverage Consultation Center

Financial Analyst II

Product Consultant

Investment Operations Analyst

Bodily Injury Claims Adjuster II