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General Agency Inside Sales Representative – P&C
Horace MannSales Representative with Horace Mann General Agency, connecting educators with tailored insurance solutions and providing exceptional service. Working remotely and engaging through various communication channels.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in delivering personalized insurance quotes and exceptional customer service, while effectively managing client relationships and achieving production goals. Proficient in utilizing sales techniques to enhance client engagement and maintain high service levels.
Highest-signal resume keywords
Active Property & Casualty LicenseCustomer Service ExperienceSales TechniquesCall Center ExperiencePerformance Metrics Tracking
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Relationship BuildingClient EngagementProactive Communication
Certifications & Qualifications
High School Diploma or GEDBachelor’s Degree or Equivalent Experience
Industry Keywords
Insurance QuotesPolicy BindingDocumentation ManagementThird-Party Vendor CollaborationQuality Reviews
About the role
Key responsibilities & impact- Deliver personalized insurance quotes and exceptional service for non-Horace Mann products, ensuring clients receive the best coverage options tailored to their needs.
- Foster strong relationships with agents and proactively address client inquiries through email, phone, and web channels to ensure a seamless customer experience.
- Collaborate with third-party vendors to process quotes and applications.
- Bind policies and ensure proper documentation, including securing approvals, payments, and signatures.
- Track and report key performance metrics while maintaining quality reviews.
- Achieve production goals through consistent client engagement and follow-ups.
- Utilize sales techniques to maintain strong close ratios and service levels.
Requirements
What you’ll need- High school diploma or GED required.
- Bachelor’s degree or equivalent experience preferred.
- Active Property & Casualty (P&C) license required.
- Call Center, Customer Service, Sales experience preferred
Benefits
Comp & perks- Flexible work arrangements